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SUMMARY:Advocacy 101: Getting Involved in the Legislative Process
DESCRIPTION:  \nAdvocacy is a key part of hospital leadership responsibilities – whether that is advocacy at the hospital\, state\, or federal levels. Attend this webinar session to learn how a bill becomes a law\, the highs and lows of the legislative process and the role that grassroots funding plays in a successful advocacy program. Please join John Hawkins Texas Hospital Association President& CEO. \n  \n \nJohn M. Hawkins took the helm as president and chief executive officer of the Texas Hospital Association on Jan. 1\, 2022. He is the organization’s sixth CEO since its inception in 1930. A longtime advocacy veteran\, Hawkins has more than 35 years of experience in legislative\, leadership and policy circles and has deep knowledge of health care and hospital funding issues. As CEO\, he represents the Texas hospital industry locally and nationally and helps ensure hospitals have the resources they need to deliver the highest quality health care to all Texans. \nOver the years\, Hawkins has fostered critical relationships among business\, consumer and medical communities and continues to position THA as a thought leader and single\, powerful voice for Texas hospitals. \nPrior to being named CEO\, Hawkins served as THA’s senior vice president of advocacy and public policy since 2004. With a long tenure at the association\, his team consistently secured important resources for Texas health care\, including hospital Medicaid rates\, funding for trauma and behavioral health services\, funding for workforce training and protections for the state’s critical safety net Medicaid supplemental payment programs. Hawkins’ team also was an integral force during the COVID-19 pandemic\, helping to secure staffing\, supplies\, vaccines and flexibilities for hospitals to keep patients safe. \nBefore to joining THA\, Hawkins had a key role in streamlining state agencies at the Texas Sunset Advisory Commission\, where he managed teams of analysts and testified on issues for the commission. He also gained early experience as a legislative staffer in the Texas House of Representatives and as a legislative liaison at the Texas Department of Information Resources. \nIn 2020\, Hawkins completed a six-month immersive hospital residency program at Baylor Scott & White Hillcrest\, where he gained hands-on hospital operations experience\, shadowing leadership\, interacting with staff and participating in governing board activities. \nHawkins graduated from the University of Texas at Austin with a bachelor’s degree in government. He is married to Cami Hawkins\, CEO of Marathon Kids\, and they have two children\, Madi and Jack. \n  \nRegister Here
URL:https://achentx.org/event/advocacy-101-getting-involved-in-the-legislative-process/
LOCATION:Virtual
ORGANIZER;CN="ACHE of North Texas":MAILTO:info@achentx.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20230406T133000
DTEND;TZID=America/Denver:20230406T150000
DTSTAMP:20260603T153910
CREATED:20230228T002329Z
LAST-MODIFIED:20230303T220514Z
UID:19669-1680787800-1680793200@achentx.org
SUMMARY:Telemedicine in the Healthcare Delivery System
DESCRIPTION:This event has been approved for 1.5 ACHE Virtual Face-to-Face Credits! \n  \nTelemedicine has become a healthcare access imperative. Its innovative benefits are of vital interest amid the implementation of most healthcare regulations. Telemedicine uses a variety of forms of electronic communication technology to provide a convenient method to deliver healthcare services and education. The program surveys its current uses and organizational deployment of telemedicine. The discussion includes adoption and innovation across clinical and patient perspective. Technical\, operational\, regulatory\, and financial/reimbursement aspects of the development of telemedicine programs will be investigated. The expanding role that telemedicine holds in daily medicine and its direction into the future of the healthcare delivery system will be explored. \n  \nModerator: \nNick Kagal\, FACHE\nLeader of Client Success\nSpinSci Technologies \n  \nPanelists: \nMae Centeno\, DNP\, APRN\, ACNS-BC\nChief Nursing Officer\, Virtual Care Delivery Channel\nTexas Health Resources \nJulie Hall-Barrow\, EdD\nPresident\nMaxwell Telecare \nVicki Nolan\, LVN MAPD LSSYB\nSystem Director\, Clinical Excellence & Virtual Care\nCHRISTUS Health \nRegister Here\nSpeakers Bios: \nJulie Hall-Barrow serves as the President of Maxwell Telecare\, spearheading the organization’s development and implementation of innovative care delivery models. She oversees strategic growth of the Network; a collaborative network of health providers\, including community physicians as well as other like-minded providers\, who work together to keep independent providers independent. \n  \nSince joining Maxwell Telecare in March of 2021\, Julie has recruited strategic leaders to provide expertise in management and acquisitions\, operations\, technology\, and launched services in Texas and Minnesota. She is a well-known expert in the field of telemedicine\, remote patient monitoring and digital products aimed at improving access and health outcomes. Her leadership in facilitating collaboration between national technology and health care organizations has earned her accolades from industry publications\, including recognition among the Most Powerful Women in Health Care IT by Health Data Management and the Achievement in Innovation in D CEO’s Excellence in Healthcare Awards. \n  \nPrior to joining Maxwell Telecare\, Julie held executive leadership positions focused on health care transformation\, joint ventures\, increasing access to care through technology and overseeing the largest school telemedicine program in the country. In addition she launched behavioral national and regional mental health initiatives that included obtaining millions of dollars for care and infrastructure. She oversaw the building of new pediatric healthcare facilities in North and South Texas. She continues to advance the telemedicine field through research and education as an active member and Fellow of the American Telemedicine Association. \n  \nJulie holds a Doctor of Education (EdD) in higher education administration from the University of Arkansas at Little Rock and a Master of Science in Kinesiology from University of North Texas. \n  \nMae Centeno\, DNP\, APRN\, ACNS-BC serves as the Chief Nursing Officer for the Virtual Care Delivery Channel at Texas Health Resources.   She has over 30 years of critical care nursing\, advanced practice\, and nurse executive experience. \n  \nDr. Centeno has implemented several care models to identify high-risk patients\, scale scarce resources as well as increase bed capacity. \n  \nShe is passionate about transforming health care\, incorporating technology in the care delivery model\, providing access to affordable\, equitable\, quality\, and safe care. \n  \nMae is married with two children and is passionate about spending time with her family and traveling. \n  \nNick Kagal served as the Vice President of Marketing & Business Development and is now the leader of Client Success for SpinSci Technologies\, a healthcare technology solutions provider focused on driving patient engagement. Nick previously led Customer Success for the Western United States for Premier Inc.’s Performance Services division supporting informatics solutions and services focused on cost\, quality\, and safety. He has over 25 years of experience in the healthcare industry and has held leadership roles with several Dallas/Fort Worth health systems including Parkland Health & Hospital System\, HCA\, and HealthSouth. \n  \nNick received his BA in Biology & Psychology from Austin College and an MBA from Texas A&M University. He is a Fellow in both the American College of Healthcare Executives (ACHE) and the Health Information Management Systems Society (HIMSS) and is a board member of DFW HIMSS. Nick lives in Plano\, Texas\, and is an avid sports fan\, a weekend warrior athlete\, a long-distance cyclist\, and plays guitar & bass in the local cover band Sonic Dissonance. \n  \nVicki Nolen has oversight for clinical improvement\, virtual care and telemedicine for the 26 acute care hospitals and 105+ physician offices\, as well as CHRISTUS Health’s international ministries in Chile\, Colombia\, and Mexico. She has led the development of new models for providing innovative care through telemedicine both within the hospital setting and for outpatient ambulatory visits. She is a licensed vocational nurse and was her school’s valedictorian\, but then went on to get a number of advanced degrees and is in the process of a PhD in Psychology. The majority of her 20+ years of healthcare experience has been in process improvement\, operational excellence\, strategy\, operations\, and digital/virtual strategic development. In 2021 she received the award for Outstanding Healthcare Innovator by D Magazine’s CEO Excellence in Healthcare awards. \n  \n  \nRegister Here\n  \n \n 
URL:https://achentx.org/event/telemedicine-in-the-healthcare-delivery-system-2/
LOCATION:Virtual
ORGANIZER;CN="ACHE of North Texas":MAILTO:info@achentx.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20230406T110000
DTEND;TZID=America/Denver:20230406T123000
DTSTAMP:20260603T153910
CREATED:20230227T234631Z
LAST-MODIFIED:20230228T000633Z
UID:19658-1680778800-1680784200@achentx.org
SUMMARY:Ethical Challenges in Healthcare Leadership
DESCRIPTION:  \nThis event has been approved for 1.5 ACHE Virtual Face-to-Face Credits \nEthical challenges arise in all aspects of healthcare and service\, from the bedside to the boardroom. Hospital leaders and boards set the ethical compass of the organization by making decisions about priorities\, policies and resource allocation as they determine the best ways to meet the needs of their communities\, while respecting their staff and the populations they serve. Understanding the expanding paradigm of planning\, creating\, and maintaining an ethical healthcare organization is crucial to help identify strategies for implementing ethics initiatives within your own organization and how an organization has addressed ethical challenges. Healthcare leaders must “walk the talk” and demonstrate their commitment to ethics throughout their organization. \n  \nModerator: \nMark S. Schnitzer\, MD\, FACHE\nMedical Director\nBaylor Scott & White Quality Alliance \n  \nPanelists: \nArchana Mahimkar\nSenior Director Clinical Quality Improvement & Safety\nWalgreens Health \nJavier Montemayor\nDivision Ethics and Compliance Officer; North Texas HCA Facilities\nRapides Regional Medical Center – Louisiana; HCA Healthcare \nMelanie Roberts\nChief Compliance and Ethics Officer\nParkland Health \nRegister Here\nSpeakers’ Bios: \n  \nAs the Senior Director for Quality\, Patient Experience & Safety\, Archana Mahimkar is responsible for the overall quality framework delivered under Walgreens Health. In her role\, Archana works cross functionally across the organization to lead development of strategies\, plans and operational processes to ensure compliance with value-based care arrangements. Archana brings over 15 years of leadership and operational experience across a portfolio of industry-leading businesses and services in healthcare quality\, quality improvement\, clinical quality outcomes and process improvement. She has a CPHQ as well as a Lean Six Sigma Black Belt. \nThroughout her career\, Archana has worked collaboratively with healthcare providers and administrators to provide standardized\, patient-centric care and improve health & quality outcomes. This has become her area of focus as she operationalizes a comprehensive quality approach for Walgreens Health to further the company’s purpose to create more joyful lives through better health. As a transformational leader\, Archana is passionate in her belief that a comprehensive\, holistic\, patient-centric model for care gap closures is needed – one that leverages the physical\, virtual & digital sites of care\, allows real-time access & availability to clinicians\, focuses on health equity & SDOH and partners with payors to offer customized solutions for their population quality needs. \n  \nJavier Montemayor is an accomplished Healthcare Executive with 20+ years of experience in regulatory compliance. He brings expertise in risk ranking\, avoidance\, and mitigation; managing quality procedures\, practices and processes; contributing to patient safety through departmental regulatory assessments; credentialing; managing human resources; training and education; budget planning; and strategic planning for healthcare facilities. \n  \nAs the Division Ethics and Compliance Officer for North Texas HCA Facilities and Rapides Regional Medical Center – Louisiana – HCA Healthcare is one of the nation’s leading providers of healthcare services with 182 hospitals and 2\,300+ sites of care\, including surgery centers\, freestanding ERs\, urgent care centers\, home health\, and physician clinics located in 20 states and the United Kingdom. Javier oversees the implementation and direction in 14+ hospitals\, in two states\, the HCA Corporate Compliance Program. Responsible for leading and/or providing guidance to the Facility Ethics and Compliance Officers in the day-to-day activities related to Ethics and Compliance\, Privacy\, ADA\, and Diversity\, Equity\, and Inclusion. \n  \nThis followed his time at Children’s Health one of the largest pediatric non-profit health systems in the U.S.\, where Javier was the Senior Vice President\, Chief Compliance Officer leading the Corporate Compliance Program and maintained strategic oversight of seven additional departments. He was responsible for Accreditation and Regulatory Affairs activities at the system level for three hospitals – a 490-bed pediatric academic hospital\, a 72-bed community/academic pediatric hospital and a 39-bed specialty hospital; system-wide accreditation programs that included readiness of more than 52 ambulatory clinics; eight disease-specific certificated programs; and Internal Audit\, Privacy\, Emergency Management\, Environmental Safety\, Occupational Health and Policy Administration. In this role\, he ensured policies and procedures\, licensing\, governmental and other regulatory body requirements were consistently maintained\, and all areas of operations were patient-ready and in compliance with state and federal regulations. He also served as the system COVID-19 Incident Commander. Earlier at Children’s Health\, Javier worked his way from Director to Vice President\, Accreditation\, Regulatory Affairs and Corporate Compliance. \n  \nEarlier in his career\, Javier was at Texas Health Resources\, one of the largest faith-based\, nonprofit health systems in U.S. and the largest in North Texas in terms of inpatients and outpatients served\, where Javier was Director of Quality Improvement – Presbyterian Hospital of Allen (TX). He was responsible for directing\, managing and monitoring all Quality and Risk Management procedures and processes for a 62-bed hospital\, including patient safety and department assessments. He provided administrative oversight to Case Management\, Social Services\, Guest Services and Volunteer Services Departments\, and served as the hospital HIPAA/Compliance Security Officer and on the corporate Compliance/Privacy Committee. Prior to this at Texas Health Resources\, Javier was Director of Quality Improvement Harris Methodist Erath County Hospital in Stephenville\, TX\, where he was responsible for managing and directing all Quality and Risk Management procedures and processes for a 98-bed hospital. \n  \nAnd the Facility Compliance Officer at Southwest General Hospital in San Antonio\, TX\, where he was responsible for Regulatory Compliance for a 286-bed hospital\, including reviewing all compliance activities\, employee-related issues\, conflicts of interest and patient confidentiality. \n  \nJavier earned a Master of Jurisprudence in Health Law at Loyola University Chicago\, a Master of Business Administration in Health Care Management at Our Lady of the Lake University in San Antonio and a Bachelor of Business Administration in Marketing from Texas A&M University. He was in the Class of 2017 for Dallas Regional Chamber’s Leadership Dallas program and completed a certification in Dispute Resolution at Southern Methodist University in University Park\, TX. He is Just Culture certified\, as well as certified in Health Care Compliance. \n  \n“The time is now or never to make a difference in today’s society; we all face difficult apprehensions and live through them but learning from them is what makes us better.” \n  \nMelanie Benitez Roberts is the Chief Compliance and Ethics Officer at Parkland Health. Parkland has been serving the Dallas community for more than 128 years as one of the largest public hospital systems in the country. The hospital averages more than 1 million patient visits annually. Services include a Level I Trauma Center\, the first verified burn center in North Texas and a Level III Neonatal Intensive Care Unit. The system also includes a network of community-based health centers\, including primary care and women’s clinics\, 5 school-based health centers and numerous outreach and education programs. Parkland is the primary teaching hospital for the University of Texas Southwestern Medical Center. \n  \nMrs. Roberts has more than 28 years of healthcare experience in regulatory compliance\, operations and quality management. She has served in various compliance roles Tenet Healthcare\, Ochsner Health Plan and United Healthcare. Mrs. Roberts received her Master of Social Work degree from Tulane University and Bachelor of Science degrees in Political Science and Sociology from Loyola University New Orleans. She is Certified in Healthcare Compliance\, Healthcare Privacy Compliance and Healthcare Research Compliance and is a member of the Health Care Compliance Association (HCCA) and the Society of Corporate Compliance and Ethics (SCCE). Ms. Roberts currently serves as Chair for the North Texas Ethics and Compliance Council (NTECC). \n  \nDr. Mark Schnitzer is an experienced Surgeon\, Educator\, Physician Advisor\, Medical Director\, and Consultant. \n  \nAn interest in processes and mathematics led him to pursue an unlikely course of pre-medical study: electrical engineering. It was during his Ph.D. studies that he applied to medical school and completed his MSEE and MD concurrently. He completed his clinical training in neurological surgery and a fellowship in neurosciences critical care at The Johns Hopkins Hospital. His final year at Johns Hopkins was in the role of Assistant Chief of Service. \n  \nAfter fifteen years in solo\, private neurosurgical practice and medical staff governance roles\, he was recruited to Hawaii as the sole\, full-time neurosurgeon for Kaiser Permanente with the mandate to set the groundwork for a completely internalized program. That experience led to his invitation to serve as the inaugural medical director of neurosciences and an ambitious project to unify the neurosciences programs across the government hospitals in the Emirate of Abu Dhabi. Once this unification was well underway\, the program was handed off to the Cleveland Clinic. Subsequently\, he served as the inaugural CMO for a start-up telemedicine company in Dubai and as an adjunct associate professor in a graduate program for healthcare administration. \n  \nHe returned to the USA after four years in the Middle East and took on the role of physician advisor for SSM Health. Initially accountable for one hospital\, he was elevated to a regional\, multi-hospital role where he was accountable for insurance denial management including education of clinicians in evidence-based medicine and responsible stewardship as well as holding numerous roles in quality improvement projects. \nMost recently\, he has taken on the role of medical director for a large accountable care organization based in Dallas\, TX. \n  \nDr. Schnitzer is a Fellow of the American Board of Quality Assurance and Utilization Review Physicians and is board certified in healthcare quality and management with added qualification as a Physician Advisor. He is a certified professional in healthcare quality by the National Association for Healthcare Quality and is certified by the American Society for Quality as a Six Sigma Black Belt. Additionally\, he is a Fellow of the American College of Surgeons and a Fellow of the American College of Healthcare Executives. \n  \nDr. Schnitzer has provided a number of invited publications and presentations in the areas of healthcare informatics\, patient safety\, and responsible stewardship and he serves as a senior examiner for the Malcolm Baldrige National Quality Award. \n  \nDr. Schnitzer considers himself an interface professional\, like most clinicians who have transitioned into healthcare leadership roles. He maintains a state of constant inquiry and curiosity with the ever-present thought\, “There is something I do not know\, the knowing of which could change everything.” \n  \nRegister Here\n 
