Ensuring Your Community’s Emergency Preparedness
2021-09-16 11:00 - 12:30 (America/Denver) | Virtual
This panel has been approved for 1.5 ACHE Face-to-Face Credits.
In the best of circumstances, healthcare organizations operate in a complex environment. This can be exacerbated when a community faces a local or national emergency, either natural, human-caused, or technological, that thrusts the healthcare system to the forefront of response and makes it the focus of recovery efforts. It is critical that the local healthcare community be actively engaged in the development of comprehensive emergency preparedness plans, training, and exercises to ensure that local organizations communicate and coordinate their mutual support in service to the community.

Charles Brady
Chairman of Planning & Zoning
City of Arlington
Darrell Pile
Chief Executive Officer
Southeast Texas Regional Advisory Council
Dr. Rohith Saravanan
Regional Chief Medical Officer
Steward Health for West Texas
Jared Shelton, FACHE
President
Texas Health Presbyterian Allen
Andrew B. Smith, FACHE (Moderator)
System Director of Business Operations
Baylor Scott & White Medical Group
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Speakers’ Bios:

Charles Evaristo Brady is a native Texan and 26-year resident of Arlington, Texas. Charles earned his undergraduate degree from the University of Texas – Arlington and his Juris Doctorate from Texas Wesleyan University. Charles a practicing lawyer and a partner in the law firm of Linebarger, Goggan, Blair and Sampson LLP. In addition to his professional pursuits, Charles has been an active volunteer with the Arlington ISD, (Financial Futures Committee, 2 years as Chairman, Bond Steering Committees), the City of Arlington, (Planning and Zoning Commission, Teen Court volunteer Judge), The Salvation Army of Arlington/Mansfield (Council Member), Texas Health Resources (Health Exchange, Member) as well as numerous charitable and fundraising efforts throughout the Metroplex. Charles is married to Leanna and together they have four children.

Darrell Pile is CEO of the SouthEast Texas Regional Advisory Council based in Houston. He earned his Master’s in Health Care Administration from George Washington University in 1981 and served as a hospital administrator for nearly 27 years leading acute care, long term acute care, as well as rehabilitation hospitals. During that time, he also served as Chairman of the Northwest Houston Chamber of Commerce, and as a founding board member for Emergency Services District 11. Mr. Pile has also held board positions with the Texas Hospital Association Council on Policy Development, the NW Houston Chapter of the American Heart Association, the Arthritis Foundation, the Texas Trauma and Acute Care Foundation, the Klein Independent School District Foundation Board, and currently serves on the GETAC stroke committee, the Houston Better Business Bureau Foundation Board, and serves in a consultative role with the Harris County Medical Society Emergency Care Committee. Mr. Pile was also instrumental in the startup of SETRAC and served as vice-chairman under Dr. James “Red” Duke. Today, the unique SETRAC coalition is setting national examples for its work in disaster preparedness as well as with the care of cardiac, stroke, perinatal, and traumatically injured patients.

Dr. Rohith Saravanan is the Regional Chief Medical Officer at Steward Health for West Texas, overseeing Odessa Regional Medical Center and Scenic Mountain Medical Center. He has been part of the West Texas community for just over 2 years, and has had a significant, positive impact on the healthcare and business communities. During this pandemic, he has taken on a front and center role in educating the community on the facts and providing guidance to local leaders as they make decisions to protect our society. His credentials include an undergraduate degree from Canada, a medical doctorate from Grenada, two post-doctoral training certificates from New York State, an MBA from Buffalo, NY, and a Physician Executive certification from American Academy of Physician Leadership. He is a humanitarian at heart, and routinely participates in medical relief trips around the globe. He leads with passion, and describes his ultimate goal as being able to have a positive impact on society.

Andrew B. Smith, FACHE, is a System Director of Business Operations for the Baylor Scott & White Medical Group, focused on enhancing access for patients at clinics across the organization. He has been with Baylor Scott & White for over 10 years with prior roles in clinic operations for primary care and specialty clinics in the North Texas market. Andrew was born and raised in Dallas, and he completed his MHA at Saint Louis University. He is an ACHE Fellow, serves on the Young Benefactors Executive Board for The First Tee of Greater Dallas, and serves on the advisory board for the DISD Sunset High School Academy of Health Sciences. He is married to his wife Kelly, the general counsel of B29 Investments, and they have a 2-year-old son Benjamin and a 2-month-old daughter Katherine.

Jared Shelton, FACHE, serves as president of Texas Health Allen.
He has primary oversight of daily operations and responsibility for the 88-bed hospital’s annual operating plan.
Shelton previously served as vice president of Professional & Support Services for Texas Health Dallas, where he oversaw clinical ancillary and support departments, including Pharmacy, Radiology, Laboratory Services, Respiratory Therapy, Food and Nutrition Services, Rehabilitation Therapies and Medical Physics.
He completed his undergraduate studies at Wake Forest University with a Bachelor of Science degree in business and a minor in religion. He also earned a master’s degree in health care administration from Trinity University.
Shelton is currently a member of the Board of Directors for the North Texas chapter of the American College of Healthcare Executives. In serving the local Allen community, he is the past-chair of the board of directors for the Allen Fairview Chamber of Commerce and serves on the president of the board of directors for the Allen Sports Association. He is a graduate of the Leadership Allen Fairview Class XXVIII as well as Allen ISD Leadership Academy Class II. He is also a former member of the vestry at the Church of the Incarnation in Dallas.
Outside of work, Shelton and his wife, Kathryn, enjoy parenthood with their young children – daughters, Mackenzie and Caroline, and son, Jack.

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Behavioral Healthcare: Approaches to Increase Value for the Organization and Meet Community Needs
2021-09-16 13:00 - 14:30 | Virtual
This panel has been approved for 1.5 ACHE Face-to-Face Credits.
Historically, hospitals and health systems have not always embraced a role in meeting behavioral health needs in communities because managing behavioral healthcare and mental health is very complex. According to the National Alliance of Mental Illness approximately 1 in 5 adults in the U.S.—43.8 million, or 18.5%—experiences mental illness in a given year. The rate of youth with severe depression increased from 5.9% in 2012 to 8.2% in 2015. Nearly half (45 percent) of those with any mental disorder also meet criteria related to having a physical illness or substance abuse. Physical health and mental health issues occur together. For example, people with diabetes or cardiac conditions often develop depression as well. Being able to receive treatment for both conditions through an integrated behavioral health and primary care setting can be especially helpful since how we live our lives (behave) and our physical and mental health all interact with each other in complex ways.

Kyllan Cody, FACHE (Moderator)
Chief Executive Officer
Encompass Rehabilitation Hospital of City View

Theresa Murphy, LCSW
Director of Behavioral Health for the Family Medicine Residency Program
Methodist Health System

Capriana Oyedeji
Program Manager of Dept. of Psychiatry
UT Southwestern Medical Center

Sandy Potter, LCSW, MSSW, MBA
Vice President of Behavioral Health Services
Texas Health Resources
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Speakers’ Bios:

In her position as CEO, Kyllan Cody, FACHE oversees all day-to-day operations as well as patient care and quality at the 77-bed inpatient rehabilitation hospital. Prior to her current role at Encompass Health Rehabilitation Hospital of City View, Kyllan served as a healthcare management consultant for NueHealth, where she provided management consultation to hospitals and ambulatory surgery centers in various areas including operations, regulatory compliance, physician partnerships, budgeting, and business development. Prior to her role as consultant, Kyllan served as Administrator for Cook Children’s Surgery Center, a joint venture between Cook Children’s Medical Center, NueHealth, and a group of physician investors. She also served as vice president of operations at Methodist Charlton Medical Center, and in various roles in both the for-profit and not-for-profit arena in Texas and Florida.
Kyllan is a Fellow of the American College of Healthcare Executives and holds a master’s Degree in Healthcare Administration from Cornell University and a bachelor’s Degree in Political Science from Wake Forest University.
Kyllan and her husband, William, live in Irving, Texas and have two children.

Theresa Murphy, LCSW is a licensed therapist with a focus on integrated behavioral health. Murphy completed both her undergraduate and graduate education at Saint Louis University specializing in social work health and mental health. She spent two years post graduate in the United States Peace Corps serving as a health and mental health specialist in a rural village of Moldova. Upon arriving back stateside, Murphy worked in community mental health and quickly realized her passion for integrating mental health into a person’s healthcare home for timely, quality integrated care. Murphy is in her six year as the Director of Behavioral Health at Methodist Family Medicine Residency Program where she splits her time working directly with patients, researching, educating physicians on evaluating and treating mental health conditions and leading support groups for health providers in their own personal wellbeing and mental health. In her free time Murphy enjoys cooking, spending time outdoors and playing with her son and dog.

Capriana Oyedeji is currently a project manager in the Department of Psychiatry at the University of Texas Southwestern Medical Center in Dallas, Texas. Her role encompasses faculty recruitment, budget, clinical operations, and a partnership between UT Southwestern, Children’s Medical Center and Parkland Hospital. She has 11 years of experience in healthcare administration. Her tenure in healthcare administration started at MD Anderson Cancer Center, where she spent the last 5 years as a department administrator where she was responsible for clinical operations, budget, adopt-a-family, and the patient assistance program. The remaining 5 years were spent in various other leadership roles at the organization.
She holds a master’s degree in business administration. She won the 2019 Distinguished Mentor Award at MD Anderson Cancer Center. She is currently the 2021-2022 Toastmasters International President of the inaugural chapter at UT Southwestern. She is also an active member of the American College of Healthcare Executives.

Sandy Potter, LCSW, MSSW, MBA, Vice President of Behavioral Health Services at Texas Health Resources, has more than 30 years of experience and progressive responsibility in behavioral health and administration. She joined Texas Health Resources in 2018, where she is over the behavioral health service line. Prior to Texas Health Sandy was with Health Care Services Corporation (HCSC), where she was serving as divisional vice president – Government Clinical Operations. In this role she was responsible for clinical operations of Medicare, Medicaid, and CHIP programs for New Mexico, Texas, Montana, Oklahoma and Illinois. Prior to HCSC, Sandy was chief executive officer and market president of ValueOptions of Texas. Earlier in her career, Sandy served as a clinical systems director at Dallas Metrocare Services and had administrative and clinical oversight of crisis and transitional services and four behavioral health clinics.
Sandy graduated magna cum laude with a bachelor’s degree in social work and her master’s of business administration degree from Texas Woman’s University. She earned a master’s degree in social work from the University of Texas at Arlington.

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Population Health Management: Justice, Access, and Financial Implications
2021-09-16 15:00 - 16:30 | Virtual
This panel has been approved for 1.5 ACHE Face-to-Face Credits.

As reimbursements shift from volume based to value based, healthcare organizations are becoming more responsible for providing the resources necessary to meet the needs of a given population. Aligning quality of care with the appropriate level of care and services becomes pertinent to healthcare organizations’ bottom line. It is imperative for healthcare leaders to develop programs that offer underserved communities an opportunity for a healthier tomorrow.

Dr. Ashley Chassé
Clinical Pharmacist
Methodist Population Health

Stephanie Copeland MD, MBA, CPHQ, FAAP
Senior medical Director for Quality
OptumCare, DFW
WellMed/USMD

Charlene Kesee, FACHE (Moderator)
Clinical Department Administrator
UT Southwestern Medical Center

Nico Nguyen, MBA
Director Population Health
CHRISTUS Health

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Speakers’ Bios:

As a pharmacist, Dr. Ashley Chassé is committed to providing patient-centered care and the gift of education to her patients. Growing up in a first-generation household, she was always told that education is the key to success and that has been exemplified in her approach and interactions with patients.
She is currently the clinical pharmacist for the Methodist Patient Centered Accountable Care Organization (MPCACO) and Methodist Alliance for Patients and Physicians (MAP2), where she is responsible for collaborating with providers, health coaches and social workers to ensure patients are receiving appropriate outpatient follow up care.
Dr. Chassé serves as the Community Coordinator for the University of Texas at Austin College of Pharmacy for the Dallas-Fort Worth area overseeing advanced pharmacy practice rotations for students in their final year. She has been an active board member of the Dallas Area Pharmacist Association for 6 years and is responsible for managing the annual scholarship program.
When she isn’t reading the latest Journal of the American Pharmacist Association or volunteering, you can find her dancing at a Zumba class or spending quality time with her husband and 3 children.

Stephanie Copeland MD, MBA, CPHQ, FAAP serves as the Senior Medical Director for Quality for the OptumCare North Texas/Dallas Fort Worth Region (including WellMed and USMD), a role she has held since the summer of 2018. She has been part of the company for 17 years through acquisition. She is also involved in various committees and projects throughout the organization.
Prior to that, she served as Chief Quality Officer at USMD Health System from 2013 to 2018 and served in various leadership roles at USMD/MCNT.
Dr. Copeland attended Abilene Christian University and graduated medical school at UT Southwestern in Dallas. She completed her residency at UT Southwestern in Dallas where she also served as chief resident. She completed a Master’s in Business Administration at the University of Texas at Dallas. She has also previously served as a volunteer private practice clinical assistant professor at UT Southwestern Medical School and previously served as the Past Chair of the AMGA Quality Improvement Council. She is also a member of the AMGA Board of Directors and the AMGA Foundation Board, where she serves as Treasurer. She is also the AMGA Quality Liaison for USMD/WellMed DFW. She also coordinates volunteers from her church for Many Helping Hands, a non-profit that ministers to the homeless in Irving, Texas.
She enjoys spending time with her husband, Benjamin, and her daughter, Isabella and their puppy, Luna. She also likes hiking, reading, writing, artistic endeavors, and traveling.

Charlene Kesee, DBA, FACHE, FACMPE is the clinical department administrator at the University of Texas Southwestern Medical Center in Dallas, Texas. She is currently the senior administrative leader for a surgical department. She has 20 years of experience in healthcare administration. Prior to joining UTSW, her prior experience includes serving as an administrative leader at the University of Nevada School of Medicine for a multi-specialty internal medicine department and in an operations manager role at MD Anderson Cancer Center.
She is a veteran of the US Air Force, with 8 years in direct patient care as a paramedic and medical readiness instructor. She holds a doctorate in business administration as well as a Masters in Health Administration and Masters in Business Administration. She is board certified as a Fellow of the American College of Healthcare Executives and has served on the board of directors for the ACHE Nevada Chapter. She is also a Fellow of the American College of Medical Practice Executives.

Nico Nguyen, MBA. is the Director of Population Health at CHRISTUS Health where she oversees contracting, data analytics, operations, and network performance for the system’s accountable care organization and clinically integrated network. She is responsible for engaging a network of primary care clinicians to achieve the triple aim of healthcare: providing high quality, cost effective and patient-centric care. She is currently participating in CHRISTUS Health’s Leadership & Ethics Academy, a prestigious program made up of leaders across the organization.
Nico previously worked in consulting and was a policy advisor for a Texas state senator where she collaborated with public health agencies and elected officials to help make healthcare more accessible and affordable for all. She holds an MBA with a specialization in Healthcare Administration from Baylor University. She serves on the sponsorship committee for ACHE North Texas and is active in several scholarship organizations.
She has travelled to 29 countries and has a lifelong goal of visiting every country in the world (although this is on hold due to COVID restrictions). She enjoys hiking at national parks, playing badminton and trying new international food.
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Patient Safety Summit - Session #3
2021-09-23 10:00 - 12:00 | TX
Partnering again this year with the
Dallas-Fort Worth Hospital Council Foundation
on their 14th Annual Patient Safety Summit

This year’s event will be virtual.
Dates: Thursdays, September 9, 16, 23 & 30
Times: 10am-12pm
Theme: Healthcare Heroes United
Keynote Speakers: Darryl Ross & Eric Kidwell, “Power of Two!”
Other featured sessions:

“Care for the Caregiver”
“COVID Processes- Learnings and Changes Panel”
“Burnout and Behavioral Health”

More Information – Register Here

Patient Safety Summit - Session #4
2021-09-30 10:00 - 12:00 | TX

Breakfast with the CEO - Frederick P. Cerise, MD, MPH
2021-10-20 07:00 - 08:00 | Virtual
Join us for our next Virtual ACHENTX Breakfast with the CEO!

Frederick P. Cerise, MD, MPH, was named President and Chief Executive Officer of Parkland Health & Hospital System in March 2014.

Prior to joining Parkland, Dr. Cerise served as Vice President for Health Affairs and Medical Education of the Louisiana State University System. From 2004 to 2007, Dr. Cerise was Secretary of the Louisiana Department of Health and Hospitals. He began his career at the Earl K. Long Medical Center, Baton Rouge, Louisiana between 1991 and 2004 as an LSU Clinical Faculty member in Internal Medicine.
Dr. Cerise holds a Bachelor of Science degree from University of Notre Dame and earned his Medical Degree at Louisiana State University in New Orleans. He completed a residency in Internal Medicine at the University of Alabama in Birmingham. In 2011, he earned a Master of Public Health degree from Harvard University School of Public Health. From 2010 to 2016 he served on the Kaiser Commission on Medicaid and the Uninsured and currently serves on the Medicaid and CHIP Payment and Access Commission.

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Reinventing Customer Service in Healthcare: Lessons Learned from the Best
2021-10-21 11:30 - 13:00 | Virtual
This panel has been approved for 1.5 ACHE Face-to-Face Education Credits.

Consumer-driven services in business and the need for efficiency are accelerating changes in the way organizations operate and compete. Many consumers today are taking greater control of their purchasing power and healthcare decisions and are demanding excellence in service. The challenge is how to give them the best service in a meaningful and economic way.
Join us for this educational panel, which will feature the following panelists:

Felixia Colón
Senior Vice President and Group Operating Officer
SCP Health
Megan Chavez, MS, FACHE, CPXP
Vice President of the Patient, Family and Health Plan Member Experience
Cook Children’s Health Care System
Kathi Cox
SVP, Integrated Experience
Texas Health
Alexandra Cohen
Chief Product Officer
HeyRenee
Stephanie Wells
Director of Patient Experience
Methodist Health System

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Speakers Bios:

As Vice President of the Patient, Family and Health Plan Member Experience at one of the largest freestanding pediatric systems in the country, Megan Chavez leads Cook Children’s Health Care System’s experience efforts as a passionate champion of bettering the human experience and preventing emotional harm.
For more than 20 years, she has served as an experience leader and advisor to several nationally top-ranked, large healthcare systems across the country designing and leading organizational change, high performance cultures and experience excellence.
As a wife, mom of three and the primary caregiver of a chronically ill parent for 20 years, she is also personally driven by what our patients and families experience and the opportunity to make care and caring better.

