Moderator:
Howard Shaw, MD, MBA, FACOG, CPE, FACHE
Chief Medical Officer
Medical City Denton
Panelists:
Sarah Campbell
President
OnPoint Policy
Mary Findley
Compliance, Ethics and Governance Executive/Consultant
Becket Gremmels
System Director of Ethics
CHRISTUS Health
Jennifer Markusic Wimberly, MD
Vice Chair of Ethics, Institutional Ethics Committee
Parkland Health & Hospital System
Moderator:
Matt Chance – FACHE
Sr. Vice President, Operations
Texas Scottish Rite Hospital for Children
Panelists:
Ann Bowers, RN, MSN, CDE
Nursing Manager of Clinical Quality and Risk
CHRISTUS Health
David A. Helfer FACHE, CMPE, ACC, BCC
President, Texas Institute for Surgery
Texas Health Resources Presbyterian-Dallas
Priti Jain
Director of Quality, Patient Safety, and Risk Management
Texas Health Resources
Ekta Pathare FACHE, MBA, OTR, CHT
President
CGAIT Global LLC
Moderator:
Tim Pugsley, MBA, CPHIMS, CHCIO, FACHE
Chief Information Officer
Titus Regional Medical Center
Panelists:
Nancy Free
Chief Compliance & Data Privacy Officer
Armor
Dea Gibson
Director of Health Information Management
Parallon
Larry Schunder
Vice President and Chief Technical Officer/Chief Information Securities Officer
Ardent Health Service
Moderator:
Kaitlyn Cross, MS, CEM
Emergency Management & Business Continuity
Parkland Health & Hospital System
Panelists:
Leonard Deonarine
Director of Emergency Management
Tenet Healthcare
Rob Monaghan, HEM
North Texas Division Emergency Manager
Baylor Scott & White Health
Kaysey Pollan, CHSP
Director of Environmental Safety and Emergency Management
Cook Children’s Medical Center
Ann Bowers started her career as an RN on a surgical step down unit a large medical center. It was during this time, she discovered that chronic health problems robbed people of their quality of life, and their personal resources. This driving force moved Ann from providing direct patient care to becoming a leader in establishing evidence based workflows to focus on prevention and decrease the complications of diseases.
Ann has continued this work adjusting to the cultural differences within organizations. She went on to earn her Masters in Nursing with an emphasis on informatics from Grand Canyon University. She has been successful as a facilitator in engaging the clinical team to identify the workflows in documenting quality care while reducing the burden of documentation. She was the first Christus Healthcare employee to receive recognition from the Christus Quality Risk Safety Credentialing Committee and the Chief Medical Officer for her work in motivating the clinical team to work collaboratively towards quality goals.
Sarah Campbell is a highly qualified compliance executive with extensive experience advising healthcare institutions on operating procedures and business practices in compliance with organizational policies, federal and state regulatory requirements, and accreditation standards. Throughout her career, she has applied a unique combination of legal knowledge, business acumen, and healthcare expertise, and demonstrated influential leadership, client relations, and advocacy and consensus building to achieve results and mitigate risk. Service expertise includes: Corporate Policies, Compliance Operations, Customer Service, Research, Risk Assessment, Leadership & Mentorship, Policy Management, and Training & Development. She is currently the President of OnPoint Policy consulting in compliance and regulatory management. She also holds an adjunct professorship with Loyola University Chicago School of Law. Sarah was director of Policies and Procedure Management at Tenet Health for over 10 years. Sarah has a JD from Saint Louis University School of Law, Master of Health Administration from Saint Louis University and BA from Creighton University.
Matt Chance joined the staff of Texas Scottish Rite Hospital for Children in 2015 as Senior Vice President of Operations. In his role, Matt has oversight of the clinical, ancillary, non-clinical support, and IT aspects of the day-to-day operations of the hospital and works closely with the physicians and staff to ensure every patient and family receives clinical and service excellence.
Prior to joining TSRHC, Matt served as Chief Executive Officer of Baylor Medical Center at Uptown and held various operational roles at Children’s Medical Center Dallas and the Veterans Affairs North Texas Healthcare System.