URL:https://achentx.org/event/ethical-challenges-in-healthcare-leadership-3/
LOCATION:Virtual
ORGANIZER;CN="ACHE of North Texas":MAILTO:info@achentx.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20230204T090000
DTEND;TZID=America/Denver:20230204T180000
DTSTAMP:20260603T153910
CREATED:20221215T192515Z
LAST-MODIFIED:20230131T213301Z
UID:19151-1675501200-1675533600@achentx.org
SUMMARY:Lean Six Sigma Yellow Belt Certification Course
DESCRIPTION:  \nDue to the high volume of requests and for those who missed one of the earlier opportunities\, ACHE of North Texas’ Student Council is once again offering a Lean Six Sigma Yellow Belt Certification course. (Be sure to watch future announcements for a Green Belt Certification Course as well. Note: You will need your Yellow belt first to be able to register for the Green Belt session.) \nWhat’s included: \n\nLean Six Sigma Yellow Belt Course e-book\nLean Six Sigma Yellow Belt Certification Exam\nSimulated Project\n\nCourse Instructor: Tanya Stinson \nVirtual Platform: Zoom \n  \nRegister Here\n  \n\n\n\nHi there! My name is Tanya Stinson! It is a pleasure to make your acquaintance! I would like to tell you a little about myself. I have a master’s degree in Healthcare Quality and Safety\, a Master Black Belt in Lean Six Sigma\, and 14 years’ experience in leading\, coaching\, and mentoring professionals in completing Lean Six Sigma\, Quality\, Compliance\, Risk and Safety projects. I have a well-rounded and knowledgeable skill set\, as I have worked in various industries\, such as mining\, utilities\, manufacturing\, technology\, and healthcare. I am passionate about helping others by sharing with them what I have learned and creating positive changes within any organization. \nI have been working for Texas Health Resources since June 2017. Currently\, I am a Supervisor of Data Governance Support for THR and before my recent promotion\, I was a Performance Improvement Engineer/Coach. Since working with them\, I have received several awards and accolades. Here are just a few of the recognitions I have received: \n• 2020 ACHE of North Texas Mentor of the Year \n• Trailblazer Award – Texas Health Arlington Memorial\, 2018 for Blood Culture Contamination Reduction Project \n• Quality Award (2) – Texas Health Fort Worth\, 2019 for Neonatal Extubation Process Improvement Project and “Let’s Get Moving” Patient Ambulation Improvement Project \n• Discoverer Award – Texas Health Resources\, 2019 for ED Discharge Scheduling Improvement Project \n• Transformer Award – Texas Health Resources\, 2020 for Interventional Radiology Throughput Improvement Project \nOutside of work\, I am a wife and mother of 4 handsome young men\, and I love fishing\, camping\, and racing just to name a few! \nThank you so much for reading\, and I hope that you are as excited about the upcoming classes as I am! I look forward to meeting every one of you and growing the passion for PI! \nMany blessings\, \nTanya Stinson \n\n  \nRegister Here\n  \n \n \n 
URL:https://achentx.org/event/lean-six-sigma-yellow-belt-certification-course-4/
LOCATION:Virtual
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20221208T133000
DTEND;TZID=America/Denver:20221208T150000
DTSTAMP:20260603T153910
CREATED:20221114T233243Z
LAST-MODIFIED:20221114T233243Z
UID:18960-1670506200-1670511600@achentx.org
SUMMARY:Sustainability of Healthcare Organizations: A Plan of Action
DESCRIPTION:The panel has been approved for 1.5 ACHE Face-to-Face Credits. \n\n\nIssues surrounding sustainability for healthcare institutions into the 21stcentury in the U.S.\, with regards to the era of healthcare reform\, are very complex. Within the scope of priorities\, this discussion will emphasize the necessity of understanding the key potential and existing operational and cost problem areas for healthcare system growth and sustainability as healthcare providers continue to face future operational\, reimbursement\, and environmental challenges. The primary goal of this discussion is to provide an overview of the models of current successes and solutions with a focus on a realistic plan of action. \n  \nOur Panelists: \n  \nDonna Bowers (Moderator) \nRegional Director for the Cardiovascular and Oncology Services Lines \nUT Health East Texas Health System \n  \nDr. Yele Aluko CMO\, EY \nChief Medical Officer \nEY Americas Health Advisory \n  \nGuy Cayo\, FACHE\, CEO\, UT \nChief Executive Officer \nUT Health Pittsburg (Ardent Health Services) \n  \nDr. Suman Sinha \nChief\, Pulmonary Medicine \nCHRISTUS Health \n\nRegister Here\n  \n\nSpeakers’ Bios: \nYele Aluko MD\, MBA is Chief Medical Officer in EY Americas Health Advisory practice. He advises health system C-suite and senior executives on strategy and business operations and provides insight on megatrends confronting the health industry. He is a proven physician executive and corporate leader with astute understanding of strategy that develops competitive advantage for healthcare organizations. As Director of the EY Center for Health Equity he leads EY teams in the design of customized strategy\, solutions and competency building for health sector value chain participants seeking to achieve Health Equity. \n  \nPrior to joining EY in October 2016\, he practiced cardiovascular medicine for 25 years at Novant Health\, a southeast regional integrated healthcare system where he led enterprise clinical integration strategy\, operations management\, and care delivery within the heart and vascular service line across the fifteen-hospital health system footprint. \n  \nHe obtained his MBA from Wake Forest University School of Business\, Interventional Cardiology Fellowship from University of Massachusetts Medical Center\, Invasive Cardiology Fellowship from Cornell University Medical Center\, General Cardiology Fellowship and an Internal Medicine Residency from the College of Physicians and Surgeons of Columbia University. He obtained his Doctor of Medicine from the College of Medicine\, University of Ibadan\, Nigeria. \n  \nHe is certified by the American and Canadian Boards of Internal Medicine\, and the American Boards of Cardiovascular Medicine and Interventional Cardiology. He is a Fellow of the American College of Cardiology (FACC)\, and the Society for Cardiac Angiography and Interventions (FSCAI). \n  \nHe is an Advisory Board member at Harvard Business Review\, Honeywell Healthcare Solutions\, Children’s National Hospital and is co-chair of the Health Equity Advisory Board at the International Well Building Institute. \n  \n  \nDonna Bowers is the Regional Director for the Cardiovascular and Oncology Services Lines at UT Health East Texas Health System. She joined UT Health East Texas in June of 2020 as the executive responsible for both services lines. With a focus on person-centered care and quality improvement\, she provides strategic direction to the health care system and establishes a cohesive organizational and governance structure that supports the UT Health East Texas care continuum. In addition\, she provides oversight for clinical activities and programs; ensures the financial viability of oncology and cardiovascular initiatives; and works to establish collaborative relationships among departments\, physicians\, medical groups\, business partners and the community. \n  \nIn her previous role with SCL Health System\, she served for over five years as Vice President of Oncology and Cardiovascular Services in Colorado and Montana. Before joining SCL Health\, she served as Senior Vice President of Clinical Service Lines with McKesson Specialty Health\, where she greatly expanded hospital business\, developed the oncology service line and strategy\, and built a Proton Therapy Center\, among a list of accomplishments. While at Baylor Health Care System for over 30 years\, she held several leadership positions\, leaving as the Chief Operating Officer of Baylor Charles A. Sammons Cancer Center and Vice President of Oncology. \n  \nDonna holds a Juris Doctorate from Texas A&M Law School\, and a bachelor’s degree in Health Information Management from Texas Woman’s University. She is a Licensed Attorney in the State of Texas\, and a Registered Health Information Administrator. In addition\, she is certified in Healthcare Privacy by the American Health Information Management Association\, and is a Certified Mediator through the Dallas Dispute Mediation Services and Texas A&M Law School. \n  \nGuy Cayo\, MHSA\, CLSSGB\, FACHE is the Chief Executive Officer at UT Health Pittsburg (Ardent Health Services). \nGuy has 15 years of healthcare experience with expertise in hospital operations\, strategic planning & execution\, contract management\, business development & physician relations\, and human capital management. He has served his community by leading improvement in health\, quality of life\, and through volunteerism and philanthropy. \n  \nIn 2021\, Guy joined the UT Health East Texas region of hospitals as UT Health Pittsburg Chief Executive Officer. UT Health Pittsburg is a 25 beds critical access hospital (5 star CMS\, level four trauma\, level three stroke support) located in Pittsburg\, TX. The campus is also home to a rural health/specialty clinic. \n  \nGuy is a member of Alpha Phi Alpha Fraternity Inc.. He is also a Fellow of the American College of Healthcare Executives. He previously served as Chair of ACHE Community & Philanthropy Committee and Co-Chair of Network & Relations for ACHE South East Texas Chapter. He has one son\, Cayden A. Scott. Guy has several hobbies including scuba diving\, archery\, swimming\, and hiking. In addition\, he believes he is nothing without God’s grace and favor on his life. \n  \nBorn in Lansing\, Michigan\, Dr. Suman Sinha earned a bachelor’s in biochemistry from the University of California – San Diego\, a master’s in business from the University of Phoenix\, a master’s in molecular biology from San Diego State University and his medical degree from St. George’s University School of Medicine. Dr. Sinha is board certified in internal medicine\, pulmonary medicine and critical care medicine. \nDr. Sinha is married with two daughters. He enjoys spending time with his family\, playing sports\, reading and music. \n\n  \nRegister Here
URL:https://achentx.org/event/sustainability-of-healthcare-organizations-a-plan-of-action-2/
LOCATION:Virtual
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20221208T110000
DTEND;TZID=America/Denver:20221208T123000
DTSTAMP:20260603T153910
CREATED:20221114T214004Z
LAST-MODIFIED:20221115T200528Z
UID:18950-1670497200-1670502600@achentx.org
SUMMARY:Leading a Culture of Safety: A Blueprint for Success
DESCRIPTION:This virtual panel is approved for 1.5 ACHE Face-to-Face credits. \nMedical errors are the third leading cause of death in the United States at 220\,000 to 440\,000 people dying each year from preventable errors according to the Centers of Disease Control and Prevention. Clinicians and hospital staff face a devastating impact as a result of being involved with a medical error especially in organizations without a support system in place. Moreover\, only 64% of staff who responded to the 2016 Agency for Healthcare Research and Quality (AHRQ) Hospital Survey on Patient Safety Culture’s hospital comparative database felt that reported mistakes led to positive changes. To help healthcare leaders achieve total system safety across the continuum\, ACHE\, and the Institute for Healthcare Improvement/National Patient Safety Foundation Lucian Leape Institute developed a guide “Leading a Culture of Safety: A Blueprint for Success”. This Blueprint is designed to help leaders shape\, create and sustain the type of organizational culture needed to ensure patient and workforce safety and inspire healthcare leaders on the journey to zero harm. \n  \nOur Panelists: \n  \nKenneth Rates (Moderator)\nDirector of Operations\nMcLaren Medical Group \nJonathan Baktari\, M.D.\nCEO\ne7 Health and US Drug Test Centers \nCatie Beasley\nCoordinator of Quality & Safety Culture\nCook Children’s Health Care System \nRichard Greenhill\, DHA CPHQ\, PMP\, FISQua\, FACHE\nAssistant Professor\nTTUHSC \nTracy O’Daniel\nVP of Clinical Outcomes and High Reliability\nArdent \n  \nRegister Here\n  \nSpeakers’ Bios: \n  \nDr. Jonathan Baktari\, MD is the CEO at both e7 Health and US Drug Test Centers and the host of Baktari MD. e7 health is a preventative health and wellness company that has been called the “the Uber of preventive medicine” and was named the Best Technology Company in the Healthcare Space in 2019. US Drug Test Centers is a nationwide network of over 20\,000 testing centers in the US and is revolutionizing drug and alcohol testing across the nation. Both of these groundbreaking technology companies were born out of a combination of Dr. Baktari’s expertise as a doctor\, medical director and educator and his over 20 years of clinical\, administrative and entrepreneurial experience. A former triple board-certified physician with specialties in internal medicine\, pulmonary and critical care medicine\, being a healthcare CEO is only the latest chapter in Dr. Baktari’s life mission to help others by making integrative preventative medicine available to everyone. \n  \nCatie Beasley serves as the Coordinator of Quality & Safety Culture for Cook Children’s Health System and has over 14 years of organizational culture development experience. Her background is in public health and focuses on large scale interventions that shift behaviors and habits over time. She began her quality & safety journey in 2009 as the lead trainer for the implementation of Just Culture at Cook Children’s. When Cook joined with Solutions for Patient Safety in 2012 to continue developing their formal Safety Culture work Catie lead the roll-out and training courses that guide employees and leaders to understand the impact of culture\, systems and behaviors on outcomes. Throughout her years of leading safety culture work at Cook Children’s she has created countless opportunities for individuals to deepen their understanding of safety science\, the interaction of people and process\, human factors integration\, transformational leadership\, the power of peer coaching and mobilizing learning opportunities. Catie holds an M.A. in Health Education from the University of Texas in Austin and a B.A. in Sports and Exercise Science from West Texas A&M University. She loves assisting other hospitals on their journey and has served as a regional subject matter expert for the state of Texas through Solutions for Patient Safety over the last 4 years. \n  \nRichard G. Greenhill\, DHA CPHQ\, PMP\, FISQua\, FACHE is internationally recognized for his expertise in healthcare quality. He draws from 30+ years of experience working in all facets of the care delivery continuum. Greenhill holds several industry and board certifications in quality\, six sigma\, and project management that highlight his commitment to excellence and life-long learning. His educational accolades include a Doctorate Health Administration from Central Michigan University\, Master of Science in Data Science\, Texas Tech University\, Master of Science in Health Administration\, Master of Business Administration\, University of Maryland Global Campus and Bachelor of Science Health Care Management\, Southern Illinois University\, Carbondale. \nGreenhill is ACHE Faculty for quality strategy and improvement; board certified in healthcare management and a Fellow of the American College of Healthcare Executives (FACHE). He is Deputy Editor of the International Journal for Quality in Healthcare (IJCOMS)\, Communications and was named to the roster of International Society for Quality in Healthcare (ISQua) Experts in patient safety and quality improvement methodologies. In addition\, he serves as a subject matter expert for hospital resilience and disaster preparedness for the World Health Organization (WHO). \nHe currently serves as Assistant Director for Graduate Certificates and Assistant Professor in the Department of Healthcare Management and Leadership – School of Health Professions – Texas Tech University Health Sciences Center. \nHe is a heavily sought-after speaker\, moderator\, & presenter for national and international conferences. When not traveling\, he spends time hiking\, painting\, and enjoying community events with friends in the Dallas Fort-Worth Metroplex. \n  \nAs vice president for clinical outcomes high reliability\, Tracy O’Daniel leads the clinical outcomes and patient safety initiatives for Ardent’s Amarillo/Harker Heights and UT Health East Texas markets. She oversees the development of a quality strategy for each organization and works closely with the quality team and hospital senior leaders to achieve their strategic plan goals and objectives. In addition\, Ms. O’Daniel is also leading the rollout of the “Mission Zero: Our Culture of Safety” high reliability organization (HRO) program which she was instrumental in developing for the UT Health East Texas market. \n  \nMost recently\, Ms. O’Daniel led quality\, risk\, patient safety and performance improvement at UT Health East Texas in Tyler\, Texas\, first as director then as vice president. In addition to her work on “Mission Zero\,” she achieved a significant improvement in quality outcomes through her focus on achieving the best possible outcome and experience for both patient and caregiver. Before moving to East Texas\, she worked in quality and clinical operations for Intermountain Healthcare in Utah. \n  \nMs. O’Daniel received a bachelor’s degree from the University of Texas at Tyler\, a Master of Science degree from Drexel University and a Master of Health Care Administration degree from Walden University. She is certified in Lean and Six Sigma\, Healthcare Quality and Patient Safety. \n  \n  \nKenneth Rates is the Host of the podcast So You Want To Be A Healthcare Executive? His mission is to share the stories of highly successful executives in the hopes of striving you to achieve more in your career. He works in Ambulatory Care\, currently holding positions at both Michigan Medicine and the University of Detroit Mercy. He is the current President-Elect for the Michigan Medical Group Management Association. Ken is a recipient of the American College of Healthcare Executives Early Careerist’s Regent Award in 2019. \n  \n  \n  \n  \nRegister Here
URL:https://achentx.org/event/leading-a-culture-of-safety-a-blueprint-for-success-3/
LOCATION:Virtual
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20221203T090000
DTEND;TZID=America/Denver:20221203T180000
DTSTAMP:20260603T153910
CREATED:20221024T183446Z
LAST-MODIFIED:20221024T183501Z
UID:18907-1670058000-1670090400@achentx.org
SUMMARY:Lean Six Sigma Yellow Belt Certification Course
DESCRIPTION:ACHENTX Student Council Presents: Lean Six Sigma Yellow Belt Certification Course \nDue to the high volume of requests and for those who missed one of the earlier opportunities\, ACHE of North Texas’ Student Council is once again offering a Lean Six Sigma Yellow Belt Certification course. (Be sure to watch future announcements for a Green Belt Certification Course as well. Note: You will need your Yellow belt first to be able to register for the Green Belt session.) \nWhat’s included: \n\nLean Six Sigma Yellow Belt Course e-book\nLean Six Sigma Yellow Belt Certification Exam\nSimulated Project\n\nCourse Instructor: Tanya Stinson \nVirtual Platform: Zoom \nRegister Here\n  \nHi there! My name is Tanya Stinson! It is a pleasure to make your acquaintance! I would like to tell you a little about myself. I have a master’s degree in Healthcare Quality and Safety\, a Master Black Belt in Lean Six Sigma\, and 14 years’ experience in leading\, coaching\, and mentoring professionals in completing Lean Six Sigma\, Quality\, Compliance\, Risk and Safety projects. I have a well-rounded and knowledgeable skill set\, as I have worked in various industries\, such as mining\, utilities\, manufacturing\, technology\, and healthcare. I am passionate about helping others by sharing with them what I have learned and creating positive changes within any organization. \nI have been working for Texas Health Resources since June 2017. Currently\, I am a Supervisor of Data Governance Support for THR and before my recent promotion\, I was a Performance Improvement Engineer/Coach. Since working with them\, I have received several awards and accolades. Here are just a few of the recognitions I have received: \n• 2020 ACHE of North Texas Mentor of the Year\n• Trailblazer Award – Texas Health Arlington Memorial\, 2018 for Blood Culture Contamination Reduction Project\n• Quality Award (2) – Texas Health Fort Worth\, 2019 for Neonatal Extubation Process Improvement Project and “Let’s Get Moving” Patient Ambulation Improvement Project\n• Discoverer Award – Texas Health Resources\, 2019 for ED Discharge Scheduling Improvement Project\n• Transformer Award – Texas Health Resources\, 2020 for Interventional Radiology Throughput Improvement Project \nOutside of work\, I am a wife and mother of 4 handsome young men\, and I love fishing\, camping\, and racing just to name a few! \nThank you so much for reading\, and I hope that you are as excited about the upcoming classes as I am! I look forward to meeting every one of you and growing the passion for PI! \nMany blessings\, \nTanya Stinson \n  \nRegister Here