Felixia Colón, a native of Jacksonville, FL, brings over 20 years of healthcare experience to her role as a Senior Vice President and Group Operating Officer with SCP Health. Ms. Colón leads SCP Health’s robust Emergency Medicine, Hospital Medicine, and Critical Care Medicine Practice Management services. Ms. Colón is also responsible for deploying Telehealth Solutions and overseeing eHealth implementation across the company’s core services for hospitals and health systems. She maintains oversight and overall accountability for her clients’ clinical performance, quality care, operational excellence, and financial stability.
Ms. Colón has served in various roles in the healthcare field. Her background includes development of a physician outreach program with a major health insurance carrier, managing multi-specialty and multi-site physician practices in emergency medicine, academic hospital medicine programs, private hospital medicine programs, transitional care medicine, eHealth/TeleNocturnist programs, and post-acute practices (SNFs/LTACs).
Ms. Colón formerly served as Senior Vice President for one of the largest independent physician practices in Texas. While there, she was responsible for the oversight of the company’s operations, contracting, business development, marketing, recruiting, and healthcare payment reform programs, which included CMS’ Bundled Payment Care Initiative (BPCI) Program.
A graduate of Nova Southeastern University, Ms. Colón holds a Master of Business Administration, with a concentration in Management. She earned a Bachelor of Health Administration from the University of North Florida. She is also a Fellow and active member of the American College of Healthcare Executives (ACHE). She holds an elected Board of Directors position with the North Texas Chapter of ACHE and served previously as Vice-Chair for the Diversity & Inclusion Committee.

Alexandra Cohen is the Chief Product Officer at HeyRenee. She is an MPA and MBA-educated leader with 20 years of experience working on innovative solutions within the healthcare, insurance, and online advertising industries. Strong data strategy and management experience. Strong leadership, strategy, system architecture, product management and operations expertise. Known for innovative process development, ability to translate between technical and non-technical stakeholders, agility in navigating organizational complexities and skill in evaluating potential projects and solutions.

Kathi Cox is the Senior Vice President of Integrated Experience at Texas Health Resources. Kathi has worked in a variety of roles at Texas Health for over 28 years including hospital operations, information technology and patient and family experience. This diverse background has provided her a wealth of knowledge across the continuum of care that has been paramount to her current work which is to provide a seamless experience for consumers across the Texas Health ecosystem. Kathi is a graduate of the University of Texas at Austin and holds an MBA from Western Governors University. In her spare time you will find her playing board games with friends, smoking meat or in the fall cheering on her Texas Longhorns or Dallas Cowboys.

Stephanie Wells servers as the Director of Patient Experience at Methodist Health System. Stephanie leads the survey strategy, analyzing and reporting of patient experience data, the implementation and execution of patient experience initiatives, as well as the evaluation and sustainment of patient experience best practices.
Stephanie spent the first ten years of her career as a critical care nurse after receiving a BS in Nursing from Texas Tech University Health Sciences Center. Stephanie’s experience as a nurse inspired her passion for improving the experiences that patients have in healthcare. She received a MS in Nursing Leadership and Innovation from Baylor University which lead to an opportunity to work in Patient Experience at MHS.
Stephanie lives in Lucas with her husband of thirteen years and two boys, 4 and 7 years old. She enjoys wake surfing in the summer and attending her kid’s football and soccer games.

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Improving the Health Status of Your Community
2021-10-21 15:30 - 17:00 | Virtual
This panel has been approved for 1.5 ACHE Face-to-Face Credits.

Healthcare organizations exist to serve the communities in which they reside. Though community health has always been a focus for these organizations, new regulations require them to take an active role. The health of a community or geographic population has a critical impact on a healthcare organization’s planning, operations, financial sustainability, outcomes and success.

Join us for this educational panel, which will feature the following panelists:

Mark Andrew Casanova, MD, FAAHPM
Hospice and Palliative Medicine
Baylor Scott & White Health
Shannon Huggins (Moderator)
Senior Vice President, Contract Strategy and Population Health
Methodist Health System
Jerri A. Locke
Director of Healthy Aging
Methodist Health System, Dallas
Niki D. Shah, MHSA, MBA, CCHW
Vice President of Community Health
Baylor Scott & White Health
Paula Turicchi, FACHE
Chief Strategy Officer
Parkland Community Health Plan

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Speakers Bios:

Dr. Mark Andrew Casanova has completed board certification in Internal Medicine and Palliative Medicine. He graduated from Internal Medicine residency training in 2003, at which time he became involved with the clinical ethics consultation service at Baylor University Medical Center (BUMC), and has provided numerous clinical ethics consultations since then. In 2004, he and a team established the BUMC Palliative Care Consultation Service. Now known as the Supportive and Palliative Care Service, the team was recognized for excellence by the American Hospital Association with a Circle of Life Citation of Honor in 2007. In 2011 Dr. Casanova took over responsibility as the Chairman of the Supportive and Palliative Care and the Institutional Ethics Committee at BUMC. In 2011 the BUMC Supportive and Palliative Care Service became the first palliative care program in Texas and one of the first 10 in the country to become Joint Commission certified. He continues to maintain a component of his general Internal Medicine practice. Dr. Casanova lectures on issues related to clinical ethics and palliative medicine, and has also lobbied the Texas state legislature on similar topics, on behalf of the field of medicine and patients. Additionally, Dr. Casanova enjoys involvement with organized medicine, to include being the 2020 president of the Dallas County Medical Society, as well as serving on multiple councils and committees of the Texas Medical Association. Most recently, during the COVID-19 pandemic, Dr. Casanova had served on a variety of advisory committees, including at the Dallas County level, up to the State level, serving on the TMA COVID-19 Taskforce.

Shannon Huggins is currently Senior Vice President, Contract Strategy and Population Health for Methodist Health System. She began with Methodist in 2002 and has responsibilities for non-governmental payor contracting and relations on behalf of Methodist facilities, joint venture organizations, transplantation services, Accountable Care Organization / CIN and physician groups. Additionally she has operational responsibilities for the population health services. She also oversees the bundled payment projects within Methodist Health System. Shannon has designed and implemented contracting and pricing strategies for Methodist. MPCACO has successfully achieved for Medicare over $100 million in savings for the 8 years in participating in this program – an achievement only 14 other ACOs across the nation also have. The ACO also performed in the top quartile of ACOs who achieved savings in quality metrics.
Shannon has over 29 years of experience in contracting, payor relations, population health, financial analysis and decision support. Prior to Methodist, Shannon served in several roles at Baylor All Saints (formerly All Saints Health System) in Ft. Worth and various roles in a profit hospital organization. She has served on various civic boards and is currently President of the Alumni Association for her alma mater the University of the Ozarks. Civically, she was selected to be in Leadership Dallas class of 2014. Also, Shannon currently serves on several Board of Directors as a representative for Methodist Health System. She earned her BS in Marketing/Finance from University of the Ozarks and her MS in HealthCare Administration from Texas Woman’s University.

Jerri A. Locke currently serves as the director of Healthy Aging at Methodist Health System in Dallas, a position she has held for more than 20 years. Her career includes teaching elementary school, sales and marketing at AT&T, working with individuals with disabilities, all which provided the foundation for her current position with Methodist.
During her tenure at Methodist Health System, she has used the opportunity to improve the health and welfare of the older adults in the community by offering a wide variety of programs. The goal of all programs is to keep the older adults engaged, educated, and connecting with others.
Rather than view the pandemic as a barrier, the Methodist Generations members have had access to 30 -40 different programs each month all via Zoom. Classes have ranged from drawing to organizing to health and education presentations.
She recently presented at the National Council on Aging on “Isolation is Killing our Older Adults” and “Staying Relevant in a Changing Aging World”.
Jerri is continually looking for ways to increase the number of participants by finding unique topics and services of interest to the members. Within the next five years, she hopes to find new partners to enhance the mission of the healthcare system, embracing the goals of the ACA, and recognizing the challenges of a quickly growing aging society as the Baby Boomers age.

Niki D. Shah, MHSA, MBA, CCHW, is the Vice President of Community Health at Baylor Scott & White Health. Niki is an experienced healthcare executive with the passion, ambition and skills to transform communities and improve outcomes through innovation, partnerships, strategic development and focused execution.

Paula Turicchi, FACHE is the Chief Strategy Officer at Parkland Community Health Plan.
Parkland Community Health Plan offers Medicaid (STAR/CHIP) managed care to more than 200,000 members in a seven-county area in and around Dallas. In her role, Paula strives to make a difference for patients and their families by strengthening the business of the organization through processes, systems, partnerships, and new ventures. She has a passion for finding innovative ways to eliminate barriers to care, including financial, language, health literacy, and housing challenges. She has more than 30 years of experience in the healthcare industry and previously served as the vice president of hospital operations and administrator of Women and Infant’s Specialty Health (WISH) at Parkland Health & Hospital System, where she oversaw operations for one of the largest maternity services in the United States. In addition, Paula was instrumental in the design and construction of the new Parkland Hospital facility and the Moody Center for Breast Health. Paula was a 2018 Texas Hospital Association Leadership Fellow and has co-authored several journal articles in collaboration with UT Southwestern physicians. She is board certified in healthcare administration by the American College of Healthcare Executives and holds a Master of Healthcare Administration from Trinity University and a Bachelor of Business Administration from the University of Arkansas.

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Breaking the Mold - An ACHENTX WHEN Event
2021-10-26 12:00 - 13:00 | Virtual
This program is being offered by the ACHENTX Women’s Healthcare Executives’ Network (WHEN)

Be sure to join us for our next virtual Women’s event – this time during the lunch hour for many, making it an easy brownbag lunch program.

Panelists:
Charmaine Christiansen, MBA, MHSM
System Director of Clinic Access Services
Baylor Scott & White Health

Patricia T. Driscoll, BSN, MSN, JD (Emcee)
Professor of Healthcare Administration
Texas Woman’s University

Angela Michael, MHS-HFM, LSSBB, CPHQ, CIC (Moderator)
Manager for Improvement Academy
Methodist Health System

Felicia Miller, MBA, SPHR, SHRM-SCP, CHHR
Executive Vice President & Chief Talent Officer
Parkland Health & Hospital System

Maureen Spivack
Advisor to corporate executives and boards on strategic and financial transactions

Ashley Yen
Assistant Vice President & Associate In-House Counsel
Methodist Health System

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Speakers’ Bios:

Charmaine Christiansen, MBA, MHSM, serves as the System Director of Clinic Access Services at Baylor Scott & White Health. In her role she serves as the internal revenue cycle executive level liaison for clinic leadership across the enterprise; coordinating efforts to create a consistent registration and patient experience while ensuring appropriate tools are in place to comply with regulatory requirements.
During her 10-years in healthcare leadership, Christiansen has gained extensive experience spanning multiple hospital and clinic departments with increasing responsibility. Most of her tenure spent in clinic operations focusing on process improvement and organizational development. Christiansen has led and managed small and large practices spanning 19 providers and over 65 employees. Of note, she aided in extensively increasing practices monthly margins through focused areas of improvement and streamlined workflow execution.
Most recently, Christiansen spearheaded the development of the No-Touch Registration workflow and the BSW Virtual Registration workflow. Aiding to reduce COVID-19 exposure between patients and employees while safeguarding a complete and timely registration process. Currently, she is supporting a project regarding optimization of the MyBSWHealth patient portal, creating a streamlined approach to registration for virtual and in-person visits.
Presently, Charmaine is the Vice Board Chair of CASA of Collin County promoting the protection and best interest of abused or neglected children. As well as continues serve as a member of the ACHE NTX WHEN committee that she aided in founding in 2019; where she emphasis the importance of networking and advocating for women in healthcare leadership.
Christiansen holds a Bachelor of Arts degree in History from University of Central Oklahoma and a Dual Master’s in Business and Health Systems Management from Texas Woman’s University.

Patricia T. Driscoll, BSN, MSN, JD, is an accomplished educator and senior healthcare leader; Pat Driscoll is the former President and CEO of Home Health Services of Texas, Inc. Prior to stepping into the CEO role, she served on the board of directors. She has more than 40 years of health care experience, including work in her private legal practice and roles in a variety of clinical, executive, consultant, and educational settings. Pat currently serves as Professor of Healthcare Administration at Texas Woman’s University. She was previously Senior Vice President and Chief Operating Officer for St. Paul Medical Center and served in managerial roles at Parkland Health and Hospital System and RHD Memorial Medical Center. In her role as a consultant, she advised Fortune 500 companies on health care strategy.
Pat has extensive expertise in acute and post -acute care, as well as community engagement. She is the Chair-elect of the board of directors of CHAP (Community Health Accreditation Partner) in Washington DC, and is involved in the development of standards for community-based care. Pat is the immediate past chair of the THR Community Leadership Council for Dallas and Rockwall, which is engaged in addressing social determinants of health with an emphasis on behavioral health in underserved zip codes. She served on the Board of Health First, an integrated health delivery system with four hospitals, a health plan, home health and hospice, and served as the Chair of the Board of the North Texas Health Industry Council.
Pat holds a JD from Southern Methodist University, as well as a BSN and MSN.

Angela Michael, MHS-HFM, LSSBB, CPHQ, CIC, is a healthcare leader, coach and collaborator who is passionate about improving patient experience and key outcomes by engaging clinical and operational leaders on innovative process improvements. Her passion for healthcare improvement is cemented firmly in her experience as the advocate and care navigator for her mom (oncology) and daughter (prematurity). As a young millennial female healthcare leader, whose ethnicity and origin have ties to India, Nigeria, Canada, and America, Angela also believes in quietly and peacefully influencing an inclusive and equitable culture for all.
For over a decade, Angela has engaged healthcare cross-functional teams with a strong focus on clinical quality improvement, performance excellence, project management and clinical analytics. In her current role at Methodist Health System, she collaborates with leaders at all levels of the organization to advance patient care and employee engagement. Angela holds a Master’s degree in Health Finance and Management from Johns Hopkins University Bloomberg School of Public Health, and is an active member with the American College of Healthcare Executives (ACHE) North Texas chapter.
Angela’s world revolves around her family, her husband, their 9 year old daughter, 6 year old son and two dogs, Spot and Snow! Her all-time favorite quote is by Dr. Nelson Mandela, “I never fail. I am either winning or learning”.

Felicia Miller, MBA, SPHR, SHRM-SCP, CHHR is the EVP & CTO at Parkland. Felicia has more than 30 years of leadership experience in healthcare HR across both non-profit and for-profit health systems, including more than 22 hospitals and approximately 187,000 employees. Her most recent experience as Chief Human Resources Officer for Tenet Healthcare Corporation’s Texas region saw her leading the charge for comprehensive talent management in a heavily data-driven culture while fostering cross-functional working relationships with executive counterparts across divisions.
Prior to her time at Tenet, Felicia spent 19 years with Presbyterian Hospital Dallas and Texas Health Resources. Her tenure with PHD included roles with increasing responsibility and seniority, having progressed from a career center coordinator to manager roles, senior HR generalist and director of HR.
Felicia received a Master of Business Administration from LeTourneau University. She also has dual Bachelor of Science degrees in Health Information Management and Health Professions from Texas State University. Felicia’s professional certifications include Senior Professional Human Resources (SPHR), SHRM-Senior Certified Professional (SHRM-SCP) and Healthcare Huma Resources (CHHR). She is also an active community member, involved in multiple business organizations and the recipient of numerous professional accolades.

Maureen Spivack has spent her career building and leading teams to advise corporate executives and boards on the execution of strategic and financial transactions for publicly-traded, privately-held and not-for-profit healthcare services companies. She has cultivated an extensive network of relationships while executing over several billion dollars of value-creating events for large cap and middle market stakeholders. Her passion for healthcare began early in her career, as a practicing medical surgical nurse, and continued throughout a 30-year career in mergers and acquisitions. As a qualified financial expert, as defined by the SEC, her breadth of industry expertise includes all types of healthcare providers, payors, troubled company special situations, as well as other professional services and financial services firms.
Maureen advises private equity firms in their evaluation of potential healthcare investments and guides companies as a board member and CEO advisor. Maureen brings strategic thinking and insight, a deep understanding of business operations and strong financial acumen developed over a career of creating stakeholder value to the boardroom. She has a deep knowledge of corporate governance and she develops significant relationships quickly; using her capabilities to work with CEOs to build industry-leading companies or turnaround troubled company situations.
Current Board positions include: Board member of Paradigm Health LLC, a state wide palliative care and hospice company, Havencrest Capital Management portfolio company; Board member of Excelin Home Health, LLC., a multi state home health and hospice company, Corinthian Capital portfolio company; Board member of Austin Pain, LLC., a physician pain management rollup, New State Capital Partners portfolio company; and, Immediate Past Chairperson of the Board of Community Health Accreditation Partner (CHAP), the national accreditation body for home health, hospice and private duty nursing. Previously, Maureen was a Board member of Quality Systems Inc (ticker: QSII) from 2010-2012, serving on the Audit and Strategic Transactions Committees. She resigned due to KPMG independence requirements.

Ashley Yen is Assistant Vice President & Associate In-House Counsel at Methodist Health System. She earned her undergraduate degree from Rice University and her law degree from SMU Dedman School of Law. Having a strong desire to go in-house right out of law school, during law school, Ashley interned with 7 different in-house before going in-house. In her spare time, Ashley enjoys committing her time to mentoring law school students and promoting diversity and inclusion initiatives through various organizations like the Diversity Attorney Pipeline Program. In her spare time, Ashley enjoys snowboarding, wedding coordinating, and overordering food.

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Conversation with the Chiefs
2021-11-04 17:30 - 18:30 | Virtual
Please join us for our virtual Conversation with the Chiefs event.

Our panelists will include the following:

LaVone Arthur, FHIMSS
Chief Business Transformation Officer
Baylor Scott & White Health
Kyle Kirkpatrick, FACHE (Moderator)
Partner – Consulting Services
Director of Consulting Services
Sanjay K. Shetty, MD, MBA
President
Steward Health Care System (North America).
David J. Tesmer, MPA
Chief Community and Public Policy Officer
Texas Health Resources

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Speakers’ Bios:

LaVone Arthur is the chief business transformation officer of Baylor Scott & White Health, the largest not-for-profit health system in Texas. The integrated delivery network includes 49,000 employees, 51 hospitals, 7,300 affiliated physicians, more than 1,100 access points, Scott and White Health Plan, FirstCare Health Plans, Baylor Scott & White Research Institute and one of the nation’s largest accountable care organizations, Baylor Scott & White Quality Alliance.
In her role, Arthur leads business transformation strategies, working to accelerate value provided to Baylor Scott & White Health’s clinical enterprise. In addition, she leads integration, enterprise project management and enterprise process improvement.
Over a 30+ year career with Baylor Scott & White Health and legacy Baylor Health Care System, Arthur has served in multiple roles. Most recently, she served as chief strategy officer, where she worked with the executive team to develop, communicate and execute the system’s strategy. Prior to that, she served as chief integration officer, developing and deploying integration strategies following the 2013 combination of Baylor Health Care System with Scott & White Healthcare. Previously, as senior vice president, business development, she oversaw new business transactions and joint venture arrangements.
In addition to being a Fellow and former national vice-chair of the Healthcare Information and Management Systems Society (HIMSS), board member of American Hospital Association’s (AHA) for-profit subsidiary—Health Forum, and member of AHA’s Center for Health Innovation and Leadership Council, Arthur is an advanced member of the Healthcare Financial Management Association (HFMA) and a past chair of the North Texas Healthcare Information & Quality Collaborative. She is the recipient of multiple awards, including the Dallas Business Journal’s 2014 Women in Business Award and 2014 Who’s Who in Healthcare, 2017 and 2018 Becker’s Women Hospital & Health System Leaders to Know and the 2018 Outstanding Women of Today in Healthcare award from the Altrusa International of Richardson Foundation.
Arthur holds a bachelor of science degree in health systems engineering from the Georgia Institute of Technology and a master of business administration in health services management from the University of Dallas.

