North Texas Chapter of the American College of Healthcare Executives

Breakfast with the President - Becky Tucker
2021-05-18 08:00 - 09:00 (America/Denver) | TX
Please join us for the next virtual program in our popular Breakfast event series . . .

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Becky Tucker currently serves as the president of Texas Health Harris Methodist Hospital Southwest Fort Worth and Clearfork. As president, Becky leads the overall management and strategic programming of Texas Health Southwest and Clearfork hospital operations which consists of 263 combined critical, medical, surgical, and emergency beds, 1,400 employees, 650 active medical professionals and almost 100 volunteers.

Becky Tucker most recently served as vice president of Integrated Health Campuses (IHCs) at Texas Health Resources. As vice president of IHCs, Becky led the overall management of Texas Health Resources’ Integrated Health Campuses (IHC) operations and oversaw the alignment and evolution of all IHC care integration across the continuum. Centers included site-specific combinations of ambulatory surgical services, outpatient diagnostic imaging, emergency care and/or urgent care, rehabilitation/therapy services including cardiac rehabilitation, outpatient behavioral care services, chronic disease management, health behavior education and well-being services.
Becky served as administrator of Texas Health Neighborhood Care & Wellness Burleson, oversaw Texas Health Harris Methodist physician timeshares in Saginaw, Keller and Burleson and managed the development of Texas Health’s second IHC, Texas Health Neighborhood Care & Wellness Willow Park in Parker County, which opened in January of 2015.
Becky has been a part of the Texas Health family for 19 years. She first worked as an administrative assistant in the Medical Staff Affairs office of Texas Health Presbyterian Hospital Plano. While working at Texas Health Plano full-time, Becky completed graduate work in business and healthcare administration. She transitioned into a healthcare administrative residency position at Texas Health Fort Worth where she continued her fellowship.
In 2006, Becky transitioned to director of ambulatory clinics and physician services where she was responsible for the Assisted Reproductive Technology Service, Executive Health program and physician referral development.
In 2007, Becky began development of Texas Health Burleson. As administrator of Texas Health Burleson, she and her team signed more than 2,000 members to its fitness center, achieved patient satisfaction scores for Likelihood to Recommend in the top 5 percent of the nation, and secured Joint Commission accreditation for all new services, College of American Pathologists Commission on Laboratory accreditation, American College of Radiologists accreditation for MRI and CT, and chest pain accreditation from the Society of Cardiovascular Patient Care.
Becky earned a bachelor’s degree in kinesiology with a minor in biological science from The University of Texas at Austin. She also holds master’s degrees in health care administration and business administration from Texas Woman’s University.
Becky is a member of the American College of Healthcare Executives, a past board member of the United Way of Tarrant County, former chair of United Way of Tarrant County Young Leaders Society, board member and vice chair for the Alzheimer’s Association of North Central Texas, and a board member for the Fort Worth Leukemia and Lymphoma Society where she also serves as the chair for the Man Woman of the Year executive committee. Plus, Becky serves as the president of her local early childhood PTA.
In addition, Becky is a Fellow with the Texas Hospital Association (THA) and the past chair for THA’s Leadership Development Council. In 2012, Modern Healthcare named Becky as one of it’s Up and Comers in Healthcare. In 2014 she was selected as one of Fort Worth Business Press’ 40 Under 40 and was awarded the Dallas-Fort Worth Hospital Council’s Young Healthcare Executive of the Year award. Lastly, in 2019 Tucker was awarded the Leukemia and Lymphoma Society Fort Worth Woman of the Year and was recognized as a Fort Worth Business Press Healthcare Hero in 2020.
Becky is enjoying parenthood with her husband, Toby. Her son Tavin is 8 and daughter Landon is 2. Becky, Toby, Tavin, and Landon spend as much time as possible outside with their rescue dog, Stella.

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Multi-Chapter Panel #3 - Key State Health Legislative Issues Facing Leaders and Potential Responses
2021-05-20 10:30 - 12:00 | TX
Join the ACHE East Texas, North Texas and Texas Midwest chapters for another in our special multi-chapter panels.

Numerous public policy and legislative issues around healthcare delivery and public health affect healthcare organizations and demand involvement of their leaders to respond and adjust organizational policies and procedures. These issues often relate to improving population health, access and coverage through Medicaid and other programs, improving value, addressing consumer issues and workforce shortages, and more. Learning these issues and being involved in policy and organizational responses is important for healthcare leaders, regardless of how directly they may be involved.

This program has been approved for 1.5 ACHE Face-to-Face credits.
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Our Presenters:
Shannon Huggins
Senior Vice President, Contract Strategy and Population Health
Methodist Health System
Steve Love
President and Chief Executive Officer
Dallas-Fort Worth Hospital Council
Matt Richardson, FACHE, DrPH, MPH (Moderator)
Director of Public Health
Denton County
Ted Shaw
Texas Hospital Association
President & Chief Executive Officer
Speakers’ Bios:

Shannon Huggins is currently Senior Vice President, Contract Strategy and Population Health for Methodist Health System. She began with Methodist in 2002 and has responsibilities for non-governmental payor contracting and relations on behalf of Methodist facilities, joint venture organizations, transplantation services, Accountable Care Organization and physician groups. Additionally she has operational responsibilities for the Methodist Patient Centered ACO (MPCACO). She also oversees the bundled payment projects within Methodist Health System. Shannon has designed and implemented contracting and pricing strategies for Methodist. MPCACO has successfully achieved for Medicare over $90 million in savings for the 7 years in participating in this program – an achievement only 18 other ACOs across the nation also have. The ACO also performed in the top quartile of ACOs who achieved savings in quality metrics.
Shannon has over 27 years of experience in contracting, payor relations, population health, financial analysis and decision support. Prior to Methodist, Shannon served in several roles at Baylor All Saints (formerly All Saints Health System) in Ft. Worth and various roles in a profit hospital organization. She has served on various civic boards and is currently President of the Alumni Association for her alma mater the University of the Ozarks. Civically, she was selected to be in Leadership Dallas class of 2014. Also, Shannon currently serves on several Board of Directors as a representative for Methodist Health System. She earned her BS in Marketing/Finance from University of the Ozarks and her MS in HealthCare Administration from Texas Woman’s University.

Dr. Matt Richardson was appointed as the Director of Public Health for Denton County in the summer of 2014. Dr. Richardson previously served as Director with the City of Amarillo and Potter/Randall Counties for 9 years. Dr. Richardson has authored peer-reviewed publications, testified to the Texas Legislature regarding public health issues and continues to advocate for public health practice and resources for Denton County and the state of Texas. He has a bachelor’s degree in Biology from Abilene Christian University and both Master’s and Doctoral degrees in Public Health from the University of North Texas. He is currently board certified and Fellow of the American College of Healthcare Executives. Dr. Richardson also serves as an accreditation site reviewer for public health programs in universities across the US. Matt lives in Argyle with his wife of 24 years and their two daughters.

Mr. Steve Love is currently President and Chief Executive Officer of the Dallas-Fort Worth Hospital Council which promotes collaboration, cooperation and advocacy on behalf of its 90 member hospitals. The Hospital Council also has approximately 100 Associate Members (business and industry), including prominent accounting, legal and consulting firms. The primary mission is to promote patient safety, quality healthcare and coordination in the delivery of healthcare within the North Texas market. He served as 2015 Chair for the Conference of Metropolitan and Regional Hospitals Association in the United States. He also previously served on the Children at Risk Board for North Texas. He serves on the Southwest Region Board for the American Heart Association; Southwest Transplant Alliance; Cure Glaucoma Foundation Advisory Board; North Texas Eye Research Institute; the Metropolitan YMCA Board of Directors and the Board of Directors of Prism Health North Texas and Mothers Against Drunk Driving Dallas. Mr. Love has worked in healthcare management for over 40 years. He has demonstrated leadership in tax exempt, investor-owned, specialty and private hospitals in operations, finance and corporate governance. Prior to joining the Dallas-Fort Worth Hospital Council, Mr. Love was Senior Vice President and Chief Financial Officer of a Fortune 500 healthcare company that owned over 50 hospitals and managed approximately 200 facilities in the United States.

Walter “Ted” Shaw joined the Texas Hospital Association as the organization’s fourth president and chief executive officer in February 2014. Shaw brings expertise forged from a 40-year career in health care leadership to his role as key strategist and spokesperson on behalf of more than 450 THA member hospitals and health systems. As president and CEO of the largest state hospital association in Texas, Shaw is responsible for leading the industry in its advocacy work and positioning Texas hospitals to achieve their missions of delivering the highest quality health care to all Texans.
Prior to joining THA, Shaw served as interim executive vice president and chief financial officer for Parkland Health and Hospital System in Dallas, where he led the development of the Medicaid Transformation Waiver in North Texas and the construction of an 864-bed replacement hospital. From 2004-2011, he was a partner with the Dallas-based Financial Resource Group LLC, a health care consulting firm where he specialized in interim operational turnarounds with facilities across the U.S. Prior to joining FRG, Shaw was president of the health care consulting firm W.T. Shaw Company from 1998-2003.
His legacy for leading impressive turnarounds includes assignments at Jackson Memorial Hospital in Miami, the third largest public health system in the U.S.; East Jefferson General Hospital in Metairie, La., both before and after Hurricane Katrina; Fletcher Allen Health Care in Vermont; and Maricopa Integrated Healthcare System in Phoenix. In addition, he has a strong background in health care technology and insurance, having served as chief operating officer of Health2Health.com, an Internet-based HIPAA solutions company; and with Dallas-based CareSystems Corporation, a workers’ compensation technology support firm.
He began his career with Ernst & Young in San Antonio, Cleveland and Dallas, achieving the role of partner with responsibility for the Southwest Region Healthcare Practice from 1973-1992. Shaw holds a bachelor’s degree in business administration in accounting from The University of Texas at Austin, and is a certified public accountant and a fellow in the Healthcare Financial Management Association.

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Multi-Chapter Panel #4 - Disruptive Innovation in Healthcare Delivery
2021-05-20 12:30 - 14:00 | TX
Join the ACHE East Texas, North Texas and Texas Midwest chapters for another in our special multi-chapter panels.

Disruptive innovation, a term coined by Harvard professor Clayton M. Christensen, is a transformative business model that leverages technology to help focus on making products and services more accessible and affordable. In healthcare delivery, disruptive innovations have the potential to decrease costs while improving both the quality and accessibility of care. Disruptive innovations enable new applications and changes in behaviors. The current thinking with many innovators is a belief that a host of disruptive innovations would have wide implications for payers by shifting payment models to reward precision diagnostic tests and abilities of providers. Several current disruptive innovations like retail clinics, telemedicine, medical tourism, and point-of-care medical payments are making a major difference in how health care is delivered. This panel will focus on the role of innovation in the medical marketplace and examples of disruptive innovations that will change lives in health care.

This program has been approved for 1.5 ACHE Face-to-Face credits.