URL:https://achentx.org/event/lean-six-sigma-yellow-belt-certification-course-3/
LOCATION:Virtual
ORGANIZER;CN="ACHE of North Texas":MAILTO:info@achentx.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20221117T133000
DTEND;TZID=America/Denver:20221117T150000
DTSTAMP:20260603T153910
CREATED:20221024T175634Z
LAST-MODIFIED:20221110T155423Z
UID:18900-1668691800-1668697200@achentx.org
SUMMARY:Multi-Chapter Virtual Panel: Population Health Management: Justice\, Access\, and Financial Implications
DESCRIPTION:This event has been approved for 1.5 ACHE Face-to-Face Credits! \nAs reimbursements shift from volume based to value based\, healthcare organizations are becoming more responsible for providing the resources necessary to meet the needs of a given population. Aligning quality of care with the appropriate level of care and services becomes pertinent to healthcare organizations’ bottom line. It is imperative for healthcare leaders to develop programs that offer underserved communities an opportunity for a healthier tomorrow. \nSeveral pioneer organizations have developed population health improvement models such as Accountable Care Organizations that force them to take responsibility for the beneficiaries they are serving. As the acuity of care increases\, healthcare leaders must coordinate equitable care and properly address social determinants of health. The focus is no longer treating patients\, but proactively keeping patients out of the acute healthcare setting and providing care in the community. \nDeveloping population health management into a tangible measure continues to be a challenge for all healthcare organizations across the country. How to properly reduce costs while improving the quality and access of care in communities that lack the resources and education to care for themselves and prevent acute health issues and substantive chronic disease continues to be a major hurdle in population health adoption. \nOur panel for this virtual event will include the following guest speakers: \nJordan Holzbog\nDirector of Population Health & Partnership Services\nWise Health System \nByron W. Hunter\, PhD\, MPH\, FACHE (Moderator)\nCommunity/Population Health Strategist \nFaith M Jones\, MSN\, RN\, NEA-BC\nDirector of Care Coordination and Lean Consulting\nHealthTech \nFrances A. Monroe\, MHA\nDirector\, Population Health & Wellness Strategy\nMemorial Hermann Health System \nDr. Trevor Rohm\nChief Medical Officer\nHereford Regional Medial Center\, Hereford\, Texas \nRegister Here\nJordan Holzbog is the Director of Population Health and Partnership Services at Wise Health System in Decatur\, TX\, where she oversees population health programs\, including ACO and Social Determinants of Health and their community health initiative\, Healthy Wise County as well as several outpatient clinic locations in the metroplex. She obtained a Masters in Healthcare Administration from Texas Tech Health Sciences Center and her undergrad from Southern Illinois University. Jordan is passionate about population health and improving outcomes while steering patients toward healthy living and resources to improve their overall health status. Jordan and her team lead the Healthy Wise County initiative\, which unites healthcare providers and non-profit agencies to work together and impact patient outcomes outside the hospital and clinic settings within Wise County. She created Wise Gives Charitable Fair in partnership with Wise Health System and Acts4Others\, serving 10\,000+ people at the annual event in December\, providing free services including food\, social service assistance\, haircuts\, eye and physical exams\, vaccines\, lab work\, coats and blankets\, household goods and more – she even convinces Santa to make an appearance. Jordan is the chair of the Decatur ISD School Health Advisory Council\, and President-elect for the Decatur Chamber of Commerce\, and a founding member of Leadership Decatur. She and her husband have two sons and enjoy cooking together and spending time outdoors with their dog\, Pepper! \n  \nByron W. Hunter\, PhD\, MPH\, FACHE is a public-health trained\, hospital administrator with experience across multiple healthcare settings. Byron earned a BS in Public Health from Dillard University\, which is one of the nation’s oldest HBCUs located in New Orleans\, LA; a MPH from Yale University School of Public Health; and a PhD in Health Studies from Texas Woman’s University. He began his career as an Administrative Fellow and has risen through the ranks of inpatient and ambulatory leadership.  \n  \n  \n  \nFaith Jones is the Director of Care Coordination and Lean Consulting for HealthTech. She currently implements care coordination programs focusing on the Medicare population and teaches concepts related to care coordination and team-based approach to care nationally. Ms. Jones began her healthcare career in the Navy over 40 years ago. She has worked in a variety of roles in clinical practice\, education\, administration\, and consulting. In her leadership roles she has been responsible for the operational leadership for all clinical functions across the healthcare system including ambulatory care and community networking. She has held a variety of leadership positions in the profession of nursing having completed 7 years of service on the American Nurses Association Board of Directors as a Director at Large and the Vice President. She holds a certification from the ANCC as a Nurse Executive Advanced\, is a fellow of the American Nurses Advocacy Institute and the ANA-PAC Leadership Society and is certified in Advance Care Planning and Lean for Healthcare. \n  \nFrances Monroe is a system director of population health and wellness strategy for Memorial Hermann Health System in Houston\, Texas. She has over twelve years of experience in public health and hospital/clinic operations\, with the last seven focused on population health strategy and operations. Frances is passionate about creating innovative strategies to expand Value-Based Care initiatives\, address Social Determinants of Health\, advance well-being offerings\, and leverage technology and meaningful systems to expand access to healthcare services equitably. She holds a Masters in Healthcare Administration from Trinity University and a Bachelors of Science in Community Public Health from Texas A&M University in College Station\, Texas. \n  \n  \nDr. Trevor Rohm currently serves as the Chief Medical Officer of Hereford Regional Medial Center in Hereford\, West Texas. He is Board Certified in Family Medicine and Clinical Informatics. He serves as Medical Director for various organizations\, including Medical Director and Board Chairman for the Texas Panhandle Clinical Partners Accountable Care Organization (tpcpaco.com). He is also the current CEO of the International Information Management Association (IIMA.org). He has various publications and was an integral part of helping Hardeman County Memorial Hospital successfully navigate Chapter 9 Federal Bankruptcy. His focus is value-based healthcare and using data analytics to push forward modern healthcare. He continues to see patients at the Hereford Health Clinic. \n  \n  \n  \nRegister Here
URL:https://achentx.org/event/multi-chapter-virtual-panel-population-health-management-justice-access-and-financial-implications/
LOCATION:Virtual
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20221117T110000
DTEND;TZID=America/Denver:20221117T123000
DTSTAMP:20260603T153910
CREATED:20221024T174913Z
LAST-MODIFIED:20221024T174947Z
UID:18891-1668682800-1668688200@achentx.org
SUMMARY:Multi-Chapter Virtual Panel: Equity of Care
DESCRIPTION:This virtual event has been approved for 1.5 ACHE Face-to-Face Credits! \nQuality of care should not vary on the basis of the patients’ socioeconomic\, ethnic\, gender\, or geographic background. It is known however\, that there is a healthcare divide in the U.S. especially in vulnerable populations including: those lacking health insurance (or are underfunded)\, low-income families\, racial and ethnic minorities\, and LGBTQ populations. The Affordable Care Act aimed to address access and equity of care issues by expanding health insurance coverage. Deficits in access to care changes the way healthcare is delivered and financed. \nTo embrace diversity is a core principle of the healthcare management profession and is also an ethical and business imperative. Healthcare organizations must ensure their staff is educated on disparities to appropriately address the needs of patients from diverse cultural and economic backgrounds to provide equitable high-quality care to all. It has been shown that patient-centered care improves clinical outcomes and patient satisfaction while reducing medical errors and costs. Eliminating healthcare disparities provides a strategic component to ensure organizational excellence and long-term financial viability. \n  \nOur panel for this virtual event will include the following guest speakers: \n  \nChara Stewart Abrams\, MPH (Moderator) \nSystem Director of Community Health and Health Equity \nCHRISTUS Health \n  \nTerika Richardson\, MPH\, FACHE \nChief Operating Officer \nArdent Health Services \n  \nDenzil K. Ross\, MBA \nChief Executive Officer \nNorthwest Medical Center Houghton \n  \nVesta Sandoval\, MD \nChief Medical Officer \nLovelace Medical Center \n  \nRegister Here\n  \nSpeakers Bios: \n  \nChara Steward Abrams is the System Director of Community Health and Health Equity at CHRISTUS Health\, where she is responsible for advancing their mission and vision by building the strategy for and operationalizing community health and health equity in Texas\, Louisiana\, New Mexico\, and international hospitals. She has over 18 years of experience in healthcare and public health administration. Chara is passionate about working with communities and healthcare organizations to foster strategic partnerships and align evidence-based initiatives to improve community health investment\, ensure accountability\, and dismantle systemic barriers to quality healthcare. Before joining CHRISTUS Health\, she was the Administrative Director for the Department of Psychology at St. Jude Children’s Research Hospital. She led clinical and research administration operations\, including leading an electronic health records committee to successfully plan and implement the conversion of over 3\,800 electronic mental health records\, resulting in workflow and efficiency by 35%. Before joining St. Jude\, she was the Director of Outreach at the University of Arkansas for Medical Sciences (UAMS). She led statewide programs to address cancer health disparities and provided a new direction based on Community-based Participatory Research (CBPR) principles\, patient navigation\, and advancing health policy. Chara currently serves as the National Board Secretary of the National Association of Health Services Executives (NAHSE). Chara holds a Bachelor of Science degree in Health Sciences from the University of Arkansas at Little Rock and a Master of Public Health from the University of Arkansas for Medical Sciences’ Fay W. Boozman College of Public Health. \n  \nAs chief operating officer of Ardent Health Services\, Terika Richardson\, MPH\, FACHE\, oversees the operations and strategic growth of 30 hospitals and more than 200 sites of care across six states. She leads the company’s efforts to build consumer-focused regional health networks and scale clinical and operational best practices across the Ardent system. \nRichardson previously served as president of Advocate Aurora Health’s Central Chicagoland Patient Service Area where she oversaw the operations of hospitals\, clinics and ambulatory operations. Under her leadership\, the organization built out key service lines and developed innovative programs to address community health needs. Prior to joining Advocate Aurora in 2016\, she was chief executive officer of Retreat Doctors’ Hospital in Richmond\, Virginia\, and served in various leadership roles for HCA and Northwell Health. \nRichardson earned both an undergraduate degree in biopsychology and cognitive science and a master’s degree in public health from the University of Michigan. A fellow of the American College of Healthcare Executives\, she serves on the board of directors for the American Hospital Association’s Innovation Committee and Institute for Diversity and Health Equity. She has been recognized as one of Modern Healthcare’s Top 25 Minority Executives\, among the Top 100 Women Leaders in Medicine of 2021 and Crain’s Chicago Business magazine’s 40 Under 40. \n  \nDenzil Ross\, MBA is an accomplished healthcare executive who has successfully led both for-profit and nonprofit healthcare organizations. With his focus on cultivating relationships\, building diverse teams\, and delivering high quality patient care\, Denzil is a proven and compelling leader in the healthcare systems and services industry. \nDenzil is Chief Executive Officer of Northwest Medical Center Houghton\, a new 150 bed hospital of the Northwest Health System in Tucson\, AZ\, which is part of Community Health System (CHS). Denzil was tapped to lead the opening of this hospital that will provide innovative care to patients on the east side of Tucson\, a historically underserved community. \nHealthcare Leadership Experience \n\nPrior to joining CHS\, Denzil served as the Chief Operating Officer of Lovelace Medical Center and the Lead Administrator of the Heart Hospital in Albuquerque\, NM. In this role\, he led the organization to be named to the Top 50 Cardiac Hospitals list in the US\, as determined by the US World News and World Report as well as back-to-back Top Teaching Hospital recognition by the LeapFrog Group\, amongst other accolades.\nPrior to that\, Denzil served as the Chief Operating Officer and Ethics and Compliance Officer of Metropolitan Methodist Hospital in San Antonio\, TX\, part of HCA Healthcare. Denzil led the organization to the top 10th percentile ranking for 5 consecutive quarters for patient satisfaction and the top 5% in the company.\nPreviously\, Denzil served as the Associate Chief Operating Officer and Ethics and Compliance Officer at Overland Park Regional Medical Center in Overland Park\, KS\, another HCA Healthcare hospital\, where he installed a Pediatric service line to the campus and achieved designation as a Level I\, ACS verified Trauma Center.\n\nDenzil received a Bachelor of Science\, cum laude\, in Computer Science and a Master of Business Administration with an emphasis in Healthcare Administration from Park University\, Kansas City\, MO. Denzil has served on the boards of Make A Wish of South/Central Texas and New Mexico\, American Heart Association NM\, APS Advisory Group\, and Western Governors University Advisory Board. \n  \nVesta Sandoval\, M.D.\, is Chief Medical Officer of Lovelace Medical Center. \nAs an integral part of the Lovelace family\, Dr. Sandoval has served as past Chief of Staff at Lovelace Medical Center\, Chair of the Ethics Committee\, and served as chair or member of Critical Care\, Stroke\, Peer Review and Credentials Committees. She also served as the Director of the intensive care unit (ICU) and Director of Respiratory services for Lovelace Westside Hospital\, Lovelace Women’s Hospital and Lovelace Medical Center. She is on the Lovelace Medical Center hospital board of directors and serves as President of the Board of the Greater Albuquerque Medical Association. Dr Sandoval has served on the Medical Advisory Board to the Governor during the covid crisis to aid in vaccinations\, treatment and patient transport as well as equipment and PPE distribution for the state of New Mexico. Dr. Sandoval has been a Fellow of American Chest Physicians since 2001. She was named a Top Doc by ABQ the Magazine in 2012. \nDr Sandoval was born and raised in New Mexico. Graduated from Los Lunas High School and attended collage on a basketball scholarship. \nDr. Sandoval received a bachelor of science degree from University of Texas at Arlington in Arlington\, TX and a master of science degree from University of Houston at Clear Lake in Houston\, TX. She earned her degree in medicine from Texas Tech University Health Science Center in Lubbock\, TX. Dr. Sandoval completed her internal medicine residency at the University of New Mexico School of Medicine\, as well as her fellowship in Pulmonary and Critical Care medicine. \n  \nRegister Here\n 
URL:https://achentx.org/event/multi-chapter-virtual-panel-equity-of-care/
LOCATION:Virtual
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20221004T120000
DTEND;TZID=America/Denver:20221004T133000
DTSTAMP:20260603T153911
CREATED:20220830T205413Z
LAST-MODIFIED:20220830T205413Z
UID:18584-1664884800-1664890200@achentx.org
SUMMARY:Health Law Update & Fallout from the Vanderbilt Nurse Conviction
DESCRIPTION:We are thrilled to be partnering with the Southeast Texas ACHE Chapter to offer you this virtual event. \nApproved for 1.5 ACHE Face-to-Face Credits \nDate: October 4 \nTime: 12-1:30pm \nPresenter:  Dawn Zell Wright\nSystem Vice President of Human Resources Operations\nCHRISTUS Health
URL:https://achentx.org/event/health-law-update-fallout-from-the-vanderbilt-nurse-conviction/
LOCATION:Virtual
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20220929T100000
DTEND;TZID=America/Denver:20220929T120000
DTSTAMP:20260603T153911
CREATED:20220830T205208Z
LAST-MODIFIED:20220830T205208Z
UID:18582-1664445600-1664452800@achentx.org
SUMMARY:2022 Patient Safety Summit
DESCRIPTION:Once again\, ACHENTX is thrilled to be partnering with the DFWHC Foundation to offer you their annual Summit on patient safety. Topics will include Workplace Violence\, Technology for Safety\, Behavioral Health\, Safety Stories & more.\n\n4 Part Virtual Series\nThursdays in September\n10am-12pm\n\nDates: September 8\, 15\, 22 & 29
URL:https://achentx.org/event/2022-patient-safety-summit-4/
LOCATION:Virtual
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20220927T180000
DTEND;TZID=America/Denver:20220927T190000
DTSTAMP:20260603T153911
CREATED:20220908T204012Z
LAST-MODIFIED:20220908T204012Z
UID:18607-1664301600-1664305200@achentx.org
SUMMARY:Introduction to ACHE Fellowship Webinar
DESCRIPTION:Demonstrate your commitment to your healthcare career by becoming an ACHE Fellow! \n\nThe ACHENTX Advancement Committee is hosting a complimentary event for Chapter members to learn more about the pathway to achieving an FACHE designation\, becoming a Fellow of the American College of Healthcare Executives. Join us to learn about the benefits of fellowship\, the advantages of fellowship as a prospective leadership candidate to future employers\, and the specific steps needed to achieve fellowship.\n  \n\nRegister Here\n 
URL:https://achentx.org/event/introduction-to-ache-fellowship-webinar/
LOCATION:Virtual
ORGANIZER;CN="ACHE of North Texas":MAILTO:info@achentx.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20220922T100000
DTEND;TZID=America/Denver:20220922T120000
DTSTAMP:20260603T153911
CREATED:20220830T205108Z
LAST-MODIFIED:20220830T205108Z
UID:18580-1663840800-1663848000@achentx.org
SUMMARY:2022 Patient Safety Summit
DESCRIPTION:Once again\, ACHENTX is thrilled to be partnering with the DFWHC Foundation to offer you their annual Summit on patient safety. Topics will include Workplace Violence\, Technology for Safety\, Behavioral Health\, Safety Stories & more. \n4 Part Virtual Series\nThursdays in September\n10am-12pm \nDates: September 8\, 15\, 22 & 29
URL:https://achentx.org/event/2022-patient-safety-summit-3/
LOCATION:Virtual
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20220915T100000
DTEND;TZID=America/Denver:20220915T120000
DTSTAMP:20260603T153911
CREATED:20220830T205008Z
LAST-MODIFIED:20220830T205008Z
UID:18578-1663236000-1663243200@achentx.org
SUMMARY:2022 Patient Safety Summit
DESCRIPTION:Once again\, ACHENTX is thrilled to be partnering with the DFWHC Foundation to offer you their annual Summit on patient safety. Topics will include Workplace Violence\, Technology for Safety\, Behavioral Health\, Safety Stories & more.\n\n4 Part Virtual Series\nThursdays in September\n10am-12pm\n\nDates: September 8\, 15\, 22 & 29
URL:https://achentx.org/event/2022-patient-safety-summit-2/
LOCATION:Virtual
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20220908T100000
DTEND;TZID=America/Denver:20220908T120000
DTSTAMP:20260603T153911
CREATED:20220830T204848Z
LAST-MODIFIED:20220830T204848Z
UID:18576-1662631200-1662638400@achentx.org
SUMMARY:2022 Patient Safety Summit
