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POSTPONED: Second Quarter Education Event

Thursday, April 23, 2020 @ 3:00 pm - 7:30 pm

Please join us for our second quarter double panel education event.

This event has been approved for 3.0 Face-to-Face Credits (1.5 per panel)

Click Here to Register

Panel 1: Risk Issues We Face in our Daily Roles

Moderator: Teresa R. Danna, BSN, MSN, FACHE, Market President, Tenet Healthcare/ USPI


Brandi Crow, MSN, RN, Director of Healthcare Improvement, Clinical Risk Management, and Operational Excellence, Baylor Scott & White Heart and Vascular Hospital

Karen Dinh, RN, BSN, Risk Manager, Texas Health Hospital Frisco

Christi Nguyen, DNP, RN, FACHE, NEA-BC, Executive Director of Medical Surgical Nursing Services at JPS Health Network

Brenda Slade MSN/MHA, RN-BC, Director, Quality & Patient Safety-Risk, Infection Prevention


Panel 2: Human Trafficking and the Impact on Healthcare

Moderator: Benson P. Chacko, FACHE, serves as the Vice President Operations to Methodist Dallas Medical Center


Cindy McCarthy DNP, MHA, MBA, RN, NEA-BC, CEN, Chief Nursing Officer, Texas Health Harris Methodist Hospital Stephenville

Shelbi McReynolds, RN, CEN, CA-SANE, Emergency Department Nurse, Texas Health Harris Methodist Hospital Hurst-Euless-Bedford

Marjorie Quint-Bouzid, MPA, RN, NEA, BC, Senior Vice President of Nursing, Parkland Hospital and Health System

Larinda Smith, Director of Community Outreach, Unbound Fort Worth


A huge thanks to Baylor University Medical Center for hosting this event!

Speaker Bios:

Benson P. Chacko, FACHE, serves as the Vice President Operations to Methodist Dallas Medical Center, a 585-bed tertiary Level I Trauma Center providing compassionate care for over 90 years. Prior to joining Methodist Dallas, Benson was with Tenet Healthcare for nine years most recently serving as the interim CEO/COO at its joint venture hospital Baylor Scott & White Medical Center Lake Pointe. His healthcare career spans nearly two decades and covers a wide spectrum to include human resources, business development and hospital operations. In addition, he was part of for-profit, non-profit, academic, and community hospitals. Born and raised here in the DFW Metroplex, the majority of his time was spent outside of the area in Palo Alto, CA, St. Louis, MO and El Paso, TX.


Brandi Crow, MSN, RN is Director of Healthcare Improvement, Clinical Risk Management, and Operational Excellence for Baylor Scott & White Heart and Vascular Hospital – Dallas and Fort Worth a nationally recognized specialty hospital, and a part of Baylor Scott & White Health.

Through her leadership in quality and patient safety, Baylor Scott & White Heart and Vascular Hospital consistently places near the top of national quality performance metrics and has been consistently recognized by Centers for Medicare and Medicaid Services (CMS) as a top hospital performer, noted publicly as receiving five stars, the highest rating possible. During her tenure the hospital has also received an 8th Consecutive “A” grade for Patient Safety in Spring 2019 by the Leapfrog Group, a nonprofit organization committed to driving quality, safety, and transparency in the U.S. healthcare system.

Brandi’s prior healthcare experience spans 20 years and includes serving as cardiovascular surgical intensive care staff nurse, regional STEMI coordinator, and various nursing leadership positions within Texas Health Recourses and Christus Trinity Mother Frances.

Brandi received her Master’s in Nursing Administration from the University of Texas in Arlington, after completing her Bachelor of Science degree in nursing from Texas Woman’s University in Dallas.

Brandi’s affiliations include: Sigma Theta Tau International Nursing Society, Society of Critical Care Medicine, American Nurses Association, American Association of Critical Care Nurses, American Organization of Nurse Executives, American Society for Healthcare Risk Management, Association for the Advancement of Medical Instrumentation, National Association for Healthcare Quality, and the Association of Clinical Documentation Integrity Specialists.

