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Innovation and the Changing Face of Healthcare Delivery

This panel has been approved for 1.50 ACHE Virtual Interactive Education Credits.
Given the extensive changes in healthcare delivery and the technological landscape overall, there is a necessity to take stock of where the healthcare community stands on change and innovation, specifically regarding the use of technology. The demand for higher quality healthcare at a lower cost creates an imminent need for change and innovation in healthcare delivery. Healthcare has already seen innovations in the tools used to deliver care, including pharmacy products, medical devices, information technology, and biotechnology products. This innovation has changed and continues to change the way healthcare is delivered. This panel will discuss how health systems are using innovation in technology to improve the value of the healthcare they deliver. Examples may include using technology to improve connectivity, patient flow, provider efficiency, and/or quality measurement.
Moderator: Quyet V. Tran, RPh, MBA, FACHE
Regional DOP
Prime Healthcare
Panelists:
Dr. Xiaoxu Kang
Founder & CEO
KangarooHealth
David Larsen, DO, MBA, FACHE
Institute Chair of Primary Care for CHRISTUS Trinity Clinic
Director of Physician Practice Operations & Medical Director of Clinical Informatics
Steve Miff, PhD
President and CEO
Parkland Center for Clinical Innovation
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Speakers’ Bios:
Dr. Xiaoxu Kang is the Founder and CEO of KangarooHealth, a company transforming healthcare access and quality through innovative technology. After earning her PhD at Johns Hopkins Medicine, she spent over 15 years at the forefront of healthcare innovation and commercialization, combining scientific rigor with entrepreneurial drive.
As a two-time startup founder, Dr. Kang has navigated the challenges of translating research into real-world impact, earning 20+ industry awards, publishing 16 peer-reviewed scientific articles, and securing four patents along the way. Her vision is clear: to leverage technology to make healthcare more connected, accessible, and effective for all.
At KangarooHealth, she is building a world-class team dedicated to powering the healthcare of tomorrow—one innovation, one patient, and one partnership at a time.
Dr. David Larsen serves as the Institute Chair of Primary Care for CHRISTUS Trinity clinic, Director of Physician Practice Operations, and as a Medical Director of Clinical Informatics. He joined CHRISTUS in 2019 as a family medicine physician and has since held a range of clinical and leadership roles, including Medical Director of Clinical Informatics, Lead Physician, and Medical Director of Bluebonnet Point Wellness. His work has been recognized with the CHRISTUS Health Patient’s Choice Award and the CHRISTUS Health Rising Star Award.
Dr. Larsen earned his Bachelor of Arts from Brigham Young University and his Doctor of Osteopathic Medicine degree from Midwestern University. He holds an Executive MBA in Healthcare Management from The University of Texas at Tyler and a Master of Science in Biomedical Informatics from The University of Texas Health Science Center at Houston. He is a Fellow of the American College of Healthcare Executives and currently serves on the board of the East Texas Chapter.
Dr. Steve Miff is the President and CEO of Parkland Center for Clinical Innovation (PCCI), a leading, non-profit, artificial intelligence and cognitive computing organization affiliated with Parkland Health, one of the country’s largest and most progressive safety-net hospitals. Spurred by his passion to use next-generation analytics and technology to help serve the most vulnerable and underserved residents, Steve and his team focus on leveraging technology, data science, and clinical expertise to obtain unique social-determinants-of-health data and incorporate those holistic, personal insights into point-of-care interventions. Steve was the recipient of the 2020 Dallas Business Journal Most Inspiring Leader award and the winner of the 2021 DCEO and Dallas Innovates healthcare awards. Since 2020, Steve was been named for five consecutive years to the Dallas 500 Most Influential Leaders Awards and in 2023, Steve was named the Tech Titans emerging company CEO of the year. In 2025, Steve received the prestigious Dallas County Medical Society Champion of Science and Medicine award. Under his leadership, PCCI was named one of the 2019 Dallas Best Tech Startups by the Tech Tribune, the award recipient for the 2022 Corporate Citizenship Award, and the recipient of the national Augmented Intelligence in Medicine and Healthcare Initiative award by the Kaiser Permanente Division of Research.
Steve earned his PhD and MS degrees in biomedical engineering and a BA in economics from Northwestern University. He has been an adjunct professor of biomedical engineering for more than five years and has authored more than 100 thought leadership, white papers, and peer-reviewed publications. He is also the co-author of the 2020 Building Connected Communities of Care book released by HIMSS publishing and Amazon. Steve and PCCI’s work have been featured in Time Magazine, NEJM, IHI, HealthLeaders, NPR, CBS, NBC, Stat News, and many other leading news and scientific venues. Steve is the lead inventor on the PCCI’s most recent United States Patent for AI driven proximity index system and methods (US 12,087,449 B2).
Before joining the nonprofit world, Steve served as the General Manager of Sg2, a national advanced analytics and consulting business serving over 1,200 leading healthcare systems, and as the Senior Vice President of clinical analytics, population health, and performance management at VHA (Vizient Inc.). He has also performed in various roles at the Rehabilitation Institute of Chicago, the National Institute of Standards and Technology, and St. Agnes Hospital System.
Steve has served on the Senior Board of Examiners for the Baldrige National Quality Program, on the Executive Quest for Quality Prize Board Committee for the American Hospital Association, and as an editor and reviewer for the NEJM Catalyst Innovations in Care Delivery. He currently participates on multiple other associations and boards, including Health Evolution, Healthcare Executive Forum CEO, and the Northwestern University Biomedical Engineering Advisory Board. Steve serves on the National Academy of Medicine AI Adoption and Code of Conduct committee and on the advisory board for the Health AI Partnership.
Steve is a first generation American born in Romanian. He is a data and technology geek, an avid sports enthusiast, world traveler, and a self-taught sous-chef and mixologist.
Quyet Tran, RPh, MBA, FACHE is a Regional Director of Pharmacy for Prime Healthcare. Since that time the hospital system has seen consistent decrease in pharmaceutical spend. Additionally, Tran lead the transition to a new pharmaceutical wholesale distributor for over 100 outpatient clinics and ambulatory surgery centers. He is passionate about finding new and innovative strategies to reduce cost and increase revenues.
Prior to his arrival at Prime Healthcare Services, Tran held pharmacy leadership positions within several hospital systems. Tran also worked for many years with Cardinal Health in various roles including operations, sales, and business development.
Tran holds a bachelor’s degree in pharmacy from the University of Louisiana, Monroe. He earned a Master of Business Administration from Purdue University. He is a fellow of the American College of Healthcare Executives.