DESCRIPTION:Once again\, ACHENTX is thrilled to be partnering with the DFWHC Foundation to offer you their annual Summit on patient safety. Topics will include Workplace Violence\, Technology for Safety\, Behavioral Health\, Safety Stories & more.\n\n4 Part Virtual Series\nThursdays in September\n10am-12pm\n\nDates: September 8\, 15\, 22 & 29
URL:https://achentx.org/event/2022-patient-safety-summit/
LOCATION:Virtual
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20220712T180000
DTEND;TZID=America/Denver:20220714T221500
DTSTAMP:20260603T153911
CREATED:20220104T185158Z
LAST-MODIFIED:20220606T163907Z
UID:17492-1657648800-1657836900@achentx.org
SUMMARY:ACHENTX Lean Six Sigma Yellow Belt Course
DESCRIPTION:Due to the high volume of requests and for those who missed one of the earlier opportunities\, ACHE of North Texas’ Student Council is once again partnering up with Leaning Towards Change\, LLC to offer a Lean Six Sigma Yellow Belt Certification course. The Yellow and Green Belt courses are healthcare specific\, providing examples of real healthcare experiences. You will learn about lean six sigma and how to eliminate wastes\, errors\, and inefficiencies in healthcare environments\, such as clinics or hospitals. \nThis Yellow Belt course will occur over two days\, July 12 & 14\, 2022 – both days between 6pm-10:15pm. \n(Be sure to watch future announcements for a Green Belt Certification Course as well. Note: You will need your Yellow belt first to be able to register for the Green Belt session.) \nWhat’s included: \n• Lean Six Sigma Yellow Belt Course e-book \n• Lean Six Sigma Yellow Belt Certification Exam \n• Simulated Project \nCourse Instructor: Tanya Stinson \nVirtual Platform: Zoom \n  \nRegister Here\n  \n \nHi there! My name is Tanya Stinson and I would like to tell you a little about myself. I have a Master’s degree in Healthcare Quality and Safety\, a Master Black Belt in Lean Six Sigma\, and 14 years’ experience in leading\, coaching\, and mentoring professionals in completing Lean Six Sigma\, Quality\, Compliance\, Risk and Safety projects. I have a well-rounded and knowledgeable skill set\, as I have worked in various industries\, such as mining\, utilities\, manufacturing\, technology\, and healthcare. I am passionate about helping others by sharing with them what I have learned and creating positive changes within any organization. \nI have been working for Texas Health Resources since June 2017. Currently\, I am a Supervisor of Data Governance Support for THR and before my recent promotion\, I was a Performance Improvement Engineer/Coach. Since working with them\, I have received several awards and accolades. Here are just a few of the recognitions I have received: \n• 2020 ACHE of North Texas Mentor of the Year \n• Trailblazer Award – Texas Health Arlington Memorial\, 2018 for Blood Culture Contamination Reduction Project \n• Quality Award (2) – Texas Health Fort Worth\, 2019 for Neonatal Extubation Process Improvement Project and “Let’s Get Moving” Patient Ambulation Improvement Project \n• Discoverer Award – Texas Health Resources\, 2019 for ED Discharge Scheduling Improvement Project \n• Transformer Award – Texas Health Resources\, 2020 for Interventional Radiology Throughput Improvement Project \nOutside of work\, I am a wife and mother of 4 handsome young men\, and I love fishing\, camping\, and racing just to name a few! \nThank you so much for reading\, and I hope that you are as excited about the upcoming classes as I am! I look forward to meeting every one of you and growing the passion for PI! \nMany blessings\, \nTanya Stinson \n  \nRegister Here\n 
URL:https://achentx.org/event/achentx-lean-six-sigma-yellow-belt-course-2/
LOCATION:Virtual
ORGANIZER;CN="ACHE of North Texas":MAILTO:info@achentx.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20220409T090000
DTEND;TZID=America/Denver:20220409T180000
DTSTAMP:20260603T153911
CREATED:20220104T184702Z
LAST-MODIFIED:20220310T192013Z
UID:17487-1649494800-1649527200@achentx.org
SUMMARY:ACHENTX Lean Six Sigma Yellow Belt Course
DESCRIPTION:Due to the high volume of requests and for those who missed one of the earlier opportunities\, ACHE of North Texas’ Student Council is once again partnering up with Leaning Towards Change\, LLC to offer a Lean Six Sigma Yellow Belt Certification course. The Yellow and Green Belt courses are healthcare specific\, providing examples of real healthcare experiences. You will learn about lean six sigma and how to eliminate wastes\, errors\, and inefficiencies in healthcare environments\, such as clinics or hospitals. \nThis will be a one-day Yellow Belt course\, April 9\, 2022\, 9am-6pm (including breaks). \n(Be sure to watch future announcements for a Green Belt Certification Course as well. Note: You will need your Yellow belt first to be able to register for the Green Belt session.) \nWhat’s included: \n• Lean Six Sigma Yellow Belt Course e-book \n• Lean Six Sigma Yellow Belt Certification Exam \n• Simulated Project \nCourse Instructor: Tanya Stinson \nVirtual Platform: Zoom \nRegister Here\n  \nHi there! My name is Tanya Stinson and I would like to tell you a little about myself. I have a Master’s degree in Healthcare Quality and Safety\, a Master Black Belt in Lean Six Sigma\, and 14 years’ experience in leading\, coaching\, and mentoring professionals in completing Lean Six Sigma\, Quality\, Compliance\, Risk and Safety projects. I have a well-rounded and knowledgeable skill set\, as I have worked in various industries\, such as mining\, utilities\, manufacturing\, technology\, and healthcare. I am passionate about helping others by sharing with them what I have learned and creating positive changes within any organization. \nI have been working for Texas Health Resources since June 2017. Currently\, I am a Supervisor of Data Governance Support for THR and before my recent promotion\, I was a Performance Improvement Engineer/Coach. Since working with them\, I have received several awards and accolades. Here are just a few of the recognitions I have received: \n• 2020 ACHE of North Texas Mentor of the Year \n• Trailblazer Award – Texas Health Arlington Memorial\, 2018 for Blood Culture Contamination Reduction Project \n• Quality Award (2) – Texas Health Fort Worth\, 2019 for Neonatal Extubation Process Improvement Project and “Let’s Get Moving” Patient Ambulation Improvement Project \n• Discoverer Award – Texas Health Resources\, 2019 for ED Discharge Scheduling Improvement Project \n• Transformer Award – Texas Health Resources\, 2020 for Interventional Radiology Throughput Improvement Project \nOutside of work\, I am a wife and mother of 4 handsome young men\, and I love fishing\, camping\, and racing just to name a few! \nThank you so much for reading\, and I hope that you are as excited about the upcoming classes as I am! I look forward to meeting every one of you and growing the passion for PI! \nMany blessings\, \nTanya Stinson \n  \nRegister Here\n 
URL:https://achentx.org/event/achentx-lean-six-sigma-yellow-belt-course/
LOCATION:Virtual
ORGANIZER;CN="ACHE of North Texas":MAILTO:info@achentx.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20220312T100000
DTEND;TZID=America/Denver:20220312T120000
DTSTAMP:20260603T153911
CREATED:20220225T174249Z
LAST-MODIFIED:20220310T192113Z
UID:17616-1647079200-1647086400@achentx.org
SUMMARY:ACHENTX New Horizons Event
DESCRIPTION:Join us for our popular New Horizons event – being organized by our ACHENTX Student Council\n\n\n\n\n\n\n\n\nThe ACHENTX New Horizons event is a special two-for-one opportunity. By registering for this event\, you will have the opportunity to 1) attend the virtual New Horizons event on March 12 and then after that\, 2) meet one-on-one with a local Healthcare Human Resources Representative. \nEvent Agenda: \n\nIntroductions : 10 mins\nPresentations: 90 mins\nBuilding resume /Linkedin/ Social media development – Andrea Askins (30 min)\nCareer building/ Linkedin/ Social media development – Angela Vincent Michael (30 min)\nNetworking/ Linkedin/ Social media development – Lorie Thibodeaux (30 min)\nQ&A Session : 20 mins\n\nAfter registering for this event\, please use the below google form link to submit your resume. Your resume will be used by a local Human Resources Representative who will be conducting a one-on-one Zoom call with you\, to be scheduled after this event. Note: This separate discussion with the HR Rep will not be a job interview\, but instead will be an opportunity for you to receive feedback on your resume and practice your interviewing skills – all with someone who reviews resumes and interviews candidates in the local healthcare community on a day-to-day basis. \nSubmit Resume Here: https://drive.google.com/drive/folders/192IdqkL7RKbpJ77R12zwYnB7G8QWk4Fj6oZFDlT9_h0YmYeyHU-ubZL4yA_Kib1j9vpjZaiY?usp=sharing \nMore details will be provided during the event about the above referenced post-event HR discussions\, how those will be scheduled\, what they will entail\, etc. \nNew Horizons Event Presenters’ Bios: \n\n\n\n\n\n\n\n\n\n\n\n\n  \nAndrea Askins is a Lead Talent Acquisition Partner with over 20 years of experience in Talent Management.  Andrea works alongside all levels of leadership to place qualified candidates.    Ms. Askins believes that personal branding can set you apart from other candidates and enjoys teaching individuals how to fine-tune their job search.  She has served as a career and resume coach as a consultant and for non-profit organizations. \nAndrea has her a Bachelor’s degree with a concentration in Communication Studies and Business from Lamar University in Beaumont\, TX.  She will graduate in May from Texas A&M University in College Station with a Master’s degree in Human Resources Development.  Andrea plans on attending Baylor University in the Fall of 2022 to focus on her doctorate in organizational leadership.  Ms. Askins serves as the chair for the UTSW Hispanic–Latino Business Resource Group.    In her spare time\, Andrea enjoys working in her yard with her husband of seventeen years and fostering mini schnauzers and old English sheepdogs. \n  \nAngela Vincent Michael is a healthcare leader\, coach and collaborator who is passionate about improving patient experience and key outcomes by engaging clinical and operational leaders on innovative process improvements. Her passion for healthcare improvement is cemented firmly in her experience as the advocate and care navigator for her mom (oncology) and daughter (prematurity). As a young millennial female healthcare leader\, whose ethnicity and origin have ties to India\, Nigeria\, Canada\, and America\, Angela also believes in quietly and peacefully influencing an inclusive and equitable culture for all. \nFor over a decade\, Angela has engaged healthcare cross-functional teams with a strong focus on clinical quality improvement\, performance excellence\, project management and clinical analytics. In her current role as System Director\, Performance Improvement at Methodist Health System\, she collaborates with leaders at all levels of the organization to innovate and advance clinical and operational performance. Angela holds a Master’s degree in Health Finance and Management from Johns Hopkins University Bloomberg School of Public Health\, and is an active member with the American College of Healthcare Executives (ACHE) North Texas chapter. \nAngela’s world revolves around her family\, her husband\, their 10 year old daughter\, 7 year old son and two dogs\, Spot and Snow! Her all-time favorite quote is by Dr. Nelson Mandela\, “I never fail. I am either winning or learning”. \n  \nLorie Thibodeaux\, MHA\, ITILv3\, HACP\, CPHQ is a Quality Improvement Leader who has demonstrated extensive experience in healthcare quality\, research\, process improvement\, and program development. She joined Parkland during the Corporate Integrity Agreement (CIA) and led enterprise-wide projects\, executive project meetings with board of managers\, leadership\, department heads\, providers\, and other clinicians to discuss strategic goals. Additionally\, she worked on process improvements and successfully closed the CIA. Building a safety culture and teamwork centered community in a high-risk environment is no easy task. During this time\, Lorie was instrumental on critical projects to the success and sustainability required through the journey towards building trust by eliminating fear\, examining close calls and errors\, and unsafe conditions. As a Senior Manager\, Performance Improvement\, Lorie demonstrates strong motivation and leadership to help drive our organization into being a safer place. She also has developed an Employee Resource Group for Women at Parkland Health & Hospital System. \nLorie holds an MHA from University of Missouri-Columbia\, a Bachelor of Science from Spring Hill College\, and holds certifications in Information Technology Infrastructure Library (ITILv3)\, Health Accreditation Certification Program (HACP) and Certified in Professional Health Quality (CPHQ). She is also an alum of the Institute for Diversity Summer Enrichment Program (SEP). \nLorie has a strong passion for not only improving patient safety and quality of care\, but also strongly supports initiatives around health equity. In Lorie’s free time\, she enjoys making an impact in the Dallas-Fort Worth community. She is the Immediate Past- President (founding DFW Chapter President) for the National Association of Latino Healthcare Executives (NALHE DFW). Lorie also sits on the Executive Board for the National Association of Latino Healthcare Executives.  She serves on the ACHE Diversity Committee and is the Founding Member of the Women Healthcare Executive Network (WHEN ACHENTX). She also is actively involved of the National Association of Health Services Executives (NAHSE). She also serves on the Board of the Jewish Family Service.  In addition\, Lorie actively works with several charity organizations and enjoys mentoring others in her free time. Lorie is a native of New Orleans and is the first generation born in the United States on her mother’s side. Her mother emigrated from Panama City\, Panamá. \n\n\n\nRegister Here
URL:https://achentx.org/event/achentx-new-horizons-event/
LOCATION:Virtual
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20220224T173000
DTEND;TZID=America/Denver:20220224T190000
DTSTAMP:20260603T153911
CREATED:20220118T170503Z
LAST-MODIFIED:20220224T183216Z
UID:17536-1645723800-1645729200@achentx.org
SUMMARY:The Value of Developing and Implementing Alternative Care Models
DESCRIPTION:This virtual panel has been approved for 1.5 ACHE Face-to-Face Credits\n\n\n\n\n\nDeveloping new delivery models that embrace alternative payment models goes beyond simply supplying patients with information at time of checkout or discharge. It includes a commitment to patient-centered care\, providing clear and useful information to patients\, helping patients establish goals and plans to live a healthier life\, creating a team of clinicians and administrative staff with clearly understood roles and responsibilities\, and using office systems to support followup and tracking of patients. Managing programs aimed at chronic illness and changing behavior are challenging and take time for everyone involved—providers\, patients\, and caregivers. Yet\, it is often patients themselves who are called on to manage the broad range of factors that contribute to their health. Common sense suggests—and health care experts agree—that people with chronic care needs should receive support to help them manage their health as effectively as possible. Helping patients to make good choices and maintain healthy behaviors requires a collaborative relationship between health system leaders\, community-based programs\, clinical teams and patients. Learning how to incorporate these new models into a health system or practice can support patients in building the skills and confidence they need to lead healthier lives.\n\n\n  \nMelissa Campenni\nDivisional Vice President of Network Innovation and Strategy\nBlue Cross Blue Shield of Texas \nRichard Doane\nDirector\nPremier \nRoger N. Fowler\, MD\nVice-President\, Chief Medical Director of Quality\, Performance and Innovation\nCHRISTUS Health \nWilliam Scott Hurst\, MBA\, FACHE (Moderator)\nPresident & CEO\nPatient Physician Network \nRegister Here\nSpeakers’ Bios: \n  \nMelissa Campenni is the Divisional Vice President of Network Innovation and Strategy at Blue Cross Blue Shield of Texas. She has been actively engaged in health care for over twenty years. She has proven experience in Network Innovation\, Managed Care Contracting\, Value Based Contracting\, Provider Relations and Client/Account Management. Melissa has led successful Enterprise-wide teams through complex implementations of network builds\, creations of Value Based Care programs and large client implementations. Melissa’s strategic business sense\, as well as her sincerity and compassion\, has resulted in the creation of strong meaningful relationships throughout the national health care community. Melissa is originally from Pt. Pleasant\, NJ where she began her career at Horizon Blue Cross Blue Shield of NJ. Melissa also served as the Sr. Director of Employer Solutions\, National Network Strategy and Innovation for UnitedHealthcare. Melissa received her B.S. in Business Management from Dowling College/Long Island University\, NY and her Master in Health Administration degree at the University of Texas at Tyler. She currently resides in Frisco\, TX with her husband and their two Cavalier King Charles Spaniels. \n  \n  \nRichard Doane is a Director at Premier working as a part of the Strategic Collaboratives team. In this role\, Richard has developed subject matter expertise related to all aspects of Medicare ACOs and other network-level total cost of care models (Next Generations ACO\, Direct Contracting) including advocacy\, development\, operations\, regulatory compliance\, and performance improvement. He has led numerous strategy sessions\, executive / board presentations\, and detailed capabilities assessment to best position member ACOs for success in value-based care and payment. \nPrior to joining the population health team Richard spent three years within the cost management division of Premier’s Performance Partners. There he managed many projects\, from small labor benchmarking engagements to large operational transformation projects. He also served as a labor subject matter specialist for several projects. During this time\, he also developed best practice methodologies and tools for completing labor centric projects. \nRichard received a Bachelor of Science in Industrial Engineering from Clemson University with a minor in Business Administration. He also received a Master of Health Administration from the Medical University of South Carolina. Richard is a certified black belt in Lean/Six Sigma. He also received an individual Premier Values Award in 2014 and a Premier Team Values Award in 2014\, 2016\, 2017\, 2019\, and 2021. \n  \n  \nRoger N. Fowler\, MD\, is the Vice-President\, Chief Medical Director of Quality\, Performance and Innovation at CHRISTUS Health. \nRoger began solo Family Medicine Practice in Kilgore\, Texas\, from October 1981 until November 1996. He provided full spectrum Family Medicine care\, including ambulatory\, inpatient\, emergency department\, obstetrics including deliveries and c-sections\, minor surgery\, nursing homes\, and home visits. In 1996\, he joined the newly formed Trinity Clinic\, an employed physician group that had incorporated 1 year earlier and was part of the integrated Trinity Mother Frances Health System. \nIn November 2005\, he moved his practice to Lindale\, Texas\, to open a new concept “health park” for TMF and the Trinity Clinic\, practicing only ambulatory care in Family Medicine as well as Urgent Care. He ceased with direct patient care January 31\, 2017\, as he assumed a full-time administrative role with CHRISTUS Health. \nWhile with the Trinity Clinic\, he served many governance and clinical leadership roles including Trinity Clinic Board member for 9 years\, serving the last 5 years as Chairman. He served on various committees including Finance\, Customer Service and Quality. He provided medical leadership for the PCMH recognition for all of primary care in 2011. The Clinic achieved Level III PCMH recognition for all 120 primary care providers. \nHe served as Chief of Primary Care for 2 years from 2012-2014\, until assuming full responsibility for Population Health for the Trinity Clinic. \nHe envisioned\, launched and provided leadership for the department of Population Health for the Trinity Clinic in January 2015 until joining CHRISTUS Health in February 2017 as Chief Medical Director of Population Health and Health Plans\, CMO for the CHRISTUS Health Quality Care Alliance (ACO) and CHRISTUS Quality Network (CIN). \nBeginning in November of 2019\, Roger also became involved with the CHRISTUS Health Plan (CHP) and assumed leadership for the Pharmacy and Quality Improvement departments for the CHP. Subsequently\, his role expanded in May of 2021 when the Medical Management Department also came under his leadership. \nRoger is married to Patty Fowler for 34 years. Patty is now a “crafter” after a career as a Physical Therapist Assistant. We have a blended family of 3 boys and 1 girl with 3 grandchildren. We love spending time with family. For recreation\, Roger spends time in pursuit of fitness\, especially running for the past 43 years\, and golf. \nWe have been Blessed and acknowledge our Christian beliefs. We worship in the Episcopal Church at Church of the Apostles in Coppell\, Texas. \n  \nWilliam Scott Hurst\, MBA\, FACHE is currently the President & CEO of Patient Physician Network (PPN)\, one of the largest IPA’s in North Texas with over 600 physician members. In this role\, he works with teams of dedicated physicians\, staff and caregivers to advance independent medicine by driving clinical integration\, value-based care initiatives\, patient experience improvement and cost reductions in the provision of care. To date\, these efforts have returned over $4 million in savings to its members in just seven years. \nScott is an accomplished leader with over 20+ years of experience in Physician Alignment\, Contracting\, Quality & Performance Improvement\, Hospital & Clinical Operations\, Provider Recruitment\, Patient Experience and Value-Based Care Operations for several well-known systems in the DFW metroplex. \nPrevious to being recruited to PPN\, Scott served as an Executive Director overseeing operations in Texas and Louisiana for naviHealth\, an industry leader in value-based care operations for health systems and health plans servicing Medicare patients. \nOver his career\, Scott has been blessed to serve as a Project Leader at Methodist Health System; the Senior Director of Physician Networks at Children’s Health in Dallas; a Director of Physician Alignment at CHRISTUS Spohn Health System in Corpus Christi\, TX and as a consultant for over 10 years to hospitals in the Midwest\, Pacific Northwest and Alaska. In addition\, Scott had the honor of serving as the President of the North Texas chapter of ACHE in 2020 \nScott completed his Bachelor’s and Master’s Degree in Business Administration from Drury University (1995 / 1997) in Springfield\, MO while working in the Athletic Department in Sports Information & Event Management. \nWhen he is not at work\, Scott can be found hanging out with his fiance’ Erica who is a nurse at Texas Oncology\, getting updates from his 18 year-old daughter who is in her freshman year at the Savannah College of Art & Design\, listening to live music around the Metroplex or refereeing high school basketball for the North Texas Basketball Officials Association. \n\n\n\n\n  \nRegister Here