Matt earned his undergraduate degree from Austin College and a master’s degree in Healthcare Administration from Trinity University. Matt is a Fellow of the American College of Healthcare Executives (ACHE) and is a past President of the ACHE of North Texas chapter. Matt has been married to his childhood friend, Amanda, for 22 years and they have two elementary aged daughters who keep them busy attending robotics competitions, soccer games, and dance recitals!
Kaitlyn Cross is an experienced and service-oriented Certified Emergency Manager (CEM) who began her career in 2011, while completing her Bachelors of Science in Emergency Administration and Disaster Planning from the University of North Texas. After completing several internships with local fire departments, Kaitlyn moved to Tulsa, OK and worked as a Warning & Communications Officer for the Tulsa Area Emergency Management Agency. After working several emergency events, including some federally declared disasters, Kaitlyn moved back home to take on a new emergency preparedness role with the North Central Texas Trauma Regional Advisory Council (NCTTRAC). During this time, Kaitlyn supervised the Hospital Preparedness Program for 19 counties in North Texas; which lead to expertise in regional coordination, communication, training and exercise, and the Texas Emergency Medical Task Force (EMTF). She worked several large scale emergencies, most notably serving in the Medical Division’s Operations Section Chief position during the 2014 Ebola event in Dallas. In 2015, she was recruited to join Parkland Hospital’s disaster management team, where she has been tasked with overseeing all emergency responses, education initiatives, and regulatory compliance. During this time, she earned her Masters of Science in Leadership with Emphasis in Disaster Preparedness and Executive Fire Leadership from Grand Canyon University. Kaitlyn currently serves as the Dallas Medical Operations Center Vice Chair, coordinating community-wide planning and response activities, as well as playing an active role on EMTF’s Medical Incident Support Team. These positions led to leadership roles during the July 7th, 2016 attack on Dallas Police Officers; as well as a lengthy deployment to the Texas coast during Hurricane Harvey, where she assisted with several hospital evacuations and shelter operations. While the nature of this field is often coupled with overwhelming tragedy and chaos, Kaitlyn finds a great sense of gratification in helping others learn from past events, respond to immediate threats, and ultimately grow a culture of preparedness and disaster readiness.
Leonard Deonarine serves as the director of emergency management for one of the largest U.S. Healthcare Corporations. For the past ten years, he has been responsible for overseeing the preparation of plans and programs for the continuous safe operation of over 60 hospitals to mitigate, prepare, respond and recover from all types of emergencies. During times of crisis, he serves as the designated incident commander for his company. Deonarine is a Certified Emergency Manager (CEM).
Prior to accepting his current role, Deonarine served as owner and president of a consulting company in New York, which focused on health, safety and fire protection. The company provided services to the U.S. Department of Homeland Security, the Federal Emergency Management Agency (FEMA) and several large private-sector companies. While working for FEMA, he helped to develop and deliver the Hospital Emergency Response Team training program. This led to him being awarded a U.S. Homeland Security achievement award.
He provided consulting services and incident management education to several healthcare companies prior to being invited to become a full time healthcare emergency management leader. Deonarine served over 20 years in the fire/rescue service spending the last ten years of his career as a Deputy Fire Chief managing large scale industrial emergencies such as refinery fires, ship fires, chemical plant disasters and train wrecks.
Mary Findley is an experienced, purpose-driven Chief Compliance and Ethics Officer with demonstrated ability to lead diverse people and functions in successfully creating a culture of ethics and compliance. Mary’s strengths include strategic problem solving within complex environments, creating innovative and business-oriented compliance solutions, excellent communication skills, and strong board, physician and regulator relationships. Established commitment to leadership based on honesty, personal accountability, trust, teamwork and a passion for enabling individuals to achieve their full potential. Mary is currently consulting in the area of compliance, ethics and governance. She served as SVP and Chief Compliance and Ethics Officer at Parkland Health and Hospital System and Vice President and Chief Compliance Officer at Baylor Health Care System. Mary has an MS in Tax Accounting and BA in Accounting from Texas Tech University.
Nancy Free serves as the Chief Compliance & Data Privacy Officer at Armor. She is responsible for data protection and for the governance, risk, and compliance side of Armor’s security mission. With more than 20 years of experience in Information Technology and Internal Audit, she is a trusted advisor to Armor prospects and customers on GDPR, PCI, HIPAA, ISO-27001, and financial services regulations, helping them understand the impact of these standards on their businesses. Nancy has implemented GRC and ERM programs for Fortune 500 companies within the transportation, energy, and retail industries, providing assurance against many regulatory and industry frameworks. Nancy is an active participant in local chapters of ISACA, ISSA, and ISSA Women in Security (WIS-SIG).