Our Presenters:
Tamara Perry, BA-SLP, MA-IOC
Sr. Director Operations
Virtual Health and Innovation
Children’s Medical Center
Andrew Thorby
Chief Executive Officer
Care Continuity
Paula Turicchi, MHA,FACHE (Moderator)
Chief Strategy Officer
Parkland Community Health Plan
Dr. Leslie Wainwright
Chief Funding and Innovation Officer
Parkland Center for Clinical Innovation
Dr. Hubert Zajicek, MD, MBA
Co-Founder, Partner and CEO
Health Wildcatters

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Speakers’ Bios:

Tamara Perry is the Senior Director of Virtual Health and Innovation at Children’s Health System of Texas. Tamara has over 20 years’ experience in communication, corporate training and organization strategy. Currently she serves as a national and international expert in the field of telemedicine; sharing her knowledge of telemedicine implementation, expansion and sustainability as a speaker at the American Telemedicine Association (ATA) international conferences, Becker’s Hospital Review, American Pediatric Association and other virtual health technology and innovation conferences yearly. She is currently the Chair of the American Telemedicine Association Pediatric Special Interest Group. Her work has been featured in the Hospitals & Health Networks’ Most Wired issues, NRHA Rural Roads magazine, D Magazine Excellence in Healthcare and other national publications. Her recent work includes leading the deployment of virtual health care solutions including countries largest school-based telehealth program, the Children’s Health Virtual Visit direct to consumer app and virtual visit kiosks in locations across the DFW area. She has a bachelor’s degree in Speech Language Pathology and Master’s in Interpersonal and Organization Communication.

Andrew Thorby has over thirty years of experience in technology-driven business disruption. A native of Australia, his early career was spent in the systems integration industry applying value chain re-engineering principles to Fortune 1000 firms in the telecommunications, financial services, and energy sectors. He first entered the healthcare industry in 2004 with the application of zero-defect manufacturing principles to the revenue cycle. It was here that he began to understand and address the “islands of information” dilemma that plagued healthcare and resulted in an overall lack of process integrity along the patient journey.
Andrew founded Care Continuity with the goal of improving the disconnected and confusing care delivery experience that patients and their families too often encounter during a serious illness or injury. Andrew’s prior experience in technology driven business disruption helped him realize that the disconnect lay with an incentive model which only paid for services rendered at the point of care and the patient journey which often spanned multiple providers and multiple places of service. Too often it was left to the patients and to individual providers to try and connect the dots. In other words, healthcare delivery networks were networks in name only.
As founder and CEO, Andrew has led Care Continuity’s evolution through three software platforms (with over 200 releases on the current platform), from a focus on technology to a focus on results and the patient experience, and from impacting the experience of a handful of patients each month to impacting thousands. During this time, healthcare has gone through a sea change in the core incentive model with value-based care and population risk raising the stakes to the point that operational integrity within care delivery networks has gone from a nice to have to a must have.
As CEO, Andrew is primarily responsible for setting the firms vision, supporting the Care Continuity team, and partnering with clients to ensure that the firm is accelerating its go-to-market strategies and providing its patients and clinicians with the proactive support they need.

Paula Turicchi is the Chief Strategy Officer at Parkland Community Health Plan in Dallas, Texas. The health plan serves more than 185,000 members in Medicaid’s STAR, CHIP, and CHIP Perinatal programs through a network of more than 3,000 providers and 25 facilities located in 7 counties in the Dallas service delivery area.
Previously, Paula served as the Vice President of Hospital Operations and Administrator of Women and Infant’s Specialty Health (WISH) at Parkland Health & Hospital System. She was instrumental in the design and construction of the New Parkland Hospital facility and the Moody Center for Breast Health. Paula played a key role in completing the System Improvement Agreement (SIA) and Corporate Integrity Agreement (CIA) from 2013 to 2018. In addition, she chaired the Women’s Health Advisory Committee of Texas which was created by Texas’ 84th Legislature to advise the Health & Human Services Commission on consolidation of women’s health programs.
Paula was a 2018 Texas Hospital Association Leadership Fellow. She is board certified in Healthcare Administration and holds a Master’s degree in Healthcare Administration from Trinity University and Bachelor’s degree in Business Administration from the University of Arkansas in Fayetteville.

Dr. Leslie Wainwright joined the Parkland Center for Clinical Innovation [PCCI], as their Chief Funding and Innovation Officer in March 2019. Prior to this role, she oversaw RTI International’s Innovation Advisors health practice where she worked with health systems and technology developers to guide the development and adoption of impactful healthcare innovations. She has also served in executive roles at Sg2, AVIA and Business Models Inc., a Dutch-based innovation consultancy.
She is passionate about entrepreneurship and innovation, and has experience that spans academic research, pharma/biotechnology and healthcare delivery. Leslie has worked with executive teams from multi-national organizations and startups alike to design growth strategies, create alternative business models and evaluate emerging clinical and care delivery technologies. Additionally, she has spent several years addressing innovation and how healthcare organizations build their own sustainable innovation competencies. Leslie is a frequent speaker and facilitator on the future of healthcare, enabling technologies, disruptive innovation and emerging business models, both domestically and abroad.
Leslie received her PhD in microbiology at Northwestern University, completed postdoctoral research training at the University of Maryland’s Center for Vaccine Development and received a B.A. in Biology from DePauw University. She serves as a clinical advisor on the Board of Start-up tech companies and has served as faculty teaching strategy and innovation at Lake Forest Graduate School of Management. Additionally, Leslie is passionate about STEM education and is in the Women’s Board of the Field Museum in Chicago, working with the museum to expand opportunities for girls in science.

Hubert Zajicek is co-founder, partner and CEO of Health Wildcatters, a top-ranked seed stage healthcare fund and accelerator in Dallas, TX. Health Wildcatters provides mentorship, capital and guidance to up to 12 healthcare related startups during an intensive 3 month program, annually. The fund has invested in 77 healthcare startups, which have attracted over $200M in capital in about 7 years. Over the past 10 years he has reviewed, evaluated, mentored and advised thousands of startup companies.
In March of 2020, Dr. Zajicek started the Health Hacking Crisis Network (HHCN), a non-profit organization that engages in bringing together a rapid reaction force to deal with acute problems arising in healthcare due to COVID-19. The organization has over 500 volunteer members and has supported the creation of a variety of initiatives that had a big impact on the North Texas region and beyond.
Prior to forming Health Wildcatters and HHCN he was managing director of medical technology at NTEC (North Texas Enterprise Center for Medical Technology – www.ntec-inc.org). He oversaw the construction of NTEC’s state-of-the-art 50,000 SF building and managed the facility including its roughly 10,000 SF lab space. During his tenure he created MedVentures, the Southwest’s largest medical technology investment conference, whose presenting companies raised a combined $274M in funding.
Hubert has over ten years of experience in the life sciences. Before joining NTEC, Hubert was on faculty at UT Southwestern Medical Center where he was an NIH-funded Principal Investigator and co-investigator of research grants totaling more than $1M from various grant agencies. His areas of research included Nephrology and Cell Biology with a focus on membrane transport and membrane composition. His interests extend into biophysics, fluorescence and imaging techniques. He authored and co-authored over 15 scientific articles, more than 30 presentations at national and international meetings and 2 book-chapters.
Hubert received his Doctorate in Medicine (M.D.) from the University of Vienna, School of Medicine (1996), and his Master of Business Administration (M.B.A.) from the Cox School of Business at Southern Methodist University in 2006 (Beta-Gamma-Sigma). He is a fellow of the American Society of Nephrology (F.A.S.N.)
He is an active speaker, panelist and thought leader on healthcare startups, digital health, entrepreneurship and funding topics. . He lives in Dallas, with his wife, Beth McNally Zajicek, MD and two daughters.

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2021 ACHENTX BOG Exam Review Session - Governance & Organizational Structure
2021-05-21 12:00 - 13:00 | TX
Are you planning to advance to become an ACHE Fellow? Let us help you prepare to sit for the Board of Governors Exam. ACHE of North Texas is offering a series of Review Sessions over the next few months. Stay close to home, pay a fraction of the cost, and spend brief periods of time learning test taking tips and review knowledge areas.
You may purchase a ticket for all eight sessions at a discounted price or one or more individual sessions. (Those who have registered to be a part of the 2021 ACHENTX Advancement Cohort, be sure to use the discount code being sent separately to you.)
Click here for more details and to register for this event.

2021 ACHENTX BOG Exam Review Session - Healthcare Technology & Information Management
2021-06-04 12:00 - 13:00 | TX

COVID-19: What We Learned: Staffing/People Resources
2021-06-17 11:00 - 12:30 | TX
This panel has been approved for 1.5 ACHE Face-to-Face credits.

Emergency management requires precise identification and allocation of staff to align capabilities and capacity with the need to effectively deliver care for the community. The COVID-19 outbreak caused a substantial shift in the availability of staff and resources, and the accessibility of timely delivery of care. In response to the evolving needs, organizations have shifted staff in a variety of ways to ensure they were able to effectively screen, triage and care for patients. This panel will provide strategies and tactics of how their organizations adjusted their staffing structure to ensure that the most appropriate level of care is delivered during a medical surge such as the COVID-19.

Panelists:

Cheryl Flynn, SPHR
Senior Vice President and Chief Human Resources Officer
Methodist Health System
Trey Greenwood
Director of the Human Resources Service Center
Texas Health
Brent D. Magers, FACHE (Facilitator)
Executive Associate Dean, Texas Tech University School of Medicine
CEO, Texas Tech Physicians
Patricia A. Rodriguez, MD, FAAP
Chief Medical Officer
North Texas Area Community Health Centers

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Speaker Bios:

Cheryl Flynn joined Methodist Health System as Senior Vice President/Chief Human Resources Officer in August 2013. In her role, Flynn serves as Methodist’s lead executive responsible for strategic transformational leadership. She develops policy and directs all human resources activities for Methodist Health System including talent acquisition, employee relations, employee engagement, compensation, benefits, HRIS, wellness, employee health services, organizational effectiveness, patient experience, pastoral services, and work community of choice initiatives.
Prior to joining Methodist, Flynn served as Chief Human Resources Officer for NCH Corporation in Irving, a global company with 8,500 employees in 52 countries. Prior to NCH, she spent the majority of her career with LSG Sky Chefs in a variety of progressively responsible roles, concluding with Senior Vice President of Human Resources for the Americas region during which she oversaw all human resources activities for more than 90 locations in North and South America.
Cheryl holds a Bachelor of Science degree from Pennsylvania State University and is a certified Senior Professional in Human Resources (SPHR) through the Human Resources Certification Institute.

Trey Greenwood is a 10-year veteran of Texas Health. He spent five years as the Entity Human Resources Officer supporting strategic initiatives at Texas Health Cleburne, Texas Health Allen, and Texas Health Plano. While serving in this role he focused on achieving top-decile performance in employee engagement and retention. In his current role, Trey is responsible for designing and implementing new Shared Services functions within Human Resources.
During his time at Texas Health, he has played an integral role in developing new processes across the system to support HR operations, including automating job descriptions reviews for employees and leaders to comply with regulatory standards and creating new procedures to decrease workers compensation cost by bringing employees back to work in modified duty assignments. His knowledge and experience in HR operations supports his passion for designing new processes that will support the workforce.
Trey has a Bachelor of Science degree in Psychology from Texas A&M University and a Master of Arts in Psychology with an emphasis in Industrial/Organizational Psychology from Stephen F. Austin State University. He is a certified professional in human resources.
Trey resides in Bedford, TX, with his wife, Caity. In his free time, Trey enjoys woodworking, building furniture, and scuba diving. He also sits on the board for the Assistance Center of Collin County.

Brent D. Magers has more than 40 years of experience in the health care industry. In his present role since 2007, he has been responsible for all aspects of Texas Tech Physicians. Prior to this, he served as the CEO and in other administrative roles at three hospitals.
He is a Fellow in the American College of Healthcare Executives and a Certified Medical Practice Executive of Medical Group Management Association. In 2012, he earned the FHMFA designation from the Healthcare Financial Management Association (HMFA). Brent was also awarded an additional specialty certification from HFMA in accounting and finance.
Brent holds two master’s degrees – one from Trinity University in health care administration and one from the Texas Tech University where his thesis concentrated on health care marketing. He is an adjunct professor in the health organization management program of Texas Tech University Rawls College of Business.
He received undergraduate degrees from Abilene Christian University in communications and general business and Western Governors University in accounting.