URL:https://achentx.org/event/the-value-of-developing-and-implementing-alternative-care-models-2/
LOCATION:Virtual
ORGANIZER;CN="ACHE of North Texas":MAILTO:info@achentx.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20220224T153000
DTEND;TZID=America/Denver:20220224T170000
DTSTAMP:20260603T153911
CREATED:20220118T165253Z
LAST-MODIFIED:20220224T183246Z
UID:17530-1645716600-1645722000@achentx.org
SUMMARY:Interdependence of Public\, Private and Federal Healthcare Delivery
DESCRIPTION:This virtual panel has been approved for 1.5 ACHE Face-to-Face Credits\n\n\n\n\n\n\n\n\nThe traditional boundaries between Public\, Private and Federal Healthcare delivery have become more permeable as healthcare regulations and requirements have changed. The beneficiary population can no longer be considered as belonging to its system alone. \nPatients seeks services outside healthcare systems for many reasons\, including access\, capacity\, and cost. Traditionally\, migration between healthcare systems would be discouraged through financial measures or by threat of disenrollment. Today healthcare systems rely on each other to provide services that they cannot provide for financial\, geographical or accessibility reasons. The Veterans Administration and Department of Defense both rely on partnerships with public and private healthcare systems to provide care to Veterans\, Service Members\, and their dependents beyond the capability of the Federal system. Likewise\, public and private healthcare systems enter into affiliation agreements with Federal sector healthcare systems for academic and research-based support. \nThrough this discussion\, participants will gain an understanding of the complexities related to documentation of episodes of care\, reimbursement for completed care\, and information technology challenges; the interoperability and cooperation of Public\, Private and Federal Healthcare Systems during natural or manmade disasters; and the future of Public\, Private and Federal Healthcare Delivery as it relates to the continued homogenization of their respective patient populations. \nAaron Bujnowski\, FACHE\nDirector\, Integrated Delivery Network Leader\nThe Chartis Group \nJason Fisher\nExecutive Assistant to the Director\nSouth Texas Veterans Health Care System \nEric D. Jacobsen\nAssociate Director and Chief Operating Officer\nVA North Texas \nGeorge T. Roberts\, Jr.\, FACHE (Moderator)\nChief Executive Officer\nNortheast Texas Public Health District \n\n\n\n\nRegister Here\nSpeakers’ Bios: \n  \n  \nAaron Bujnowski is a Director with The Chartis Group and co-leader of the Private Equity (PE) practice area. Mr. Bujnowski’s healthcare career spans over 15 years. He focuses on developing innovative enterprise strategies that enable integrated delivery networks and their leaders to create lasting competitive advantage. He also helps PE firms to effectively make buy- or sell-side decisions and deliver increased value through their portfolio companies. \nPrior to joining The Chartis Group\, Mr. Bujnowski was the system Chief Strategy Officer at Texas Health Resources\, where he spent nearly nine years. He was responsible for developing and implementing strategies across the entire enterprise\, including acute\, post-acute\, ambulatory\, physician\, consumer\, and value-based approaches. His experience also includes more than four years with the Boston Consulting Group (BCG)\, where he served as a core member of BCG’s strategy and healthcare practices. He was also a founding member of BCG’s PE practice\, spending time on Wallstreet working on deals with many of the country’s largest PE firms. Mr. Bujnowski previously held various leadership positions in new venture development and innovation at The Dow Chemical Company for more than nine years. \nWhile at Chartis\, Mr. Bujnowski has worked with large IDNs on major strategic efforts\, including enterprise strategy development and implementation\, service line strategy and structure\, consumer strategy\, and strategic and community partnership development. He has also helped accelerate the growth of the PE practice\, working on buy-side due diligence efforts and sell-side efforts in the health provider space. Leveraging his previous in-house strategy experience\, he has also worked on value-enabling efforts for PE portfolio companies\, which have resulted in identifying significant sources of organic and inorganic growth and operational efficiencies for his clients. \nMr. Bujnowski holds a Master of Business Administration from The University of Texas at Austin\, where he graduated with the highest honors. He also holds a Bachelor’s and a Master’s degree in Chemical Engineering with a biomedical emphasis from Brigham Young University in Provo\, Utah\, where he graduated with honors. In 2015\, Mr. Bujnowski became a Fellow of the American College of Healthcare Executives (FACHE). \n  \nJason H. Fisher is the Executive Assistant to the Director at the South Texas Veterans Health Care System (STVHCS).  In this role\, Mr. Fisher reports to the Medical Center Director and has responsibility for Strategic Planning\, VA-DoD Sharing Agreements\, Joint Incentive Fund proposals\, and numerous special projects. \nMr. Fisher received a Bachelor of Administration in Business Management from Texas A&M University in 1991\, and a Master of Healthcare Administration and a Master of Business Administration from the University of Houston – Clear Lake in 1994.  He entered the VA as an administrative resident through the Graduate Healthcare Administration Training Program (GHATP) in Brooklyn\, NY\, and later served as the Executive Secretary of the GHATP Board for almost 10 years. \nMr. Fisher joined the STVHCS in 1995 as the Administrative Officer at the VA Outpatient Clinic in Corpus Christi. Following this assignment\, Mr. Fisher served as Executive Assistant to the Director at the STVHCS from 1997 through 2006.  In 2006 Mr. Fisher was appointed the Strategic Programs Manager of the STVHCS which has since evolved into his current role. \nMr. Fisher received an Honorable Discharge as a Captain from the U.S. Army Reserves in 2010\, having served with the 228th Combat Support Hospital\, the 5th Brigade/95th Division\, and the 4th Brigade/100th Division. \n  \n\n\n\n\n\n\n\n\nEric D. Jacobsen is the Associate Director and Chief Operating Officer at VA North Texas where he manages numerous administrative departments and sections. \nMr. Jacobsen began his career at VA in 1999 as a supervisory health system specialist and worked in a variety of leadership roles. \nMr. Jacobsen received a bachelor’s degree from the University of Texas at Austin in 1996 and completed a Master of Science in Health Care Administration at Trinity University in San Antonio\, Texas in 1999. \nHe is a graduate of VA’s Executive Career Field Training Program and is Board Certified in Healthcare Management and a Fellow in ACHE with experience in healthcare operations\, public health initiatives/crisis management\, quality and performance metrics\, provider networks\, financial management\, strategic and tactical planning\, and improving patient satisfaction. \n  \nGeorge T. Roberts\, Jr.\, has served as the Chief Executive Officer of the Northeast Texas Public Health District since November 2006. The Northeast Texas Public Health District (NET Health) is a local Health Department established by the City of Tyler and Smith County. Services provided by NET Health include Community Outreach\, Disease Surveillance\, Environmental Health\, Immunization\, Tuberculosis Control\, Public Health Emergency Preparedness\, Regional Laboratory\, Vital Statistics\, and the WIC (Women\, Infants\, and Children) Program. NET Health has started and participated in many community collaboratives including Fit City Tyler whose Mission is to make Tyler a Fit City “One Step\, One Bite and One Health-Conscious Decision at a Time”. NET Health primarily serves Tyler and Smith County but also provides some services in 21 counties in East Texas. The WIC Program serves a 20-county area and Public Health Emergency Preparedness serves a 7-county region. Most recently\, Mr. Roberts and his Team have been leading the Community response to the COVID 19 Pandemic and the COVID 19 Vaccination effort. \nMr. Roberts has over 40 years of health care experience\, the majority of which was spent in hospital administration\, having previously served at Baylor University Medical Center in Dallas\, Mother Frances Hospital in Tyler\, and Henderson Memorial Hospital in Henderson\, Texas. He received his Bachelor of Business Administration from Southern Methodist University in Dallas\, TX and his Master of Health Administration from Washington University School of Medicine in St. Louis\, MO. He is Past President of the National Association of County and City Health Officials (NACCHO) Board of Directors\, and he also has served as President of the Texas Association of City and County Health Officials (TACCHO). He is the President of the Texas Health Institute Board of Directors\, and he currently serves on the Board of the Tyler Area Chamber of Commerce\, Carter BloodCare\, and the Piney Woods Regional Advisory Council (RAC) Area G. Mr. Roberts is a Fellow of the American College of Healthcare Executives\, and is active in a number of church\, community\, and statewide efforts. Mr. Roberts has been married to his wife Leslie for 34 years\, and they have adult children – Claire and Travis. \n\n\n\n\n  \n  \nRegister Here
URL:https://achentx.org/event/interdependence-of-public-private-and-federal-healthcare-delivery/
LOCATION:Virtual
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20220201T173000
DTEND;TZID=America/Denver:20220201T190000
DTSTAMP:20260603T153911
CREATED:20220111T164126Z
LAST-MODIFIED:20220224T182927Z
UID:17501-1643736600-1643742000@achentx.org
SUMMARY:The Great Resignation: Shortages & Best Practices
DESCRIPTION:With millions quitting their jobs and the healthcare industry being especially hard hit by this issue and all it’s ramifications\, we have gathered together for you the following experts who are confronting these issues head on and finding ways to successfully navigate through these challenges. \n\nStacy Dorsey\nVice President & Chief Workforce Officer\nParkland Hospital \nIrina Plumlee\nShareholder\nMunsch Hardt \nCourtney Rottman\, J.D.\, M.P.S.A.\nChief of Staff\nUT Southwestern Medical Center \nJacob Simon\nChief Operating Officer\nThe Medicus Firm \nJohn P. Carter (Moderator)\nDirector of Advisory Services\nPatient Physician Network \nRegister Here\n  \nSpeakers’ Bios \nJohn P. Carter has over a decade of healthcare recruiting\, consulting\, operations\, and leadership experience. Having partnered with organizations across the nation\, he has a broad background working with Health Systems\, Accountable Care organizations (ACO)\, Hospitals\, Physician Practices\, Federally Qualified Health Centers (FQHC)\, Behavioral Health Groups\, Managed Care Organizations\, Indian Health Services (IHS)\, the Veterans Affairs (VA)\, Academic Medical Centers\, Hospital Associations\, and Independent Physician Associations (IPA). \nIn his current role\, John serves as the Director of Advisory Services for the Patient Physician Network (PPN)\, an Independent Physician Association serving 600+ physicians and 200+ practices across the North Texas Market. In this role\, John provides leadership and oversight to the Advisory Services Team supporting PPN’s new member recruitment\, clinical integration\, practice support operations\, contract negotiations and management\, and Value Based Care programs as well as credentialing\, data compliance\, claims resolution\, payor relations\, joint operating committees\, education\, and training. In addition\, he currently serves as Vice Chair of the Membership & Networking Committee for the North Texas Chapter of the American College of Healthcare Executives. \nMr. Carter is originally from Arkansas and a graduate of the University of Arkansas. He is also a former Army Field Artillery Officer with fourteen years of military service. His leadership experience\, work ethic\, and passion for service are what drive him as healthcare executive. He believes “life is a people business” and truly enjoys his work. \n\n  \nStacy Dorsey currently serves as Senior Vice President of Workforce Strategy\, and Chief Workforce Office for Parkland Health.  Ms. Dorsey has over 20 years of Talent Acquisition and Human Resources experience with 15 years of professional expertise as a collaborative and approachable HR executive in developing\, leading and aligning teams. \n  \nIn her current role\, she has been providing strategic planning and executive leadership for Parkland’s Talent Acquisition\, Supplemental Staffing\, Compensation\, Workforce Planning\, and Occupational Health Services.  Prior to joining Parkland\, Stacy served as Executive Vice President (EVP) of Human Resources for Vista College in Richardson\, a division of Education Futures Group. In this role\, Stacy was a strategic partner to the CEO and executive team members\, designing and executing effective organizational and human capital strategies to drive business results. \n  \nBefore her time with Vista College\, Ms. Dorsey served in multiple leadership roles with Conifer Health\, a subsidiary of Tenet Healthcare Corporation. As Vice President of HR Shared Services\, Stacy was responsible for the strategic direction and senior leadership of the HR shared services\, talent acquisition and payroll teams during a time of substantial company growth\, delivering improved quality and efficiency in compliance with federal\, state and client requirements across 45 states. Prior to that\, Ms. Dorsey also served as Conifer’s Senior Director of Talent Acquisition and Tenet Healthcare Recruitment Manager. \n  \nAdditionally\, Stacy has recruitment\, training and system analyst experience with Texas Health Resources\, Ardent Health Services\, Inc.\, Cook Children’s Healthcare System and Modis Professional Services. \nMs. Dorsey has a Bachelor of Arts in Communications Studies from Iowa State University. \n  \nIrina Plumlee’s immigration practice focuses on business and family immigration. \nShe represents her clients in a variety of immigration matters\, including the following: international executive and managerial personnel transfers; E proceedings for international entrepreneurs; H-1B\, TN and L-1 petition proceedings for foreign executives and managers\, IT specialists\, doctors and professional workers in major industries; and employment and family-based permanent immigration proceedings. She also has experience representing clients in matters concerning employers’ I-9 compliance and fairness in employment practices. \nIrina previously served as a member of Munsch Hardt’s Management Committee. \n  \n\nAs Chief of Staff\, Courtney Rottman\, J.D.\, M.P.S.A.\, is a key member of the President’s executive team\, working closely with the President\, the executives who report to the President\, and the President’s Office staff to monitor\, facilitate\, and support the execution of the President’s goals and priorities for UT Southwestern Medical Center. She serves as a key adviser to the President; as a consultant to senior leaders\, faculty\, and staff on a wide range of issues; and as the President’s personal representative on various Medical Center task forces and groups. Ms. Rottman also is responsible for the Policy Office\, which reviews and updates UT Southwestern campus-wide policies and makes them accessible through a centralized electronic Policy Library. \nMs. Rottman joined UT Southwestern in September 2020 from ALSAC/St. Jude Children’s Research Hospital\, where she was Senior Director\, Enterprise Operations and the Chief of Staff for the Chief Operations Officer. She served as an Enterprise Operations team adviser\, representative\, and liaison on behalf of the COO in multiyear strategic plan development and large-scale business operations improvement and transformation efforts. Ms. Rottman worked across the organization to build relationships\, lead enterprise projects\, generate and steward operations innovation efforts\, help define and execute enterprise goals\, and lead risk mitigation and revenue efforts. Previously\, she served as the Chief of Staff to the Chief Development Officer of ALSAC. \nPrior to joining ALSAC in 2015\, Ms. Rottman served in leadership roles at global social innovators such as Susan G. Komen for the Cure\, Travelocity.com\, and Baylor Scott & White Health. Through these opportunities\, she gained extensive experience building and transforming private and public sector organizations in areas such as fundraising operations\, global strategic sourcing\, business development\, program and performance analysis\, integrated marketing\, and contract and grant management. A skilled negotiator\, Ms. Rottman has led a variety of complex agreements\, including the strategic sourcing division of the largest online travel agency in North America during a corporate merger. \nMs. Rottman is a dedicated professional committed to working for organizations that enrich the lives of others. She holds a Juris Doctorate from Texas Wesleyan University School of Law\, a Master of Public Service and Administration from The Bush School of Government and Public Service\, and bachelor degrees in International Studies and History from Texas A&M University. She is pursuing her doctorate in business administration at the International School of Management in Paris\, France. Her research focus areas include global strategic planning\, the workforce of the future\, innovation management\, and the role of artificial intelligence in the nonprofit sector to increase operating and fundraising capacity and efficiencies. \n  \nJacob Simon serves as Chief Operating Officer for The Medicus Firm\, one of the nation’s largest healthcare recruitment firms. Prior to this role\, Jacob served The Medicus Firm in a variety of other roles for the past 8 years\, most recently as Executive Vice President of Business Development. Mr. Simon’s passion is uniting individuals and teams towards a common goal. His experience allows him to work closely with management and internal recruiting staffs to evaluate and provide consultative insight beneficial for strategic planning and recruitment strategies. Mr. Simon brings an extensive background in the recruiting industry to The Medicus Firm. Prior to beginning his career in the physician recruiting industry\, Jacob served for 4 years as the National Recruiting Coordinator for Northwestern State University football program and their recruitment of student-athletes. \nJacob is originally from Kansas and is a graduate of McPherson College where he earned a Bachelor’s degree in Biochemistry. He later received his Master’s in Management and Administration at Northwestern State University. He currently resides in San Antonio\, TX with his wife Mari and their kids\, Emmitt\, Emilia and Noelle. In his free time\, Jacob enjoys spending time with family and friends\, attending sporting events\, and competing in athletic events of various kinds. \n\n\nRegister Here\n 
