Welcome to the ACHE Annual Women’s Event. This year we have the following panelists (listed below) and Kristin Jenkins as the moderator. The theme this year is based on the book, Patients Come Second. This book “shakes up the traditional health care model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, even housekeeping staff…”
Kristen Jenkins JD, MBA,FACHE
President, Dallas-Fort Worth Hospital Council Foundation
Senior Vice President, Dallas-Fort Worth Hospital Council
Kristin Jenkins, J.D., M.B.A., FACHE has worked in healthcare administration since leaving private law practice in 1997. She is currently the President of the Dallas Fort Worth Hospital Council Foundation and Senior Vice President of the Dallas Fort Worth Hospital Council. Her work includes facilitating collaborative health improvement projects across the North Texas region and leading multiple state and federal contract and grant activities benefiting patients and the community. She has been a guest lecturer for the University of Texas at Austin and University of Texas at Dallas in both Leadership Theory and Uses of Technology as a Tool for Meaningful Healthcare Reform and a Teaching Quizmaster at the University of Texas School of Law. She is currently an adjunct professor of Health Law and Health Regulation for UT Dallas in Richardson. She was a clerk for the Texas Supreme Court in 1993-1994 for Justice Rose Spector.
Ms. Jenkins also serves as Chair of the Tarrant County American Cancer Society Advisory Board, and is a member of the United Way of Tarrant County’s Health Programming Board and Tarrant County Komen Board. She serves as Co-Chair of the MJ Neeley School of Business Alumni Board at Texas Christian University and volunteers with many other local and state healthcare service organizations.
Ms. Jenkins is a recipient of the Modern Healthcare Up & Comer Award, the Dallas Fort Worth Hospital Council Young Healthcare Executive of the Year award, Great Women of Texas and the 40 Under 40 award in Tarrant County, Texas. She has published and presented at numerous national, state and regional conferences on topics ranging from healthcare compliance, quality improvement, community health design and engagement, innovation and collaboration models, health information technology, leadership and healthcare workforce initiatives.
Kate Conklin. BS, BA, CPMSM, CPCS, CPHQ
Chief Compliance Officer
University of Texas Southwestern Medical Center
With over 25 years in management in the healthcare field including senior executive positions in hospitals, Kate currently serves as the Chief Compliance Officer for University of Texas Southwestern Medical Center. In this role, Kate provides oversight of regulatory compliance of university hospitals and clinics, research, and academics and the system’s Accountable Care Network. In recent years, Kate served as the Vice President of Medical Staff Services and Quality Resources at Medical City – Lewisville and Senior Vice President of Professional Affairs and Ethics and Compliance at Medical City – Denton – both HCA affiliated hospitals in Texas.
Kate has extensive experience in medical staff affairs, peer review, quality, patient safety, corporate ethics and regulatory compliance. Kate regularly speaks on leadership concepts and leading teams of healthcare professionals to deliver the highest level of quality and patient safety – drawing on her own experience in moving through the ranks of leadership in the healthcare.
Kate holds degrees in Business Administration and Healthcare Management. She is certified in the field of Medical Staff Services Management (CPMSM), Provider Credentialing (CPCS), and healthcare quality (CPHQ).
Luann Culbreth, M.Ed., MBA
Director, Clinical Operations: Radiology and Cardiovascular Services
Luann Culbreth is a highly accomplished and published healthcare leader with over 35 years of experience. She has led several healthcare organizations through research development, new facilities and department openings, and service line expansions. She is a professional speaker and volunteers to private, state, national, and international organizations. She has a reputation of developing high performance and collaborative teams that reach across many hospital systems, vendors, businesses, and geographical locations.
Luann holds two masters degrees, one in Education and the other in Healthcare Administration. She is a registered Imaging Professional in Radiography, Quality Management, Magnetic Resonance and Radiology Administration. She is currently involved with the American College of Healthcare Executives (ACHE), the American Healthcare Radiology Administrators (AHRA), and the International Society for Magnetic Resonance in Medicine Section for MRI technologists (SMRT). She has received awards from the AHRA and the SMRT for outstanding contributions in radiology management and education.
Luann currently resides in Nashville, Tennessee and works for HealthTrust. She leads the radiology and cardiology clinical advisory service lines through clinical integration and supply chain cost management solutions.
Susan Hernandez, MBA, BSN, RN
Health System Chief Nurse Executive
UT Southwestern Medical Center
Susan Hernandez, currently serves as the Health System Chief Nurse Executive for UT Southwestern Medical Center, where she oversees the nursing practice for the University Hospitals and all ambulatory clinics.
Ms. Hernandez joined UT Southwestern in June 2014, following a 20-year career at Vanderbilt University Medical Center, which included serving as the Chief Nursing Officer at Monroe Carell, Jr. Children’s Hospital. She is known and admired for her intellect, energy, and thoughtfulness in working with her peers and colleagues. At UT Southwestern, she led the transition of nursing from St. Paul University Hospital to Clements University Hospital; she has expanded the nursing education program to enhance the quality of care across all disciplines; and she led an important external review of our nursing practice by a panel of acclaimed national experts to lead us to Magnet designation. Ms. Hernandez is passionate about the wellbeing of not only our patients, but also our staff. She is committed to developing future leaders and leading them to the next step in a long career of authentic leadership.
Susan is a native of Nashville, TN she enjoys music and being outdoors and loves to sing. She is married to Edward (native Texan) and they have a puppy named Ellie. Trust, honesty and being your genuine self are super important to me!
Marcia L. Schneider, MBA
Baylor Scott & White HealthTexas Provider Network
Marcia L. Schneider is an experienced health care executive with over 15 years of experience in strategic and tactical planning, service line integration, business performance measurement & analytics, quality intelligence, and healthcare operations. She currently serves as Vice President at Baylor Scott & White HealthTexas Provider Network supporting Strategic Priorities, Strategic Initiatives, Service Excellence, Practice Excellence, Business Development, Consumer Strategy, Market Access, Population Health, Transforming Care, Learning and Development, Purchasing, Patient Access Center, and Network Utilization.
Previously in her role as AVP Health System Planning and Performance at UT Southwestern Medical Center, she supported the strategic development of the UTSW-THR affiliation & network, Southwestern Health Resources, as well as led the planning and programming for UT Southwestern’s new William P. Clements Jr. University Hospital, which opened in December 2014. She also led the planning for the $1.7B feasibility study for a medical school in Austin—the Dell Medical School at The University of Texas at Austin accepted its first class in 2016.
Ms. Schneider holds a Bachelor of Arts degree in Biology from the University of Texas at Austin and a Master’s in Business Administration from the University of Texas at El Paso. She has been a guest lecturer for several UT Southwestern and UT Dallas graduate and leadership programs speaking on Strategic Planning, Organizational Behavior and Business Strategy.