Dr. Patricia Rodriguez is a board-certified pediatrician who graduated medical school from The University of Texas Medical School at Houston, where she also completed both her internship and residency. She earned a Bachelor of Arts in Biology from Texas A&M University and is a proud Aggie. Before joining NTACHC, Dr. Rodriguez served as Vice President and Chief Health Equity & Inclusion Officer for Children’s Health in Dallas, where she spearheaded system-wide strategies and initiatives in pediatric health equity and inclusive care delivery practices. Prior to relocating to Dallas, she served as the Director of Pediatrics for a Houston-area federally qualified health center for nearly seven years and brings extensive experience and expertise in community health and clinic operations. She is a passionate healthcare advocate for vulnerable and underserved.

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2021 ACHENTX BOG Exam Review Session - Laws & Regulations and Professionalism & Ethics
2021-06-18 12:00 - 13:00 | TX

LinkedIn Bits & Bytes - Four Steps to Optimize Your Branding & Visibility
2021-06-29 18:00 - 19:00 | TX
Using the power of Linkedin to blast off your career and visibility.

During this event we will be sharing beginner to intermediate steps of how to leverage your skills and abilities for your next career move. We will share tips and tricks with you on amplifying the four basic components and content for your LinkedIn profile.
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Presented by:
Jennifer “J” Alexander, FACHE, is an Operations Manager for Imaging Services at UT Southwestern Medical Center in Dallas, Texas. She received both her Masters of Business and Healthcare Administration at the University of Texas, Arlington. She is a Fellow of the American College of Healthcare Executives, a recent Board of Directors, the 2017 Volunteer of the year, and currently serves on the Communications and Mentorship Committees.
J. also volunteers on the Arlington Healthcare Advisory Board, the Texas Hospital Association Leadership Development Council, the American Society of Radiologic Technologists, and the Texas Society of Radiologic Technologists.
J’s passion is to serve, connect, and mentor individuals in the healthcare industry. She is an avid learner and attends many healthcare talks/events in the Dallas, Ft Worth area. J. is also a LinkedIn influencer. She regularly posts about healthcare topics utilizing social media to inform her followers about the rapidly changing healthcare landscape and the branding and visibility necessary to stay relevant.
J. Alexander believes #weareallinthistogether

Brock Spencer is a Customer Service Manager for WebTPA in Irving, TX. He received his Bachelor of Science degree in Dietetics from the University of Central Missouri and his MBA from Western Governors University. He joined ACHE as a member in January of 2021 and is currently a mentee in the mentorship program, part of the social media committee, and part of the book club.
Brock is a huge proponent of personal branding and quit all other social media platforms in December to focus his efforts on LinkedIn and how to best utilize that space. He has grown his connections and following ten times what it was just six months ago while amassing almost a quarter million views on his content. He has also been tasked with helping his employer and coworkers with expanding their LinkedIn presence to drive recruiting efforts. Brock posts about healthcare, personal branding, customer service, and other various topics based on his life experiences.

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ACHENTX Diversity and Inclusion Happy Hour with NAHSE and NALHE
2021-06-30 18:00 - 19:30 | TX
Please join us for our ACHE of North Texas First Diversity and Inclusion Happy Hour.

This meeting is an opportunity to learn about the diverse networks that are offered through our chapter: ACHENTX’s Women’s Healthcare Executive Network (WHEN), ACHE’s Asian Healthcare Leaders Community and ACHE’s LGBTQ Healthcare Leaders Community. You will also hear from our phenomenal community partners: The National Association of Health Service Executives (NAHSE-DFW) and The National Association of Latin Healthcare Executives (NALHE). Participants will be able to hear about the goals and ideals of each group, while learning how to join and get involved! This is your time to network with fellow healthcare executives from around the DFW.

Through this partnership, our networks will promote dialogue, innovation, and collaboration across the healthcare community.

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ACHENTX Networking Blitz
2021-07-13 17:30 - 19:00 | Moody Outpatient Center at Parkland Hospital, 5151 Maple Avenue, Dallas, TX, 75235, United States
A tremendous networking opportunity for new and more seasoned members alike!

This event is for all ACHE of North Texas members who want to become more involved and/or become more connected/networked with their fellow ACHENTX members.
The ACHE North Texas Membership & Networking Committee cordially invites you to the ACHE of North Texas chapter’s Networking Blitz. This fun event will allow members to get to know one another in a very meaningful way. There will be special fun breakout sessions and activities, where personal connections will be made. The intent of this program is to bring members together to get a real in depth view of ACHENTX, to enable you to meet some of the chapter’s leadership and other fellow ACHE members, and to help you map out how to best take advantage of the plethora of local and national benefits and opportunities available to you through. It’s a way to “let us get to know you” as well and become a part of your professional network.
Our guest speaker for the evening will be Jyric Sims FACHE, Chief Executive Officer, Medical City Plano.
We are looking forward to meeting each of you and/or getting to know you better.
Light snacks will be offered.

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Cocktails with the Chiefs Event - Dallas
2021-07-22 18:00 - 20:00 | 1900 Pearl Street, 1900 N Pearl Street, Dallas, TX, 75201
Our popular in-person Cocktails with the Chiefs event is back!
This event always offers incredible networking opportunities and this year will feature the following special panelists:
Jim Allard, DNP, FACHE, RN, NEA-BC
Chief Nursing Officer
Medical City Children’s Hospital
Medical City Women’s Hospital-Dallas
Kevin Greene
Assistant Vice President & Administrator
Cook Children’s Medical Center-Prosper
Brett Lee, FACHE
President
Texas Health Hospital Frisco
Felicia Miller, MBA, SPHR, SHRM-SCP, CHHR (Moderator)
Executive Vice President & Chief Talent Officer
Parkland Health & Hospital System
Benton Sprayberry, FACHE
Vice President of Operations – South Region
Steward Health Care
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A special thanks to Steward Health Care for providing the venue for this event and to Sound Physicians for hosting the food and beverages!
Speakers Bios:
Dr. Jim Allard is the Chief Nursing Officer at Medical City Children’s Hospital and Medical City Women’s Hospital – Dallas. Jim’s clinical and leadership tenure has span 23 years in nursing. As a frontline clinician he worked in pediatric critical care with a focus on pediatric congenital heart. As a driven nurse leader since 2008, Jim’s interests include civility, shared governance, evidence based practice, MAGNET and Just Culture principles. Jim’s current responsibilities include strategic development and oversight of nursing services, inclusive of all Women’s and Children’s areas.
Prior to his most recent role, Jim has served in various leadership roles in HCA Houston Healthcare Clear Lake, The Woman’s Hospital of Texas, Medical City Children’s, Children’s Health Dallas, Memorial Hermann Children’s Hospital and Nationwide Children’s Hospital. Jim earned a Doctorate of Nurse Practice at Texas Christian University, and Masters in Nursing Administration from the University of Texas Arlington. He holds a certification from ANCC as a Nurse Executive Advanced and is a member of ANA, TNA, TONL, AONL and ACHE. He has served on the TONL Membership Committee, Texas Team Practice Committee and was appointed to the TNA Policy Council where he has chaired the Maternal Mortality Task Force and most recently serves as the Workplace Advocacy and Practice Committee Chair. Community service includes serving on the ANA Professional Issues Panel as a Steering Committee member, updating the fatigue position statement. Jim has been an ACHE member for 4 years. He is a member of the ACHE LGBTQ Healthcare Leaders Community, and recently appointed to a 2-year team on the ACHE LGTBQ Healthcare Leaders Community Committee. Jim also serves as the Diversity and Inclusion Committee’s Vice Chair. His personal leadership vision is “To develop the leader in every nurse.”
Kevin Greene is the Assistant Vice President and Administrator at Cook Children’s Medical Center Prosper, Cook Children’s Health Care System’s newest medical center in Prosper, Texas. Kevin’s current responsibilities include strategic development and operational oversight of all services for the ambulatory surgery center and medical center.
Prior to his current role, Kevin served in various leadership positions at HCA Houston Healthcare West, Lake Granbury Medical Center and Cedar Park Regional Medical Center. Kevin holds a Bachelors of Business Administration and Biology from Abilene Christian University and a Master’s of Science in Health Care Administration from Trinity University. Kevin has served on multiple leadership boards in Granbury and Houston, and currently serves on the Board of Directors for the Prosper Chamber of Commerce. Kevin also participates on the Texas Hospital Association’s Leadership Development Council and the Dallas Regional Chamber’s Policy Advisory Council and Innovation Task Force.
“Knowing that every child’s life is sacred, it is the Promise of Cook Children’s to improve the health of every child through the prevention and treatment of illness, disease and injury.”
Brett Lee serves as the inaugural president of Texas Health Hospital Frisco (a unique joint venture between Texas Health Resources and UT Southwestern), being named to that role in 2019.
Lee brings a wealth of health care experience to the position, having spent the majority of his career in leadership roles in pediatric hospitals, including serving as vice president of operations and clinical services at Children’s Medical Center of Dallas, where he worked closely with UT Southwestern to help plan the opening of a new hospital campus in Plano and collaborated on the recruitment of multiple faculty members. He also has extensive experience working in complex joint venture environments, having served as the president of a joint venture between Tenet Healthcare and Baylor Scott & White Health that operated five hospitals in North Texas.
Mr. Lee holds a Bachelor of Science Degree in Physical Therapy from the University of Oklahoma, a Master of Health Science Degree in Health Finance and Management from the Johns Hopkins School of Public Health, a Master of Science in Leadership Development Degree from the University of Pennsylvania Wharton School of Business, and a Doctorate in Allied Health/Physical Therapy from the Massachusetts General Hospital Institute of Health Professions.
Mr. Lee is the lead author of the bestselling book Growing Leaders in Healthcare: Lessons from the Corporate World, published by the Health Administration Press, and the subsequent American College of Healthcare Executives self-study course Creating a Leadership Development Program in your Healthcare Organization. He then went on to publish three additional books, Managing Clinically: What can Medicine Teach us About Leadership, Voices from Riley; a Collection of Prayers from a Top Children’s Hospital, and his newest book, The Healthcare Leader’s Guide to Actions, Awareness, and Perception (which received the James A. Hamilton Award as the 2017 “book of the Year” by the ACHE).
Mr. Lee was given the Robert S. Hudgens Memorial Award as the national young healthcare executive of the year by the American College of Healthcare Executives (ACHE), was recognized as a “Rising Star” of the healthcare industry by Becker’s Hospital Review, was named as an “up and comer” by Modern Healthcare, and the Dallas Business Journal named Lee as one of their “Who’s Who in Healthcare”.
Lee is married to his high school sweetheart, Mindy, and they have one school-age son, Preston. In his free time, Lee is an avid runner and enjoys traveling with family.
Felicia Miller, MBA, SPHR, SHRM-SCP, CHHR is the EVP & CTO at Parkland. Felicia has more than 30 years of leadership experience in healthcare HR across both non-profit and for-profit health systems, including more than 22 hospitals and approximately 187,000 employees. Her most recent experience as Chief Human Resources Officer for Tenet Healthcare Corporation’s Texas region saw her leading the charge for comprehensive talent management in a heavily data-driven culture while fostering cross-functional working relationships with executive counterparts across divisions.
Prior to her time at Tenet, Felicia spent 19 years with Presbyterian Hospital Dallas and Texas Health Resources. Her tenure with PHD included roles with increasing responsibility and seniority, having progressed from a career center coordinator to manager roles, senior HR generalist and director of HR.
Felicia received a Master of Business Administration from LeTourneau University. She also has dual Bachelor of Science degrees in Health Information Management and Health Professions from Texas State University. Felicia’s professional certifications include Senior Professional Human Resources (SPHR), SHRM-Senior Certified Professional (SHRM-SCP) and Healthcare Huma Resources (CHHR). She is also an active community member, involved in multiple business organizations and the recipient of numerous professional accolades.
Benton Sprayberry is the Vice President of Operations – South Region for Steward Health Care, and has served in other roles for Steward Health Care since joining the organization in November 2018. She’s had responsibility for a variety of services, projects, and initiatives across the entire system during her tenure. Most notably, robotic service lines, wound care centers, hospital-based service providers, as well as hospital closures, divestitures and acquisitions. In her current role of VP of Operations, Benton oversees operations for 12 acute care facilities in Texas, Louisiana, Arkansas, and Florida.
Prior to Steward Health Care, Benton served in operational roles for Community Health Systems at three of their acute care facilities in Alabama. Benton holds a Bachelor of Science in Biomedical Science from Auburn University, a Master of Science in Healthcare Administration from the University of Alabama in Birmingham (UAB), and is a Fellow with the American College of Healthcare Executives.
In her free time, Benton enjoys taking and teaching both yoga and Pilates classes, volunteering with her French bulldog (Louis) through Therapy Dogs International, serving the community and state through a number of non-profit organizations, serving as a Board Member for the North Texas Chapter of ACHE, and traveling with her significant other.
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Thank you, Sound Physicians and Steward Health Care for hosting this event!