URL:https://achentx.org/event/the-great-resignation-shortages-best-practices/
LOCATION:Virtual
ORGANIZER;CN="ACHE of North Texas":MAILTO:info@achentx.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20220118T180000
DTEND;TZID=America/Denver:20220118T190000
DTSTAMP:20260603T153911
CREATED:20211123T172631Z
LAST-MODIFIED:20220224T183333Z
UID:17343-1642528800-1642532400@achentx.org
SUMMARY:Introduction to Advancement Virtual Happy Hour
DESCRIPTION:  \n\nDo you want to demonstrate your commitment to your healthcare career?\n\n\n\n\n\nThe ACHENTX Advancement Committee is hosting a complimentary event for Chapter members to learn more about the pathway to achieving FACHE designation\, becoming a Fellow of the American College of Healthcare Executives. Join us for testimonials on the benefits of fellowship from a current fellow\, the advantage of fellowship as a prospective leadership candidate to future employers\, and the specific steps to achieve fellowship.\n\nRegister Here
URL:https://achentx.org/event/introduction-to-advancement-virtual-happy-hour/
LOCATION:Virtual
ORGANIZER;CN="ACHE of North Texas":MAILTO:info@achentx.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20211202T110000
DTEND;TZID=America/Denver:20211202T123000
DTSTAMP:20260603T153911
CREATED:20211109T004455Z
LAST-MODIFIED:20220224T183540Z
UID:17297-1638442800-1638448200@achentx.org
SUMMARY:Ethical Challenges in Healthcare Leadership
DESCRIPTION:This panel has been approved for 1.5 ACHE Face-to-Face credits.\n\n\n\n\n\n\nEthical challenges arise in all aspects of healthcare and service\, from the bedside to the boardroom. Hospital leaders and boards set the ethical compass of the organization by making decisions about priorities\, policies and resource allocation as they determine the best ways to meet the needs of their communities\, while respecting their staff and the populations they serve. Understanding the expanding paradigm of planning\, creating\, and maintaining an ethical healthcare organization is crucial to help identify strategies for implementing ethics initiatives within your own organization and how an organization has addressed ethical challenges. Healthcare leaders must “walk the talk” and demonstrate their commitment to ethics throughout their organization.\n\n\n  \nMary Homan\, DrPH\, MA\, MSHCE\nRegional Director of Ethics\nProvidence St Joseph Health \nDi Ann Sanchez\, Ph.D.\, SPHR\, SHRM – SCP\nFounder/President\nDAS HR Consulting LLC \nJennifer Schroeder\, JD\nVP Assistant General Counsel\nTexas Health Resources \nSandra Sneed\, MBA\, FACHE (Moderator)\nVP Professional & Support Services Officer\nTexas Health Arlington Memorial \n  \nSpeaker Bios: \n  \nMary E. Homan\, DrPH\, MA\, MSHCE is the regional director of ethics for Providence St Joseph Health serving the Providence and Swedish ministries in the Puget Sound and Western Washington region. Homan was recently appointed to a three-year term as an ethicist for the Washington State Disaster Medical Advisory Committee. \nDr. Homan maintains an adjunct assistant professor position in the Center for Bioethics and Medical Humanities\, Institute for Health & Equity\, at the Medical College of Wisconsin (Milwaukee). She is currently the principal investigator on HRSA R40 MCH award (1-year\, $100\,000) “Exploratory Analysis of the Pregnancy Risk Assessment Monitoring System to Identify Modifiable Factors Related to Adverse Pregnancy and Birth Outcomes.” \nPreviously\, as full-time MCW faculty\, Homan was co-investigator on the $5mil REDIRECT project funded by the Advancing a Healthier Wisconsin endowment. She was also co-investigator on the Childhood After Heart-Lung Failure: The Risk Environment and Impact of Mechanical Circulatory Support on Functional Outcomes funded by the Herma Heart Institute and the Children’s Research Institute. She was appointed co-chair of the ethics advisory committee and provided clinical ethics consultation for Children’s Wisconsin as well as facilitated bi-monthly Schwartz Rounds®. \nDr. Homan has held an adjunct faculty appointment in the Department of Health Behavior and Health Systems at the School of Public Health\, University of North Texas Health Science Center teaching the required course ethical issues in public health since 2015. \nDr. Homan co-founded and is the immediate past president of the Bioethics Network of the Upper Midwest (BENUM). She serves on the City of Milwaukee Health Department’s fetal and infant mortality review and previously served as a reviewer and advisor for the Central Oklahoma Fetal Infant Mortality Review. Mary previously held the role of chair for the maternal and child health section for the Oklahoma Public Health Association and was a gubernatorial appointment to the Oklahoma Health Research Committee\, Oklahoma Center for the Advancement of Science & Technology. \nPreviously Dr. Homan held health care ethics leadership roles at Mercy (Oklahoma) and SCL Health (Kansas). \nDr. Homan earned degrees at Saint Louis University (BA\, theological studies\, 2004)\, Aquinas Institute of Theology (MA\, systematic theology\, 2006)\, Creighton University (MS\, health care ethics\, 2013) and the University of Oklahoma (DrPH\, health administration and policy\, 2017). Her dissertation research on ethics consultation and adverse patient outcomes won the 2017 Mercy Innovation Award in Service Excellence. \n  \nDi Ann Sanchez\, Ph.D.\, SPHR\, SHRM – SCP\, is the Founder/President of DAS HR Consulting LLC\, a WMBE/HUB-certified firm focused on creative and non-traditional Human Resources programs and services. Dr. Sanchez has over 35 years of experience\, is a certified Senior Human Resources Professional (SPHR & SHRM – SCP)\, and has held executive positions with both private and public companies\, including: \n\n\n\n\n\n\n\n\n\nDallas/Fort Worth International Airport\nUnited Natural Foods\, Inc.\nBoeing Commercial Airplane Group\nAmerican Airlines\nDelta Technology\nBurlington Northern Santa Fe\n\n\n\n\n\n\n\n\n\n  \nJennifer Schroeder is Vice President of Legal Services with Texas Health Resources. She is a board certified health care attorney and focuses primarily on health care operational and regulatory issues and transactions. She manages the team of attorneys that supports health care and business operations across the enterprise. She has practiced law for 26 years. \n  \n  \n  \nSandra Sneed is an accomplished senior leader with a successful track record in hospital operations\, strategic business initiatives\, physician and employee engagement and service lines. \nShe has extensive experience in operational leadership and financial management for: Facilities\, Environmental services\, Food and Nutrition Services\, Biomedical Engineering\, Emergency Management and Public Safety. \nShe has led hospital service lines and clinical departments; Neurosciences\, Orthopedics\, Oncology\, Surgical Services\, Rehabilitation Services\, Emergency Services\, Pharmacy\, Radiology\, Pathology/Laboratory and Ambulatory services. \nSandra develops high performing teams and drives execution via her collaborative\, engaging and people-centered leadership style. \n\n\n\n\n  \n  \n  \nRegister Here\n  \n  \n 
URL:https://achentx.org/event/ethical-challenges-in-healthcare-leadership-2/
LOCATION:Virtual
ORGANIZER;CN="ACHE of North Texas":MAILTO:info@achentx.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20211130T171500
DTEND;TZID=America/Denver:20211130T200000
DTSTAMP:20260603T153911
CREATED:20211022T191519Z
LAST-MODIFIED:20220302T190344Z
UID:17249-1638292500-1638302400@achentx.org
SUMMARY:2021 ACHENTX General Membership Convocation
DESCRIPTION:ACHENTX’s premier event of the year!\n  \n\n\n\n\n\nPlease join us for this year’s ACHE of North Texas General Membership Convocation as we have a conversation with Fort Worth Mayor Mattie Parker and Dallas City Manager T. C. Broadnax; with the discussion being facilitated by W. Stephen Love\, President and CEO of the Dallas-Fort Worth Hospital Council.\n\n\nThe evening will kick off with some networking. Using the ACE Virtual Events/REMO platform\, attendees will join a small “table” with other attendees and everyone will be encouraged to roam from one virtual table to another during this time – getting to know or reconnecting with as many peers as possible. \nThen\, prior to hearing from our special guest speakers\, we will have a brief update on the ACHENTX chapter; and our 2021 ACHENTX Awards recipients will also be recognized for their contributions to the chapter and the local healthcare community. \n  \nVirtual Networking: 5:15-6pm \nPresentations: 6-8pm \n  \nGuest Speakers: \nMayor Mattie Parker\nMayor of Fort Worth\nFort Worth\, Texas \nT.C. Broadnax\nDallas City Manager\nDallas\, Texas \nW. Stephen Love\nPresident and Chief Executive Officer\nDallas-Fort Worth Hospital Council \n  \nRegister Now!\n\n  \n\nSpeakers Biographies \n  \n\n\n\nMattie Parker was elected in June 2021 as the 45th Mayor of Fort Worth and the youngest mayor of any large city in the U.S. Leading the fastest growing large city in the nation\, Parker has set her focus on key issues that move Fort Worth forward including economic development growth\, innovative transportation and mobility solutions\, quality education opportunities for every student\, and building safer\, more prosperous communities. \nParker is a licensed attorney\, with more than seventeen years of experience in national\, state and local public affairs\, including her service as the chief of staff for Mayor and the Fort Worth City Council where she helped shape major policy decisions on a variety of complex issues. She was the founding CEO of Fort Worth Cradle to Career and the Tarrant To & Through (T3) Partnership. \n  \n\n  \n\n\nT.C. Broadnax began serving as Dallas City Manager on Feb. 1\, 2017. Prior to becoming City Manager for the City of Dallas\, he served as City Manager of Tacoma\, Washington for five years. He also served as Assistant City Manager of the City of San Antonio and in Pompano Beach\, Florida. Broadnax has more than 24 years of local government management experience. \nAs Dallas City Manager\, he presides over an annual budget of $4.35 billion. He is also responsible for 39 city departments and nearly 13\,000 employees. He works towards transparency and accountability in every city he has served in the spirit of “Service First”. \nBroadnax earned his bachelor’s degree in Political Science and Communications at Washburn University\, Topeka\, KS and a master’s degree in Public Administration from the University of North Texas. \n  \n\n\n\nW. Stephen Love is currently President and Chief Executive Officer of the Dallas-Fort Worth Hospital Council which promotes collaboration\, cooperation and advocacy on behalf of its 90 member hospitals. The Hospital Council also has approximately 100 Associate Members (business and industry)\, including prominent accounting\, legal and consulting firms. The primary mission is to promote patient safety\, quality healthcare and coordination in the delivery of healthcare within the North Texas market. He served as 2015 Chair for the Conference of Metropolitan and Regional Hospitals Association in the United States. He also previously served on the Children at Risk Board for North Texas and Mothers Against Drunk Driving Dallas. He serves on the Southwest Region Board for the American Heart Association; Southwest Transplant Alliance; Cure Glaucoma Foundation Advisory Board; North Texas Eye Research Institute; the Metropolitan YMCA Board of Directors; the Board of Directors of Prism Health North Texas and the Greater Irving-Las Colinas Chamber of Commerce Board of Directors. Mr. Love has worked in healthcare management for over 40 years. He has demonstrated leadership in tax exempt\, investor-owned\, specialty and private hospitals in operations\, finance and corporate governance. Prior to joining the Dallas-Fort Worth Hospital Council\, Mr. Love was Senior Vice President and Chief Financial Officer of a Fortune 500 healthcare company that owned over 50 hospitals and managed approximately 200 facilities in the United States. \n\n\n\n\n  \nRegister Now!\n  \n 
URL:https://achentx.org/event/2021-achentx-general-membership-convocation/
LOCATION:Virtual
ORGANIZER;CN="ACHE of North Texas":MAILTO:info@achentx.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20211117T190000
DTEND;TZID=America/Denver:20211117T200000
DTSTAMP:20260603T153911
CREATED:20211024T181205Z
LAST-MODIFIED:20220302T190410Z
UID:17255-1637175600-1637179200@achentx.org
SUMMARY:The Bold Path: Minority Women in Healthcare Navigating Executive Leadership
DESCRIPTION:Please join us for this very special event being offered by our ACHENTX Diversity & Inclusion Committee.\n\n\n\n\n\n\n\nACHE members can self-report this virtual event through the ache.org portal for approval to receive 1.0 Qualified credit. \n  \nOur guest presenters for this evening’s program will be: \nTiffany Northern\, FACHE\nChief Operating Officer\nTexas Health Resources \nSuzanne Jackson\, FACHE\nVice President of Urgent Care\nHCA \nColea Owens\, MBA\, BSN\, RN (Moderator)\nAssociate Dean of Nursing\nWest Coast University \nSandra Sneed\nVice President of Operations\nTexas Health Arlington \nAngela Vincent Michael\nManager\, Improvement Academy\, Performance Analytics & MCCN\nMethodist Health System \n\nRegister Here\n\n\n\n  \nSpeakers Bios:\nSuzanne Beauvoir Jackson\, FACHE\, is a creative healthcare executive with over 20 years of experience and a proven track record of building relationships\, executing on strategies and ensuring operational excellence\, Suzanne is a 19 year veteran of HCA Healthcare. She has held hospital CEO\, COO and Associate Administrator leadership roles\, and currently is serving as HCA’s Vice President of Urgent Care Services responsible for clinic operations\, staff training and development as well as regulatory compliance & accreditation. Currently\, HCA urgent care operates over 160 clinics across 19 markets and has plans to continue its growth.  \nA native of Skokie\, Illinois\, Suzanne started her career as a healthcare consultant in the Chicago office of Cap Gemini Ernst & Young after receiving a master’s degree in Health Services Administration from the University of Michigan and bachelor’s degree from the University of Illinois – Champaign.  \nA Fellow in the American College of Healthcare Executives\, she has continued to promote excellence in healthcare management through involvement with local service organizations\, such as Delta Sigma Theta Sorority Inc.\, Crisis Link\, Virginia State University’s Business Council and the North Texas Chapter of Jack and Jill of America. Suzanne was appointed to the Commonwealth of Virginia Governor’s Council for Women\, served as ACHE District 2’s Regent At Large\, and served as a board member for the American Hospital Association’s Institute for Diversity & Health Equity. Currently\, Suzanne is a board member of the Urgent Care Association Foundation and is serving on the inaugural Urgent Care Association Commission on Diversity.  \nSuzanne\, her husband and two daughters\, Taylor and Zoe\, have resided in the Dallas area since August of 2017. \nAngela Vincent Michael is a healthcare leader\, coach and collaborator who is passionate about improving patient experience and key outcomes by engaging clinical and operational leaders on innovative process and technology changes. Her passion for healthcare improvement is cemented firmly in her experience as the advocate and care navigator for her mom (oncology) and daughter (prematurity). As a young millennial female healthcare leader\, whose ethnicity and origin have ties to India\, Nigeria\, Canada\, and America\, Angela also believes in quietly and peacefully influencing an inclusive and equitable culture for all.  \nFor over a decade\, Angela has engaged healthcare cross-functional teams with a strong focus on clinical quality improvement\, performance excellence\, project management and clinical analytics. In her current role at Methodist Health System\, she collaborates with leaders at all levels of the organization to advance patient care and employee engagement using the lens of improvement and analytics. Angela holds a Master’s degree in Health Finance and Management from Johns Hopkins University Bloomberg School of Public Health\, and is an active member with the American College of Healthcare Executives (ACHE) North Texas chapter.  \nAngela’s world revolves around her family\, her husband\, their 9 year old daughter\, 6 year old son and two dogs\, Spot and Snow! Her all-time favorite quote is by Dr. Nelson Mandela\, “I never fail. I am either winning or learning”. \nTiffany Northern\, MHA\, FACHE\,  is the chief operating officer for Texas Health Presbyterian Hospital Dallas. In this role\, Tiffany will provide administrative direction for all ancillary and support areas of the hospital. She is accountable for achieving the financial\, operational and service delivery objectives of the hospital. Before joining Texas Health\, Tiffany served as the vice president of operations for MedStar Health\, based in Washington D.C.  Northern holds a Master’s degree in Health Administration from Florida Agricultural and Mechanical University\, and a Bachelor’s in Business Administration from Alabama State University. In 2011\, Northern earned and continues to hold the distinction as a Fellow of the American College of Healthcare Executives (FACHE). She was also named nationally as one of only six 2019 Executive Diversity Program Scholars with the American College for Healthcare Executives. \n  \nColea Owens is a MBA prepared Nurse Leader dedicated to providing solutions for nursing workforce development and equitable healthcare delivery. She has a background in process improvement and nursing professional development initiatives. She currently serves as the Associate Dean of Nursing Administration for West Coast University- Richardson.  \nSandra Sneed is an accomplished senior leader with a successful track record in hospital operations\, strategic business initiatives\, physician and employee engagement and service lines.  \nShe has extensive experience in operational leadership and financial management for: Facilities\, Environmental services\, Food and Nutrition Services\, Biomedical Engineering\, Emergency Management and Public Safety.  \nShe has led hospital service lines and clinical departments; Neurosciences\, Orthopedics\, Oncology\, Surgical Services\, Rehabilitation Services\, Emergency Services\, Pharmacy\, Radiology\, Pathology/Laboratory and Ambulatory services.  \nSandra develops high performing teams and drives execution via her collaborative\, engaging and people-centered leadership style. \n \n \n 
URL:https://achentx.org/event/the-bold-path-minority-women-in-healthcare-navigating-executive-leadership/
LOCATION:Virtual
ORGANIZER;CN="ACHE of North Texas":MAILTO:info@achentx.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20211106T090000
DTEND;TZID=America/Denver:20211106T110000
DTSTAMP:20260603T153911
CREATED:20210920T173126Z
LAST-MODIFIED:20220302T190434Z
UID:17132-1636189200-1636196400@achentx.org
SUMMARY:DFW Healthcare Student Summit