Teresa R. Danna, BSN, MSN, FACHE, is a Market President with Tenet Healthcare/ USPI. Teresa has overall responsibility for joint ventures with physicians and hospital partners including 53 ASCs and 6 hospitals in CA, CO, NV, LA, OK, SD and TX. Ms. Danna was the Northeast Market President 2013-2018 in CT, NJ, NY, NJ, MA and PA, adding to that portfolio in the states previously listed above beginning in 2017. She was the recipient of the 2015 CEO’s Award for overall leadership and performance.

Prior to joining USPI, Ms. Danna was the Chief Executive Officer of Houston Town & Country Hospital from 2005 to 2007. From 1999 to 2004 she held several positions with St. Luke’s Episcopal Health System including CEO of the Community Medical Center in The Woodlands. Ms. Danna was a Vice President with Heritage Health Systems from 1996 to 1999 which included the MSO for three IPAs and Executive Director, Heritage Physician Network, an IPA of 1700 multi-specialty physicians managing capitation in Medicare and commercial populations. Prior to 1996 Teresa held various management positions in both hospital and ambulatory settings, including administrator for two de novo ASCs.

Ms. Danna received her B.S. and M.S. in Nursing from The University of Texas and is a Fellow in the American College of Healthcare Executives.

Karen Dinh, RN, BSN, is the current Risk Manager at Texas Health Hospital Frisco (THF). She has more than 15 years of experience in healthcare, including Conflict resolution, claims investigation, Serious Safety Events management, and Grievance resolution, as well as comprehensive Risk Management. Karen oversees all aspects of the Healthcare Risk Management, and Patient Safety program at THF including Grievance Resolution.

Karen received a Bachelor of Science from The University of Texas Arlington and is enrolled in a Master of Applied Science in Patient Safety and Quality through Johns Hopkins University.

Dr. Cindy McCarthy is the chief nursing officer at Texas Health Harris Methodist Hospital Stephenville. Prior to accepting this position, she worked as a Transitional Leader in organizations which included Johns Hopkins Bayview, Virginia Mason Medical Center and University of Texas Medical Branch among others.

Her areas of expertise in nursing are emergency department, critical care, flight nursing and nursing leadership. She received her Bachelor of Science in Nursing from California University of Pennsylvania, Master’s in Health Services Administration and Masters in Business Administration from University of St. Francis and her Doctorate in Nursing Practice from Texas Christian University. She is passionate about patient care, quality and developing strong nursing leaders.

She has had articles published on reducing readmission rates in rural hospitals, emerging global health issues which included a human trafficking section and the role of the nurse leader in battling human trafficking in rural hospitals in Texas. She also presented at the 2019 Texas Hospital Association conference in Austin TX during a breakout session addressing human trafficking.

Shelbi McReynolds, RN, CEN, CA-SANE currently serves as a staff direct-care Emergency Department Nurse with Texas Health Harris Methodist Hospital Hurst-Euless-Bedford (THHEB). McReynolds has served in the Emergency Nursing position for almost 6 years. McReynolds currently also holds a position as a Sexual Assault Nurse Examiner with Texas Health Resources Southwest Division serving victims of sexual violence at 7 local Texas Health Resources Hospitals.

McReynolds has been with the Texas Health Resources System since 2012. McReynolds began her nursing career as a Nurse Resident at Texas Health Denton Presbyterian Hospital. During her time with Texas Health Denton, she gained experience in nursing areas including Medical-Surgical, Post-Partum, Post-Surgical, and Intermediate Medical Care. In 2014, McReynolds transitioned to her current role in Emergency Nursing and in 2018 started her pursuit in Forensic Nursing.

McReynolds currently serves in multiple roles including as her Emergency Department Unit Based Council Chair, THHEB Professional Governance Chair, THHEB Nursing Congress Delegate and as a core member of the THHEB Human Trafficking Team that has been involved in assisting in reviewing system based policies regarding Human Trafficking. McReynolds has assisted as a co-writer on Evidenced Based Practice and Process Improvement Projects regarding Human Trafficking education and Human Trafficking Identification tools for healthcare staff.