COVID-19: What We Learned: Supply Chain
2021-07-27 11:00 - 12:30 | TX
A Virtual Education Event Offered by ACHE of North Texas.
This event has been approved for 1.5 ACHE Face-to-Face Credits!

Emergency management efforts are often coupled with changes to normal utilization of supplies and equipment. The COVID-19 outbreak created an increase demand for commonly used equipment including personal protective equipment, nasopharyngeal swabs, viral test kits and ventilators. This panel discussion will provide insights on what their respective organizations were able to accomplish to protect their employees and to optimize care delivery for their patients and community, in direct response to the COVID-19 outbreak.

Our panelists will include:
Jon Albrecht
Vice President & Chief Pharmacy Officer
Methodist Health System
Kevin Barnes, FACHE (Moderator)
Director of Finance
Southwest Transplant Alliance
Nate Mickish
VP Strategic Sourcing at Texas Health and President
OnHand

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Speakers Bios:

Jon Albrecht became VP and Chief Pharmacy Officer for Methodist Health System in Dallas, TX in January 2019. Jon was Director of Pharmacy Services for Methodist Dallas Medical Center from in 2008-2016, and then served as Chief Operating Officer from 2016-2018. Previously he spent 23 years at Parkland Memorial Hospital.
Jon graduated with a B.S. in Pharmacy from Auburn University. Jon completed a Specialized Pharmacy Residency in Nutrition Support at Rhode Island Hospital. Jon has also completed a Masters in Healthcare Administration from Walden University.
In his pharmacy career, Jon has worked in almost every hospital pharmacy role from pharmacy technician to director. He has managed pharmacy services in inpatient, emergency department, jail health services, home health, ambulatory clinic, and pharmacy informatics settings. In his hospital operations role, Jon managed oncology and GI services lines, radiology, pharmacy, food service, environmental service, physical plant, and construction.
Jon is also Clinical Assistant Professor for University of Texas College of Pharmacy and Clinical Associate Professor for Texas Tech University Health Science Center. Jon is a Fellow of the American Society of Health-Systems Pharmacy and a Board Certified Nutrition Support Pharmacist.
Jon has published and presented on numerous clinical and management topics.

Kevin Barnes joined STA as Controller in July of 2014 and was promoted to Director of Finance in January of 2016. He is responsible for the management oversight of the finance department including budgeting, payroll, and financial reporting.
Prior to joining STA, Kevin was the Director of Finance and Information Systems at Indiana Organ Procurement Organization (IOPO) from the 2006 to 2014. As the highest-ranking financial leader in the organization, he helped lead revenue growth by more than 50 percent from 2006 to 2012. Net assets more than doubled in his tenure. Kevin led the negotiation and discounting of clinical bills which saved the organization more than $3,000,000 per year.
Kevin has more than 20 years of financial leadership experience in the organ procurement industry and is a fellow of the American College of Healthcare Executives (ACHE). He has also served on the board examination committee of ACHE.
Kevin earned a Bachelor of Science in biology from Perdue University, a Master’s in Healthcare Administration from Indiana University, and has a Master’s in Accounting from the University of Texas at Dallas.

Nate Mickish is the vice president of strategic sourcing at Texas Health and the president at OnHand, a supply chain solutions company. Nate leads the contracting, category management and procurement teams supporting Texas Health’s operations. He also oversees the growth and performance of OnHand, a joint venture between Texas Health and Premier, Inc. (PINC). Nate joined Texas Health in January of 2013 after serving as procurement director with CHI Health (f/k/a Alegent Health) in Omaha, NE.
Nate received his BS in accounting and MBA from the University of Nebraska.

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ACHENTX Life Fellows & Retirees Luncheon
2021-07-30 12:00 - 13:30 | University of Texas at Arlington, College of Business Building, 701 South West Street, Arlington, Texas, 76010
Join us for a great time of conversation, idea exchange, networking and fellowship!

Our next ACHE of North Texas Life Fellows and Retirees Luncheon is going to be at the University of Texas in Arlington. Not only will you have the opportunity to reconnect with your healthcare community colleagues, but we will also be joined by some U T Arlington graduate students and Professors as well. It will be a grand opportunity for us to mix, mingle, and have a great conversation with this group!

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ACHENTX Third Quarter Education Event
2021-08-26 15:30 - 19:00 | Virtual
These panels have been approved for 1.5 ACHE Face-to-Face credits each (3.0 if you attend both).
Agenda:
3:30-5pm – Panel #1: Embracing a Dialogue about Gender Equity and Intersectionality
5:30-7pm – Panel #2: Equity of Care
Register Here
This will be a virtual event.
Panel #1: Embracing a Dialogue about Gender Equity and Intersectionality
As healthcare consumers become more demographically diverse, healthcare leaders seek to recruit and retain talent from diverse backgrounds and experiences. Gaining an understanding of intersectionality will equip leaders to build and retain team members across difference and in ways that establish common ground and cultivate inclusive cultures of belonging The concept of intersectionality recognizes that everyone has multiple identities that intersect and influence how we view ourselves and interact with others. Learning how to effectively apply intersectionality principles will help organizations move beyond the one-dimensional aspects of traditional diversity, equity and inclusion (DEI) efforts.
In the drive for gender equity, healthcare leaders have acknowledged the need for fully inclusive gender equity that recognizes the intersectionality of race, ethnicity, sexual orientation, and other dimensions of identity. Efforts to improve women representation in the senior ranks of healthcare management must include women from all backgrounds and experiences. When intersectionality considerations are incorporated into gender equity strategies, organizations can reap tangible, proven benefits including better talent recruitment and retention, stronger DEI outcomes, and improved organizational performance.
Panel #1 Panelists:
LaSharndra Barbarin, MHA, FACHE
Chief Executive Officer
Medical City Lewisville
Patricia T. Driscoll, BSN, MSN, JD
Professor of Healthcare Administration
Texas Woman’s University
Dr. Cole Edmonson DNP, RN, NEA-BC, FACHE, FAONL, FNAP, FAAN
Chief Experience and Clinical Officer
AMN Healthcare
Travis W. Gill, JD
Assistant Vice President – Institutional Equity & Access
The University of Texas Southwestern Medical Center
Dr. Marlette Jackson
Director of Justice, Equity, Diversity and Inclusion
Virgin Pulse
Pamela Stoyanoff, MBA, CPA and FACHE
President and Chief Operating Officer
Methodist Health System
Panel #2: Equity of Care
Quality of care should not vary on the basis of the patients’ socioeconomic, ethnic, gender, or geographic background. It is known however, that there is a healthcare divide in the U.S. especially in vulnerable populations including: those lacking health insurance (or are underfunded), low-income families, racial and ethnic minorities, and LGBTQ populations. The Affordable Care Act aimed to address access and equity of care issues by expanding health insurance coverage. Deficits in access to care changes the way healthcare is delivered and financed.
To embrace diversity is a core principle of the healthcare management profession and is also an ethical and business imperative. Healthcare organizations must ensure their staff is educated on disparities to appropriately address the needs of patients from diverse cultural and economic backgrounds to provide equitable high-quality care to all. It has been shown that patient-centered care improves clinical outcomes and patient satisfaction while reducing medical errors and costs. Eliminating healthcare disparities provides a strategic component to ensure organizational excellence and long-term financial viability.
Panel #2 Panelists:
Daffodil Baez, FACHE, MPH, MBA (Moderator)
Assistant Director of Clinical Operations
University of Texas Southwestern Medical Center- Frisco
Gary DiPersi BSN, MBAHA, CENP, FACHE (Moderator)
National Director of Patient Safety
Tenet Health
Catherine Oliveros
Vice President of Community Health Improvement
Texas Health Resources
Bianca L. Radney, MBA
Vice President of Patient and Family Experience
Texas Health Resources
Panel #1 Speakers Bios – Embracing a Dialogue about Gender Equity and Intersectionality:

A highly respected leader with a proven record of success, LaSharndra “Sharn” Barbarin is Medical City Healthcare’s first African American female CEO and 1 of 5 African American CEOs within HCA Healthcare. As CEO, Barbarin provides leadership, strategic direction and direct administrative responsibility for all aspects of financial operations, clinical quality outcomes and patient experience for Medical City Lewisville.
Since becoming CEO in 2015, Barbarin has proven to be a dynamic leader, driving record earnings for Medical City Lewisville for 4 consecutive years. Her strong business development acumen and exceptional leadership has led her team to double the facility’s operating margin and increase growth within a 12 month period. Under her leadership, Medical City Lewisville achieved the only Level III Trauma Designation and state Level III Neonatal Intensive Care Unit (NICU) Designation in Southern Denton County. Additionally, Medical City Lewisville added new service lines including robotics, bariatrics and peripheral vascular services, while expanding access points for patients through Solis Mammography Flower Mound and the Medical City Specialty Castle Hills and Corinth clinics.
Barbarin is a mission-driven leader committed to delivering unparalleled service and exceptional clinical quality for the hospital’s patients and families. Her team significantly improved quality outcomes for the hospital, while improving patient experience to the top quartile and sustaining top-tier employee engagement and physician satisfaction scores. During her tenure as CEO, Medical City Lewisville has sustained straight “A” Leapfrog quality performance scores; ranked #1 in clinical quality outcomes within HCA Healthcare’s vast network; and recently achieved ranking of #1 employee engagement and #1 physician engagement in Medical City Healthcare’s system of acute care hospitals.
Prior to this role, Barbarin served as Chief Operating Officer at Medical City Arlington from 2011 until her appointment as CEO at Lewisville in July 2015. Under her leadership, Medical City Arlington expanded services and achieved outstanding patient and physician satisfaction scores. She began her career with HCA Healthcare as an administrative fellow at Medical City Las Colinas and was quickly promoted to COO at Medical City McKinney, where she served nine years before her promotion to COO at Medical City Arlington.
Barbarin is proud to be an active member of the Lewisville and North Texas communities. In the Dallas-Fort Worth business community, she is highly regarded for her inspiring leadership style, passion for people, and ability to select and develop leadership talent. As Medical City Healthcare’s first African American female CEO, she is passionate about promoting cultural diversity as well as cultural inclusion within Medical City Lewisville through patient care, board representation, hiring practices, and promotions.
Barbarin currently serves on the Dallas Fort Worth Hospital Council Board of Trustees, as well as the Board of Directors for the Lewisville and Flower Mound Chambers of Commerce, the Medical City Healthcare Diversity and Inclusion Council, the HCA Healthcare Division Diversity and Inclusion Council, and the HCA Healthcare Hope Fund Board. She was selected by the Lewisville Independent School District Superintendent to serve on the Lewisville Independent School District’s Business Advisory Board and was appointed by the Denton County Judge to serve on the Denton County Public Health Advisory Committee. She is also a charter member and Paul Harris Fellow of the Cross Timbers Rotary Club.
Barbarin is a graduate of Louisiana State University and holds a Master of Health Administration from Tulane University. She is a Fellow of the American College of Healthcare Executives. She has been honored as a 2020 Minority Business Leader by the Dallas Business Journal, named an Outstanding Alumni by Tulane University’s School of Public Health & Tropical Medicine, Top 25 Women in Business by McKinney Living, and as a Young Healthcare Executive of the Year Nominee by the Dallas Fort Worth Hospital Council.
Patricia T. Driscoll, BSN, MSN, JD, is an accomplished educator and senior healthcare leader; Pat Driscoll is the former President and CEO of Home Health Services of Texas, Inc. Prior to stepping into the CEO role, she served on the board of directors. She has more than 40 years of health care experience, including work in her private legal practice and roles in a variety of clinical, executive, consultant, and educational settings. Pat currently serves as Professor of Healthcare Administration at Texas Woman’s University. She was previously Senior Vice President and Chief Operating Officer for St. Paul Medical Center and served in managerial roles at Parkland Health and Hospital System and RHD Memorial Medical Center. In her role as a consultant, she advised Fortune 500 companies on health care strategy.
Pat has extensive expertise in acute and post -acute care, as well as community engagement. She is the Chair-elect of the board of directors of CHAP (Community Health Accreditation Partner) in Washington DC, and is involved in the development of standards for community-based care. Pat is the immediate past chair of the THR Community Leadership Council for Dallas and Rockwall, which is engaged in addressing social determinants of health with an emphasis on behavioral health in underserved zip codes. She served on the Board of Health First, an integrated health delivery system with four hospitals, a health plan, home health and hospice, and served as the Chair of the Board of the North Texas Health Industry Council.
Pat holds a JD from Southern Methodist University, as well as a BSN and MSN.
Dr. Cole Edmonson DNP, RN, NEA-BC, FACHE, FAONL, FNAP, FAAN is Chief Experience and Clinical Officer for AMN Healthcare. In his role, Dr. Edmonson oversees the company’s clinical and credentialing organizations, learning and research programs, and holds responsibilities related to clinical quality, compliance, and risk.
Dr. Edmonson comes to AMN from Texas Health Presbyterian Hospital in Dallas, a three time Magnet hospital with a highly respected and decorated nursing staff, where he has been Vice President and Chief Nursing Officer since 2010. He held the same position at other hospitals since 1998. He brings three decades of experience as a nurse leader, along with deep involvement in research, professional organizations, health policy development, and community service. He has a Doctor of Nursing Practice degree from Texas Christian University and Master and Bachelor of Science in Nursing degrees from Oklahoma University. He is a fellow in the American College of Healthcare Executives and the American Academy of Nursing, as well as being credentialed as a Nursing Executive Advanced, Board Certified by ANCC.
Dr. Edmonson is well known for his success in elevating the nursing leadership role and creating collegial teams across the clinical delivery continuum. He is a highly sought after national speaker and a published author of articles and a coauthor and contributor to several books. He is currently serving on the board of the American Organization of Nurse Executives and the American Nurses Credentialing Center. He is an alum of the Robert Wood Johnson Foundation Executive Nurse Fellow. Throughout his tenure as a nurse leader, he has initiated and led innovative programs to advance clinical quality, education, professional practice, patient experience and safety, and clinician safety.
Travis Gill, J.D. is the Assistant Vice President for Institutional Equity & Access at UT Southwestern Medical Center. In this role, Travis provides leadership in promoting and furthering the University’s commitment to inclusion and equal opportunity for all members of its community.  As AVP, Travis has oversight of UT Southwestern’s Equal Opportunity, Affirmative Action, Title IX, and Diversity & Inclusion programs and efforts.
As a scholar, practitioner, and consultant in diversity, equity, and inclusion, Travis is dedicated to removing barriers and providing equitable opportunity through systemic change. In his role, Travis oversees the institution’s strategic approach to promoting a culture of inclusion and belonging through programming, training, consultation, investigation & resolution, collaboration with business resource groups, and outreach across the wider Dallas/Fort Worth community.
Prior to joining UTSW, Travis served as a labor and employment attorney at an international law firm where he provided legal guidance and helped establish corporate policy to ensure a culture of non-discrimination and inclusion at several fortune 500 companies. Travis has also served as the Director of Institutional Equity & Access and Title IX Coordinator at Kansas State University and the Director of Investigations & Outreach in the Office of Institutional Equity at the University of Texas at Austin.
Travis proudly received his undergraduate degree (BBA) in Finance from the University of Oklahoma and his law degree (JD) from the University of Houston.
Dr. Marlette Jackson (she/her) is a researcher, educator, and cross-functional leader with over 8 years’ experience building and scaling DEI initiatives. Currently, Marlette serves as the Director of Justice, Equity, Diversity and Inclusion (J.E.D.I) at Virgin Pulse, where she leads the company’s global J.E.D.I efforts. In this role, she oversees all J.E.D.I programming, education and skill-building, conflict mediation, employee resource group engagement, and culture change management.
Marlette holds a PhD in Political Science from Stanford University and has published work on equity, diversity, and social justice in the Harvard Business Review, Forbes, and the Journal of Political Behavior. In her free time, Marlette serves as a board member for the Stanford First-Generation and/or Low Income Alumni Network and as a board member for the BORNE Alliance, a non-profit providing neurological care to underserved communities in Ethiopia.
Pamela Stoyanoff, MBA, CPA and FACHE, is currently President and Chief Operating Officer for the 10 hospital Methodist Health System in Dallas, Texas. In that role she is leads strategic planning for the system and provides operational leadership for its hospitals, joint ventures and medical group. She is passionate about the Quadruple Aim and improving health by leading efforts that help to reduce health disparities.
She has been a member of numerous Boards and current serves on the Dallas Ft.Worth Hospital Council Education and Foundation Board, Business Council for the Arts Board and the Dallas Symphony Orchestra Finance Committee.
Prior to coming to Dallas, Pam was the Chief Financial Officer for the St. Vincent Health System (4 hospitals) in Little Rock, Arkansas. She is originally from Chicago, Illinois and began her career at Arthur Anderson & Co.
Pam has her BS in Business Administration with a major in Accounting, is a CPA and has her Masters degree from the Lake Forest Graduate School of Management in Lake Forest, Illinois. She is also a FACHE.
Pam has spoken around the country on many topics including revenue cycle management, robotics, cost reduction strategies and diversity in healthcare supply procurement.
She has been voted one of the top “100 Women Hospital and Health System Leaders to Know” by Becker’s Hospital Review, one of the top 25 Women in Business in Dallas/Ft. Worth by the Dallas Business Journal and was also selected by the Dallas Business Journal as a Health Care Hero (in recognition of contributions toward improving health care in North Texas).

Panel #2 Speakers Bios – Equity of Care:
Daffodil Baez currently serves as the Assistant Director of Clinical Operations at University of Texas Southwestern Medical Center- Frisco overseeing the ambulatory multispecialty location. This regional campus is a joint venture between UT Southwestern and Texas Health Resources, which operates the hospital onsite.
Ms. Baez is also an entrepreneur and consultant. She is the founder and CEO of Fortress Therapeutics, a company focused on providing tools for optimal health. The main product line is comprised of organic tea blends to eliminate PMS, stabilize mood from anxiety and depression, and strengthen respiratory systems from allergies and other infections. Ms. Baez also provides consulting services for companies seeking to improve cultural sensitivity and connect with Latino healthcare consumers, streamline their outpatient operations, or launch virtual practice.
Daffodil received her Bachelor’s degree at Rice University before pursuing her Master’s in Public Health at Columbia University. She began her career as a financial analyst for a commercial health insurance payer before transitioning to practice management. After completing her Master’s in Business Administration at Arizona State University, she moved into an executive role for an integrated healthcare provider in Phoenix, AZ which focused on combining medical primary care with behavioral healthcare to the underserved community. In 2020, Ms. Baez was inducted as a Fellow of the American College of Healthcare Executives.
Since high school, Ms. Baez has volunteered in the community as an educator, organized free health fairs, and is a contributing author to a healthy lifestyle book and curriculum. She is the president-elect for the National Association of Latino Healthcare Executives (NALHE) inaugural Dallas Fort Worth chapter. Daffodil is also an active member of the American College of Healthcare Executives (ACHE), the Greater Hispanic Chamber of Commerce, and the National Association of Health Service Executives (NAHSE) and is involved with several non-profit organizations focused on education and community health education. In her spare time she enjoys cycling, traveling, and baking. She is a native Texan, the first generation born in the US. Her family emigrated from the beautiful Dominican Republic.

Gary DiPersi, BSN, MBAHA, CENP, FACHE is dually certified as a Fellow in the American College of Healthcare Executives and Executive Nursing Practice, Gary started his career as an orderly while attending a diploma based registered nursing program. During the course of his career, Gary spent the first 16 years as a critical care registered nurse eventually obtaining a BSN and MBAHA before transitioning to operations.
A proven leader with 30 years of experience in both the clinical and operations arenas, Gary DiPersi is currently the National Director of Patient Safety at Tenet Health and as such is the functional domain thought and impact leader for safety. Gary’s responsibilities include building a safety agenda that bridges across the three business units: Acute Care Hospitals, United Surgical Partners International, and Tenet Physician Resources. Prior to Tenet Health, Gary was the System Director for Nursing Operations and Performance Improvement at CHRISTUS Health and the System Director of Performance Improvement in both the clinical and operational areas for the Adventist Health System.
Gary’s leadership style has always been to engage those closest to the work in the problem-solving process and to sustain change through active engagement of the staff and leadership at the process and performance levels.
Catherine Oliveros is vice president of Community Health Improvement at Texas Health Resources.
Catherine provides strategic direction to and oversight of Texas Health’s Community Health Improvement initiatives, which aim to decrease health disparities and address social determinants with a special focus on underserved populations. In her role, Catherine oversees community health research and evaluation and is responsible for programs created as part of Texas Health Community Impact, the Delivery System Reform Incentive Payment Program (DSRIP) and Community Health Ministry. Additionally, Catherine oversees the Texas Health Mobile Initiative: Wellness for Life and strategic trajectory projects established to disrupt current systems of care to improve health outcomes. Catherine is also responsible for building strong relationships with public and private organizations who share the Texas Health Vision of improving health and well-being across North Texas.
Before joining the Texas Health family, Catherine was director of community affairs at Blue Cross Blue Shield of Texas, where she developed strategies and collaborative partnerships to advance health and wellness, community engagement and business growth. Her 24 -year career includes six years with Susan G. Komen, where she was regional director for Latin America, including oversight of Komen’s Latin America research and community-based grants portfolio addressing the entire breast cancer continuum of care.
Catherine holds a master’s degree and a doctorate degree in public health from Loma Linda University in California, as well as a bachelor’s degree in psychology from Pitzer College in Claremont, California.
Community is also a priority for Catherine outside of work. She is a graduate of Leadership Fort Worth and Leadership North Texas and has served on the boards of The Concilio, North Texas American Diabetes Association, UNT Health Sciences Center: Women’s Health and Health Disparities, North Texas Hispanic 100, and Dallas Fort Worth Hospital Council Foundation. Additionally, Catherine is a member of the UT Southwestern Harold C. Simmons Comprehensive Cancer Center’s Community Advisory Board.
Bianca L. Radney, MBA is the Vice President of Patient and Family Experience for Texas Health Resources. She has been in healthcare for over 20 years and has a background in psychology and performance improvement. She has the privilege of leading a diverse team, which includes a focus on consultation, insights, education, communication, language access, and most recently patient diversity/inclusion and health equity. Collaboratively, she and her team are leading work to define and support an exceptional experience of care for all patients and families across the THR ecosystem.