Kyle Kirkpatrick, FACHE, has over 25 years of consulting and operational experience working in healthcare and life sciences with public and private organizations across the U.S. He is a former hospital CEO with experience running groups of hospitals, managing joint ventures, implementing new strategies, driving EBITDA enhancements, and creating positive organizational cultures. He has worked as a consultant within Big 4 firms focused on strategic planning, M&A, and operational improvements. His strategy experience includes facilitation, visioning, strategy and operating model development. He has strong project management experience to coordinate complex initiatives across multiple stakeholder groups.
Kyle and his wife Amy live in Argyle, Texas and have three teenage children. His interests are his family, ranching, fitness, and beekeeping. He has spoken at various conferences over his career on strategy and M&A related topics..

Sanjay K. Shetty, MD, MBA is the President of Steward Health Care System (North America). Steward is the largest privately held, physician-owned, and physician-led health system in the country, with a focus on providing high quality, high value care through its integrated healthcare delivery model. Shetty succeeded founder Dr. Ralph de la Torre to take executive leadership of domestic operations in March 2021, including 35 acute care facilities, a large multispecialty medical group, and an integrated accountable care organization, as well as numerous other healthcare entities comprising Steward’s innovative community care model. Shetty has served in leadership roles across each of Steward’s core business lines, including as President of Steward Medical Group, an 1,800-provider multispecialty practice with providers in 11 states and as President of Steward’s ACO, Steward Health Care Network, where he was responsible for Steward’s quality and financial performance under alternative payment models. Most recently, he served as President of the South Region (TX/LA/AR/FL), providing leadership over 12 acute care facilities with a focus on strategic growth and operations. Through these previous leadership roles, he was instrumental in expanding Steward’s participation in value-based reimbursement models, doubling of the size of the medical group through nationwide expansion and acquisition, and engineering a turnaround of multiple acute care facilities that had been struggling prior to acquisition.
A practicing radiologist, Dr. Shetty has been actively involved in the state and national level activities of the American College of Radiology, including as Past President of the Massachusetts Radiological Society and a past member of the ACR national Council Steering Committee. Other roles have included service as Chair of the national Resident and Fellows Section, a member of the RADPAC Board, and a course director for the Leadership Accelerator course at the RLI, in additional to work on numerous national committees in economics, government relations, and membership.
He is an Associate Clinical Professor of Radiology at Tufts University School of Medicine and has authored numerous articles, reviews, editorials, and book chapters, in addition to co-authoring a review book in neuroradiology. Prior to joining Steward, he was a consultant at Bain & Company. He is a graduate of Harvard College (A.B. summa cum laude), Harvard Medical School (MD), and the Wharton School (MBA), and he was a resident, chief resident, and fellow in Radiology at the Massachusetts General Hospital. He was recognized by the Boston Business Journal as one of “Boston’s 40 Under 40” in 2012 and by Becker’s Hospital Review in its listing of “Rising Stars: 25 Healthcare Leaders Under 40” in 2013.
Dr. Shetty has had numerous volunteer roles as well. He serves as a Trustee at Phillips Exeter Academy, his alma mater, where he also serves as Class President and Class Agent. He is a past member of the Board of Trustees at the Chestnut Hill School, a coeducational elementary school in Chestnut Hill, MA, where he served as Chair of the Trusteeship Committee (focused on governance, trustee selection and training, and bylaws), Co-Chair of the Head of School Search Committee, and Vice President of the Board of Trustees. He is a past member and Vice President of the Board of Directors of BANA, a national Indian cultural and social organization.
Dr. Shetty lives in Dallas, TX with his wife and children.

David J. Tesmer, chief community and public policy officer, has more than 30 years of experience in public policy and stakeholder relations. Joining Texas Health Resources in 1995, he is responsible for providing the organization’s strategic direction in public policy, stakeholder relations, faith and spirituality integration, community health improvement and north Texas healthy communities (Blue Zones Project Fort Worth).
Tesmer has held a variety of key leadership positions at the local, state and national level including director emeritus and past chair of the North Texas Commission. He is past chair of the Greater Arlington Chamber of Commerce and Texas Hospital Association (THA) Political Action Committee (PAC) and the Dallas Fort Worth Hospital Council’s Community Health Collaborative. He currently serves as chairman of the Government Affairs Committee of Premier Inc. (Washington D.C) and is a member of the American Hospital Association’s (AHA) Multi-Hospital Policy Committee and the Texas 2036 Health Policy Workgroup.
Tesmer serves on the board of directors of the Trauma Center Association of America and the University of North Texas Health Science Center Academic Community Partnerships Advisory Board. He also provides his insight on stakeholder relations and public policy as a guest lecturer at Texas Christian University Neeley School of Business and University Texas Dallas Naveen Jindal School of Management.
He has been recognized by Premier, AHA and THA for his outstanding advocacy efforts by receiving the Excellence in Advocacy Award, Most Valuable PAC Player and HOSPAC Star Award. In addition, Tesmer was awarded the United Nations Global Leadership Award for Sustainable Development for Good Health and Wellbeing.
Tesmer earned a Bachelor of Arts in Political Science and a Master of Public Administration both from Texas Tech University.

A special thanks to J Taylor for hosting this event!

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DFW Healthcare Student Summit
2021-11-06 09:00 - 11:00 | Virtual
Please Join Us for Our Second Annual DFW Healthcare Student Summit

Agenda:

9-9:55am – Healthcare Leadership Panel
10-11am – Breakout Sessions

Pharmaceuticals
Project Management
Quality and Patient Safety
Digitization of Healthcare

Note: This event will be via zoom .
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Moderator:
Dr. Britt Berrett, FACHE, Program Director of Healthcare Leadership & Management Jindal School of Management at University of Texas at Dallas
Britt Berrett, FACHE served as the president of Texas Health Presbyterian Hospital Dallas, a 900-bed hospital, and executive vice president of the Texas Health Resources (THR) network of 24 facilities and more than 250 ambulatory centers located throughout North Texas prior to joining UT Dallas. Previously he was the president and chief executive officer of Medical City and Medical City Children’s Hospital, the flagship medical center for the North Texas Division of HCA. He also served as a CEO as part of the SHARP Healthcare system in San Diego, Calif. With almost 30 years of both not-for-profit and for-profit executive healthcare experience, he has navigated some of the most complicated organizational and environmental challenges in healthcare. In his executive role, his organizations have achieved recognition for exceptional organizational performance and employee engagement. Berrett has experienced an inspiring level of success through his commitment to teams and organizational culture. Throughout his career, he has served on 17 boards of directors for industry and community organizations and agencies. He brings his professional and educational experience to The University of Texas at Dallas to prepare the next generation of healthcare leaders.

Panelists:

Angela Michael, MHS-HFM, LSSBB, CPHQ, CIC, Manager for Improvement Academy at Methodist Health System
Angela is a healthcare leader, coach and collaborator who is passionate about improving patient experience and key outcomes by engaging clinical and operational leaders on innovative process improvements. Her passion for healthcare improvement is cemented firmly in her experience as the advocate and care navigator for her mom (oncology) and daughter (prematurity). As a young millennial female healthcare leader, whose ethnicity and origin have ties to India, Nigeria, Canada, and America, Angela also believes in quietly and peacefully influencing an inclusive and equitable culture for all.
For over a decade, Angela has engaged healthcare cross-functional teams with a strong focus on clinical quality improvement, performance excellence, project management and clinical analytics. In her current role at Methodist Health System, she collaborates with leaders at all levels of the organization to advance patient care and employee engagement. Angela holds a Master’s degree in Health Finance and Management from Johns Hopkins University Bloomberg School of Public Health and is an active member with the American College of Healthcare Executives (ACHE) North Texas chapter.
Angela’s world revolves around her family, her husband, their 9 year old daughter, 6 year old son and two dogs, Spot and Snow! Her all-time favorite quote is by Dr. Nelson Mandela, “I never fail. I am either winning or learning”.

Jared Lange MBA, Director for Business Sustainability and Development at Parkland
Jared joined Parkland Health & Hospital System in March 2019 and is the Director of Business Sustainability and Development. Jared’s role is responsible for leading strategic efforts to identify cost-saving and additional revenue opportunities for Parkland. Also, Jared is actively involved in Parkland’s fight against the Covid pandemic. Jared helped lead the activation of one of the first testing drive-thrus in the country in March of 2020, with the ability to test hundreds of people per day. Also, he managed two mega vaccine sites with the capacity to vaccinate thousands of people per day in early 2021.
Before joining Parkland, Jared served in various consulting and operations roles. He was a Sr. Operations Consultant for CallisonRTKL, where he helped define the future processes that would drive the conceptual design of a new facility. Also, Jared spent the first seven years of his career with Crothall Healthcare, working in various support service roles in hospitals across the country.
Jared obtained a Bachelor of Arts degree with a concentration in Economics from Wabash College and earned his Master’s in Business Administration from the University of Texas at Dallas. In addition, he obtained his Lean and Six Sigma Black Belt from IISE. He’s the Chair of the Membership and Networking Committee for the ACHE of North Texas Chapter. Also, he’s the President of Wabash College’s DFW Alumni Board of Governors.

Fraser Hay, FACHE, President of Texas Health Harris Methodist Hospital, Hurst-Euless-Bedford
Fraser Hay is the President of Texas Health Harris Methodist Hospital Hurst-Euless-Bedford (THHEB), where he has served since the beginning of 2018. He has worked as an executive in progressive leadership roles within Texas Health Resources since 2010, first at Texas Health Southwest Fort Worth and then Texas Health Plano, before moving to THHEB.
In his current role, Fraser oversees the daily operations, strategic planning, business development, continuous improvement, and hospital culture for the more than 1,300 employees, 200 volunteers, and 800 active staff physicians and allied health professionals.
Throughout his career, Fraser has overseen more than $125 million in construction projects and has been known for his collaborative leadership style that focuses on building partnerships with physicians and hospital staff to collectively enhance the care provided.
Fraser received his BBA in Finance from the University of Oklahoma and then his Masters in Health Administration from Trinity University in San Antonio. He completed his residency with INTEGRIS Health in Oklahoma City.
He is a Fellow with the American College of Healthcare Executives (ACHE) and was honored as the 2015 Young Healthcare Executive of the Year by the North Texas Chapter of ACHE, and the 2017 Young Healthcare Executive of the Year by the Dallas-Fort Worth Hospital Council.
Fraser is actively involved in his profession and community by serving on the Boards of the Texas Health Southlake hospital, Texas Health Bedford Surgery Center, North Texas Chapter of ACHE, HEB ISD Education Foundation, and is actively involved in his church and children’s activities.

Breakout Session Hosts:
• Pharmaceuticals
–Marva M. Goins, Pharm.D., M.B.A., DPLA, FACHE, Director of Pharmacy at Texas Health Harris Methodist Hospital Southwest Fort Worth
• Project Management
–Dr. Brandon Goertz, Vice President of Professional and Support Services at Texas Health Harris Methodist Hospital Hurst – Euless – Bedford
• Quality and Patient Safety
—Tracy B. Chamblee, PhD, APRN, PCNS-BC, AE-C, CPHQ, CPPS, Clinical Executive at UNTHSC, Managing Editor for the journal of Pediatric Nursing and Former Senior Director of Quality and Patient Safety at Children’s Health
• Digitization of Healthcare
–Dr. Mehmet Ayvaci, is an Associate Professor of Information Systems in the Jindal School of Management at the University of Texas Dallas

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The Bold Path: Minority Women in Healthcare Navigating Executive Leadership
2021-11-17 19:00 - 20:00 | Virtual
Please join us for this very special event being offered by our ACHENTX Diversity & Inclusion Committee.

ACHE members can self-report this virtual event through the ache.org portal for approval to receive 1.0 Qualified credit.

Our guest presenters for this evening’s program will be:
Tiffany Northern, FACHE
Chief Operating Officer
Texas Health Resources
Suzanne Jackson, FACHE
Vice President of Urgent Care
HCA
Colea Owens, MBA, BSN, RN (Moderator)
Associate Dean of Nursing
West Coast University
Sandra Sneed
Vice President of Operations
Texas Health Arlington
Angela Vincent Michael
Manager, Improvement Academy, Performance Analytics & MCCN
Methodist Health System

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Speakers Bios:
Suzanne Beauvoir Jackson, FACHE, is a creative healthcare executive with over 20 years of experience and a proven track record of building relationships, executing on strategies and ensuring operational excellence, Suzanne is a 19 year veteran of HCA Healthcare. She has held hospital CEO, COO and Associate Administrator leadership roles, and currently is serving as HCA’s Vice President of Urgent Care Services responsible for clinic operations, staff training and development as well as regulatory compliance & accreditation. Currently, HCA urgent care operates over 160 clinics across 19 markets and has plans to continue its growth.
A native of Skokie, Illinois, Suzanne started her career as a healthcare consultant in the Chicago office of Cap Gemini Ernst & Young after receiving a master’s degree in Health Services Administration from the University of Michigan and bachelor’s degree from the University of Illinois – Champaign.
A Fellow in the American College of Healthcare Executives, she has continued to promote excellence in healthcare management through involvement with local service organizations, such as Delta Sigma Theta Sorority Inc., Crisis Link, Virginia State University’s Business Council and the North Texas Chapter of Jack and Jill of America. Suzanne was appointed to the Commonwealth of Virginia Governor’s Council for Women, served as ACHE District 2’s Regent At Large, and served as a board member for the American Hospital Association’s Institute for Diversity & Health Equity. Currently, Suzanne is a board member of the Urgent Care Association Foundation and is serving on the inaugural Urgent Care Association Commission on Diversity.
Suzanne, her husband and two daughters, Taylor and Zoe, have resided in the Dallas area since August of 2017.
Angela Vincent Michael is a healthcare leader, coach and collaborator who is passionate about improving patient experience and key outcomes by engaging clinical and operational leaders on innovative process and technology changes. Her passion for healthcare improvement is cemented firmly in her experience as the advocate and care navigator for her mom (oncology) and daughter (prematurity). As a young millennial female healthcare leader, whose ethnicity and origin have ties to India, Nigeria, Canada, and America, Angela also believes in quietly and peacefully influencing an inclusive and equitable culture for all.
For over a decade, Angela has engaged healthcare cross-functional teams with a strong focus on clinical quality improvement, performance excellence, project management and clinical analytics. In her current role at Methodist Health System, she collaborates with leaders at all levels of the organization to advance patient care and employee engagement using the lens of improvement and analytics. Angela holds a Master’s degree in Health Finance and Management from Johns Hopkins University Bloomberg School of Public Health, and is an active member with the American College of Healthcare Executives (ACHE) North Texas chapter.
Angela’s world revolves around her family, her husband, their 9 year old daughter, 6 year old son and two dogs, Spot and Snow! Her all-time favorite quote is by Dr. Nelson Mandela, “I never fail. I am either winning or learning”.
Tiffany Northern, MHA, FACHE, is the chief operating officer for Texas Health Presbyterian Hospital Dallas. In this role, Tiffany will provide administrative direction for all ancillary and support areas of the hospital. She is accountable for achieving the financial, operational and service delivery objectives of the hospital. Before joining Texas Health, Tiffany served as the vice president of operations for MedStar Health, based in Washington D.C. Northern holds a Master’s degree in Health Administration from Florida Agricultural and Mechanical University, and a Bachelor’s in Business Administration from Alabama State University. In 2011, Northern earned and continues to hold the distinction as a Fellow of the American College of Healthcare Executives (FACHE). She was also named nationally as one of only six 2019 Executive Diversity Program Scholars with the American College for Healthcare Executives.

Colea Owens is a MBA prepared Nurse Leader dedicated to providing solutions for nursing workforce development and equitable healthcare delivery. She has a background in process improvement and nursing professional development initiatives. She currently serves as the Associate Dean of Nursing Administration for West Coast University- Richardson.
Sandra Sneed is an accomplished senior leader with a successful track record in hospital operations, strategic business initiatives, physician and employee engagement and service lines.
She has extensive experience in operational leadership and financial management for: Facilities, Environmental services, Food and Nutrition Services, Biomedical Engineering, Emergency Management and Public Safety.
She has led hospital service lines and clinical departments; Neurosciences, Orthopedics, Oncology, Surgical Services, Rehabilitation Services, Emergency Services, Pharmacy, Radiology, Pathology/Laboratory and Ambulatory services.
Sandra develops high performing teams and drives execution via her collaborative, engaging and people-centered leadership style.

2021 ACHENTX General Membership Convocation
2021-11-30 17:15 - 20:00 | Virtual
ACHENTX’s premier event of the year!

Please join us for this year’s ACHE of North Texas General Membership Convocation as we have a conversation with Fort Worth Mayor Mattie Parker and Dallas City Manager T. C. Broadnax; with the discussion being facilitated by W. Stephen Love, President and CEO of the Dallas-Fort Worth Hospital Council.

The evening will kick off with some networking. Using the ACE Virtual Events/REMO platform, attendees will join a small “table” with other attendees and everyone will be encouraged to roam from one virtual table to another during this time – getting to know or reconnecting with as many peers as possible.
Then, prior to hearing from our special guest speakers, we will have a brief update on the ACHENTX chapter; and our 2021 ACHENTX Awards recipients will also be recognized for their contributions to the chapter and the local healthcare community.

Virtual Networking: 5:15-6pm
Presentations: 6-8pm

Guest Speakers:
Mayor Mattie Parker
Mayor of Fort Worth
Fort Worth, Texas
T.C. Broadnax
Dallas City Manager
Dallas, Texas
W. Stephen Love
President and Chief Executive Officer
Dallas-Fort Worth Hospital Council

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Speakers Biographies

Mattie Parker was elected in June 2021 as the 45th Mayor of Fort Worth and the youngest mayor of any large city in the U.S. Leading the fastest growing large city in the nation, Parker has set her focus on key issues that move Fort Worth forward including economic development growth, innovative transportation and mobility solutions, quality education opportunities for every student, and building safer, more prosperous communities.
Parker is a licensed attorney, with more than seventeen years of experience in national, state and local public affairs, including her service as the chief of staff for Mayor and the Fort Worth City Council where she helped shape major policy decisions on a variety of complex issues. She was the founding CEO of Fort Worth Cradle to Career and the Tarrant To & Through (T3) Partnership.

T.C. Broadnax began serving as Dallas City Manager on Feb. 1, 2017. Prior to becoming City Manager for the City of Dallas, he served as City Manager of Tacoma, Washington for five years. He also served as Assistant City Manager of the City of San Antonio and in Pompano Beach, Florida. Broadnax has more than 24 years of local government management experience.
As Dallas City Manager, he presides over an annual budget of $4.35 billion. He is also responsible for 39 city departments and nearly 13,000 employees. He works towards transparency and accountability in every city he has served in the spirit of “Service First”.
Broadnax earned his bachelor’s degree in Political Science and Communications at Washburn University, Topeka, KS and a master’s degree in Public Administration from the University of North Texas.