Dea Gibson is the Health Information Director and Facility Privacy Official at Medical City Denton for Parallon Business Solutions. Dea is a graduate of Colorado State University, where she received a BS in Healthcare Administration and Management. She also has an Associate’s degree in Health Information Management and an RHIT certification.
In her 9+ years with Parallon, she has held multiple medical coding positions and has been the Health Information Director/Facility Privacy Official for several of HCA/Parallon’s DFW area hospitals. Dea has a passion for patient privacy and loves being in the hospital setting. In 2016 she received the Parallon Elite Service award and has been the recipient of multiple “Having a Heart” pins from Medical City Denton. In her free time, she enjoys traveling with her husband of 14 years.
Becket Gremmels, PhD, is the System Director of Ethics for CHRISTUS Health based in Irving, Texas. He has been with CHRISTUS since 2015. Before that, he was the Executive Director of Ethics for Saint Thomas Health in Nashville and Saint Vincent’s Health Services in Birmingham. He received his doctorate in Health Care Ethics from the Albert Gnaegi (guh-NAY-ghee) Center for Health Care Ethics at Saint Louis University. He wrote his dissertation on the moral limits of gene therapy. He has written articles in National Catholic Bioethics Quarterly, Narrative Inquiry in Bioethics, Ethics & Medics, Journal of Moral Theology and Christian Bioethics. He has been married for twelve years; he and his wife have two sons, ages 8 and 5, and a daughter who is one year old.
David Helfer, FACHE, CMPE, MS, BA, R-CVT, EMT is currently the President of the Texas Institute for Surgery at Texas Health Presbyterian Dallas Hospital, an acute care, for-profit partnered entity between independent physicians and Texas Health Resources system. He owns a home and his family lives in Nichols, SC and he commutes to his current role. Dave is a Fellow of the American College of Healthcare Executives (ACHE) and holds a Master’s Degree in Adult Education and a Bachelor’s degree in Behavioral Sciences both earned at National-Louis University in Evanston, IL. While Dave works in Dallas, he commutes from his family and home who live in Nichols, SC near Myrtle Beach.
He earned an Advance Leadership Certificate course at Southern Methodist University in Dallas. He is a Board Certified Executive, Personal and Career Coach ( CCE) and an Associate Certified Coach ( International Coach Federation) Dave has served as a mentor for the ACHE for many years both for individuals and groups and is often sought by colleagues to provide career counseling. He is a member of the University of Texas-Dallas Executive Healthcare Council.
He possesses an extensive clinical background as Emergency Medical Technician license in TX and VA, is a Registered Cardiovascular Technologist, Certified Pulmonary Technician and managed numerous clinical departments ranging from cardiovascular, emergency and surgical services.
Dave has worked in healthcare for nearly thirty years as a clinician, manager, executive and consultant in small and large health systems throughout the US. Before his current position, he was a Sr. Vice President with a physician owned consulting company and before that, worked as a Divisional Sr. Vice President and Executive Director with CHI St. Luke’s Health in Houston building and operating the Woodlands Hospital, Woodlands, TX. At the same time, he had executive responsibilities within the St. Luke’s Medical Center flagship hospital accounting for nearly $400 M in operational revenue leading nearly 1000 employees.
Dave has conducted private consultation throughout the US and has participated in numerous teaching and coaching relationships, some under the purview of the ACHE and University of Texas, Dallas as well as Arlington. He is the President-Elect for the Rotary Club of Dallas-Uptown and held officer roles including Secretary. Dave has been named a Board member of the UTD Healthcare Executive Council.
Dave served in the US Army between 1973 and 1976 stationed in Fort Bragg, 82nd Airborne Division and worked as a helicopter electrician. He was Honorably discharged as a Sergeant E-5. His first job in a hospital was as a phlebotomist drawing blood on patients working his way up to a President of a hospital.