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Patient Safety Summit - Session #1
2021-09-09 10:00 - 12:00 | TX
Partnering again this year with the
Dallas-Fort Worth Hospital Council Foundation
on their 14th Annual Patient Safety Summit

This year’s event will be virtual.

Dates: Thursdays, September 9, 16, 23 & 30
Times: 10am-12pm

Theme: Healthcare Heroes United
Keynote Speakers: Darryl Ross & Eric Kidwell, “Power of Two!”

Other featured sessions:

“Care for the Caregiver”
“COVID Processes- Learnings and Changes Panel”
“Burnout and Behavioral Health”

Learn More – Register Here

Leading a Culture of Safety: A Blueprint for Success
2021-09-16 09:00 - 10:30 | Virtual
Lead & Reward a Just Culture & Establish Organizational Behavior Expectations

This panel has been approved for 1.5 ACHE Face-to-Face Credits.

Medical errors are the third leading cause of death in the United States at 220,000 to 440,000 people dying each year from preventable errors according to the Centers of Disease Control and Prevention. Clinicians and hospital staff face a devastating impact as a result of being involved with a medical error especially in organizations without a support system in place. Moreover, only 64% of staff who responded to the 2016 Agency for Healthcare Research and Quality (AHRQ) Hospital Survey on Patient Safety Culture’s hospital comparative database felt that reported mistakes led to positive changes. To help healthcare leaders achieve total system safety across the continuum, ACHE, and the Institute for Healthcare Improvement/National Patient Safety Foundation Lucian Leape Institute developed a guide “Leading a Culture of Safety: A Blueprint for Success”. This Blueprint is designed to help leaders shape, create and sustain the type of organizational culture needed to ensure patient and workforce safety and inspire healthcare leaders on the journey to zero harm.

Timothy Harris
Chief Medical Officer
Texas Health Denton
Patty Kallal, MBA, CCSSBB, CMQ/OE (Moderator)
Safety Committee Chair to Board of Directors
Boys and Girls Club
Todd Roberts, FACHE
Vice President of Quality & Patient Safety
OU Health
Laura Weber, RN, BSN, MBA/HCM, CPHQ
Vice President Clinical Effectiveness & Patient Safety
Methodist Health System
Register Here
Speakers’ Bios:

Timothy Harris, MD, was named chief medical officer at Texas Health Denton in December 2013. A respected physician in Denton County and leader at Texas Health Resources, he has been actively involved in improving quality outcomes while on the medical staff at Texas Health Denton. He served as vice chief of staff from 2010-11 and has been chief of staff since 2012.
He is an adjunct assistant clinical professor at the University of Texas at Arlington for the School of Nursing and a clinical preceptor of nurse practitioner students. Harris earned a Bachelor of Science in combined science from Youngstown State University in Youngstown, Ohio, and a medical doctorate from Northeastern Ohio Medical University through a six-year combined degree program. He completed an internship and residency in internal medicine/pediatric care at Akron General Medical Center and Children’s Hospital Medical Center of Akron. He is board-certified by the American Board of Internal Medicine.
Harris and his wife, Carolyn, are proud parents of four children, Amanda, Lauren, Michael, and Molly.

Patty Kallal, MBA, CCSSBB, CMQ/OE has 20 years of experience in a hospital setting with 15+ years of process improvement and leadership experience. As of June 2021, she is the Program Director, Quality Strategic Initiatives with Texas Health Resources. For the seven years prior, she was Director, Operational Excellence at Texas Health Presbyterian Hospital Plano. During her tenure at Texas Health Plano, she was instrumental in creating the culture of continuous improvement through training and facilitation of several process improvement initiatives to improve performance of KPIs, including Reliable Care Blueprinting, Sepsis, patient satisfaction, and operational efficiency. In addition to her tenure at THP, Patty serves as the Safety Committee Chair on the Board of Directors for the Boys and Girls Club of Collin County.
Patty earned her Master’s in Business Administration (MBA) from Southern Illinois University in Edwardsville. She also holds certifications as a Six Sigma Black Belt and Manager of Quality/Organizational Excellence through the American Society for Quality. In addition, she is certified as an Advanced Manufacturing Specialist through the University of Missouri Rolla and Missouri Business Enterprise.
Patty is married to Mark and they are proud parents to two children (Cassie 28 and Randall 14) and first-time grandparents to their granddaughter, Hunter June. In her spare time, she enjoys Gigi snuggles, running, working out, playing bass guitar in the worship band at church, and spending time with her family.

Todd Roberts has served as Vice President of Quality and Patient Safety for OU Health since August 2019. Prior to OU Medicine, he was Vice President of Quality and Safety and Chief Quality Officer for Memorial Health System in Springfield, Illinois since 2010. Highlights of his tenure with Memorial include winning 8 Illinois Hospital Association Quality Excellence Achievement Awards between 2015-2019 for quality excellence and innovation, the American Hospital Association Quest for Quality Prize in 2016, runner-up for the International Hospital Federation for Quality and Safety and Patient-Centered Care Award in 2017, and the American Hospital Association NOVA Award in 2018. He has also consulted nationally with hospitals and healthcare systems on quality improvement and was appointed by Governor Bruce Rauner to serve on the Healthy Illinois 2021 legislative policy council. Todd is a graduate of Midland Lutheran College with a Bachelor of Science in Natural Science and a minor in Psychology and received his MBA from Bellevue University. He is currently a PhD Candidate in Health Sciences at Rush University in Chicago. Todd is a member of the Institutional Review Board for the University of Oklahoma Health Sciences Center and has recently joined the faculty of the Fran and Earl Zeigler College of Nursing at the University of Oklahoma Health Sciences Center. He has previously volunteered with the Illinois Coalition Against Domestic Violence, Served as an Examiner for Illinois Performance Excellence, and coached youth sports in the community.

Laura Weber, RN, BSN, MBA/HCM, CPHQ serves as the system VP for quality & safety at Methodist Health System in Dallas, Texas. In her current role, Laura works across the health system to advance a culture of reliability, safety and performance improvement. Laura has more than 25 years of experience in healthcare and began her career as a bedside RN in critical care. Prior to joining MHS, Laura served in several leadership roles focusing on performance improvement, patient safety and quality improvement in both entity and system level positions. During her career, Laura has led initiatives to reduce hospital-acquired conditions, implementation of strategic quality improvement practices and transforming organizational culture to one of high reliability.
Laura has spent several years on the board of examiners for the National Baldrige Program, last serving as an alumni examiner in 2015. Laura also served on the Panel of Judges for the state-based Baldrige award program—Texas Award for Performance Excellence [TAPE] from 2013-2015.
In these roles, Laura has functioned as an examiner team lead and worked with senior leaders in several organizations to implement the Baldrige Framework into their operating systems and organizational culture.
Laura received her Bachelor of Science in Nursing degree from the University of Texas at Arlington and holds a Master of Business Administration/Health Care Management degree from the University of Phoenix. Laura is a Certified Professional in Healthcare Quality [CPHQ].
When she isn’t working, Laura enjoys spending time with her family in both the beautiful mountains of New Mexico and on the beaches of the Caribbean.

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Patient Safety Summit - Session #2
2021-09-16 10:00 - 12:00 | TX
Partnering again this year with the
Dallas-Fort Worth Hospital Council Foundation
on their 14th Annual Patient Safety Summit

This year’s event will be virtual.

Dates: Thursdays, September 9, 16, 23 & 30
Times: 10am-12pm
Theme: Healthcare Heroes United
Keynote Speakers: Darryl Ross & Eric Kidwell, “Power of Two!”
Other featured sessions:

“Care for the Caregiver”
“COVID Processes- Learnings and Changes Panel”
“Burnout and Behavioral Health”

More Information – Register Here

Ensuring Your Community’s Emergency Preparedness
2021-09-16 11:00 - 12:30 | Virtual
This panel has been approved for 1.5 ACHE Face-to-Face Credits.
In the best of circumstances, healthcare organizations operate in a complex environment. This can be exacerbated when a community faces a local or national emergency, either natural, human-caused, or technological, that thrusts the healthcare system to the forefront of response and makes it the focus of recovery efforts. It is critical that the local healthcare community be actively engaged in the development of comprehensive emergency preparedness plans, training, and exercises to ensure that local organizations communicate and coordinate their mutual support in service to the community.

Charles Brady
Chairman of Planning & Zoning
City of Arlington
Darrell Pile
Chief Executive Officer
Southeast Texas Regional Advisory Council
Dr. Rohith Saravanan
Regional Chief Medical Officer
Steward Health for West Texas
Jared Shelton, FACHE
President
Texas Health Presbyterian Allen
Andrew B. Smith, FACHE (Moderator)
System Director of Business Operations
Baylor Scott & White Medical Group
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Speakers’ Bios:

Charles Evaristo Brady is a native Texan and 26-year resident of Arlington, Texas. Charles earned his undergraduate degree from the University of Texas – Arlington and his Juris Doctorate from Texas Wesleyan University. Charles a practicing lawyer and a partner in the law firm of Linebarger, Goggan, Blair and Sampson LLP. In addition to his professional pursuits, Charles has been an active volunteer with the Arlington ISD, (Financial Futures Committee, 2 years as Chairman, Bond Steering Committees), the City of Arlington, (Planning and Zoning Commission, Teen Court volunteer Judge), The Salvation Army of Arlington/Mansfield (Council Member), Texas Health Resources (Health Exchange, Member) as well as numerous charitable and fundraising efforts throughout the Metroplex. Charles is married to Leanna and together they have four children.

Darrell Pile is CEO of the SouthEast Texas Regional Advisory Council based in Houston. He earned his Master’s in Health Care Administration from George Washington University in 1981 and served as a hospital administrator for nearly 27 years leading acute care, long term acute care, as well as rehabilitation hospitals. During that time, he also served as Chairman of the Northwest Houston Chamber of Commerce, and as a founding board member for Emergency Services District 11. Mr. Pile has also held board positions with the Texas Hospital Association Council on Policy Development, the NW Houston Chapter of the American Heart Association, the Arthritis Foundation, the Texas Trauma and Acute Care Foundation, the Klein Independent School District Foundation Board, and currently serves on the GETAC stroke committee, the Houston Better Business Bureau Foundation Board, and serves in a consultative role with the Harris County Medical Society Emergency Care Committee. Mr. Pile was also instrumental in the startup of SETRAC and served as vice-chairman under Dr. James “Red” Duke. Today, the unique SETRAC coalition is setting national examples for its work in disaster preparedness as well as with the care of cardiac, stroke, perinatal, and traumatically injured patients.

Dr. Rohith Saravanan is the Regional Chief Medical Officer at Steward Health for West Texas, overseeing Odessa Regional Medical Center and Scenic Mountain Medical Center. He has been part of the West Texas community for just over 2 years, and has had a significant, positive impact on the healthcare and business communities. During this pandemic, he has taken on a front and center role in educating the community on the facts and providing guidance to local leaders as they make decisions to protect our society. His credentials include an undergraduate degree from Canada, a medical doctorate from Grenada, two post-doctoral training certificates from New York State, an MBA from Buffalo, NY, and a Physician Executive certification from American Academy of Physician Leadership. He is a humanitarian at heart, and routinely participates in medical relief trips around the globe. He leads with passion, and describes his ultimate goal as being able to have a positive impact on society.