W. Stephen Love is currently President and Chief Executive Officer of the Dallas-Fort Worth Hospital Council which promotes collaboration, cooperation and advocacy on behalf of its 90 member hospitals. The Hospital Council also has approximately 100 Associate Members (business and industry), including prominent accounting, legal and consulting firms. The primary mission is to promote patient safety, quality healthcare and coordination in the delivery of healthcare within the North Texas market. He served as 2015 Chair for the Conference of Metropolitan and Regional Hospitals Association in the United States. He also previously served on the Children at Risk Board for North Texas and Mothers Against Drunk Driving Dallas. He serves on the Southwest Region Board for the American Heart Association; Southwest Transplant Alliance; Cure Glaucoma Foundation Advisory Board; North Texas Eye Research Institute; the Metropolitan YMCA Board of Directors; the Board of Directors of Prism Health North Texas and the Greater Irving-Las Colinas Chamber of Commerce Board of Directors. Mr. Love has worked in healthcare management for over 40 years. He has demonstrated leadership in tax exempt, investor-owned, specialty and private hospitals in operations, finance and corporate governance. Prior to joining the Dallas-Fort Worth Hospital Council, Mr. Love was Senior Vice President and Chief Financial Officer of a Fortune 500 healthcare company that owned over 50 hospitals and managed approximately 200 facilities in the United States.

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Ethical Challenges in Healthcare Leadership
2021-12-02 11:00 - 12:30 | Virtual
This panel has been approved for 1.5 ACHE Face-to-Face credits.

Ethical challenges arise in all aspects of healthcare and service, from the bedside to the boardroom. Hospital leaders and boards set the ethical compass of the organization by making decisions about priorities, policies and resource allocation as they determine the best ways to meet the needs of their communities, while respecting their staff and the populations they serve. Understanding the expanding paradigm of planning, creating, and maintaining an ethical healthcare organization is crucial to help identify strategies for implementing ethics initiatives within your own organization and how an organization has addressed ethical challenges. Healthcare leaders must “walk the talk” and demonstrate their commitment to ethics throughout their organization.

Mary Homan, DrPH, MA, MSHCE
Regional Director of Ethics
Providence St Joseph Health
Di Ann Sanchez, Ph.D., SPHR, SHRM – SCP
Founder/President
DAS HR Consulting LLC
Jennifer Schroeder, JD
VP Assistant General Counsel
Texas Health Resources
Sandra Sneed, MBA, FACHE (Moderator)
VP Professional & Support Services Officer
Texas Health Arlington Memorial

Speaker Bios:

Mary E. Homan, DrPH, MA, MSHCE is the regional director of ethics for Providence St Joseph Health serving the Providence and Swedish ministries in the Puget Sound and Western Washington region. Homan was recently appointed to a three-year term as an ethicist for the Washington State Disaster Medical Advisory Committee.
Dr. Homan maintains an adjunct assistant professor position in the Center for Bioethics and Medical Humanities, Institute for Health & Equity, at the Medical College of Wisconsin (Milwaukee). She is currently the principal investigator on HRSA R40 MCH award (1-year, $100,000) “Exploratory Analysis of the Pregnancy Risk Assessment Monitoring System to Identify Modifiable Factors Related to Adverse Pregnancy and Birth Outcomes.”
Previously, as full-time MCW faculty, Homan was co-investigator on the $5mil REDIRECT project funded by the Advancing a Healthier Wisconsin endowment. She was also co-investigator on the Childhood After Heart-Lung Failure: The Risk Environment and Impact of Mechanical Circulatory Support on Functional Outcomes funded by the Herma Heart Institute and the Children’s Research Institute. She was appointed co-chair of the ethics advisory committee and provided clinical ethics consultation for Children’s Wisconsin as well as facilitated bi-monthly Schwartz Rounds®.
Dr. Homan has held an adjunct faculty appointment in the Department of Health Behavior and Health Systems at the School of Public Health, University of North Texas Health Science Center teaching the required course ethical issues in public health since 2015.
Dr. Homan co-founded and is the immediate past president of the Bioethics Network of the Upper Midwest (BENUM). She serves on the City of Milwaukee Health Department’s fetal and infant mortality review and previously served as a reviewer and advisor for the Central Oklahoma Fetal Infant Mortality Review. Mary previously held the role of chair for the maternal and child health section for the Oklahoma Public Health Association and was a gubernatorial appointment to the Oklahoma Health Research Committee, Oklahoma Center for the Advancement of Science & Technology.
Previously Dr. Homan held health care ethics leadership roles at Mercy (Oklahoma) and SCL Health (Kansas).
Dr. Homan earned degrees at Saint Louis University (BA, theological studies, 2004), Aquinas Institute of Theology (MA, systematic theology, 2006), Creighton University (MS, health care ethics, 2013) and the University of Oklahoma (DrPH, health administration and policy, 2017). Her dissertation research on ethics consultation and adverse patient outcomes won the 2017 Mercy Innovation Award in Service Excellence.

Di Ann Sanchez, Ph.D., SPHR, SHRM – SCP, is the Founder/President of DAS HR Consulting LLC, a WMBE/HUB-certified firm focused on creative and non-traditional Human Resources programs and services. Dr. Sanchez has over 35 years of experience, is a certified Senior Human Resources Professional (SPHR & SHRM – SCP), and has held executive positions with both private and public companies, including:

Dallas/Fort Worth International Airport
United Natural Foods, Inc.
Boeing Commercial Airplane Group
American Airlines
Delta Technology
Burlington Northern Santa Fe

Jennifer Schroeder is Vice President of Legal Services with Texas Health Resources. She is a board certified health care attorney and focuses primarily on health care operational and regulatory issues and transactions. She manages the team of attorneys that supports health care and business operations across the enterprise. She has practiced law for 26 years.

Sandra Sneed is an accomplished senior leader with a successful track record in hospital operations, strategic business initiatives, physician and employee engagement and service lines.
She has extensive experience in operational leadership and financial management for: Facilities, Environmental services, Food and Nutrition Services, Biomedical Engineering, Emergency Management and Public Safety.
She has led hospital service lines and clinical departments; Neurosciences, Orthopedics, Oncology, Surgical Services, Rehabilitation Services, Emergency Services, Pharmacy, Radiology, Pathology/Laboratory and Ambulatory services.
Sandra develops high performing teams and drives execution via her collaborative, engaging and people-centered leadership style.

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Introduction to Advancement Virtual Happy Hour
2022-01-18 18:00 - 19:00 | Virtual
Do you want to demonstrate your commitment to your healthcare career?

The ACHENTX Advancement Committee is hosting a complimentary event for Chapter members to learn more about the pathway to achieving FACHE designation, becoming a Fellow of the American College of Healthcare Executives. Join us for testimonials on the benefits of fellowship from a current fellow, the advantage of fellowship as a prospective leadership candidate to future employers, and the specific steps to achieve fellowship.

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The Great Resignation: Shortages & Best Practices
2022-02-01 17:30 - 19:00 | Virtual
With millions quitting their jobs and the healthcare industry being especially hard hit by this issue and all it’s ramifications, we have gathered together for you the following experts who are confronting these issues head on and finding ways to successfully navigate through these challenges.

Stacy Dorsey
Vice President & Chief Workforce Officer
Parkland Hospital
Irina Plumlee
Shareholder
Munsch Hardt
Courtney Rottman, J.D., M.P.S.A.
Chief of Staff
UT Southwestern Medical Center
Jacob Simon
Chief Operating Officer
The Medicus Firm
John P. Carter (Moderator)
Director of Advisory Services
Patient Physician Network
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Speakers’ Bios
John P. Carter has over a decade of healthcare recruiting, consulting, operations, and leadership experience. Having partnered with organizations across the nation, he has a broad background working with Health Systems, Accountable Care organizations (ACO), Hospitals, Physician Practices, Federally Qualified Health Centers (FQHC), Behavioral Health Groups, Managed Care Organizations, Indian Health Services (IHS), the Veterans Affairs (VA), Academic Medical Centers, Hospital Associations, and Independent Physician Associations (IPA).
In his current role, John serves as the Director of Advisory Services for the Patient Physician Network (PPN), an Independent Physician Association serving 600+ physicians and 200+ practices across the North Texas Market. In this role, John provides leadership and oversight to the Advisory Services Team supporting PPN’s new member recruitment, clinical integration, practice support operations, contract negotiations and management, and Value Based Care programs as well as credentialing, data compliance, claims resolution, payor relations, joint operating committees, education, and training. In addition, he currently serves as Vice Chair of the Membership & Networking Committee for the North Texas Chapter of the American College of Healthcare Executives.
Mr. Carter is originally from Arkansas and a graduate of the University of Arkansas. He is also a former Army Field Artillery Officer with fourteen years of military service. His leadership experience, work ethic, and passion for service are what drive him as healthcare executive. He believes “life is a people business” and truly enjoys his work.

Stacy Dorsey currently serves as Senior Vice President of Workforce Strategy, and Chief Workforce Office for Parkland Health. Ms. Dorsey has over 20 years of Talent Acquisition and Human Resources experience with 15 years of professional expertise as a collaborative and approachable HR executive in developing, leading and aligning teams.

In her current role, she has been providing strategic planning and executive leadership for Parkland’s Talent Acquisition, Supplemental Staffing, Compensation, Workforce Planning, and Occupational Health Services. Prior to joining Parkland, Stacy served as Executive Vice President (EVP) of Human Resources for Vista College in Richardson, a division of Education Futures Group. In this role, Stacy was a strategic partner to the CEO and executive team members, designing and executing effective organizational and human capital strategies to drive business results.

Before her time with Vista College, Ms. Dorsey served in multiple leadership roles with Conifer Health, a subsidiary of Tenet Healthcare Corporation. As Vice President of HR Shared Services, Stacy was responsible for the strategic direction and senior leadership of the HR shared services, talent acquisition and payroll teams during a time of substantial company growth, delivering improved quality and efficiency in compliance with federal, state and client requirements across 45 states. Prior to that, Ms. Dorsey also served as Conifer’s Senior Director of Talent Acquisition and Tenet Healthcare Recruitment Manager.

Additionally, Stacy has recruitment, training and system analyst experience with Texas Health Resources, Ardent Health Services, Inc., Cook Children’s Healthcare System and Modis Professional Services.
Ms. Dorsey has a Bachelor of Arts in Communications Studies from Iowa State University.

Irina Plumlee’s immigration practice focuses on business and family immigration.
She represents her clients in a variety of immigration matters, including the following: international executive and managerial personnel transfers; E proceedings for international entrepreneurs; H-1B, TN and L-1 petition proceedings for foreign executives and managers, IT specialists, doctors and professional workers in major industries; and employment and family-based permanent immigration proceedings. She also has experience representing clients in matters concerning employers’ I-9 compliance and fairness in employment practices.
Irina previously served as a member of Munsch Hardt’s Management Committee.

As Chief of Staff, Courtney Rottman, J.D., M.P.S.A., is a key member of the President’s executive team, working closely with the President, the executives who report to the President, and the President’s Office staff to monitor, facilitate, and support the execution of the President’s goals and priorities for UT Southwestern Medical Center. She serves as a key adviser to the President; as a consultant to senior leaders, faculty, and staff on a wide range of issues; and as the President’s personal representative on various Medical Center task forces and groups. Ms. Rottman also is responsible for the Policy Office, which reviews and updates UT Southwestern campus-wide policies and makes them accessible through a centralized electronic Policy Library.
Ms. Rottman joined UT Southwestern in September 2020 from ALSAC/St. Jude Children’s Research Hospital, where she was Senior Director, Enterprise Operations and the Chief of Staff for the Chief Operations Officer. She served as an Enterprise Operations team adviser, representative, and liaison on behalf of the COO in multiyear strategic plan development and large-scale business operations improvement and transformation efforts. Ms. Rottman worked across the organization to build relationships, lead enterprise projects, generate and steward operations innovation efforts, help define and execute enterprise goals, and lead risk mitigation and revenue efforts. Previously, she served as the Chief of Staff to the Chief Development Officer of ALSAC.
Prior to joining ALSAC in 2015, Ms. Rottman served in leadership roles at global social innovators such as Susan G. Komen for the Cure, Travelocity.com, and Baylor Scott & White Health. Through these opportunities, she gained extensive experience building and transforming private and public sector organizations in areas such as fundraising operations, global strategic sourcing, business development, program and performance analysis, integrated marketing, and contract and grant management. A skilled negotiator, Ms. Rottman has led a variety of complex agreements, including the strategic sourcing division of the largest online travel agency in North America during a corporate merger.
Ms. Rottman is a dedicated professional committed to working for organizations that enrich the lives of others. She holds a Juris Doctorate from Texas Wesleyan University School of Law, a Master of Public Service and Administration from The Bush School of Government and Public Service, and bachelor degrees in International Studies and History from Texas A&M University. She is pursuing her doctorate in business administration at the International School of Management in Paris, France. Her research focus areas include global strategic planning, the workforce of the future, innovation management, and the role of artificial intelligence in the nonprofit sector to increase operating and fundraising capacity and efficiencies.

Jacob Simon serves as Chief Operating Officer for The Medicus Firm, one of the nation’s largest healthcare recruitment firms. Prior to this role, Jacob served The Medicus Firm in a variety of other roles for the past 8 years, most recently as Executive Vice President of Business Development. Mr. Simon’s passion is uniting individuals and teams towards a common goal. His experience allows him to work closely with management and internal recruiting staffs to evaluate and provide consultative insight beneficial for strategic planning and recruitment strategies. Mr. Simon brings an extensive background in the recruiting industry to The Medicus Firm. Prior to beginning his career in the physician recruiting industry, Jacob served for 4 years as the National Recruiting Coordinator for Northwestern State University football program and their recruitment of student-athletes.
Jacob is originally from Kansas and is a graduate of McPherson College where he earned a Bachelor’s degree in Biochemistry. He later received his Master’s in Management and Administration at Northwestern State University. He currently resides in San Antonio, TX with his wife Mari and their kids, Emmitt, Emilia and Noelle. In his free time, Jacob enjoys spending time with family and friends, attending sporting events, and competing in athletic events of various kinds.

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Interdependence of Public, Private and Federal Healthcare Delivery
2022-02-24 15:30 - 17:00 | Virtual
This virtual panel has been approved for 1.5 ACHE Face-to-Face Credits

The traditional boundaries between Public, Private and Federal Healthcare delivery have become more permeable as healthcare regulations and requirements have changed. The beneficiary population can no longer be considered as belonging to its system alone.
Patients seeks services outside healthcare systems for many reasons, including access, capacity, and cost. Traditionally, migration between healthcare systems would be discouraged through financial measures or by threat of disenrollment. Today healthcare systems rely on each other to provide services that they cannot provide for financial, geographical or accessibility reasons. The Veterans Administration and Department of Defense both rely on partnerships with public and private healthcare systems to provide care to Veterans, Service Members, and their dependents beyond the capability of the Federal system. Likewise, public and private healthcare systems enter into affiliation agreements with Federal sector healthcare systems for academic and research-based support.
Through this discussion, participants will gain an understanding of the complexities related to documentation of episodes of care, reimbursement for completed care, and information technology challenges; the interoperability and cooperation of Public, Private and Federal Healthcare Systems during natural or manmade disasters; and the future of Public, Private and Federal Healthcare Delivery as it relates to the continued homogenization of their respective patient populations.
Aaron Bujnowski, FACHE
Director, Integrated Delivery Network Leader
The Chartis Group
Jason Fisher
Executive Assistant to the Director
South Texas Veterans Health Care System
Eric D. Jacobsen
Associate Director and Chief Operating Officer
VA North Texas
George T. Roberts, Jr., FACHE (Moderator)
Chief Executive Officer
Northeast Texas Public Health District

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Speakers’ Bios:

Aaron Bujnowski is a Director with The Chartis Group and co-leader of the Private Equity (PE) practice area. Mr. Bujnowski’s healthcare career spans over 15 years. He focuses on developing innovative enterprise strategies that enable integrated delivery networks and their leaders to create lasting competitive advantage. He also helps PE firms to effectively make buy- or sell-side decisions and deliver increased value through their portfolio companies.
Prior to joining The Chartis Group, Mr. Bujnowski was the system Chief Strategy Officer at Texas Health Resources, where he spent nearly nine years. He was responsible for developing and implementing strategies across the entire enterprise, including acute, post-acute, ambulatory, physician, consumer, and value-based approaches. His experience also includes more than four years with the Boston Consulting Group (BCG), where he served as a core member of BCG’s strategy and healthcare practices. He was also a founding member of BCG’s PE practice, spending time on Wallstreet working on deals with many of the country’s largest PE firms. Mr. Bujnowski previously held various leadership positions in new venture development and innovation at The Dow Chemical Company for more than nine years.
While at Chartis, Mr. Bujnowski has worked with large IDNs on major strategic efforts, including enterprise strategy development and implementation, service line strategy and structure, consumer strategy, and strategic and community partnership development. He has also helped accelerate the growth of the PE practice, working on buy-side due diligence efforts and sell-side efforts in the health provider space. Leveraging his previous in-house strategy experience, he has also worked on value-enabling efforts for PE portfolio companies, which have resulted in identifying significant sources of organic and inorganic growth and operational efficiencies for his clients.
Mr. Bujnowski holds a Master of Business Administration from The University of Texas at Austin, where he graduated with the highest honors. He also holds a Bachelor’s and a Master’s degree in Chemical Engineering with a biomedical emphasis from Brigham Young University in Provo, Utah, where he graduated with honors. In 2015, Mr. Bujnowski became a Fellow of the American College of Healthcare Executives (FACHE).

Jason H. Fisher is the Executive Assistant to the Director at the South Texas Veterans Health Care System (STVHCS). In this role, Mr. Fisher reports to the Medical Center Director and has responsibility for Strategic Planning, VA-DoD Sharing Agreements, Joint Incentive Fund proposals, and numerous special projects.
Mr. Fisher received a Bachelor of Administration in Business Management from Texas A&M University in 1991, and a Master of Healthcare Administration and a Master of Business Administration from the University of Houston – Clear Lake in 1994. He entered the VA as an administrative resident through the Graduate Healthcare Administration Training Program (GHATP) in Brooklyn, NY, and later served as the Executive Secretary of the GHATP Board for almost 10 years.
Mr. Fisher joined the STVHCS in 1995 as the Administrative Officer at the VA Outpatient Clinic in Corpus Christi. Following this assignment, Mr. Fisher served as Executive Assistant to the Director at the STVHCS from 1997 through 2006. In 2006 Mr. Fisher was appointed the Strategic Programs Manager of the STVHCS which has since evolved into his current role.
Mr. Fisher received an Honorable Discharge as a Captain from the U.S. Army Reserves in 2010, having served with the 228th Combat Support Hospital, the 5th Brigade/95th Division, and the 4th Brigade/100th Division.

Eric D. Jacobsen is the Associate Director and Chief Operating Officer at VA North Texas where he manages numerous administrative departments and sections.
Mr. Jacobsen began his career at VA in 1999 as a supervisory health system specialist and worked in a variety of leadership roles.
Mr. Jacobsen received a bachelor’s degree from the University of Texas at Austin in 1996 and completed a Master of Science in Health Care Administration at Trinity University in San Antonio, Texas in 1999.
He is a graduate of VA’s Executive Career Field Training Program and is Board Certified in Healthcare Management and a Fellow in ACHE with experience in healthcare operations, public health initiatives/crisis management, quality and performance metrics, provider networks, financial management, strategic and tactical planning, and improving patient satisfaction.