McReynolds is a member of both the Tarrant County Emergency Nurses Association and the International Association of Forensic Nurses. McReynolds holds an Honors of Bachelor of Science of Nursing Degree from the University of Texas at Arlington, is a Certified Emergency Nurse and is credentialed through the Texas Office of the Attorney General as a Certified Adult/Adolescent Sexual Assault Nurse Examiner.

Dr. Christi Nguyen has been a nurse for over 25 years and nurse leader for 15 years. She is presently the Executive Director of Medical Surgical Nursing Services at JPS Health Network in Fort Worth. She is also a Clinical Assistant Professor with the University of Texas at Arlington’s MSN Nursing Administration Online Program. She earned both her Bachelor and Master of Science in Nursing and Healthcare Administration from the University of Texas at Arlington in 1994 and 2004, respectively. She completed her Doctorate in Nursing Practice from Texas Christian University in 2016. Dr. Nguyen is certified as a Nurse Executive, Advanced and a Fellow in the American College of Health Care Executives (ACHE).

Dr. Nguyen is a member of the American Organization for Nursing Leaders, Texas Organization for Nursing Leaders, North Central Organization for Nursing Leaders, and ACHE. She is currently the President-Elect of the North Central Organization of Nurse Executives.

She was recognized as a DFW Great 100 Nurse in 2013, Texas Health Presbyterian Dallas Hospital’s “Excellence in Nursing – Transformational Leadership” in 2015, and D Magazine’s “Excellence in Nursing Awards – Nurses in Leadership Roles” in 2016 and 2019.

Marjorie Quint-Bouzid, MPA, RN, NEA, BC, currently serves as Senior Vice President of Nursing at Parkland Hospital and Health System in Dallas, Texas. Ms. Quint-Bouzid has over 33 years of experience as a Registered Nurse with more than 19 years of progressive experience in hospital administration. She has demonstrated experience in leading and managing successful teams to achieve local and national accreditation and quality designations. She is a subject matter expert in emerging trends in healthcare regulations, operations and to include intimate partner violence and human trafficking as it relates to healthcare management. She currently provides oversite of a victim intervention program and has extensive real life experience developing and implementing collective impact programs designed to address issues pertinent to women’s health and intimate partner violence. She frequently provides education and training on the national and international stage on a variety of patient safety, women’s health, and quality topics such as safe environments, personal safety and safety in the healthcare setting, building a sustainable safety culture and quality/risk management in the leadership role

Brenda Slade has been a practicing nurse for 25 years. The daughter of a career Air Force Staff Sargent Brenda was raised in Minot, North Dakota. She holds a Master of Science in Nursing, a Master of Health Administration and is Board Certified by the American Nurses Credentialing Center in Medical-Surgical Nursing. Brenda is studying for and will sit for the Certified Professional in Health Care Quality exam this year. Her clinical background includes staff and leadership roles in acute care nursing. Brenda currently serves as the Director of Quality, Patient Safety-Risk, and Infection Prevention at Texas Health Harris Methodist Hurst-Euless Bedford. She believes every patient deserves safe, high quality, evidence-based care and enjoys her role because it allows her to use her training and education to support those closest to the patient in their efforts to provide safe, high quality care to every patient, every day.

Larinda Smith is the Director of Community Outreach for Unbound Fort Worth. Unbound’s mission is to support survivors and resource communities to fight human trafficking. Its primary program areas are prevention & awareness, professional trainings, and survivor advocacy. Unbound provides 24/7 crisis response and ongoing case management for human trafficking survivors of all ages. In her role with Unbound, Larinda coordinates community presentations and trainings for healthcare providers and support staff. Unbound’s medical trainings focus on identifying and responding to victims of human trafficking in the clinical setting. Larinda has personally witnessed the impact of equipping healthcare providers to identify victims and connect them with resources to help in their recovery and healing. She enjoys sharing how awareness of human trafficking can save lives.


Click Here to Register


Thursday, April 23, 2020
3:00 pm - 7:30 pm


ACHE of North Texas
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Baylor University Medical Center
3500 Gaston Avenue
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