Andrew B. Smith, FACHE, is a System Director of Business Operations for the Baylor Scott & White Medical Group, focused on enhancing access for patients at clinics across the organization. He has been with Baylor Scott & White for over 10 years with prior roles in clinic operations for primary care and specialty clinics in the North Texas market. Andrew was born and raised in Dallas, and he completed his MHA at Saint Louis University. He is an ACHE Fellow, serves on the Young Benefactors Executive Board for The First Tee of Greater Dallas, and serves on the advisory board for the DISD Sunset High School Academy of Health Sciences. He is married to his wife Kelly, the general counsel of B29 Investments, and they have a 2-year-old son Benjamin and a 2-month-old daughter Katherine.

Jared Shelton, FACHE, serves as president of Texas Health Allen.
He has primary oversight of daily operations and responsibility for the 88-bed hospital’s annual operating plan.
Shelton previously served as vice president of Professional & Support Services for Texas Health Dallas, where he oversaw clinical ancillary and support departments, including Pharmacy, Radiology, Laboratory Services, Respiratory Therapy, Food and Nutrition Services, Rehabilitation Therapies and Medical Physics.
He completed his undergraduate studies at Wake Forest University with a Bachelor of Science degree in business and a minor in religion. He also earned a master’s degree in health care administration from Trinity University.
Shelton is currently a member of the Board of Directors for the North Texas chapter of the American College of Healthcare Executives. In serving the local Allen community, he is the past-chair of the board of directors for the Allen Fairview Chamber of Commerce and serves on the president of the board of directors for the Allen Sports Association. He is a graduate of the Leadership Allen Fairview Class XXVIII as well as Allen ISD Leadership Academy Class II. He is also a former member of the vestry at the Church of the Incarnation in Dallas.
Outside of work, Shelton and his wife, Kathryn, enjoy parenthood with their young children – daughters, Mackenzie and Caroline, and son, Jack.

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Behavioral Healthcare: Approaches to Increase Value for the Organization and Meet Community Needs
2021-09-16 13:00 - 14:30 | Virtual
This panel has been approved for 1.5 ACHE Face-to-Face Credits.
Historically, hospitals and health systems have not always embraced a role in meeting behavioral health needs in communities because managing behavioral healthcare and mental health is very complex. According to the National Alliance of Mental Illness approximately 1 in 5 adults in the U.S.—43.8 million, or 18.5%—experiences mental illness in a given year. The rate of youth with severe depression increased from 5.9% in 2012 to 8.2% in 2015. Nearly half (45 percent) of those with any mental disorder also meet criteria related to having a physical illness or substance abuse. Physical health and mental health issues occur together. For example, people with diabetes or cardiac conditions often develop depression as well. Being able to receive treatment for both conditions through an integrated behavioral health and primary care setting can be especially helpful since how we live our lives (behave) and our physical and mental health all interact with each other in complex ways.

Kyllan Cody, FACHE (Moderator)
Chief Executive Officer
Encompass Rehabilitation Hospital of City View

Theresa Murphy, LCSW
Director of Behavioral Health for the Family Medicine Residency Program
Methodist Health System

Capriana Oyedeji
Program Manager of Dept. of Psychiatry
UT Southwestern Medical Center

Sandy Potter, LCSW, MSSW, MBA
Vice President of Behavioral Health Services
Texas Health Resources
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Speakers’ Bios:

In her position as CEO, Kyllan Cody, FACHE oversees all day-to-day operations as well as patient care and quality at the 77-bed inpatient rehabilitation hospital. Prior to her current role at Encompass Health Rehabilitation Hospital of City View, Kyllan served as a healthcare management consultant for NueHealth, where she provided management consultation to hospitals and ambulatory surgery centers in various areas including operations, regulatory compliance, physician partnerships, budgeting, and business development. Prior to her role as consultant, Kyllan served as Administrator for Cook Children’s Surgery Center, a joint venture between Cook Children’s Medical Center, NueHealth, and a group of physician investors. She also served as vice president of operations at Methodist Charlton Medical Center, and in various roles in both the for-profit and not-for-profit arena in Texas and Florida.
Kyllan is a Fellow of the American College of Healthcare Executives and holds a master’s Degree in Healthcare Administration from Cornell University and a bachelor’s Degree in Political Science from Wake Forest University.
Kyllan and her husband, William, live in Irving, Texas and have two children.

Theresa Murphy, LCSW is a licensed therapist with a focus on integrated behavioral health. Murphy completed both her undergraduate and graduate education at Saint Louis University specializing in social work health and mental health. She spent two years post graduate in the United States Peace Corps serving as a health and mental health specialist in a rural village of Moldova. Upon arriving back stateside, Murphy worked in community mental health and quickly realized her passion for integrating mental health into a person’s healthcare home for timely, quality integrated care. Murphy is in her six year as the Director of Behavioral Health at Methodist Family Medicine Residency Program where she splits her time working directly with patients, researching, educating physicians on evaluating and treating mental health conditions and leading support groups for health providers in their own personal wellbeing and mental health. In her free time Murphy enjoys cooking, spending time outdoors and playing with her son and dog.

Capriana Oyedeji is currently a project manager in the Department of Psychiatry at the University of Texas Southwestern Medical Center in Dallas, Texas. Her role encompasses faculty recruitment, budget, clinical operations, and a partnership between UT Southwestern, Children’s Medical Center and Parkland Hospital. She has 11 years of experience in healthcare administration. Her tenure in healthcare administration started at MD Anderson Cancer Center, where she spent the last 5 years as a department administrator where she was responsible for clinical operations, budget, adopt-a-family, and the patient assistance program. The remaining 5 years were spent in various other leadership roles at the organization.
She holds a master’s degree in business administration. She won the 2019 Distinguished Mentor Award at MD Anderson Cancer Center. She is currently the 2021-2022 Toastmasters International President of the inaugural chapter at UT Southwestern. She is also an active member of the American College of Healthcare Executives.

Sandy Potter, LCSW, MSSW, MBA, Vice President of Behavioral Health Services at Texas Health Resources, has more than 30 years of experience and progressive responsibility in behavioral health and administration. She joined Texas Health Resources in 2018, where she is over the behavioral health service line. Prior to Texas Health Sandy was with Health Care Services Corporation (HCSC), where she was serving as divisional vice president – Government Clinical Operations. In this role she was responsible for clinical operations of Medicare, Medicaid, and CHIP programs for New Mexico, Texas, Montana, Oklahoma and Illinois. Prior to HCSC, Sandy was chief executive officer and market president of ValueOptions of Texas. Earlier in her career, Sandy served as a clinical systems director at Dallas Metrocare Services and had administrative and clinical oversight of crisis and transitional services and four behavioral health clinics.
Sandy graduated magna cum laude with a bachelor’s degree in social work and her master’s of business administration degree from Texas Woman’s University. She earned a master’s degree in social work from the University of Texas at Arlington.

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Population Health Management: Justice, Access, and Financial Implications
2021-09-16 15:00 - 16:30 | Virtual
This panel has been approved for 1.5 ACHE Face-to-Face Credits.

As reimbursements shift from volume based to value based, healthcare organizations are becoming more responsible for providing the resources necessary to meet the needs of a given population. Aligning quality of care with the appropriate level of care and services becomes pertinent to healthcare organizations’ bottom line. It is imperative for healthcare leaders to develop programs that offer underserved communities an opportunity for a healthier tomorrow.

Dr. Ashley Chassé
Clinical Pharmacist
Methodist Population Health

Stephanie Copeland MD, MBA, CPHQ, FAAP
Senior medical Director for Quality
OptumCare, DFW
WellMed/USMD

Charlene Kesee, FACHE (Moderator)
Clinical Department Administrator
UT Southwestern Medical Center

Nico Nguyen, MBA
Director Population Health
CHRISTUS Health

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Speakers’ Bios:

As a pharmacist, Dr. Ashley Chassé is committed to providing patient-centered care and the gift of education to her patients. Growing up in a first-generation household, she was always told that education is the key to success and that has been exemplified in her approach and interactions with patients.
She is currently the clinical pharmacist for the Methodist Patient Centered Accountable Care Organization (MPCACO) and Methodist Alliance for Patients and Physicians (MAP2), where she is responsible for collaborating with providers, health coaches and social workers to ensure patients are receiving appropriate outpatient follow up care.
Dr. Chassé serves as the Community Coordinator for the University of Texas at Austin College of Pharmacy for the Dallas-Fort Worth area overseeing advanced pharmacy practice rotations for students in their final year. She has been an active board member of the Dallas Area Pharmacist Association for 6 years and is responsible for managing the annual scholarship program.
When she isn’t reading the latest Journal of the American Pharmacist Association or volunteering, you can find her dancing at a Zumba class or spending quality time with her husband and 3 children.

Stephanie Copeland MD, MBA, CPHQ, FAAP serves as the Senior Medical Director for Quality for the OptumCare North Texas/Dallas Fort Worth Region (including WellMed and USMD), a role she has held since the summer of 2018. She has been part of the company for 17 years through acquisition. She is also involved in various committees and projects throughout the organization.
Prior to that, she served as Chief Quality Officer at USMD Health System from 2013 to 2018 and served in various leadership roles at USMD/MCNT.
Dr. Copeland attended Abilene Christian University and graduated medical school at UT Southwestern in Dallas. She completed her residency at UT Southwestern in Dallas where she also served as chief resident. She completed a Master’s in Business Administration at the University of Texas at Dallas. She has also previously served as a volunteer private practice clinical assistant professor at UT Southwestern Medical School and previously served as the Past Chair of the AMGA Quality Improvement Council. She is also a member of the AMGA Board of Directors and the AMGA Foundation Board, where she serves as Treasurer. She is also the AMGA Quality Liaison for USMD/WellMed DFW. She also coordinates volunteers from her church for Many Helping Hands, a non-profit that ministers to the homeless in Irving, Texas.
She enjoys spending time with her husband, Benjamin, and her daughter, Isabella and their puppy, Luna. She also likes hiking, reading, writing, artistic endeavors, and traveling.

Charlene Kesee, DBA, FACHE, FACMPE is the clinical department administrator at the University of Texas Southwestern Medical Center in Dallas, Texas. She is currently the senior administrative leader for a surgical department. She has 20 years of experience in healthcare administration. Prior to joining UTSW, her prior experience includes serving as an administrative leader at the University of Nevada School of Medicine for a multi-specialty internal medicine department and in an operations manager role at MD Anderson Cancer Center.
She is a veteran of the US Air Force, with 8 years in direct patient care as a paramedic and medical readiness instructor. She holds a doctorate in business administration as well as a Masters in Health Administration and Masters in Business Administration. She is board certified as a Fellow of the American College of Healthcare Executives and has served on the board of directors for the ACHE Nevada Chapter. She is also a Fellow of the American College of Medical Practice Executives.

Nico Nguyen, MBA. is the Director of Population Health at CHRISTUS Health where she oversees contracting, data analytics, operations, and network performance for the system’s accountable care organization and clinically integrated network. She is responsible for engaging a network of primary care clinicians to achieve the triple aim of healthcare: providing high quality, cost effective and patient-centric care. She is currently participating in CHRISTUS Health’s Leadership & Ethics Academy, a prestigious program made up of leaders across the organization.
Nico previously worked in consulting and was a policy advisor for a Texas state senator where she collaborated with public health agencies and elected officials to help make healthcare more accessible and affordable for all. She holds an MBA with a specialization in Healthcare Administration from Baylor University. She serves on the sponsorship committee for ACHE North Texas and is active in several scholarship organizations.
She has travelled to 29 countries and has a lifelong goal of visiting every country in the world (although this is on hold due to COVID restrictions). She enjoys hiking at national parks, playing badminton and trying new international food.
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Patient Safety Summit - Session #3
2021-09-23 10:00 - 12:00 | TX

Patient Safety Summit - Session #4
2021-09-30 10:00 - 12:00 | TX

Breakfast with the CEO - Frederick P. Cerise, MD, MPH
2021-10-20 07:00 - 08:00 | Virtual
Join us for our next Virtual ACHENTX Breakfast with the CEO!