George T. Roberts, Jr., has served as the Chief Executive Officer of the Northeast Texas Public Health District since November 2006. The Northeast Texas Public Health District (NET Health) is a local Health Department established by the City of Tyler and Smith County. Services provided by NET Health include Community Outreach, Disease Surveillance, Environmental Health, Immunization, Tuberculosis Control, Public Health Emergency Preparedness, Regional Laboratory, Vital Statistics, and the WIC (Women, Infants, and Children) Program. NET Health has started and participated in many community collaboratives including Fit City Tyler whose Mission is to make Tyler a Fit City “One Step, One Bite and One Health-Conscious Decision at a Time”. NET Health primarily serves Tyler and Smith County but also provides some services in 21 counties in East Texas. The WIC Program serves a 20-county area and Public Health Emergency Preparedness serves a 7-county region. Most recently, Mr. Roberts and his Team have been leading the Community response to the COVID 19 Pandemic and the COVID 19 Vaccination effort.
Mr. Roberts has over 40 years of health care experience, the majority of which was spent in hospital administration, having previously served at Baylor University Medical Center in Dallas, Mother Frances Hospital in Tyler, and Henderson Memorial Hospital in Henderson, Texas. He received his Bachelor of Business Administration from Southern Methodist University in Dallas, TX and his Master of Health Administration from Washington University School of Medicine in St. Louis, MO. He is Past President of the National Association of County and City Health Officials (NACCHO) Board of Directors, and he also has served as President of the Texas Association of City and County Health Officials (TACCHO). He is the President of the Texas Health Institute Board of Directors, and he currently serves on the Board of the Tyler Area Chamber of Commerce, Carter BloodCare, and the Piney Woods Regional Advisory Council (RAC) Area G. Mr. Roberts is a Fellow of the American College of Healthcare Executives, and is active in a number of church, community, and statewide efforts. Mr. Roberts has been married to his wife Leslie for 34 years, and they have adult children – Claire and Travis.

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The Value of Developing and Implementing Alternative Care Models
2022-02-24 17:30 - 19:00 | Virtual
This virtual panel has been approved for 1.5 ACHE Face-to-Face Credits

Developing new delivery models that embrace alternative payment models goes beyond simply supplying patients with information at time of checkout or discharge. It includes a commitment to patient-centered care, providing clear and useful information to patients, helping patients establish goals and plans to live a healthier life, creating a team of clinicians and administrative staff with clearly understood roles and responsibilities, and using office systems to support followup and tracking of patients. Managing programs aimed at chronic illness and changing behavior are challenging and take time for everyone involved—providers, patients, and caregivers. Yet, it is often patients themselves who are called on to manage the broad range of factors that contribute to their health. Common sense suggests—and health care experts agree—that people with chronic care needs should receive support to help them manage their health as effectively as possible. Helping patients to make good choices and maintain healthy behaviors requires a collaborative relationship between health system leaders, community-based programs, clinical teams and patients. Learning how to incorporate these new models into a health system or practice can support patients in building the skills and confidence they need to lead healthier lives.

Melissa Campenni
Divisional Vice President of Network Innovation and Strategy
Blue Cross Blue Shield of Texas
Richard Doane
Director
Premier
Roger N. Fowler, MD
Vice-President, Chief Medical Director of Quality, Performance and Innovation
CHRISTUS Health
William Scott Hurst, MBA, FACHE (Moderator)
President & CEO
Patient Physician Network
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Speakers’ Bios:

Melissa Campenni is the Divisional Vice President of Network Innovation and Strategy at Blue Cross Blue Shield of Texas. She has been actively engaged in health care for over twenty years. She has proven experience in Network Innovation, Managed Care Contracting, Value Based Contracting, Provider Relations and Client/Account Management. Melissa has led successful Enterprise-wide teams through complex implementations of network builds, creations of Value Based Care programs and large client implementations. Melissa’s strategic business sense, as well as her sincerity and compassion, has resulted in the creation of strong meaningful relationships throughout the national health care community. Melissa is originally from Pt. Pleasant, NJ where she began her career at Horizon Blue Cross Blue Shield of NJ. Melissa also served as the Sr. Director of Employer Solutions, National Network Strategy and Innovation for UnitedHealthcare. Melissa received her B.S. in Business Management from Dowling College/Long Island University, NY and her Master in Health Administration degree at the University of Texas at Tyler. She currently resides in Frisco, TX with her husband and their two Cavalier King Charles Spaniels.

Richard Doane is a Director at Premier working as a part of the Strategic Collaboratives team. In this role, Richard has developed subject matter expertise related to all aspects of Medicare ACOs and other network-level total cost of care models (Next Generations ACO, Direct Contracting) including advocacy, development, operations, regulatory compliance, and performance improvement. He has led numerous strategy sessions, executive / board presentations, and detailed capabilities assessment to best position member ACOs for success in value-based care and payment.
Prior to joining the population health team Richard spent three years within the cost management division of Premier’s Performance Partners. There he managed many projects, from small labor benchmarking engagements to large operational transformation projects. He also served as a labor subject matter specialist for several projects. During this time, he also developed best practice methodologies and tools for completing labor centric projects.
Richard received a Bachelor of Science in Industrial Engineering from Clemson University with a minor in Business Administration. He also received a Master of Health Administration from the Medical University of South Carolina. Richard is a certified black belt in Lean/Six Sigma. He also received an individual Premier Values Award in 2014 and a Premier Team Values Award in 2014, 2016, 2017, 2019, and 2021.

Roger N. Fowler, MD, is the Vice-President, Chief Medical Director of Quality, Performance and Innovation at CHRISTUS Health.
Roger began solo Family Medicine Practice in Kilgore, Texas, from October 1981 until November 1996. He provided full spectrum Family Medicine care, including ambulatory, inpatient, emergency department, obstetrics including deliveries and c-sections, minor surgery, nursing homes, and home visits. In 1996, he joined the newly formed Trinity Clinic, an employed physician group that had incorporated 1 year earlier and was part of the integrated Trinity Mother Frances Health System.
In November 2005, he moved his practice to Lindale, Texas, to open a new concept “health park” for TMF and the Trinity Clinic, practicing only ambulatory care in Family Medicine as well as Urgent Care. He ceased with direct patient care January 31, 2017, as he assumed a full-time administrative role with CHRISTUS Health.
While with the Trinity Clinic, he served many governance and clinical leadership roles including Trinity Clinic Board member for 9 years, serving the last 5 years as Chairman. He served on various committees including Finance, Customer Service and Quality. He provided medical leadership for the PCMH recognition for all of primary care in 2011. The Clinic achieved Level III PCMH recognition for all 120 primary care providers.
He served as Chief of Primary Care for 2 years from 2012-2014, until assuming full responsibility for Population Health for the Trinity Clinic.
He envisioned, launched and provided leadership for the department of Population Health for the Trinity Clinic in January 2015 until joining CHRISTUS Health in February 2017 as Chief Medical Director of Population Health and Health Plans, CMO for the CHRISTUS Health Quality Care Alliance (ACO) and CHRISTUS Quality Network (CIN).
Beginning in November of 2019, Roger also became involved with the CHRISTUS Health Plan (CHP) and assumed leadership for the Pharmacy and Quality Improvement departments for the CHP. Subsequently, his role expanded in May of 2021 when the Medical Management Department also came under his leadership.
Roger is married to Patty Fowler for 34 years. Patty is now a “crafter” after a career as a Physical Therapist Assistant. We have a blended family of 3 boys and 1 girl with 3 grandchildren. We love spending time with family. For recreation, Roger spends time in pursuit of fitness, especially running for the past 43 years, and golf.
We have been Blessed and acknowledge our Christian beliefs. We worship in the Episcopal Church at Church of the Apostles in Coppell, Texas.

William Scott Hurst, MBA, FACHE is currently the President & CEO of Patient Physician Network (PPN), one of the largest IPA’s in North Texas with over 600 physician members. In this role, he works with teams of dedicated physicians, staff and caregivers to advance independent medicine by driving clinical integration, value-based care initiatives, patient experience improvement and cost reductions in the provision of care. To date, these efforts have returned over $4 million in savings to its members in just seven years.
Scott is an accomplished leader with over 20+ years of experience in Physician Alignment, Contracting, Quality & Performance Improvement, Hospital & Clinical Operations, Provider Recruitment, Patient Experience and Value-Based Care Operations for several well-known systems in the DFW metroplex.
Previous to being recruited to PPN, Scott served as an Executive Director overseeing operations in Texas and Louisiana for naviHealth, an industry leader in value-based care operations for health systems and health plans servicing Medicare patients.
Over his career, Scott has been blessed to serve as a Project Leader at Methodist Health System; the Senior Director of Physician Networks at Children’s Health in Dallas; a Director of Physician Alignment at CHRISTUS Spohn Health System in Corpus Christi, TX and as a consultant for over 10 years to hospitals in the Midwest, Pacific Northwest and Alaska. In addition, Scott had the honor of serving as the President of the North Texas chapter of ACHE in 2020
Scott completed his Bachelor’s and Master’s Degree in Business Administration from Drury University (1995 / 1997) in Springfield, MO while working in the Athletic Department in Sports Information & Event Management.
When he is not at work, Scott can be found hanging out with his fiance’ Erica who is a nurse at Texas Oncology, getting updates from his 18 year-old daughter who is in her freshman year at the Savannah College of Art & Design, listening to live music around the Metroplex or refereeing high school basketball for the North Texas Basketball Officials Association.

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Breakfast with the Assistant Vice President - Travis Gill. JD
2022-03-01 07:30 - 09:00 | UT Southwestern Pegasus Building, 3000 Pegasus Park Drive, #LP6.202, Dallas, Texas, 75247
Please join us for the next in our popular breakfast event series . . .

For this Breakfast event, we are being hosted by Travis Gill, JD, Assistant Vice President for Institutional Equity & Access at UT Southwestern Medical Center.

7:30-8am – Breakfast & Networking
8:30-9am – Presentation by Travis Gill

Travis Gill, J.D. is the Assistant Vice President for Institutional Equity & Access at UT Southwestern Medical Center. In this role, Travis provides leadership in promoting and furthering the University’s commitment to inclusion and equal opportunity for all members of its community.  As AVP, Travis has oversight of UT Southwestern’s Equal Opportunity, Affirmative Action, Title IX, and Diversity & Inclusion programs and efforts.

As a scholar, practitioner, and consultant in diversity, equity, and inclusion, Travis is dedicated to removing barriers and providing equitable opportunity through systemic change. In his role, Travis oversees the institution’s strategic approach to promoting a culture of inclusion and belonging through programming, training, consultation, investigation & resolution, collaboration with business resource groups, and outreach across the wider Dallas/Fort Worth community.

Prior to joining UTSW, Travis served as a labor and employment attorney at an international law firm where he provided legal guidance and helped establish a corporate policy to ensure a culture of non-discrimination and inclusion at several fortune 500 companies. Travis has also served as the Director of Institutional Equity & Access and Title IX Coordinator at Kansas State University and the Director of Investigations & Outreach in the Office of Institutional Equity at the University of Texas at Austin.

Travis proudly received his undergraduate degree (BBA) in Finance from the University of Oklahoma and his law degree (JD) from the University of Houston.

PLEASE NOTE: To keep our in-person events as safe as possible, the ACHE of North Texas Board of Directors is requiring all ACHENTX program attendees wear masks throughout the entire event, unless eating or drinking – and COVID-19 vaccinations are strongly encouraged.

A special thanks to Travis Gill and UT Southwestern for hosting us for this program!

ACHENTX New Horizons Event
2022-03-12 10:00 - 12:00 | Virtual
Join us for our popular New Horizons event – being organized by our ACHENTX Student Council

The ACHENTX New Horizons event is a special two-for-one opportunity. By registering for this event, you will have the opportunity to 1) attend the virtual New Horizons event on March 12 and then after that, 2) meet one-on-one with a local Healthcare Human Resources Representative.
Event Agenda:

Introductions : 10 mins
Presentations: 90 mins
Building resume /Linkedin/ Social media development – Andrea Askins (30 min)
Career building/ Linkedin/ Social media development – Angela Vincent Michael (30 min)
Networking/ Linkedin/ Social media development – Lorie Thibodeaux (30 min)
Q&A Session : 20 mins

After registering for this event, please use the below google form link to submit your resume. Your resume will be used by a local Human Resources Representative who will be conducting a one-on-one Zoom call with you, to be scheduled after this event. Note: This separate discussion with the HR Rep will not be a job interview, but instead will be an opportunity for you to receive feedback on your resume and practice your interviewing skills – all with someone who reviews resumes and interviews candidates in the local healthcare community on a day-to-day basis.
Submit Resume Here: https://drive.google.com/drive/folders/192IdqkL7RKbpJ77R12zwYnB7G8QWk4Fj6oZFDlT9_h0YmYeyHU-ubZL4yA_Kib1j9vpjZaiY?usp=sharing
More details will be provided during the event about the above referenced post-event HR discussions, how those will be scheduled, what they will entail, etc.
New Horizons Event Presenters’ Bios:

Andrea Askins is a Lead Talent Acquisition Partner with over 20 years of experience in Talent Management. Andrea works alongside all levels of leadership to place qualified candidates. Ms. Askins believes that personal branding can set you apart from other candidates and enjoys teaching individuals how to fine-tune their job search. She has served as a career and resume coach as a consultant and for non-profit organizations.
Andrea has her a Bachelor’s degree with a concentration in Communication Studies and Business from Lamar University in Beaumont, TX. She will graduate in May from Texas A&M University in College Station with a Master’s degree in Human Resources Development. Andrea plans on attending Baylor University in the Fall of 2022 to focus on her doctorate in organizational leadership. Ms. Askins serves as the chair for the UTSW Hispanic–Latino Business Resource Group. In her spare time, Andrea enjoys working in her yard with her husband of seventeen years and fostering mini schnauzers and old English sheepdogs.

Angela Vincent Michael is a healthcare leader, coach and collaborator who is passionate about improving patient experience and key outcomes by engaging clinical and operational leaders on innovative process improvements. Her passion for healthcare improvement is cemented firmly in her experience as the advocate and care navigator for her mom (oncology) and daughter (prematurity). As a young millennial female healthcare leader, whose ethnicity and origin have ties to India, Nigeria, Canada, and America, Angela also believes in quietly and peacefully influencing an inclusive and equitable culture for all.
For over a decade, Angela has engaged healthcare cross-functional teams with a strong focus on clinical quality improvement, performance excellence, project management and clinical analytics. In her current role as System Director, Performance Improvement at Methodist Health System, she collaborates with leaders at all levels of the organization to innovate and advance clinical and operational performance. Angela holds a Master’s degree in Health Finance and Management from Johns Hopkins University Bloomberg School of Public Health, and is an active member with the American College of Healthcare Executives (ACHE) North Texas chapter.
Angela’s world revolves around her family, her husband, their 10 year old daughter, 7 year old son and two dogs, Spot and Snow! Her all-time favorite quote is by Dr. Nelson Mandela, “I never fail. I am either winning or learning”.

Lorie Thibodeaux, MHA, ITILv3, HACP, CPHQ is a Quality Improvement Leader who has demonstrated extensive experience in healthcare quality, research, process improvement, and program development. She joined Parkland during the Corporate Integrity Agreement (CIA) and led enterprise-wide projects, executive project meetings with board of managers, leadership, department heads, providers, and other clinicians to discuss strategic goals. Additionally, she worked on process improvements and successfully closed the CIA. Building a safety culture and teamwork centered community in a high-risk environment is no easy task. During this time, Lorie was instrumental on critical projects to the success and sustainability required through the journey towards building trust by eliminating fear, examining close calls and errors, and unsafe conditions. As a Senior Manager, Performance Improvement, Lorie demonstrates strong motivation and leadership to help drive our organization into being a safer place. She also has developed an Employee Resource Group for Women at Parkland Health & Hospital System.
Lorie holds an MHA from University of Missouri-Columbia, a Bachelor of Science from Spring Hill College, and holds certifications in Information Technology Infrastructure Library (ITILv3), Health Accreditation Certification Program (HACP) and Certified in Professional Health Quality (CPHQ). She is also an alum of the Institute for Diversity Summer Enrichment Program (SEP).
Lorie has a strong passion for not only improving patient safety and quality of care, but also strongly supports initiatives around health equity. In Lorie’s free time, she enjoys making an impact in the Dallas-Fort Worth community. She is the Immediate Past- President (founding DFW Chapter President) for the National Association of Latino Healthcare Executives (NALHE DFW). Lorie also sits on the Executive Board for the National Association of Latino Healthcare Executives. She serves on the ACHE Diversity Committee and is the Founding Member of the Women Healthcare Executive Network (WHEN ACHENTX). She also is actively involved of the National Association of Health Services Executives (NAHSE). She also serves on the Board of the Jewish Family Service. In addition, Lorie actively works with several charity organizations and enjoys mentoring others in her free time. Lorie is a native of New Orleans and is the first generation born in the United States on her mother’s side. Her mother emigrated from Panama City, Panamá.

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ACHENTX Lean Six Sigma Yellow Belt Course
2022-04-09 09:00 - 18:00 | Virtual
Due to the high volume of requests and for those who missed one of the earlier opportunities, ACHE of North Texas’ Student Council is once again partnering up with Leaning Towards Change, LLC to offer a Lean Six Sigma Yellow Belt Certification course. The Yellow and Green Belt courses are healthcare specific, providing examples of real healthcare experiences. You will learn about lean six sigma and how to eliminate wastes, errors, and inefficiencies in healthcare environments, such as clinics or hospitals.
This will be a one-day Yellow Belt course, April 9, 2022, 9am-6pm (including breaks).
(Be sure to watch future announcements for a Green Belt Certification Course as well. Note: You will need your Yellow belt first to be able to register for the Green Belt session.)
What’s included:
• Lean Six Sigma Yellow Belt Course e-book
• Lean Six Sigma Yellow Belt Certification Exam
• Simulated Project
Course Instructor: Tanya Stinson
Virtual Platform: Zoom
Register Here

Hi there! My name is Tanya Stinson and I would like to tell you a little about myself. I have a Master’s degree in Healthcare Quality and Safety, a Master Black Belt in Lean Six Sigma, and 14 years’ experience in leading, coaching, and mentoring professionals in completing Lean Six Sigma, Quality, Compliance, Risk and Safety projects. I have a well-rounded and knowledgeable skill set, as I have worked in various industries, such as mining, utilities, manufacturing, technology, and healthcare. I am passionate about helping others by sharing with them what I have learned and creating positive changes within any organization.
I have been working for Texas Health Resources since June 2017. Currently, I am a Supervisor of Data Governance Support for THR and before my recent promotion, I was a Performance Improvement Engineer/Coach. Since working with them, I have received several awards and accolades. Here are just a few of the recognitions I have received:
• 2020 ACHE of North Texas Mentor of the Year
• Trailblazer Award – Texas Health Arlington Memorial, 2018 for Blood Culture Contamination Reduction Project
• Quality Award (2) – Texas Health Fort Worth, 2019 for Neonatal Extubation Process Improvement Project and “Let’s Get Moving” Patient Ambulation Improvement Project
• Discoverer Award – Texas Health Resources, 2019 for ED Discharge Scheduling Improvement Project
• Transformer Award – Texas Health Resources, 2020 for Interventional Radiology Throughput Improvement Project
Outside of work, I am a wife and mother of 4 handsome young men, and I love fishing, camping, and racing just to name a few!
Thank you so much for reading, and I hope that you are as excited about the upcoming classes as I am! I look forward to meeting every one of you and growing the passion for PI!
Many blessings,
Tanya Stinson

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Panel Discussion on Human Trafficking
2022-04-20 18:00 - 20:00 | Patient Physician Network, 2701 West Plano Pkwy, Ste. 650, Plano, TX, 75075
Join us for this important conversation on Human Trafficking – and learn more about what can be done to better prevent it from happening.