A passionate healthcare leader with more than 14 years of experience, Priti Jain, MHA, CPHQ, has dedicated her career to driving change, strengthening quality and safe patient care, building strong relationships and improving the patient experience. Priti has been with Texas Health Resources for her entire healthcare career in various roles in the hospital and corporate environments. Priti started her career at Texas Health Harris Methodist Hospital Fort Worth managing regulatory readiness and performance improvement teams to enhance the quality improvement program. She then transitioned to THR corporate as Lean Six Sigma Project Manager while pursuing her Lean Six Sigma Black Belt and Master Change Agent certifications. She utilized this advanced education to successfully lead Lean Six Sigma projects teams in the corporate and hospital environments, teach Change Management classes and mentor students, who were in THR pursuing their belts. While serving as a project lead at Texas Health Harris Methodist Hospital Southwest Fort Worth she was promoted to Director of Quality, Patient Safety and Risk Management. Under Priti’s leadership, her team and she developed and implemented a new quality, patient safety and risk management program; some highlights include Performance Improvement (PI) classes, PI project methodologies with Lean Six Sigma concepts and Performance Improvement program in all departments. Priti was once again promoted to the THR Corporate Transformation office where she led system wide initiatives to improve ‘affordability, innovation and reliability’ to strongly position THR for future sustainability. However, her love for hospital operations and desire for engagement with hospital leaders and front line staff called her back to Texas Health Southwest as the Director of Quality, Patient Safety and Risk. Priti continues in that role today pursuing her passion of hospital performance improvements. Under her leadership and tenure THSW has been named on the list of Top 100 Hospitals (since 2016), CMS 5 Star Rating for Overall Quality, received a Letter Grade of ‘A’ from Leapfrog and has successfully implemented High Reliability Organization processes and concepts.
Priti is a member of NAHQ and ACHE. With North Texas ACHE, she participates on the Membership and Networking committee. She treasures time with her family, husband, Suneel, and two children, Syra and Sohan, playing sports, cooking and reading with them.
Rob Monaghan is an experienced Homeland Security and Emergency Management professional currently working for Baylor Scott & White Health as the North Texas Division Emergency Manager. He currently supports multiple hospital emergency management programs throughout North Texas. He earned his degree from the University of North Texas with a Bachelor’s degree in Emergency Administration and Planning. Rob’s former experience includes, managing nationwide hazardous material spills and commercial construction.
A nationally and internationally renowned Healthcare Executive and Speaker with over 15 years of management and leadership experience, Ekta Pathare, FACHE currently serves as a Vice Practice Division Director and Member of the Board for the American Society of Hand Therapists with where she leads Advocacy and Public Policy, State and Federal legislation and Practice projects and initiatives affecting the Practice of Hand Therapy. Ekta has proven experience in business startups. Turnaround, Business development, business analysis, program development, collaboration, change management, navigating the regulatory environment
s, patients centered care strategies, budgetary and regulatory compliance. She is currently working on a chapter publication on Evidence based medicine and Healthcare Policy affecting Practice of hand therapy to be published in 2020.
Ekta Received her MBA from the University of Dallas and her Bachelor of Science from the University of Mumbai. Ekta is also a Nationally Certified Hand Therapist and a Fellow of the American College of Healthcare Executives (FACHE). She serves as the Vice Chair for the education committee of ACHE of the education committee of ACHE North Texas.
Kaysey Pollan, CHSP is currently the Director of Environmental Safety and Emergency Management at Cook Children’s Medical Center in Fort Worth, Texas. She has been with Cook Children’s for over 5 years and is responsible for the development and oversight of the Environment of Care and Emergency Management programs for the Medical Center and 18 offsite facilities. Prior to her employment at Cook Children’s, Kaysey spent time at the Medical Center of Plano as their Disaster Program Coordinator. Kaysey has also worked in the public sector emergency management field including positions at the South Plains Association of Governments and the City of Plano. She received her degree from the University of North Texas in Emergency Administration and Planning and will complete her Masters of Business Administration from the University of Texas at Tyler in the fall of 2019. Kaysey has been the recipient of the Regional Service Excellence “Hot Stuff Award” presented by the North Central Texas Council of Governments Department of Emergency Preparedness and the Cook Children’s Peak Performer Employee of the Year award. Kaysey has been actively involved in disaster preparedness and response for over 15 years and has had involvement in over 12 Presidential Declared disasters.