DESCRIPTION:Please Join Us for Our Second Annual DFW Healthcare Student Summit\n\n\n\n\n\nAgenda:\n\n\n  \n9-9:55am – Healthcare Leadership Panel \n10-11am – Breakout Sessions \n\nPharmaceuticals\nProject Management\nQuality and Patient Safety\nDigitization of Healthcare\n\nNote: This event will be via zoom . \nRegister Here\nModerator: \nDr. Britt Berrett\, FACHE\, Program Director of Healthcare Leadership & Management Jindal School of Management at University of Texas at Dallas \nBritt Berrett\, FACHE served as the president of Texas Health Presbyterian Hospital Dallas\, a 900-bed hospital\, and executive vice president of the Texas Health Resources (THR) network of 24 facilities and more than 250 ambulatory centers located throughout North Texas prior to joining UT Dallas. Previously he was the president and chief executive officer of Medical City and Medical City Children’s Hospital\, the flagship medical center for the North Texas Division of HCA. He also served as a CEO as part of the SHARP Healthcare system in San Diego\, Calif. With almost 30 years of both not-for-profit and for-profit executive healthcare experience\, he has navigated some of the most complicated organizational and environmental challenges in healthcare. In his executive role\, his organizations have achieved recognition for exceptional organizational performance and employee engagement. Berrett has experienced an inspiring level of success through his commitment to teams and organizational culture. Throughout his career\, he has served on 17 boards of directors for industry and community organizations and agencies. He brings his professional and educational experience to The University of Texas at Dallas to prepare the next generation of healthcare leaders. \n  \nPanelists: \n  \nAngela Michael\, MHS-HFM\, LSSBB\, CPHQ\, CIC\, Manager for Improvement Academy at Methodist Health System \nAngela is a healthcare leader\, coach and collaborator who is passionate about improving patient experience and key outcomes by engaging clinical and operational leaders on innovative process improvements. Her passion for healthcare improvement is cemented firmly in her experience as the advocate and care navigator for her mom (oncology) and daughter (prematurity). As a young millennial female healthcare leader\, whose ethnicity and origin have ties to India\, Nigeria\, Canada\, and America\, Angela also believes in quietly and peacefully influencing an inclusive and equitable culture for all. \nFor over a decade\, Angela has engaged healthcare cross-functional teams with a strong focus on clinical quality improvement\, performance excellence\, project management and clinical analytics. In her current role at Methodist Health System\, she collaborates with leaders at all levels of the organization to advance patient care and employee engagement. Angela holds a Master’s degree in Health Finance and Management from Johns Hopkins University Bloomberg School of Public Health and is an active member with the American College of Healthcare Executives (ACHE) North Texas chapter. \nAngela’s world revolves around her family\, her husband\, their 9 year old daughter\, 6 year old son and two dogs\, Spot and Snow! Her all-time favorite quote is by Dr. Nelson Mandela\, “I never fail. I am either winning or learning”. \n  \nJared Lange MBA\, Director for Business Sustainability and Development at Parkland \nJared joined Parkland Health & Hospital System in March 2019 and is the Director of Business Sustainability and Development. Jared’s role is responsible for leading strategic efforts to identify cost-saving and additional revenue opportunities for Parkland. Also\, Jared is actively involved in Parkland’s fight against the Covid pandemic. Jared helped lead the activation of one of the first testing drive-thrus in the country in March of 2020\, with the ability to test hundreds of people per day. Also\, he managed two mega vaccine sites with the capacity to vaccinate thousands of people per day in early 2021. \nBefore joining Parkland\, Jared served in various consulting and operations roles. He was a Sr. Operations Consultant for CallisonRTKL\, where he helped define the future processes that would drive the conceptual design of a new facility. Also\, Jared spent the first seven years of his career with Crothall Healthcare\, working in various support service roles in hospitals across the country. \nJared obtained a Bachelor of Arts degree with a concentration in Economics from Wabash College and earned his Master’s in Business Administration from the University of Texas at Dallas. In addition\, he obtained his Lean and Six Sigma Black Belt from IISE. He’s the Chair of the Membership and Networking Committee for the ACHE of North Texas Chapter. Also\, he’s the President of Wabash College’s DFW Alumni Board of Governors. \n  \nFraser Hay\, FACHE\, President of Texas Health Harris Methodist Hospital\, Hurst-Euless-Bedford \nFraser Hay is the President of Texas Health Harris Methodist Hospital Hurst-Euless-Bedford (THHEB)\, where he has served since the beginning of 2018. He has worked as an executive in progressive leadership roles within Texas Health Resources since 2010\, first at Texas Health Southwest Fort Worth and then Texas Health Plano\, before moving to THHEB. \nIn his current role\, Fraser oversees the daily operations\, strategic planning\, business development\, continuous improvement\, and hospital culture for the more than 1\,300 employees\, 200 volunteers\, and 800 active staff physicians and allied health professionals. \nThroughout his career\, Fraser has overseen more than $125 million in construction projects and has been known for his collaborative leadership style that focuses on building partnerships with physicians and hospital staff to collectively enhance the care provided. \nFraser received his BBA in Finance from the University of Oklahoma and then his Masters in Health Administration from Trinity University in San Antonio. He completed his residency with INTEGRIS Health in Oklahoma City. \nHe is a Fellow with the American College of Healthcare Executives (ACHE) and was honored as the 2015 Young Healthcare Executive of the Year by the North Texas Chapter of ACHE\, and the 2017 Young Healthcare Executive of the Year by the Dallas-Fort Worth Hospital Council. \nFraser is actively involved in his profession and community by serving on the Boards of the Texas Health Southlake hospital\, Texas Health Bedford Surgery Center\, North Texas Chapter of ACHE\, HEB ISD Education Foundation\, and is actively involved in his church and children’s activities. \n  \nBreakout Session Hosts: \n• Pharmaceuticals \n          –Marva M. Goins\, Pharm.D.\, M.B.A.\, DPLA\, FACHE\, Director of Pharmacy at Texas Health Harris Methodist Hospital Southwest Fort Worth \n• Project Management \n          –Dr. Brandon Goertz\, Vice President of Professional and Support Services at Texas Health Harris Methodist Hospital Hurst – Euless – Bedford \n• Quality and Patient Safety \n          —Tracy B. Chamblee\, PhD\, APRN\, PCNS-BC\, AE-C\, CPHQ\, CPPS\, Clinical Executive at UNTHSC\, Managing Editor for the journal of Pediatric Nursing and Former Senior Director of Quality and Patient Safety at Children’s Health \n• Digitization of Healthcare \n          –Dr. Mehmet Ayvaci\, is an Associate Professor of Information Systems in the Jindal School of Management at the University of Texas Dallas \n\n\n\n\n\n\n\n\nRegister Here\n\n \n 
URL:https://achentx.org/event/dfw-healthcare-student-summit-2/
LOCATION:Virtual
ORGANIZER;CN="ACHE of North Texas":MAILTO:info@achentx.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20211104T173000
DTEND;TZID=America/Denver:20211104T183000
DTSTAMP:20260603T153911
CREATED:20210928T172641Z
LAST-MODIFIED:20220302T190517Z
UID:17151-1636047000-1636050600@achentx.org
SUMMARY:Conversation with the Chiefs
DESCRIPTION:Please join us for our virtual Conversation with the Chiefs event.\n\nOur panelists will include the following:\n\n\n\n\n\n\n\nLaVone Arthur\, FHIMSS\nChief Business Transformation Officer\nBaylor Scott & White Health \nKyle Kirkpatrick\, FACHE (Moderator)\nPartner – Consulting Services\nDirector of Consulting Services \nSanjay K. Shetty\, MD\, MBA\nPresident\nSteward Health Care System (North America). \nDavid J. Tesmer\, MPA\nChief Community and Public Policy Officer\nTexas Health Resources \n\n\n\n\n  \nRegister Here\n\n\n\n\nSpeakers’ Bios: \n  \nLaVone Arthur is the chief business transformation officer of Baylor Scott & White Health\, the largest not-for-profit health system in Texas. The integrated delivery network includes 49\,000 employees\, 51 hospitals\, 7\,300 affiliated physicians\, more than 1\,100 access points\, Scott and White Health Plan\, FirstCare Health Plans\, Baylor Scott & White Research Institute and one of the nation’s largest accountable care organizations\, Baylor Scott & White Quality Alliance. \nIn her role\, Arthur leads business transformation strategies\, working to accelerate value provided to Baylor Scott & White Health’s clinical enterprise. In addition\, she leads integration\, enterprise project management and enterprise process improvement. \nOver a 30+ year career with Baylor Scott & White Health and legacy Baylor Health Care System\, Arthur has served in multiple roles. Most recently\, she served as chief strategy officer\, where she worked with the executive team to develop\, communicate and execute the system’s strategy. Prior to that\, she served as chief integration officer\, developing and deploying integration strategies following the 2013 combination of Baylor Health Care System with Scott & White Healthcare. Previously\, as senior vice president\, business development\, she oversaw new business transactions and joint venture arrangements. \nIn addition to being a Fellow and former national vice-chair of the Healthcare Information and Management Systems Society (HIMSS)\, board member of American Hospital Association’s (AHA) for-profit subsidiary—Health Forum\, and member of AHA’s Center for Health Innovation and Leadership Council\, Arthur is an advanced member of the Healthcare Financial Management Association (HFMA) and a past chair of the North Texas Healthcare Information & Quality Collaborative. She is the recipient of multiple awards\, including the Dallas Business Journal’s 2014 Women in Business Award and 2014 Who’s Who in Healthcare\, 2017 and 2018 Becker’s Women Hospital & Health System Leaders to Know and the 2018 Outstanding Women of Today in Healthcare award from the Altrusa International of Richardson Foundation. \nArthur holds a bachelor of science degree in health systems engineering from the Georgia Institute of Technology and a master of business administration in health services management from the University of Dallas. \n  \nKyle Kirkpatrick\, FACHE\, has over 25 years of consulting and operational experience working in healthcare and life sciences with public and private organizations across the U.S. He is a former hospital CEO with experience running groups of hospitals\, managing joint ventures\, implementing new strategies\, driving EBITDA enhancements\, and creating positive organizational cultures. He has worked as a consultant within Big 4 firms focused on strategic planning\, M&A\, and operational improvements. His strategy experience includes facilitation\, visioning\, strategy and operating model development. He has strong project management experience to coordinate complex initiatives across multiple stakeholder groups. \nKyle and his wife Amy live in Argyle\, Texas and have three teenage children. His interests are his family\, ranching\, fitness\, and beekeeping. He has spoken at various conferences over his career on strategy and M&A related topics.. \n  \n  \nSanjay K. Shetty\, MD\, MBA is the President of Steward Health Care System (North America). Steward is the largest privately held\, physician-owned\, and physician-led health system in the country\, with a focus on providing high quality\, high value care through its integrated healthcare delivery model. Shetty succeeded founder Dr. Ralph de la Torre to take executive leadership of domestic operations in March 2021\, including 35 acute care facilities\, a large multispecialty medical group\, and an integrated accountable care organization\, as well as numerous other healthcare entities comprising Steward’s innovative community care model. Shetty has served in leadership roles across each of Steward’s core business lines\, including as President of Steward Medical Group\, an 1\,800-provider multispecialty practice with providers in 11 states and as President of Steward’s ACO\, Steward Health Care Network\, where he was responsible for Steward’s quality and financial performance under alternative payment models. Most recently\, he served as President of the South Region (TX/LA/AR/FL)\, providing leadership over 12 acute care facilities with a focus on strategic growth and operations. Through these previous leadership roles\, he was instrumental in expanding Steward’s participation in value-based reimbursement models\, doubling of the size of the medical group through nationwide expansion and acquisition\, and engineering a turnaround of multiple acute care facilities that had been struggling prior to acquisition. \nA practicing radiologist\, Dr. Shetty has been actively involved in the state and national level activities of the American College of Radiology\, including as Past President of the Massachusetts Radiological Society and a past member of the ACR national Council Steering Committee. Other roles have included service as Chair of the national Resident and Fellows Section\, a member of the RADPAC Board\, and a course director for the Leadership Accelerator course at the RLI\, in additional to work on numerous national committees in economics\, government relations\, and membership. \nHe is an Associate Clinical Professor of Radiology at Tufts University School of Medicine and has authored numerous articles\, reviews\, editorials\, and book chapters\, in addition to co-authoring a review book in neuroradiology. Prior to joining Steward\, he was a consultant at Bain & Company. He is a graduate of Harvard College (A.B. summa cum laude)\, Harvard Medical School (MD)\, and the Wharton School (MBA)\, and he was a resident\, chief resident\, and fellow in Radiology at the Massachusetts General Hospital. He was recognized by the Boston Business Journal as one of “Boston’s 40 Under 40” in 2012 and by Becker’s Hospital Review in its listing of “Rising Stars: 25 Healthcare Leaders Under 40” in 2013. \nDr. Shetty has had numerous volunteer roles as well. He serves as a Trustee at Phillips Exeter Academy\, his alma mater\, where he also serves as Class President and Class Agent. He is a past member of the Board of Trustees at the Chestnut Hill School\, a coeducational elementary school in Chestnut Hill\, MA\, where he served as Chair of the Trusteeship Committee (focused on governance\, trustee selection and training\, and bylaws)\, Co-Chair of the Head of School Search Committee\, and Vice President of the Board of Trustees. He is a past member and Vice President of the Board of Directors of BANA\, a national Indian cultural and social organization. \nDr. Shetty lives in Dallas\, TX with his wife and children. \n  \n  \nDavid J. Tesmer\, chief community and public policy officer\, has more than 30 years of experience in public policy and stakeholder relations. Joining Texas Health Resources in 1995\, he is responsible for providing the organization’s strategic direction in public policy\, stakeholder relations\, faith and spirituality integration\, community health improvement and north Texas healthy communities (Blue Zones Project Fort Worth). \nTesmer has held a variety of key leadership positions at the local\, state and national level including director emeritus and past chair of the North Texas Commission. He is past chair of the Greater Arlington Chamber of Commerce and Texas Hospital Association (THA) Political Action Committee (PAC) and the Dallas Fort Worth Hospital Council’s Community Health Collaborative. He currently serves as chairman of the Government Affairs Committee of Premier Inc. (Washington D.C) and is a member of the American Hospital Association’s (AHA) Multi-Hospital Policy Committee and the Texas 2036 Health Policy Workgroup. \nTesmer serves on the board of directors of the Trauma Center Association of America and the University of North Texas Health Science Center Academic Community Partnerships Advisory Board. He also provides his insight on stakeholder relations and public policy as a guest lecturer at Texas Christian University Neeley School of Business and University Texas Dallas Naveen Jindal School of Management. \nHe has been recognized by Premier\, AHA and THA for his outstanding advocacy efforts by receiving the Excellence in Advocacy Award\, Most Valuable PAC Player and HOSPAC Star Award. In addition\, Tesmer was awarded the United Nations Global Leadership Award for Sustainable Development for Good Health and Wellbeing. \nTesmer earned a Bachelor of Arts in Political Science and a Master of Public Administration both from Texas Tech University. \n  \nA special thanks to J Taylor for hosting this event! \n\n \n\n\n\n  \n\nRegister Here\n  \n 
URL:https://achentx.org/event/conversation-with-the-chiefs/
LOCATION:Virtual
ORGANIZER;CN="ACHE of North Texas":MAILTO:info@achentx.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20211026T120000
DTEND;TZID=America/Denver:20211026T130000
DTSTAMP:20260603T153911
CREATED:20210920T190312Z
LAST-MODIFIED:20220302T190540Z
UID:17141-1635249600-1635253200@achentx.org
SUMMARY:Breaking the Mold - An ACHENTX WHEN Event
DESCRIPTION:This program is being offered by the ACHENTX Women’s Healthcare Executives’ Network (WHEN)\n\n\n\n\n\n\n\n\nBe sure to join us for our next virtual Women’s event – this time during the lunch hour for many\, making it an easy brownbag lunch program. \n  \nPanelists: \nCharmaine Christiansen\, MBA\, MHSM \nSystem Director of Clinic Access Services \nBaylor Scott & White Health \n  \n  \nPatricia T. Driscoll\, BSN\, MSN\, JD (Emcee) \nProfessor of Healthcare Administration \nTexas Woman’s University \n  \nAngela Michael\, MHS-HFM\, LSSBB\, CPHQ\, CIC (Moderator) \nManager for Improvement Academy \nMethodist Health System \n  \nFelicia Miller\, MBA\, SPHR\, SHRM-SCP\, CHHR \nExecutive Vice President & Chief Talent Officer \nParkland Health & Hospital System \n  \nMaureen Spivack \nAdvisor to corporate executives and boards on strategic and financial transactions \n  \nAshley Yen \nAssistant Vice President & Associate In-House Counsel \nMethodist Health System \n  \nRegister Here\nSpeakers’ Bios: \n  \nCharmaine Christiansen\, MBA\, MHSM\, serves as the System Director of Clinic Access Services at Baylor Scott & White Health. In her role she serves as the internal revenue cycle executive level liaison for clinic leadership across the enterprise; coordinating efforts to create a consistent registration and patient experience while ensuring appropriate tools are in place to comply with regulatory requirements. \nDuring her 10-years in healthcare leadership\, Christiansen has gained extensive experience spanning multiple hospital and clinic departments with increasing responsibility. Most of her tenure spent in clinic operations focusing on process improvement and organizational development. Christiansen has led and managed small and large practices spanning 19 providers and over 65 employees. Of note\, she aided in extensively increasing practices monthly margins through focused areas of improvement and streamlined workflow execution. \nMost recently\, Christiansen spearheaded the development of the No-Touch Registration workflow and the BSW Virtual Registration workflow. Aiding to reduce COVID-19 exposure between patients and employees while safeguarding a complete and timely registration process. Currently\, she is supporting a project regarding optimization of the MyBSWHealth patient portal\, creating a streamlined approach to registration for virtual and in-person visits. \nPresently\, Charmaine is the Vice Board Chair of CASA of Collin County promoting the protection and best interest of abused or neglected children. As well as continues serve as a member of the ACHE NTX WHEN committee that she aided in founding in 2019; where she emphasis the importance of networking and advocating for women in healthcare leadership. \nChristiansen holds a Bachelor of Arts degree in History from University of Central Oklahoma and a Dual Master’s in Business and Health Systems Management from Texas Woman’s University. \n  \nPatricia T. Driscoll\, BSN\, MSN\, JD\, is an accomplished educator and senior healthcare leader; Pat Driscoll is the former President and CEO of Home Health Services of Texas\, Inc. Prior to stepping into the CEO role\, she served on the board of directors. She has more than 40 years of health care experience\, including work in her private legal practice and roles in a variety of clinical\, executive\, consultant\, and educational settings. Pat currently serves as Professor of Healthcare Administration at Texas Woman’s University. She was previously Senior Vice President and Chief Operating Officer for St. Paul Medical Center and served in managerial roles at Parkland Health and Hospital System and RHD Memorial Medical Center. In her role as a consultant\, she advised Fortune 500 companies on health care strategy. \nPat has extensive expertise in acute and post -acute care\, as well as community engagement. She is the Chair-elect of the board of directors of CHAP (Community Health Accreditation Partner) in Washington DC\, and is involved in the development of standards for community-based care. Pat is the immediate past chair of the THR Community Leadership Council for Dallas and Rockwall\, which is engaged in addressing social