ACHENTX is partnering with Reclaim611 and ACHENTX sponsor, Patient Physician Network to bring to you this special program. Please note, space is limited, so be sure to register early to reserve your seat.

Panelists include:

Carrie Grace has been serving victims of human trafficking since 2011. She has specialized in the area of trauma recovery and post trauma resiliency. She has developed programs and curriculums which are used in prevention, education and restoration services around the world.

Sarolyn Morgan is a LCSW-S (Licensed Clinical Social Worker Supervisor with a BCD (Board-Certified Diplomat). She has been the Victim Assistance Specialist (VAS) for Homeland Security Investigations Immigration and Customs Enforcements (HSI-ICE) since October 2016. She has provided outreach and education to over 225 organizations exceeding 75,000 persons trained in Human Trafficking.

Candace Rich is a Pediatric Nurse Practitioner, owner of Healthcare Today, co-founder and Director of Operations at Reclaim611. When Candace was introduced to human trafficking and how healthcare and school systems disproportionally come in contact with these victims, she looked back at her own experiences and was overwhelmed by how much she had missed the red flags of many potential victims.

Carrie Schirato – In 2017, I co-founded an anti-human trafficking non-profit organization called Reclaim611, with two of my long-time friends and colleagues. As medical professionals we are passionate about helping our own profession learn how to recognize, respond, report and reclaim the lives of victims of human trafficking.

Carrie Wright is the Director of MDT Service at Dallas Children’s Advocacy Center. In this role, she supervises the coordination of child sex trafficking cases and high-risk youth identified within the MDT in Dallas County.

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ACHENTX 2nd Quarter Education Event
2022-04-28 15:00 - 19:00 | Medical City Las Colinas, 6800 North MacArthur Boulevard, Irving, TX, 75039
These two panels have been approved for 1.5 ACHE Face-to-Face Credits each
(3.0 if you attend both sessions)

Date: Thursday, April 28
Schedule:

3-3:30pm – Check-In & Networking
3:30-5pm – Panel 1: Understanding Implicit Bias and its impact on Healthcare Leadership
5-5:30pm – Dinner & Networking
5:30-7pm – Panel 2: Developing an Environment of Civility and Respect In Healthcare Organizations: Resources to Empower Healthcare Leaders to Identify, Intervene, and Prevent Workplace Bullying, Incivility and Disrespect
Location: Medical City Las Colinas, 6800 North MacArthur Boulevard, Irving, TX 75039

A special thanks to Medical City Las Colinas for hosting this event!!
Please note, Medical City Las Colinas requires all attendees wear a mask when not eating or drinking.

Panel 1: Understanding Implicit Bias and its impact on Healthcare Leadership
The communities for which healthcare organizations operate are rapidly diversifying. Not only do they provide care for a diverse community of patients and families, but their workforce is also growing more diverse. It is incumbent on healthcare organizations and their leaders to both understand and embrace the needs of diverse populations. Their ability to respond to the needs and preferences of a broader customer base will be critical to their financial and operational survival, but they first must understand what their implicit biases are to do that. The goal of the session is for leaders to understand and recognize internal biases both conscious and unconscious. This new program will focus on the healthcare leader’s personal recognition of internal bias and its impact on decisions in the organization. The impact of the healthcare leaders’ ability to recognize biases in areas such as employment and policy decision making will lead to increased diversity in individuals holding leadership positions and will help us better serve the communities we are in.
Panel 1 Panelists:
Reginald “Reggie” Carter, Managing Director, JENGA Capital Funds
Katie Bata Heeter, FACHE, Vice President Human Resources Strategic Business Services, Baylor Scott & White (Moderator)
Dresdene Flynn-White, FACHE, Managing Director, Acquired Leadership Solutions
Dr. DeLancey Johnson, DBA, SPHR, SHRM-SCP, sHRBP, Senior Vice President, Office of Talent Management at Parkland Hospital System in Dallas, Texas
Merredith Simpson, Director, Human Resources Methodist Charlton Medical Center
Panel 2: Developing an Environment of Civility and Respect In Healthcare Organizations: Resources to Empower Healthcare Leaders to Identify, Intervene, and Prevent Workplace Bullying, Incivility and Disrespect
The organizational culture of a healthcare organization plays a critically important role in shaping the work environment for its employees. Organizations with environments of civility and respect recruit the best and brightest people, exude high morale and high job satisfaction by their employees, and demonstrate high performing teamwork. Unfortunately, disrespect and incivility at work is rampant in many organizations, and it’s on the rise. Uncivil behaviors are characteristically rude and discourteous, displaying a lack of regard for others.
Panel 2 Panelists:
Dr. Jim Allard, DNP, RN, NEA-BC, FACHE, VP and Chief Nursing Officer at Medical City Dallas; ACHENTX DE&I Committee Chair (Moderator)
Tina Bowers, Vice President, Chief Diversity & Inclusion Officer Children’s Health, Dallas Texas
Felicia Miller, MBA, SPHR, SHRM-SCP, CHHR, Executive VP and Chief Talent Officer, Parkland Health Dallas
Dr. Tamala Norris, Vice President Clinical Operations & Group Chief Nursing Officer United Surgical Partners International, Inc.

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Panel 1 Speakers’ Bios:

Reginald “Reggie” Carter is a Managing Director for JENGA Capital Funds an acquisition company that invests in lower and middle market companies, and its strategy is to partner with talented executives and entrepreneurs to build industry-leading companies. Companies and executives have chosen to partner with JENGA Capital Funds because of the deep industry experience, strong network of business relationships, and track record of success. JENGA Capital Funds seeks investments where the bulk of the value creation opportunity is derived from the growth of a scalable business model. Reggie leads the firm’s overall strategy, developing targeted investment themes, supervising and closing the transaction.
Reggie began his career at GE Capital in the Financial Management Program where he held various Finance roles within multiple GE businesses (GE Assurance, GE Mortgage Insurance, GE Corporate Technology and GE Real Estate). His healthcare career started at GE Healthcare in the Commercial Leadership Program. While at GE Healthcare, he held roles that included leading product and regional commercial teams. Reggie was GE Healthcare’s first Deal Architect on the Commercial Operations team focusing on deal pursuits of $10M- $100M in size. Prior to his leaving GE Healthcare, Reggie served as the Region Vice President and General Manager for Texas, Kansas, and Oklahoma where he led all GE Healthcare segments: Diagnostic Imaging, Ultrasound, Life Care Solutions, Health Information Technology, Life Sciences and Service businesses. The scope of his responsibilities included leading the sales and service organization by building a culture of collaboration and growing the portfolio to $400M in sales revenue.
Reggie transitioned into biotechnology to build a commercial team within Biogen leading the West Division for the Alzheimer’s Account Liaison Team. He led a layered organization with responsibilities for aligning and driving the commercial strategy and execution for Biogen’s Alzheimer’s Business Unit. He partnered with cross-functional leaders (e.g., Marketing, Sales, Reimbursement, Patient Services and Medical) to deploy solutions that drive business opportunities while ensuring team alignment in the overall execution of strategy.
Reggie is from Plano, TX and attended Langston University where he obtained Bachelor of Science degrees in Finance and Business Management and is a member of Kappa Alpha Psi Fraternity, Inc.

Katie Bata Heeter is Vice President of Strategic Business Services at Baylor Scott & White Health, the largest not-for-profit health system in Texas. The integrated delivery network includes 49,000 employees, 52 hospitals, 7,500 affiliated physicians, more than 1,100 access points, Baylor Scott & White Research Institute and one of the nation’s largest accountable care organizations, Baylor Scott & White Quality Alliance.
In her role, Bata Heeter oversees implementation of HR programs that support leaders in advancing the mission of Baylor Scott & White Health.
Prior to her current role, Bata Heeter served in multiple human resources leadership roles including vice president and regional executive director at Advocate Aurora Health and its predecessor, Advocate Health Care. She also previously served as vice president and chief human resource director at Northwestern Medicine Delnor Hospital.
Bata Heeter received her bachelor’s degree in business from Eastern Illinois University and a master’s degree in business management from Northern Illinois University.
Dresdene Flynn-White is no stranger to success as both a business owner and a strategic business partner in the corporate world. First as an administrator in higher education, then on to a fifteen-year healthcare career with Kaiser Permanente. Leaving a lucrative career in corporate human resources and consulting, she started on her five-year entrepreneurial journey as an executive and business coach, advising and supporting small business owners. Q2 2022 Page 6 advising and supporting small business owners. Dresdene returned to corporate human resources as Vice President for Human Resources at JPS in 2010. She assumed the role of the network’s first Diversity Officer in January 2012. In this capacity she was responsible for the execution of the Hospital District’s Diversity strategies relating to the provision of culturally competent care for patients, the education and retention of a diverse workforce and an expansion of engagement with M/WBE and HUB VENDORS. From 2018-2021 Dresdene served as Senior Director for Diversity Initiatives for North Texas Leaders and Executives Advocating Diversity (LEAD) an organization built partnerships with the region’s most influential employers and helped connect them with talented, experienced professionals seeking new career opportunities in organizations that value diversity and inclusion. Having retired the third time, Dresdene has returned to healthcare consulting by establishing a boutique consulting practice (Acquired Leadership Solutions) focused on diversity and strategic leadership development including executive coaching and training. Dresdene is a unique health care professional, having experienced both corporate operational and business ownership roles. She is a credentialed manager responsible for establishing, consolidating, and realigning critical business areas to enable the initiation of new systems, definition of new business processes and responses to litigation and regulatory compliance issues. Dresdene serves on several community boards including the Fort Worth Metropolitan YMCA, Health Babies, Healthy Moms, Healthy Communities (H3); is past president of the North Texas Chapter of American College of Healthcare Executives, and former Co-Chair of the Tarrant County Cancer Disparities Coalition. She is a current member of the board of Baylor Scott and White All Saints.
Dr. DeLancey Johnson is certified as a Senior Professional in Human Resources (SHRM-SCP, SPHR, sHRBP), and is an active member of American College of Healthcare Executives (ACHE) of North Texas. He holds a BA from Edward Waters College, an MBA from Syracuse University and a Doctorate in Business Management from Northcentral University in Scottsdale, Arizona. He serves as the 2022 Certification Director on the Board of Directors for the Mid-Cities Human Resource Association (MCHRA). He has over 20 years of HR experience working internationally, domestically in public and private sectors for-profit and non-profit organizations. Currently, Dr. Johnson is the Senior Vice President, Office of Talent Management at Parkland Hospital System in Dallas, Texas.

Merridth D. Simpson is the Director of Human Resources for Methodist Charlton Medical Center, part of the nonprofit Methodist Health System which employs nearly 10,000 staff throughout the Metroplex. Merridth oversees all aspects of Human Resources including policies and programs covering employment, compensation, benefits, performance management, employee relations, leadership development, recruiting and retention, and compliance with all applicable federal, state and local laws. Merridth serves on the Methodist Health System Intentional Inclusion & Diversity (II&D) Council and represents the organization on the Best Southwest Workforce Development committee. Previously Merridth served as the Diversity and Inclusion Manager at The University of Texas Southwestern Medical Center in Dallas where she led the strategic development and implementation of the Institution’s diversity and inclusion strategy, impacting 15,000 faculty and staff. Merridth ensured that diversity, equity and inclusion were essential components of the Institution’s core missions of research, education and patient care, and implemented the Institution’s first Business Resource Groups (BRGs). Prior to joining UT Southwestern, Merridth held leadership roles at Raytheon, an aerospace and defense contractor, in their Intelligence and Information Systems (IIS) business segment. She held positions spanning communications, human resources, and diversity. While at Raytheon Merridth handled workforce planning of nearly 3,000 scientists and technical professionals, and streamlined the business’ performance and development processes. She spearheaded community outreach efforts in Science, Technology, Engineering and Math (STEM), grew the maturity of nine Employee Resource Groups (ERGs), and steered multiple diversity councils. Merridth is a member of the Society for Human Resource Management, Society for Diversity, Executive Women in Texas Government, and National Association of Health Services Executives. She serves on the Greater Dallas Advisory Board of the Texas Diversity Council, and previously served on the Board of Management for the Lakewest YMCA of Dallas. Merridth is a Certified Human Resources Management Professional (SHRM-CP), Certified Diversity Professional (CDP), Six Sigma Green Belt, and holds a Bachelor of Science in Human Relations and Business. Merridth resides in Midlothian, TX with her husband of 28 years and they have three grown children.
Panel 2 Speakers’ Bios:
Dr. Jim Allard is Vice President Nursing and Chief Nursing Officer at Medical City Children’s Hospital and Medical City Women’s Hospital – Dallas. His tenure has span 24 years in nursing. Jim’s interests include civility, diversity, equity and inclusion, shared governance, evidence-based practice, MAGNET and Just Culture principles. Jim earned a Doctorate of Nurse Practice at Texas Christian University. He holds a certification from ANCC as a Nurse Executive Advanced and is a member of ANA, TNA, AONL, TONL and ACHE. Jim gives back to the community through TNA, TONE and ACHE Committee work. His personal leadership vision is “To develop the leader in every nurse.”
With nearly 25 years of health care experience, Tina Bowers’ leadership career has been distinguished by a proven track record of comprehensive strategies and programs that generate effective leaders, improve culture, and promote inclusion and equity. Tina is currently responsible for developing and advancing the diversity and inclusion strategy at Children’s Health, one of the largest pediatric health systems in Texas. As a trusted advisor and collaborator of the organization’s CEO and operational leaders, she works to shape and sustain an inclusive workplace where employees and patients feel welcome, valued and respected – and importantly, where the workforce and policies reflect the patients, families and communities served. Many of her achievements represent groundbreaking, first-of-their-kind initiatives in the institution’s 108-year history, including its first-ever comprehensive Diversity & Inclusion strategy, cultural climate audit, annual D&I Impact Report, and the first-of-its kind Registered Apprenticeship model for Patient Care Technicians in the State of Texas. Prior to joining Children’s, Tina served in HR leadership roles at for-profit and not-for-profit health systems including Methodist Health System and Tenet Health. In addition to experience in Diversity, Equity, and Inclusion, she also has deep expertise and broad experience in numerous HR functional areas, including Talent Acquisition and Management, Organizational Development, Coaching, Learning/Training, and Leadership Development. Recently named one of the Top 100 Diversity Officers in the U.S. by the National Diversity Council and in 2019, nominated for the Outstanding D&I Professional award as part of the Dynamic Women of Color Champions of Change. Tina frequently serves as a host, speaker, panelist, and facilitator for high-profile D&I forums throughout North Texas and she is certified in Diversity Management in Healthcare, MBTI, Crucial Conversations, Emotional Intelligence, DDI and Crucial Accountability. Tina received her undergraduate degree from Chicago State University and holds an MBA from Southern Methodist University.
Felicia Miller, MBA, SPHR, SHRM-SCP, CHHR, is the EVP & CTO at Parkland Health & Hospital System. Felicia has more than 30 years of leadership experience in healthcare HR across both non-profit and for profit health systems, including more than 22 hospitals and approximately 18,000 employees. Prior to joining Parkland she served as Chief Human Resources Officer (CHRO) for Tenet Healthcare Corporation’s Texas region. In that role she led the charge for comprehensive talent management in a heavily data-driven culture while fostering cross-functional working relationships with executive Bios/ PIC Contact # 2 Tuesday, March 1, 2022 4:25 PM Q2 2022 Page 9 heavily data-driven culture while fostering cross-functional working relationships with executive counterparts across divisions. Prior to her time at Tenet, Ms. Miller spent 19 years with Presbyterian Hospital Dallas (PHD) and Texas Health Resources. Her tenure with PHD included roles with increasing responsibility and seniority, having progressed from a career center coordinator to manager roles, senior HR generalist and director of HR. Felicia received a Master of Business Administration from LeTourneau University. She also has dual Bachelor of Science degrees in Health Information Management and Health Professions from Texas State University. Felicia’s professional certifications include Senior Professional Human Resources (SPHR), SHRM-Senior Certified Professional (SHRM-SCP) and Healthcare Human Resources (CHHR). She is also an active community member, involved in multiple business organizations and the recipient of numerous professional accolades.
Dr. Tamala Norris joined Tenet Healthcare and United Surgical Partners International in 2016 and serves as the Vice President of Clinical Operations and Group Chief Nursing Officer with oversight for USPI’s nursing operations, clinical practices, quality, and safety. She serves as an Editorial Board Member for the International Journal of Nursing Sciences and Clinical Practices, and as a board member for the Ambulatory Surgery Center Quality Collaborative. As a clinician, Tamala worked frontline in hospitals and was a Sexual Assault Nurse Examiner. After leaving the bedside she served as a hospital then system leader of Quality, Patient Safety, Risk Management, and Regulatory Operations. Tamala holds a bachelor’s in nursing from South University and a Doctorate in Healthcare Administration from Walden University.

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Cocktails with the Chiefs
2022-05-10 18:00 - 20:00 | Corgan, 401 North Houston Street, Dallas, TX, 75202
Our popular in-person Cocktails with the Chiefs event is back!

Space is limited this year so please be sure to register early!

This event always offers incredible networking opportunities and this year will feature the following special panelists, focusing on the behavioral and mental health issues facing our community:

Bonnie Cook
Executive Director & CEO
Mental Health America of Greater Dallas
Preston ‘Jay’ Frayser
Administrator
Texas Health Springwood Behavioral Health
Dr. Fuad Khan
Chief of Integrated Behavioral Health
Parkland Health
Carol Lucky
Chief Executive Officer
North Texas Behavioral Health Authority
Jean Scallon
Vice President Operations
Signature Healthcare Services

A special thank you to our sponsors and event hosts:
Aramark – hosting this event’s food & beverages
Corgan – hosting us in their beautiful offices in the West End, overlooking downtown Dallas.

Register Here

Speakers’ Bios:

Bonnie Cook is the Executive Director and CEO of Mental Health America of Greater Dallas. Bonnie received her master’s degree in Non-Profit Management from Fairleigh Dickenson University in New Jersey. Upon completing her degree, she moved to Kentucky where she was the Executive Director of Mental Health America of Kentucky and the Kentucky Psychiatric Medical Association. Bonnie has over 17 years’ experience working in the mental health sphere and serves on the Board of Directors of Mental Health America in Alexandria, Virginia. Currently, Bonnie is MBA candidate at Southern Methodist University, Cox School of Business, Dallas, Texas.
Her passion for mental health drives her energy towards fulfilling MHA’s mission of leading the community in improving mental health through advocacy and education. She has an undying devotion towards raising awareness and eradicating the stigma surrounding mental health. In her free time, Bonnie enjoys quilting, and Texas Rangers baseball.