Tim Pugsley joined Titus Regional Medical Center in 2015 and has twenty two years of experience in Information Technology with sixteen of those in Healthcare. His previous position was CIO at Nebraska Orthopaedic Hospital, a physician owned specialty hospital focused on the total care of the orthopaedic patient. Before being a member of the senior leadership team at NOH, Mr. Pugsley was Director of Corporate Technologies with Student Resources, a division of UICI, a leading provider of insurance with annual revenues exceeding 2.1 Billion dollars. Prior to UICI, Mr. Pugsley was Vice President of Information Technology and Client Services for i-Trax LLC, a national telehealth nurse triage and disease management provider. He also has extensive experience in system design, analytics, and operations management.
Mr. Pugsley earned both his Bachelor’s Degree in Information Systems and Master’s Degree in Business Administration from Bellevue University in Bellevue NE.
He is a Fellow with The American College of Healthcare Executives as well as holding certifications with College of Healthcare Information Management Executives (CHCIO, FCHIME) and Health Information Management Systems Society (CPHIMS).
Mr. Pugsley is married to his wife of sixteen years, Amanda Pugsley and they have three children, Jordan, Madelyn, and Emma. His hobbies are focused primarily on outdoor sports including golf, fishing, boating, and hunting.
Mr. Pugsley’s role at TRMC includes oversight for the corporate Digital Strategy and Development as well as Health Systems Support Services including Clinical Informatics, PACS/CPACS, Systems Management, Biomed, Information Systems, Human Resources, and Program Management.
Titus Regional Medical Center is a 174-bed multi-specialty hospital with over $180 Million in Annual Revenues. The hospital is located in Mount Pleasant, Texas and serves over 50,000 lives within 5 counties. TRMC is Joint Commission certified and is recognized as a premier Stroke Center in North East Texas
Howard A. Shaw, MD, MBA, FACOG, FACHE, CPE, FAAPL, is currently Chief Medical Officer at Medical City Denton in Denton, Texas. Prior to arriving in Denton, he served as Chief Medical Officer at Great Plains Health in North Platte Nebraska. He has served in multiple capacities in both community and academic hospitals. He has been Medical Director of Women’s and Children’s Services at Yale-New Haven Hospital, St. Raphael Campus, Chief Quality Officer at St. Francis Hospital in Hartford, CT and multiple roles at the University of Oklahoma College of Medicine, Tulsa including, Residency Program Director, Medical Student Director and Vice-Chair of the Department of Ob/Gyn.
Dr. Shaw received his undergraduate degree in biochemistry and his MD degree at the University of Kansas. He is widely published in the world literature and has been an invited speaker regionally, nationally and internationally. Dr. Shaw was inducted into the Mid-America Education Hall of Fame in November of 2013. He is a Certified Physician Executive and fellow of both the American Association for Physician Leadership and the American College of Healthcare Executives.
Larry Schunder is the Vice President and Chief Technical Officer/Chief Information Securities Officer for Ardent Health Services, where he oversees the Technology and Information Security for 31 hospitals across 7 States. Prior to joining Ardent Health Services in January 2018, he was with LHP Hospital Group as the Senior Vice President and Chief Information Officer for almost 10 years.
Larry has over 40 years’ of IT experience, primarily focused in the banking and hospital industries, throughout the United States as well as overseas. Previous experience prior to Ardent/LHP Hospital Group includes, ACS, EDS, Price Waterhouse and as a founding partner of PHNS. He earned a Bachelor’s Degree in Data Processing and Analysis from The University of Texas, Austin.
Dr. Jennifer Markusic Wimberly is the Physician overseeing the Community-Oriented Primary Care Transgender Clinic at Parkland Health and Hospital System in Dallas, Texas. Prior to that she was on the Faculty for the Program in Ethics in Science and Medicine and the Assistant Professor for the Department of Urology, both at the University of Texas Southwestern Medical Center, also in Dallas. Prior to moving to Texas, Jennifer was the Attending Physician for the Department of Urology at Georgetown University Hospital in Washington, DC.
Jennifer has won a number of awards, including being named Active Teacher in Family Medicine by the American Academy of Family Physicians, and Resident Teacher of the Year while at the Georgetown University Department of Urology.