determinants of health with an emphasis on behavioral health in underserved zip codes. She served on the Board of Health First\, an integrated health delivery system with four hospitals\, a health plan\, home health and hospice\, and served as the Chair of the Board of the North Texas Health Industry Council. \nPat holds a JD from Southern Methodist University\, as well as a BSN and MSN. \n  \nAngela Michael\, MHS-HFM\, LSSBB\, CPHQ\, CIC\, is a healthcare leader\, coach and collaborator who is passionate about improving patient experience and key outcomes by engaging clinical and operational leaders on innovative process improvements. Her passion for healthcare improvement is cemented firmly in her experience as the advocate and care navigator for her mom (oncology) and daughter (prematurity). As a young millennial female healthcare leader\, whose ethnicity and origin have ties to India\, Nigeria\, Canada\, and America\, Angela also believes in quietly and peacefully influencing an inclusive and equitable culture for all. \nFor over a decade\, Angela has engaged healthcare cross-functional teams with a strong focus on clinical quality improvement\, performance excellence\, project management and clinical analytics. In her current role at Methodist Health System\, she collaborates with leaders at all levels of the organization to advance patient care and employee engagement. Angela holds a Master’s degree in Health Finance and Management from Johns Hopkins University Bloomberg School of Public Health\, and is an active member with the American College of Healthcare Executives (ACHE) North Texas chapter. \nAngela’s world revolves around her family\, her husband\, their 9 year old daughter\, 6 year old son and two dogs\, Spot and Snow! Her all-time favorite quote is by Dr. Nelson Mandela\, “I never fail. I am either winning or learning”. \n  \nFelicia Miller\, MBA\, SPHR\, SHRM-SCP\, CHHR is the EVP & CTO at Parkland. Felicia has more than 30 years of leadership experience in healthcare HR across both non-profit and for-profit health systems\, including more than 22 hospitals and approximately 187\,000 employees. Her most recent experience as Chief Human Resources Officer for Tenet Healthcare Corporation’s Texas region saw her leading the charge for comprehensive talent management in a heavily data-driven culture while fostering cross-functional working relationships with executive counterparts across divisions. \nPrior to her time at Tenet\, Felicia spent 19 years with Presbyterian Hospital Dallas and Texas Health Resources. Her tenure with PHD included roles with increasing responsibility and seniority\, having progressed from a career center coordinator to manager roles\, senior HR generalist and director of HR. \nFelicia received a Master of Business Administration from LeTourneau University. She also has dual Bachelor of Science degrees in Health Information Management and Health Professions from Texas State University. Felicia’s professional certifications include Senior Professional Human Resources (SPHR)\, SHRM-Senior Certified Professional (SHRM-SCP) and Healthcare Huma Resources (CHHR). She is also an active community member\, involved in multiple business organizations and the recipient of numerous professional accolades. \n  \nMaureen Spivack has spent her career building and leading teams to advise corporate executives and boards on the execution of strategic and financial transactions for publicly-traded\, privately-held and not-for-profit healthcare services companies. She has cultivated an extensive network of relationships while executing over several billion dollars of value-creating events for large cap and middle market stakeholders. Her passion for healthcare began early in her career\, as a practicing medical surgical nurse\, and continued throughout a 30-year career in mergers and acquisitions. As a qualified financial expert\, as defined by the SEC\, her breadth of industry expertise includes all types of healthcare providers\, payors\, troubled company special situations\, as well as other professional services and financial services firms. \nMaureen advises private equity firms in their evaluation of potential healthcare investments and guides companies as a board member and CEO advisor. Maureen brings strategic thinking and insight\, a deep understanding of business operations and strong financial acumen developed over a career of creating stakeholder value to the boardroom. She has a deep knowledge of corporate governance and she develops significant relationships quickly; using her capabilities to work with CEOs to build industry-leading companies or turnaround troubled company situations. \nCurrent Board positions include: Board member of Paradigm Health LLC\, a state wide palliative care and hospice company\, Havencrest Capital Management portfolio company; Board member of Excelin Home Health\, LLC.\, a multi state home health and hospice company\, Corinthian Capital portfolio company; Board member of Austin Pain\, LLC.\, a physician pain management rollup\, New State Capital Partners portfolio company; and\, Immediate Past Chairperson of the Board of Community Health Accreditation Partner (CHAP)\, the national accreditation body for home health\, hospice and private duty nursing. Previously\, Maureen was a Board member of Quality Systems Inc (ticker: QSII) from 2010-2012\, serving on the Audit and Strategic Transactions Committees. She resigned due to KPMG independence requirements. \n  \nAshley Yen is Assistant Vice President & Associate In-House Counsel at Methodist Health System. She earned her undergraduate degree from Rice University and her law degree from SMU Dedman School of Law. Having a strong desire to go in-house right out of law school\, during law school\, Ashley interned with 7 different in-house before going in-house. In her spare time\, Ashley enjoys committing her time to mentoring law school students and promoting diversity and inclusion initiatives through various organizations like the Diversity Attorney Pipeline Program. In her spare time\, Ashley enjoys snowboarding\, wedding coordinating\, and overordering food. \n\n\n\n\n  \n  \n  \n  \nRegister Here\n  \n \n 
URL:https://achentx.org/event/breaking-the-mold-an-achentx-when-event/
LOCATION:Virtual
ORGANIZER;CN="ACHE of North Texas":MAILTO:info@achentx.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20211021T153000
DTEND;TZID=America/Denver:20211021T170000
DTSTAMP:20260603T153911
CREATED:20210913T220906Z
LAST-MODIFIED:20220302T190608Z
UID:17076-1634830200-1634835600@achentx.org
SUMMARY:Improving the Health Status of Your Community
DESCRIPTION:This panel has been approved for 1.5 ACHE Face-to-Face Credits.\n\n\n\n\n\n\n\n\nHealthcare organizations exist to serve the communities in which they reside. Though community health has always been a focus for these organizations\, new regulations require them to take an active role. The health of a community or geographic population has a critical impact on a healthcare organization’s planning\, operations\, financial sustainability\, outcomes and success. \n\n  \n\nJoin us for this educational panel\, which will feature the following panelists: \n\n\n\n\n  \nMark Andrew Casanova\, MD\, FAAHPM\nHospice and Palliative Medicine\nBaylor Scott & White Health \nShannon Huggins (Moderator)\nSenior Vice President\, Contract Strategy and Population Health\nMethodist Health System \nJerri A. Locke\nDirector of Healthy Aging\nMethodist Health System\, Dallas \nNiki D. Shah\, MHSA\, MBA\, CCHW\nVice President of Community Health\nBaylor Scott & White Health \nPaula Turicchi\, FACHE\nChief Strategy Officer\nParkland Community Health Plan \n  \nRegister Here\nSpeakers Bios: \n  \n  \nDr. Mark Andrew Casanova has completed board certification in Internal Medicine and Palliative Medicine. He graduated from Internal Medicine residency training in 2003\, at which time he became involved with the clinical ethics consultation service at Baylor University Medical Center (BUMC)\, and has provided numerous clinical ethics consultations since then. In 2004\, he and a team established the BUMC Palliative Care Consultation Service. Now known as the Supportive and Palliative Care Service\, the team was recognized for excellence by the American Hospital Association with a Circle of Life Citation of Honor in 2007. In 2011 Dr. Casanova took over responsibility as the Chairman of the Supportive and Palliative Care and the Institutional Ethics Committee at BUMC. In 2011 the BUMC Supportive and Palliative Care Service became the first palliative care program in Texas and one of the first 10 in the country to become Joint Commission certified. He continues to maintain a component of his general Internal Medicine practice. Dr. Casanova lectures on issues related to clinical ethics and palliative medicine\, and has also lobbied the Texas state legislature on similar topics\, on behalf of the field of medicine and patients.  Additionally\, Dr. Casanova enjoys involvement with organized medicine\, to include being the 2020 president of the Dallas County Medical Society\, as well as serving on multiple councils and committees of the Texas Medical Association. Most recently\, during the COVID-19 pandemic\, Dr. Casanova had served on a variety of advisory committees\, including at the Dallas County level\, up to the State level\, serving on the TMA COVID-19 Taskforce. \n  \nShannon Huggins is currently Senior Vice President\, Contract Strategy and Population Health for Methodist Health System. She began with Methodist in 2002 and has responsibilities for non-governmental payor contracting and relations on behalf of Methodist facilities\, joint venture organizations\, transplantation services\, Accountable Care Organization / CIN and physician groups.  Additionally she has operational responsibilities for the population health services.   She also oversees the bundled payment projects within Methodist Health System.  Shannon has designed and implemented contracting and pricing strategies for Methodist.  MPCACO has successfully achieved for Medicare over $100 million in savings for the 8 years in participating in this program – an achievement only 14 other ACOs across the nation also have.  The ACO also performed in the top quartile of ACOs who achieved savings in quality metrics. \nShannon has over 29 years of experience in contracting\, payor relations\, population health\, financial analysis and decision support.  Prior to Methodist\, Shannon served in several roles at Baylor All Saints (formerly All Saints Health System) in Ft. Worth and various roles in a profit hospital organization. She has served on various civic boards and is currently President of the Alumni Association for her alma mater the University of the Ozarks.  Civically\, she was selected to be in Leadership Dallas class of 2014.  Also\, Shannon currently serves on several Board of Directors as a representative for Methodist Health System.  She earned her BS in Marketing/Finance from University of the Ozarks and her MS in HealthCare Administration from Texas Woman’s University. \n  \nJerri A. Locke currently serves as the director of Healthy Aging at Methodist Health System in Dallas\, a position she has held for more than 20 years. Her career includes teaching elementary school\, sales and marketing at AT&T\, working with individuals with disabilities\, all which provided the foundation for her current position with Methodist. \nDuring her tenure at Methodist Health System\, she has used the opportunity to improve the health and welfare of the older adults in the community by offering a wide variety of programs. The goal of all programs is to keep the older adults engaged\, educated\, and connecting with others. \nRather than view the pandemic as a barrier\, the Methodist Generations members have had access to 30 -40 different programs each month all via Zoom. Classes have ranged from drawing to organizing to health and education presentations. \nShe recently presented at the National Council on Aging on “Isolation is Killing our Older Adults” and “Staying Relevant in a Changing Aging World”.  \nJerri is continually looking for ways to increase the number of participants by finding unique topics and services of interest to the members. Within the next five years\, she hopes to find new partners to enhance the mission of the healthcare system\, embracing the goals of the ACA\, and recognizing the challenges of a quickly growing aging society as the Baby Boomers age. \n  \nNiki D. Shah\, MHSA\, MBA\, CCHW\, is the Vice President of Community Health at Baylor Scott & White Health.  Niki is an experienced healthcare executive with the passion\, ambition and skills to transform communities and improve outcomes through innovation\, partnerships\, strategic development and focused execution. \n  \n  \n  \n  \nPaula Turicchi\, FACHE is the Chief Strategy Officer at Parkland Community Health Plan. \nParkland Community Health Plan offers Medicaid (STAR/CHIP) managed care to more than 200\,000 members in a seven-county area in and around Dallas.  In her role\, Paula strives to make a difference for patients and their families by strengthening the business of the organization through processes\, systems\, partnerships\, and new ventures. She has a passion for finding innovative ways to eliminate barriers to care\, including financial\, language\, health literacy\, and housing challenges.  She has more than 30 years of experience in the healthcare industry and previously served as the vice president of hospital operations and administrator of Women and Infant’s Specialty Health (WISH) at Parkland Health & Hospital System\, where she oversaw operations for one of the largest maternity services in the United States. In addition\, Paula was instrumental in the design and construction of the new Parkland Hospital facility and the Moody Center for Breast Health. Paula was a 2018 Texas Hospital Association Leadership Fellow and has co-authored several journal articles in collaboration with UT Southwestern physicians. She is board certified in healthcare administration by the American College of Healthcare Executives and holds a Master of Healthcare Administration from Trinity University and a Bachelor of Business Administration from the University of Arkansas. \n  \nRegister Here\n 
URL:https://achentx.org/event/improving-the-health-status-of-your-community/
LOCATION:Virtual
ORGANIZER;CN="ACHE of North Texas":MAILTO:info@achentx.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20211021T113000
DTEND;TZID=America/Denver:20211021T130000
DTSTAMP:20260603T153911
CREATED:20210913T215602Z
LAST-MODIFIED:20220302T190634Z
UID:17065-1634815800-1634821200@achentx.org
SUMMARY:Reinventing Customer Service in Healthcare: Lessons Learned from the Best
DESCRIPTION:This panel has been approved for 1.5 ACHE Face-to-Face Education Credits. \n\n\n\n\n\n\n\nConsumer-driven services in business and the need for efficiency are accelerating changes in the way organizations operate and compete. Many consumers today are taking greater control of their purchasing power and healthcare decisions and are demanding excellence in service. The challenge is how to give them the best service in a meaningful and economic way. \nJoin us for this educational panel\, which will feature the following panelists: \n\n\n\n  \nFelixia Colón\nSenior Vice President and Group Operating Officer\nSCP Health \nMegan Chavez\, MS\, FACHE\, CPXP\nVice President of the Patient\, Family and Health Plan Member Experience\nCook Children’s Health Care System \nKathi Cox\nSVP\, Integrated Experience\nTexas Health \nAlexandra Cohen\nChief Product Officer\nHeyRenee \nStephanie Wells\nDirector of Patient Experience\nMethodist Health System \n  \nREGISTER HERE\n  \nSpeakers Bios: \n  \n  \nAs Vice President of the Patient\, Family and Health Plan Member Experience at one of the largest freestanding pediatric systems in the country\, Megan Chavez leads Cook Children’s Health Care System’s experience efforts as a passionate champion of bettering the human experience and preventing emotional harm. \nFor more than 20 years\, she has served as an experience leader and advisor to several nationally top-ranked\, large healthcare systems across the country designing and leading organizational change\, high performance cultures and experience excellence. \nAs a wife\, mom of three and the primary caregiver of a chronically ill parent for 20 years\, she is also personally driven by what our patients and families experience and the opportunity to make care and caring better. \n  \nFelixia Colón\, a native of Jacksonville\, FL\, brings over 20 years of healthcare experience to her role as a Senior Vice President and Group Operating Officer with SCP Health. Ms. Colón leads SCP Health’s robust Emergency Medicine\, Hospital Medicine\, and Critical Care Medicine Practice Management services. Ms. Colón is also responsible for deploying Telehealth Solutions and overseeing eHealth implementation across the company’s core services for hospitals and health systems. She maintains oversight and overall accountability for her clients’ clinical performance\, quality care\, operational excellence\, and financial stability. \nMs. Colón has served in various roles in the healthcare field. Her background includes development of a physician outreach program with a major health insurance carrier\, managing multi-specialty and multi-site physician practices in emergency medicine\, academic hospital medicine programs\, private hospital medicine programs\, transitional care medicine\, eHealth/TeleNocturnist programs\, and post-acute practices (SNFs/LTACs). \nMs. Colón formerly served as Senior Vice President for one of the largest independent physician practices in Texas. While there\, she was responsible for the oversight of the company’s operations\, contracting\, business development\, marketing\, recruiting\, and healthcare payment reform programs\, which included CMS’ Bundled Payment Care Initiative (BPCI) Program. \nA graduate of Nova Southeastern University\, Ms. Colón holds a Master of Business Administration\, with a concentration in Management. She earned a Bachelor of Health Administration from the University of North Florida. She is also a Fellow and active member of the American College of Healthcare Executives (ACHE). She holds an elected Board of Directors position with the North Texas Chapter of ACHE and served previously as Vice-Chair for the Diversity & Inclusion Committee. \n  \nAlexandra Cohen is the Chief Product Officer at HeyRenee. She is an MPA and MBA-educated leader with 20 years of experience working on innovative solutions within the healthcare\, insurance\, and online advertising industries. Strong data strategy and management experience. Strong leadership\, strategy\, system architecture\, product management and operations expertise. Known for innovative process development\, ability to translate between technical and non-technical stakeholders\, agility in navigating organizational complexities and skill in evaluating potential projects and solutions. \n  \n  \nKathi Cox is the Senior Vice President of Integrated Experience at Texas Health Resources.  Kathi has worked in a variety of roles at Texas Health for over 28 years including hospital operations\, information technology and patient and family experience.  This diverse background has provided her a wealth of knowledge across the continuum of care that has been paramount to her current work which is to provide a seamless experience for consumers across the Texas Health ecosystem.  Kathi is a graduate of the University of Texas at Austin and holds an MBA from Western Governors University.  In her spare time you will find her playing board games with friends\, smoking meat or in the fall cheering on her Texas Longhorns or Dallas Cowboys. \n  \n  \n  \nStephanie Wells servers as the Director of Patient Experience at Methodist Health System. Stephanie leads the survey strategy\, analyzing and reporting of patient experience data\, the implementation and execution of patient experience initiatives\, as well as the evaluation and sustainment of patient experience best practices. \nStephanie spent the first ten years of her career as a critical care nurse after receiving a BS in Nursing from Texas Tech University Health Sciences Center. Stephanie’s experience as a nurse inspired her passion for improving the experiences that patients have in healthcare. She received a MS in Nursing Leadership and Innovation from Baylor University which lead to an opportunity to work in Patient Experience at MHS. \nStephanie lives in Lucas with her husband of thirteen years and two boys\, 4 and 7 years old. She enjoys wake surfing in the summer and attending her kid’s football and soccer games. \n  \nREGISTER HERE\n 
URL:https://achentx.org/event/reinventing-customer-service-in-healthcare-lessons-learned-from-the-best/
LOCATION:Virtual
ORGANIZER;CN="ACHE of North Texas":MAILTO:info@achentx.org
END:VEVENT
END:VCALENDAR