Jay Frayser is the current Administrator and COO at Texas Health Resources – Harris Methodist Hospital HEB – Springwood facility and comes with extensive executive experience of providing quality healthcare /behavioral and psychiatric services
Jay has been a champion in healthcare industry with successful startups and expansion projects under his belt including Provo Canyon Behavioral hospital and Salt Lake Behavioral health. Overseeing DFW’s healthcare needs with his expertise and leadership he completed successful reopening of at Sundance Behavioral Healthcare in Dallas as Chief Executive Officer.
Prior to assuming his role as Administrator at THR-Springwood, he has also served as Director of Nursing at THR and multiple positions at PI-Acadia Healthcare in Tucson, AZ while actively involved in expansion of psychiatric hospitals and projects.

Carol Lucky, CEO of the North Texas Behavioral Health Authority, has been working in the mental health and substance use field for over 35 years. Key positions she has held include: CEO of Child and Family Guidance Center Dallas, Director of Mental Health Services for Dallas Metrocare, CEO of Austin Family House, Managed Care Officer for the Center for Health Care Services in San Antonio, and Chief of Community Services Reimbursement for TDMHMR (now part of Texas HHS). She has a Bachelor’s Degree in Psychology from Southwestern University, and a Master’s Degree in Human Services Administration form St. Edwards University.

Dr. Fuad Khan is the current Chief of Integrated Behavioral Health at Parkland Health in Dallas, Texas. He comes from a family of psychiatrists and finished medical school in Pakistan before coming to Boston to train at Harvard Medical School where he completed his psychiatry residency and fellowship in psychodynamic psychotherapy. He returned to Pakistan and developed a psychiatric hospital system and a psychotherapy training program.
After a brief time living and working in New Zealand, he returned to the United States in 2009 to work at Beth Israel Deaconess Medical Center and as a faculty member at Harvard Medical School. Then he moved to Texas to be the Chief of Psychiatry at Parkland Memorial Hospital in Dallas, Texas – one of the three largest County hospitals in United States, and helped shape their psychiatry services to become one of the best in the region. He remains affiliated with UT Southwestern Medical School as an Associate Professor of Psychiatry and continues to supervise residents there.
He joined Wentworth Douglass Hospital in November of 2017 and has been involved in several initiatives to improve mental health care delivery in the region. His work is focused on not only improving the psychiatric practice, but also to increase awareness, involve multiple disciplines in the medical field, and participate with the community to establish a mutually integrated and collaborative approach to mental health. He also has a Master of Business Administration degree in Health Care Administration from the University of Dallas in Texas and a lot of his work includes administrative responsibilities at the hospital system.

Jean Scallon, MA, FACHE is the Vice President of Operations for Texas/Massachusetts and Special Projects. Jean has over 30 years of Behavioral Health Care Experience including being a CEO and Vice-President. Jean has been a Fellow in the American College of Healthcare Executives for over 10 years. Jean has been recognized for her leadership on several occasions, she is a seasoned operator with experience in all age groups as well as Trauma Informed Care, Telehealth, and Suicide Prevention.
Jean serves as a faculty member for the Zero Suicide Academy and travels US wide to train individuals on the Zero Suicide Principles. She currently mentors several individuals in the healthcare space and is a mentor for ACHE requests. Jean serves on several boards and including, most recently, AABH (Association for Ambulatory Behavioral Healthcare) and the Texas Hospital Association Member Solutions Board. Jean has previously sat on the boards of the following: State of Indiana Suicide Prevention Advisory Network, Indiana Hospital Association, Circle of Ivy, Women of Vision and Chair of the Indiana Hospital Associations Behavioral Health Council.
Jean recently served as an adjunct professor teaching in the undergraduate program in Healthcare Management and Policy at Indiana University in Bloomington, IN for over 7 years.
Jean lives in Bloomington, IN with her husband and three dogs. Her son also resides in Bloomington and attends Indiana University.

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After Hours Rangers Game - Networking Event
2022-05-13 19:00 - 22:00 | Globe Life Field, Globe Life Field 734 Stadium Drive, Arlington, TX, 76011
Rangers versus Boston Red Sox

Come out for a casual evening at the ballpark and enjoy a fantastic view of the game from the suite of our host, SBL Architecture, Inc., while the Rangers take on the Boston Red Sox.

Foods and beverages will be served.
The suite will be open to guests at 6:30 PM, and first pitch is scheduled for 7:05 PM.
SPACE IS VERY LIMITED AND AVAILABLE ON A FIRST COME/FIRST SERVED BASIS, SO REGISTER TODAY!!!

A huge thanks to SBL Architecture for their ongoing support of ACHENTX and for hosting this event for us!
SBL Architecture, Inc. is a healthcare architectural, interior design and planning/consulting firm located in Arlington, Texas. Since 1994, SBL has worked on thousands of projects — with extensive experience in new construction, expansion, master planning and rehabilitation of older healthcare facilities. Healthcare design is their focus and their passion.

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ACHENTX Networking Blitz
2022-05-17 17:30 - 20:00 | Texas Scottish Rite Hospital for Children – Frisco, 5700 Dallas Parkway, Frisco, TX, 75034
A tremendous networking opportunity for
new and more seasoned members alike!

This event is for all ACHE of North Texas members who want to become more involved and/or become more connected/networked with their fellow ACHENTX members.

The ACHE North Texas Membership & Networking Committee cordially invites you to the ACHE of North Texas chapter’s next Networking Blitz. This fun event will allow members to get to know one another in meaningful ways. There will be special fun breakout sessions and activities, where personal connections will be made. The intent of this program is to bring members together to get a real in depth view of ACHENTX, to enable you to meet some of the chapter’s leadership and other fellow ACHE members, and to help you map out how to best take advantage of the plethora of local and national benefits and opportunities available to you through ACHE. It’s a way to “let us get to know you” as well and become a part of your professional network.
We will start with informal networking between 5:30-6pm, and at 6pm, we will dive into the more structured portion of the evening.
Our guest speaker for the evening will be Ajith Pai FACHE, President, Texas Health Harris Methodist Hospital Cleburne.
We are looking forward to meeting each of you and/or getting to know you better.
A light dinner will be offered.

Ajith Pai, PharmD, FACHE, has served as President of Texas Health Harris Methodist Hospital Cleburne since 2018.
In the role of president, Ajith oversees day to day operations, works to advance physician engagement and promote effective employee, governance, and community relations. Ajith is responsible for ensuring the achievement of the hospital’s goals for patient safety, clinical and non-clinical quality, operational performance and patient, physician, and employee engagement.
Ajith received his Doctorate of Pharmacy (PharmD) from Texas Tech School of Pharmacy and a Master’s degree in Business Administration from the University of Texas at Dallas. Additionally, he is a Fellow of the American College of Healthcare Executives (FACHE).
Ajith enjoys spending time with his family which includes his wife of nearly 15 years, Myriam, their 6 year-old daughter, Elyse, their 15 month-old son Nikhil, and the newest addition, 2 month-old Yvette. He’s an avid runner and has participated in more than 15 marathons throughout the country and remains involved in the community through memberships on various boards and committees. Ajith is a proud Board member of ACHE of North Texas, and continues to be a national committee member of ACHE’s Asian Healthcare Leaders Community.

Thanks to Texas Scottish Rite for hosting the venue for this evening!

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2022 ACHENTX's WHEN Women's Conference
2022-06-09 08:30 - 14:00 | Texas Woman’s University – Dallas, 5500 Southwestern Medical Avenue, Dallas, TX, 75235
This popular annual conference is offered by the ACHE of North Texas chapter’s Women’s Healthcare Executives’ Network.

Join us for ACHENTX’s WHEN (Women’s Healthcare Executives’ Network) Women’s Conference EmpowHER 2022! Network with fellow women healthcare leaders and participate in break-out sessions on topical issues. Register and attend two of the four break-out sessions. Networking Breakfast and Lunch will be served.

Date: Thursday, June 9
Time: 8:30am-2pm
Location: Texas Woman’s University
5500 Southwestern Medical Avenue
Dallas, TX 75235
Register Here
Schedule:
8:30-9:00 am – Registration & Breakfast
9:00-9:15 am – Kickoff
9:30- 10:30 am – Breakout Session 1
10:30 – 10:45 am– Break
10:45 – 11:45 am – Breakout Session 2
11:45 -12:45 pm – Network Break & Lunch
12:45-1:45 pm – Keynote Address
1:45-2:00 pm – Closing Comments

Break Out Session Topics and Speakers:
• Why Self Care Isn’t Selfish
Lisa Vernon, MSW
SEL-Dynamic Mindfulness Trainer
Charmaine Christianson, MHSM, MBA
System Director, Clinic Services Baylor Scott & White Health

• Navigating Your Financial Future
Susan Marvin, CFP®
CRPC Financial Advisor, Certified Financial Planner(tm) Practitioner

• Executive Presence: Own the Room
Lenetra King, MSHA, FACHE, Founder, Watch Me EXCEL™

• Zoom Ahead: Leveraging our new Virtual Reality

Kathi Cox, MBA, COO, Ambulatory & Virtual Channel, Texas Health

Keynote Address: “Betting on Women: The Power of an Entrepreneurial Spirit”
Join us as Dina Hawidi shares her story: Dream so big that it seems impossible, then make it possible to help us forge forward not just as leaders, but collectively as women.
Dina Hawidi, featured on Shaping DFW and Voyage Dallas is a Fort Worth native. She has drawn more than 122,000 followers and 3.5 million likes on TikTok with videos showcasing her ornate wedding dresses and sparkling, beaded evening gowns. A Jordanian-American fashion designer, she is the founder of the Dina Hawidi bridal boutique in Arlington. She specializes in highly customizable gowns and caters especially to hijabi brides who want to alter them to be more modest. This young entrepreneur empowered herself to fulfill her dreams and is changing the fashion world one gown at a time.
This conference will take place on Thursday, June 9 at Texas Woman’s University – Dallas. Free parking is available in the garage adjacent to the main TWU entrance. If you have any questions or concerns, please contact us as WHENNTX@gmail.com. We look forward to seeing you!

A special thank you to TWU and Katten Muchin Rosenman LLP and Leaning Towards Change, LLC for hosting this event!

Register Here

Multi-Chapter Education Event
2022-06-24 08:30 - 16:30 | Baylor Scott & White The Heart Hospital – Plano, 1100 Allied Drive, Plano, TX, 75093
Approved for up to 6.0 ACHE Face-to-Face Credits

Once again ACHE of North Texas, the East Texas ACHE Forum and the Texas Midwest Healthcare Executives are joining forces to offer our members great educational content and a tremendous cross-chapter networking opportunity.
Special thanks to Baylor Scott & White The Heart Hospital for hosting their venue and Aramark for hosting the food & beverages for this event!
Date: Friday, June 24
Time: 8:30am-4:30pm
Location: Baylor Scott & White The Heart Hospital – Plano
1100 Allied Drive
Plano, TX 75093
Register Here
8:30-9am: Registration & Networking
9-10:30am: Panel 1: Improving the Health Status of Your Community
Panelists:
Vidya Ayyr, CHW; Director, Community Social Impact; Parkland Health & Hospital System
Kris Bolom, JD; Director of Behavioral Health Initiatives; My Health My Resources of Tarrant County
Danelle Parker, RN, BSN; Director of Community Health Improvement for Collin and Denton/Wise Counties; Texas Health Resources
Timothy Wilson; Senior Vice President, Population Health Management at P3 Health Partners
10:30-10:45am: Break
10:45am-12:15pm: Panel 2: Gender Equity and Intersectionality
Panelists:
Guy Cayo, FACHE; Chief Executive Officer; UT Health Pittsburg Chief
Bailey Farris RN, BSN, CEN; ER nurse; Texas Heath HEB
Suzanne Beauvoir Jackson, FACHE (Moderator); Vice President of Urgent Care Services; HCA Healthcare
Dawn Johnston, MBA, MSN, CFRN, LP; Administrative Director of Nursing and Clinical Services; CHRISTUS Flight For Life, Northeast Texas
Ajith Pai, Pharm.D., FACHE, President; Texas Health Harris Methodist Hospital Cleburne
12:15-1:15pm: Lunch
1:15-2:45pm: Panel 3: The Value of Developing and Implementing Alternate Care Models
Panelists:
Dawn Johnston, MBA, MSN, CFRN, LP (Moderator); Administrative Director of Nursing and Clinical Services; CHRISTUS Flight For Life, Northeast Texas
Mark S. Schnitzer, MD, CPHQ, CHCQM-PHYADV, FACS, FACHE; Surgeon, Educator, Physician Advisor, Medical Director, and Consultant
Juan Soto, FACHE; VP of Alternate Delivery; SCP Health
Michael Talley, FACHE; VP Clinical Ops; CHRISTUS Health
2:45-3pm: Break
3-4:30pm: Panel 4: Medical Staff Relations
Panelists:
Donna Bowers (Moderator); Regional Director for the Cardiovascular and Oncology Services Lines; UT Health East Texas Health System
Vicki L. Briggs, FACHE; Chief Executive Officer; UT Health Tyler, UT Health North Campus-Tyler, UT Health East Texas Rehabilitation Hospital & Services, UT Health East Texas LTAC
Madhura Chandak Bajaj, FACHE, MSPT, RHIA, CLSSBB; Vice President, Provider Documentation & Education; Envision Health
Dr. Suman Sinha; Physician; CHRISTUS Health
Speakers Bios
Panel 1: Improving the Health Status of Your Community

Vidya Ayyr leads high-impact interventions to address the social determinants of health, with a commitment to health equity and improving the lives and livelihoods of disadvantaged, marginalized, and vulnerable populations.
As the Director of Social Impact, she provides strategic oversight to Parkland’s community outreach investments, promotes innovation in data analytics, and mobilizes a team of Community Health Workers to drive an integrated approach to population health management. Prior to this role, Vidya was a part of External Affairs at Parkland where she developed public-private sector partnerships to support diverse, multi-stakeholder initiatives.
Ms. Ayyr holds a Bachelor of Science degree in Business Administration from University of Texas at Dallas and earned her Master of Public Health degree from the University of Texas Health Science Center, School of Public Health, in 2011.
Vidya serves on the national EPIC (EMR) Brain Trust, the Community Leadership Forum with the Federal Reserve Board in Washington, DC and is a Presidential Scholar with the George W. Bush, William J. Clinton, George H.W. Bush, and Lyndon B. Johnson Foundations. Her work on social impact collaboration has been recognized by the National Root Cause Coalition, by the Institute for Patient and Family-Centered Care (IPFCC), and by American Essential Hospitals (AEH) for its merit as an innovative design framework.

Kris Bolom, J.D. is Director of Behavioral Health Initiatives at My Health My Resources of Tarrant County and has 8 years of public healthcare experience for behavioral and physical health organizations in Tarrant County. He obtained his bachelor’s degree in Philosophy and Psychology from the University of Tulsa and his Juris Doctorate from Marquette University.

Danelle Parker is an RN, BSN and got her start at Parkland Health Systems in the Neonatal ICU. She moved to Texas Health Resources and started at the Plano Hospital in 2000 as a Community Education Manager and has been with the THR system for over 21 years, and is currently a Director of Community Health Improvement over the Collin, and Denton/Wise regions. In 2019, Texas Health began a new initiative called Texas Health Community Impact. This is where THR gets outside and upstream of the hospital walls to study why and what is sending people to our hospitals. “Your zip code should not make a bigger impact on your health than your genetic code.”

As Senior Vice President, Population Health Management at P3 Health Partners (P3), Timothy Wilson leads the continuous improvement efforts to help providers deliver the correct care our patients deserve, while maintaining affordability and driving down administrative costs. He believes that early intervention is key to delivering quality care to every patient, no matter the age.
Timothy, a 15-year health care veteran, has a proven record of analyzing and solving quality problems and strategically improving processes, including claims operations; systems configuration; provider services; vendor delegations; medical claims reviews; and audit and recovery.
He holds a bachelor’s degree in Public Relations and Image Management and a master’s degree in Mass Communication and Media Studies, both from the University of Texas at Arlington. Timothy is a member of American College of Healthcare Executives (ACHE) of North Texas, and sits on the P3 Diversity, Equity, and Inclusion Committee. While with UnitedHealth Group, he earned a Lean Six Sigma Green Belt certification.
In his spare time, Timothy enjoys spending time with his family and friends, as well as reading and exploring new cuisines.

Panel 2: Embracing a Dialogue about Gender Equity and Intersectionality
Guy B. Cayo has 15 years of healthcare experience with expertise in hospital operations, strategic planning & execution, contract management, business development & physician relations, and human capital management. He has served his community by leading improvement in health, quality of life, and through volunteerism and philanthropy.
In 2021, Guy joined the UT Health East Texas region of hospitals as UT Health Pittsburg Chief Executive Officer. UT Health Pittsburg is a 25 beds critical access hospital (5 star CMS, level four trauma, level three stroke support) located in Pittsburg, TX. The campus is also home to a rural health/specialty clinic.
Guy is a member of Alpha Phi Alpha Fraternity Inc.. He is also a Fellow of the American College of Healthcare Executives. He previously served as Chair of ACHE Community & Philanthropy Committee and Co-Chair of Network & Relations for ACHE South East Texas Chapter. He has one son, Cayden A. Scott. Guy has several hobbies including scuba diving, archery, swimming, and hiking. In addition, he believes he is nothing without God’s grace and favor on his life.

Bailey Farris is a Certified Emergency Nurse with 10 years of patient care experience from both nursing and paramedicine. With a diverse background in emergency care, patient advocacy and lived experience, Bailey is now working from both bedside and academic perspectives to expand equitable emergency care access for LGBTQIA+ patients. As a vocal member of the Diversity Action Committee within the hospital environment, as a growing researcher within Emergency Nursing and as an MSN-Ed. candidate, Bailey is a rising voice in both patient care and nursing practice.

Suzanne Beauvoir Jackson, FACHE, is motivated by developing and executing strategies, leading and transforming organizations as well as scaling and managing enterprise wide operations, Suzanne is a seasoned multi service line healthcare executive with a proven track record of creating collaborative and integrated work systems.
As a result of her authentic action oriented leadership approach, Suzanne has successfully held progressive leadership roles including Chief Executive Officer of both specialty and general acute care hospitals, Chief Operating Officer, Associate Administrator, and Healthcare Consultant. Currently she is HCA Healthcare’s Vice President of Urgent Care Services; the leading hospital owned urgent care operator with over 200 urgent care clinics across 19 markets and 12 states.
Suzanne played a pivotal role in the organization’s national growth agenda increasing from 71 urgent care clinics to over 200 clinics, in addition to leading the organization in earning national quality and patient safety accreditation through the Urgent Care Association.
Additional accolades consist of past Gubernatorial Appointment to the Commonwealth of Virginia Governor’s Council for Women, ACHE District 2’s Regent At Large, Board Member for the American Hospital Association’s (AHA) Institute for Diversity & Health Equity and a member of the AHA’s Equity of Care Awards Committee. Currently, Suzanne is the Chair of ACHE’s Programs, Products, and Services Committee, a Board Member of the North Texas Chapter of Jack and Jill of America, a Board Member of the Urgent Care Association Foundation and is serving on/establishing the inaugural Urgent Care Association Commission on Diversity.
Suzanne earned a certificate in Diversity, Equity and Inclusion in the Workplace from the University of South Florida – Muma College of Business, is a Fellow in the American College of Healthcare Executives (ACHE), and holds a Master’s degree in Health Services Administration from the University of Michigan and Bachelor’s degree from the University of Illinois. – Champaign.

Dawn Johnston has been in her Director role for CHRISTUS Flight For Life since October of 2018. With helicopter outposts at Mt. Pleasant, Wills Point, Palestine and Longview, Dawn provides clinical leadership for an amazing team of nurses and paramedics that provide critical care to the most seriously ill and injured patients in Northeast Texas while rapidly transporting them to definitive care. Dawn’s focus on organizational excellence enabled the well-respected agency to attain industry accreditation for the first time in 2021. Dawn served as Education Chair for the East Texas Chapter of ACHE in 2021 and became a Board member in 2022. She received her BSN from Western Michigan University and MSN in Nursing Leadership and Administration from Capella University. She also obtained her BA in Communications/Journalism from Truman State University, and MBA from California Coast University.
Previously, Dawn was Project Coordinator for Bronson Methodist Hospital in Kalamazoo, Michigan managing hospital-wide nursing communications, completing Magnet projects, and contributing to a number of Quality Improvement projects on multi-disciplinary teams. As a member of the Trauma Research Committee, Dawn also contributed to the requirements for meeting the hospital’s Level I Trauma designation. Dawn has a broad inpatient critical care background and was also a full-time flight nurse for West Michigan Air Care for over a decade. During this time, Dawn also became Air Care’s Marketing Coordinator, managing most aspects of the organization’s public relations in Southwest Michigan, in addition to providing education for the flight crew. She has been teaching since she became a nurse, first American Heart Association courses and then many critical care subjects. Dawn has provided public education through the media on community health initiatives and was instrumental in garnering support for the introduction of a legislative bill to curb dangerous methamphetamine labs in Michigan.
Dawn’s background includes firefighting, National Ski Patrol and community health education as a Crisis Pregnancy Coordinator for the Salvation Army. Serving as a “Big Sister” for many years, Dawn was also honored as Mentor of the Year for Big Brothers/Big Sisters in Battle Creek, Michigan in 2008. Dawn’s hobbies include writing and she has several publishing credits, including Critical Care Nursing Clinics of North America and the International Medical Corps Training Manual, a resource for war-torn areas of the world, in which she was the Associate Editor. In addition, she has written and edited the company newsletter almost everywhere she has worked.
Dawn has been married to her husband Neal for 29 years, and they have one adult son – Harrison. She and her husband are members of Marvin United Methodist Church. Dawn resides in the Tyler area and enjoys running, traveling, writing and spending time with family, friends and neighbors. She is involved in Tyler’s Sunrise Rotary Club and Women in Tyler, which hosts an annual luncheon honoring influential women from the Tyler area.

Ajith Pai, Pharm.D., FACHE, became president of Texas Health Harris Methodist Hospital Cleburne in September 2018. Before joining Texas Health Cleburne, he was the professional and support services officer at Texas Health Kaufman.
Pai was born at Texas Health HEB and later began his career there in 1999 as a certified pharmacy technician. In 2011, he became the director of pharmacy at Texas Health Kaufman, where he oversaw the day-to-day operations and championed safe, quality-driven patient care through the implementation of best practices and improved clinical monitoring.
He received his Doctorate of Pharmacy from Texas Tech School of Pharmacy and a master’s degree in business administration from the University of Texas at Dallas. He is also a graduate of Texas Health’s Talent Acceleration Program.
Pai is involved in his community through memberships on various committees including the Chamber of Commerce, Leadership North Texas, ACHE North Texas, and the ACHE Asian Healthcare Leaders Forum.
In his free time, Pai enjoys spending time and traveling with his wife Myriam, and their daughter, Elyse. He’s also an avid runner and has participated in more than 15 marathons across the country.

Panel 3: The Value of Developing and Implementing Alternate Care Models

Dawn Johnston has been in her Director role for CHRISTUS Flight For Life since October of 2018. With helicopter outposts at Mt. Pleasant, Wills Point, Palestine and Longview, Dawn provides clinical leadership for an amazing team of nurses and paramedics that provide critical care to the most seriously ill and injured patients in Northeast Texas while rapidly transporting them to definitive care. Dawn’s focus on organizational excellence enabled the well-respected agency to attain industry accreditation for the first time in 2021. Dawn served as Education Chair for the East Texas Chapter of ACHE in 2021 and became a Board member in 2022. She received her BSN from Western Michigan University and MSN in Nursing Leadership and Administration from Capella University. She also obtained her BA in Communications/Journalism from Truman State University, and MBA from California Coast University.
Previously, Dawn was Project Coordinator for Bronson Methodist Hospital in Kalamazoo, Michigan managing hospital-wide nursing communications, completing Magnet projects, and contributing to a number of Quality Improvement projects on multi-disciplinary teams. As a member of the Trauma Research Committee, Dawn also contributed to the requirements for meeting the hospital’s Level I Trauma designation. Dawn has a broad inpatient critical care background and was also a full-time flight nurse for West Michigan Air Care for over a decade. During this time, Dawn also became Air Care’s Marketing Coordinator, managing most aspects of the organization’s public relations in Southwest Michigan, in addition to providing education for the flight crew. She has been teaching since she became a nurse, first American Heart Association courses and then many critical care subjects. Dawn has provided public education through the media on community health initiatives and was instrumental in garnering support for the introduction of a legislative bill to curb dangerous methamphetamine labs in Michigan.
Dawn’s background includes firefighting, National Ski Patrol and community health education as a Crisis Pregnancy Coordinator for the Salvation Army. Serving as a “Big Sister” for many years, Dawn was also honored as Mentor of the Year for Big Brothers/Big Sisters in Battle Creek, Michigan in 2008. Dawn’s hobbies include writing and she has several publishing credits, including Critical Care Nursing Clinics of North America and the International Medical Corps Training Manual, a resource for war-torn areas of the world, in which she was the Associate Editor. In addition, she has written and edited the company newsletter almost everywhere she has worked.
Dawn has been married to her husband Neal for 29 years, and they have one adult son – Harrison. She and her husband are members of Marvin United Methodist Church. Dawn resides in the Tyler area and enjoys running, traveling, writing and spending time with family, friends and neighbors. She is involved in Tyler’s Sunrise Rotary Club and Women in Tyler, which hosts an annual luncheon honoring influential women from the Tyler area.

Dr. Mark Schnitzer is an experienced Surgeon, Educator, Physician Advisor, Medical Director, and Consultant.
An interest in processes and mathematics led him to pursue an unlikely course of pre-medical study: electrical engineering. It was during his Ph.D. studies that he applied to medical school and completed his MSEE and MD concurrently. He completed his clinical training in neurological surgery and a fellowship in neurosciences critical care at The Johns Hopkins Hospital. His final year at Johns Hopkins was in the role of Assistant Chief of Service.
After fifteen years in solo, private neurosurgical practice and medical staff governance roles, he was recruited to Hawaii as the sole, full-time neurosurgeon for Kaiser Permanente with the mandate to set the groundwork for a completely internalized program. That experience led to his invitation to serve as the inaugural medical director of neurosciences and an ambitious project to unify the neurosciences programs across the government hospitals in the Emirate of Abu Dhabi. Once this unification was well underway, the program was handed off to the Cleveland Clinic. Subsequently, he served as the inaugural CMO for a start-up telemedicine company in Dubai and as an adjunct associate professor in a graduate program for healthcare administration.
He returned to the USA after four years in the Middle East and took on the role of physician advisor for SSM Health. Initially accountable for one hospital, he was elevated to a regional, multi-hospital role where he was accountable for insurance denial management including education of clinicians in evidence-based medicine and responsible stewardship as well as holding numerous roles in quality improvement projects.
Most recently, he has taken on the role of medical director for a large accountable care organization based in Dallas, TX.
Dr. Schnitzer is board certified in healthcare quality and management by the American Board of Quality Assurance and Utilization Review Physicians with added qualification as a Physician Advisor. He is a certified professional in healthcare quality by the National Association for Healthcare Quality and is certified by the American Society for Quality as a Six Sigma Black Belt. Additionally, he is a Fellow of the American College of Surgeons and a Fellow of the American College of Healthcare Executives.
Dr. Schnitzer has provided a number of invited presentations in the areas of healthcare informatics, patient safety, and responsible stewardship and he serves as an examiner for the Malcolm Baldrige National Quality Award.
Dr. Schnitzer considers himself an interface professional, like most clinicians who have transitioned into healthcare leadership roles. He maintains a state of constant inquiry and curiosity with the ever-present thought, “There is something I do not know, the knowing of which could change everything.”

Juan Soto currently serves as Vice President of Alternative Delivery for SCP Health, a physician-led company of clinical and operational experts. Juan has over fifteen years of healthcare consulting experience and has been a valued team member at SCP Health since July 2021.
In his current role, Mr. Soto oversees SCP Health’s Clinical Staffing and Advancement Solutions for partners that deliver care outside of the four walls of the hospital. Having consulted on several thousand projects across the healthcare spectrum, Mr. Soto uses his expertise to work with clients across a broad range of issues, from provider compensation to medical staff planning and process improvement. Mr. Soto has consulted with multiple healthcare organizations throughout the country regarding provider needs assessments, search strategies, demographic and healthcare market trends, compensation, contracts, retention, physician-hospital relations, compliance, and numerous other related issues.
Mr. Soto applies his healthcare experience to effectively assist his clients in achieving their strategic initiatives, without compromising the overall mission of the organization. He also keeps his clients apprised of the most recent industry trends.
Mr. Soto resides in Atlanta, GA with his wife Sarah and two children. He attended the State University of New York at Albany and is a member of the American College of Healthcare Executives.

Michael Talley is the Vice President for Clinical Operations & Virtual Care for the CHRISTUS Health enterprise, an international health system headquartered in Irving, Texas. Mr. Talley started his career in healthcare as an intensive care Respiratory Therapist at Barnes Jewish Hospital in St. Louis, Missouri, his hometown. His administrative career got its inception at Mayo Clinic where he spent 10 years leading hospital operations, provider relations, and business development. During Mr. Talley’s time in executive leadership he’s built a reputation for driving clinical innovation, strategic operations, and system integration.

Panel 4: Medical Staff Relations

Donna Bowers is the Regional Director for the Cardiovascular and Oncology Services Lines at UT Health East Texas Health System. She joined UT Health East Texas in June of 2020 as the executive responsible for both services lines. With a focus on person-centered care and quality improvement, she provides strategic direction to the health care system and establishes a cohesive organizational and governance structure that supports the UT Health East Texas care continuum. In addition, she provides oversight for clinical activities and programs; ensures the ﬁnancial viability of oncology and cardiovascular initiatives; and works to establish collaborative relationships among departments, physicians, medical groups, business partners and the community.
In her previous role with SCL Health System, she served for over five years as Vice President of Oncology and Cardiovascular Services in Colorado and Montana. Before joining SCL Health, she served as Senior Vice President of Clinical Service Lines with McKesson Specialty Health, where she greatly expanded hospital business, developed the oncology service line and strategy, and built a Proton Therapy Center, among a list of accomplishments. While at Baylor Health Care System for over 30 years, she held several leadership positions, leaving as the Chief Operating Oﬃcer of Baylor Charles A. Sammons Cancer Center and Vice President of Oncology.
Donna holds a Juris Doctorate from Texas A&M Law School, and a bachelor’s degree in Health Information Management from Texas Woman’s University. She is a Licensed Attorney in the State of Texas, and a Registered Health Information Administrator. In addition, she is certified in Healthcare Privacy by the American Health Information Management Association, and is a Certified Mediator through the Dallas Dispute Mediation Services and Texas A&M Law School.

Vicki Briggs, MBA, FACHE, is an experienced healthcare executive with over 30 years of
C-Suite experience in hospital and healthcare system administration in the not-for-profit and for-profit healthcare sectors. Currently she is serving as the Chief Executive Officer of UT Health Tyler, UT Health North Campus Tyler, UT Heath East Texas Rehabilitation Hospital and Services and UT Health East Texas LTAC.
Throughout her career, Ms. Briggs has had responsibility for 26 hospitals ranging from small rural, critical access, community, and specialty to large tertiary with teaching programs. She has held the positions of Division CEO, Market CEO, System COO, Hospital CEO, and Hospital CFO. She has worked with national healthcare systems including HCA, Ascension Health and currently Ardent Health Services.
While Ms. Briggs has broad experience in healthcare her most notable areas of expertise and results include organizational culture, employee engagement, physician alignment, women’s healthcare, compliance, clinically integrated systems of care, and operational excellence including LEAN.
Briggs, an American College of Healthcare Executives Fellow (FACHE), earned her B.S in Accounting from Nicholls State University, Thibodaux, Louisiana, where she was recognized as a top 50 graduate during the 50th anniversary celebration. She completed her MBA at Samford University, Birmingham, Alabama. She was named the Brock School of Business alumni of the year in 2013.
She has a demonstrated her commitment to the communities where she has worked and lived through her involvement with a number of not-for-profit organizations including the American Heart Association, United Way, Salvation Army, Girl Scouts, March of Dimes, Red Cross, and Rotary. Nationally she served on and chaired the Board of the National Perinatal Information Center was a member of the Regional Policy Board of the American Hospital Association and the Maternal Child Section. She is currently serves on the Boards of the Southwest Affiliate of the American Heart Association North East Texas Girl Scouts.
Ms. Briggs has recently to East Texas in March of 2018 when the joint venture between University of Texas and Ardent was formed to create UT Health East Texas. Her previous experience in Texas was as CEO of Longview Regional Medical Center from 1998 to 2005. While in Texas she served on the Board and Executive Committee of the Texas Hospital Association and received the American Hospital Most Valuable Political Action Player Award.

Madhura Chandak Bajaj’s life motto is “The grass is greener where you water it.” At Envision Healthcare, she leads strategy development and execution for the provider documentation and education function of the Medical Group.
Madhura is a data and results-driven professional with extensive clinical and business operations experience. She is passionate about service excellence, continuous quality improvement, clinical and technology integration. Prior to joining Envision she held various leadership roles in health systems, most recently serving as the Executive Director of Clinical Integration with JPS Health Network in Fort Worth, Texas.
Madhura’s graduate degrees are in Physical Therapy and Health Services Administration. She is a Fellow with the American College of Healthcare Executives.
Madhura actively participates in the community by volunteering and serving in advisory roles. Born and raised in India, she pursues world travel and soulful music. She lives in the Dallas Fort Worth metroplex with her spouse and eight-year-old twin boys.
A fun fact about her – “Will travel for good food!”

Born in Lansing, Michigan, Dr. Suman Sinha earned a bachelor’s in biochemistry from the University of California – San Diego, a master’s in business from the University of Phoenix, a master’s in molecular biology from San Diego State University and his medical degree from St. George’s University School of Medicine. Dr. Sinha is board certified in internal medicine, pulmonary medicine and critical care medicine.
Dr. Sinha is married with two daughters. He enjoys spending time with his family, playing sports, reading and music.

Register Here

ACHENTX Lean Six Sigma Yellow Belt Course
2022-07-12 18:00 - 2022-07-14 22:15 | Virtual
Due to the high volume of requests and for those who missed one of the earlier opportunities, ACHE of North Texas’ Student Council is once again partnering up with Leaning Towards Change, LLC to offer a Lean Six Sigma Yellow Belt Certification course. The Yellow and Green Belt courses are healthcare specific, providing examples of real healthcare experiences. You will learn about lean six sigma and how to eliminate wastes, errors, and inefficiencies in healthcare environments, such as clinics or hospitals.
This Yellow Belt course will occur over two days, July 12 & 14, 2022 – both days between 6pm-10:15pm.
(Be sure to watch future announcements for a Green Belt Certification Course as well. Note: You will need your Yellow belt first to be able to register for the Green Belt session.)
What’s included:
• Lean Six Sigma Yellow Belt Course e-book
• Lean Six Sigma Yellow Belt Certification Exam
• Simulated Project
Course Instructor: Tanya Stinson
Virtual Platform: Zoom

Register Here

Hi there! My name is Tanya Stinson and I would like to tell you a little about myself. I have a Master’s degree in Healthcare Quality and Safety, a Master Black Belt in Lean Six Sigma, and 14 years’ experience in leading, coaching, and mentoring professionals in completing Lean Six Sigma, Quality, Compliance, Risk and Safety projects. I have a well-rounded and knowledgeable skill set, as I have worked in various industries, such as mining, utilities, manufacturing, technology, and healthcare. I am passionate about helping others by sharing with them what I have learned and creating positive changes within any organization.
I have been working for Texas Health Resources since June 2017. Currently, I am a Supervisor of Data Governance Support for THR and before my recent promotion, I was a Performance Improvement Engineer/Coach. Since working with them, I have received several awards and accolades. Here are just a few of the recognitions I have received:
• 2020 ACHE of North Texas Mentor of the Year
• Trailblazer Award – Texas Health Arlington Memorial, 2018 for Blood Culture Contamination Reduction Project
• Quality Award (2) – Texas Health Fort Worth, 2019 for Neonatal Extubation Process Improvement Project and “Let’s Get Moving” Patient Ambulation Improvement Project
• Discoverer Award – Texas Health Resources, 2019 for ED Discharge Scheduling Improvement Project
• Transformer Award – Texas Health Resources, 2020 for Interventional Radiology Throughput Improvement Project
Outside of work, I am a wife and mother of 4 handsome young men, and I love fishing, camping, and racing just to name a few!
Thank you so much for reading, and I hope that you are as excited about the upcoming classes as I am! I look forward to meeting every one of you and growing the passion for PI!
Many blessings,
Tanya Stinson

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After Hours Rangers Game - Networking Event
2022-07-12 19:00 - 22:00 | Globe Life Field, Globe Life Field 734 Stadium Drive, Arlington, TX, 76011
Rangers versus Oakland Athletics

Date: Tuesday, July 12
Time: 7:05-10pm
Location: Globe Life Field
734 Stadium Drive
Arlington, TX 76011
Register Here

Come out for a casual evening at the ballpark and enjoy a fantastic view of the game from the suite of our host, SBL Architecture, Inc., while the Rangers take on the Oakland Athletics.
Foods and beverages will be served.
The suite will be open to guests at 6:30 PM, and first pitch is scheduled for 7:05 PM.
SPACE IS VERY LIMITED AND AVAILABLE ON A FIRST COME/FIRST SERVED BASIS, SO REGISTER TODAY!!!

A big thanks to SBL Architecture for their ongoing support of ACHENTX and for hosting this event for us!

SBL Architecture, Inc. is a healthcare architectural, interior design and planning/consulting firm located in Arlington, Texas. Since 1994, SBL has worked on thousands of projects — with extensive experience in new construction, expansion, master planning and rehabilitation of older healthcare facilities. Healthcare design is their focus and their passion.