Frederick P. Cerise, MD, MPH, was named President and Chief Executive Officer of Parkland Health & Hospital System in March 2014.

Prior to joining Parkland, Dr. Cerise served as Vice President for Health Affairs and Medical Education of the Louisiana State University System. From 2004 to 2007, Dr. Cerise was Secretary of the Louisiana Department of Health and Hospitals. He began his career at the Earl K. Long Medical Center, Baton Rouge, Louisiana between 1991 and 2004 as an LSU Clinical Faculty member in Internal Medicine.
Dr. Cerise holds a Bachelor of Science degree from University of Notre Dame and earned his Medical Degree at Louisiana State University in New Orleans. He completed a residency in Internal Medicine at the University of Alabama in Birmingham. In 2011, he earned a Master of Public Health degree from Harvard University School of Public Health. From 2010 to 2016 he served on the Kaiser Commission on Medicaid and the Uninsured and currently serves on the Medicaid and CHIP Payment and Access Commission.

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Reinventing Customer Service in Healthcare: Lessons Learned from the Best
2021-10-21 11:30 - 13:00 | Virtual
This panel has been approved for 1.5 ACHE Face-to-Face Education Credits.

Consumer-driven services in business and the need for efficiency are accelerating changes in the way organizations operate and compete. Many consumers today are taking greater control of their purchasing power and healthcare decisions and are demanding excellence in service. The challenge is how to give them the best service in a meaningful and economic way.
Join us for this educational panel, which will feature the following panelists:

Felixia Colón
Senior Vice President and Group Operating Officer
SCP Health
Megan Chavez, MS, FACHE, CPXP
Vice President of the Patient, Family and Health Plan Member Experience
Cook Children’s Health Care System
Kathi Cox
SVP, Integrated Experience
Texas Health
Alexandra Cohen
Chief Product Officer
HeyRenee
Stephanie Wells
Director of Patient Experience
Methodist Health System

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Speakers Bios:

As Vice President of the Patient, Family and Health Plan Member Experience at one of the largest freestanding pediatric systems in the country, Megan Chavez leads Cook Children’s Health Care System’s experience efforts as a passionate champion of bettering the human experience and preventing emotional harm.
For more than 20 years, she has served as an experience leader and advisor to several nationally top-ranked, large healthcare systems across the country designing and leading organizational change, high performance cultures and experience excellence.
As a wife, mom of three and the primary caregiver of a chronically ill parent for 20 years, she is also personally driven by what our patients and families experience and the opportunity to make care and caring better.

Felixia Colón, a native of Jacksonville, FL, brings over 20 years of healthcare experience to her role as a Senior Vice President and Group Operating Officer with SCP Health. Ms. Colón leads SCP Health’s robust Emergency Medicine, Hospital Medicine, and Critical Care Medicine Practice Management services. Ms. Colón is also responsible for deploying Telehealth Solutions and overseeing eHealth implementation across the company’s core services for hospitals and health systems. She maintains oversight and overall accountability for her clients’ clinical performance, quality care, operational excellence, and financial stability.
Ms. Colón has served in various roles in the healthcare field. Her background includes development of a physician outreach program with a major health insurance carrier, managing multi-specialty and multi-site physician practices in emergency medicine, academic hospital medicine programs, private hospital medicine programs, transitional care medicine, eHealth/TeleNocturnist programs, and post-acute practices (SNFs/LTACs).
Ms. Colón formerly served as Senior Vice President for one of the largest independent physician practices in Texas. While there, she was responsible for the oversight of the company’s operations, contracting, business development, marketing, recruiting, and healthcare payment reform programs, which included CMS’ Bundled Payment Care Initiative (BPCI) Program.
A graduate of Nova Southeastern University, Ms. Colón holds a Master of Business Administration, with a concentration in Management. She earned a Bachelor of Health Administration from the University of North Florida. She is also a Fellow and active member of the American College of Healthcare Executives (ACHE). She holds an elected Board of Directors position with the North Texas Chapter of ACHE and served previously as Vice-Chair for the Diversity & Inclusion Committee.

Alexandra Cohen is the Chief Product Officer at HeyRenee. She is an MPA and MBA-educated leader with 20 years of experience working on innovative solutions within the healthcare, insurance, and online advertising industries. Strong data strategy and management experience. Strong leadership, strategy, system architecture, product management and operations expertise. Known for innovative process development, ability to translate between technical and non-technical stakeholders, agility in navigating organizational complexities and skill in evaluating potential projects and solutions.

Kathi Cox is the Senior Vice President of Integrated Experience at Texas Health Resources. Kathi has worked in a variety of roles at Texas Health for over 28 years including hospital operations, information technology and patient and family experience. This diverse background has provided her a wealth of knowledge across the continuum of care that has been paramount to her current work which is to provide a seamless experience for consumers across the Texas Health ecosystem. Kathi is a graduate of the University of Texas at Austin and holds an MBA from Western Governors University. In her spare time you will find her playing board games with friends, smoking meat or in the fall cheering on her Texas Longhorns or Dallas Cowboys.

Stephanie Wells servers as the Director of Patient Experience at Methodist Health System. Stephanie leads the survey strategy, analyzing and reporting of patient experience data, the implementation and execution of patient experience initiatives, as well as the evaluation and sustainment of patient experience best practices.
Stephanie spent the first ten years of her career as a critical care nurse after receiving a BS in Nursing from Texas Tech University Health Sciences Center. Stephanie’s experience as a nurse inspired her passion for improving the experiences that patients have in healthcare. She received a MS in Nursing Leadership and Innovation from Baylor University which lead to an opportunity to work in Patient Experience at MHS.
Stephanie lives in Lucas with her husband of thirteen years and two boys, 4 and 7 years old. She enjoys wake surfing in the summer and attending her kid’s football and soccer games.

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Improving the Health Status of Your Community
2021-10-21 15:30 - 17:00 | Virtual
This panel has been approved for 1.5 ACHE Face-to-Face Credits.

Healthcare organizations exist to serve the communities in which they reside. Though community health has always been a focus for these organizations, new regulations require them to take an active role. The health of a community or geographic population has a critical impact on a healthcare organization’s planning, operations, financial sustainability, outcomes and success.

Join us for this educational panel, which will feature the following panelists:

Mark Andrew Casanova, MD, FAAHPM
Hospice and Palliative Medicine
Baylor Scott & White Health
Shannon Huggins (Moderator)
Senior Vice President, Contract Strategy and Population Health
Methodist Health System
Jerri A. Locke
Director of Healthy Aging
Methodist Health System, Dallas
Niki D. Shah, MHSA, MBA, CCHW
Vice President of Community Health
Baylor Scott & White Health
Paula Turicchi, FACHE
Chief Strategy Officer
Parkland Community Health Plan

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Speakers Bios:

Dr. Mark Andrew Casanova has completed board certification in Internal Medicine and Palliative Medicine. He graduated from Internal Medicine residency training in 2003, at which time he became involved with the clinical ethics consultation service at Baylor University Medical Center (BUMC), and has provided numerous clinical ethics consultations since then. In 2004, he and a team established the BUMC Palliative Care Consultation Service. Now known as the Supportive and Palliative Care Service, the team was recognized for excellence by the American Hospital Association with a Circle of Life Citation of Honor in 2007. In 2011 Dr. Casanova took over responsibility as the Chairman of the Supportive and Palliative Care and the Institutional Ethics Committee at BUMC. In 2011 the BUMC Supportive and Palliative Care Service became the first palliative care program in Texas and one of the first 10 in the country to become Joint Commission certified. He continues to maintain a component of his general Internal Medicine practice. Dr. Casanova lectures on issues related to clinical ethics and palliative medicine, and has also lobbied the Texas state legislature on similar topics, on behalf of the field of medicine and patients. Additionally, Dr. Casanova enjoys involvement with organized medicine, to include being the 2020 president of the Dallas County Medical Society, as well as serving on multiple councils and committees of the Texas Medical Association. Most recently, during the COVID-19 pandemic, Dr. Casanova had served on a variety of advisory committees, including at the Dallas County level, up to the State level, serving on the TMA COVID-19 Taskforce.

Shannon Huggins is currently Senior Vice President, Contract Strategy and Population Health for Methodist Health System. She began with Methodist in 2002 and has responsibilities for non-governmental payor contracting and relations on behalf of Methodist facilities, joint venture organizations, transplantation services, Accountable Care Organization / CIN and physician groups. Additionally she has operational responsibilities for the population health services. She also oversees the bundled payment projects within Methodist Health System. Shannon has designed and implemented contracting and pricing strategies for Methodist. MPCACO has successfully achieved for Medicare over $100 million in savings for the 8 years in participating in this program – an achievement only 14 other ACOs across the nation also have. The ACO also performed in the top quartile of ACOs who achieved savings in quality metrics.
Shannon has over 29 years of experience in contracting, payor relations, population health, financial analysis and decision support. Prior to Methodist, Shannon served in several roles at Baylor All Saints (formerly All Saints Health System) in Ft. Worth and various roles in a profit hospital organization. She has served on various civic boards and is currently President of the Alumni Association for her alma mater the University of the Ozarks. Civically, she was selected to be in Leadership Dallas class of 2014. Also, Shannon currently serves on several Board of Directors as a representative for Methodist Health System. She earned her BS in Marketing/Finance from University of the Ozarks and her MS in HealthCare Administration from Texas Woman’s University.

Jerri A. Locke currently serves as the director of Healthy Aging at Methodist Health System in Dallas, a position she has held for more than 20 years. Her career includes teaching elementary school, sales and marketing at AT&T, working with individuals with disabilities, all which provided the foundation for her current position with Methodist.
During her tenure at Methodist Health System, she has used the opportunity to improve the health and welfare of the older adults in the community by offering a wide variety of programs. The goal of all programs is to keep the older adults engaged, educated, and connecting with others.
Rather than view the pandemic as a barrier, the Methodist Generations members have had access to 30 -40 different programs each month all via Zoom. Classes have ranged from drawing to organizing to health and education presentations.
She recently presented at the National Council on Aging on “Isolation is Killing our Older Adults” and “Staying Relevant in a Changing Aging World”.
Jerri is continually looking for ways to increase the number of participants by finding unique topics and services of interest to the members. Within the next five years, she hopes to find new partners to enhance the mission of the healthcare system, embracing the goals of the ACA, and recognizing the challenges of a quickly growing aging society as the Baby Boomers age.

Niki D. Shah, MHSA, MBA, CCHW, is the Vice President of Community Health at Baylor Scott & White Health. Niki is an experienced healthcare executive with the passion, ambition and skills to transform communities and improve outcomes through innovation, partnerships, strategic development and focused execution.

Paula Turicchi, FACHE is the Chief Strategy Officer at Parkland Community Health Plan.
Parkland Community Health Plan offers Medicaid (STAR/CHIP) managed care to more than 200,000 members in a seven-county area in and around Dallas. In her role, Paula strives to make a difference for patients and their families by strengthening the business of the organization through processes, systems, partnerships, and new ventures. She has a passion for finding innovative ways to eliminate barriers to care, including financial, language, health literacy, and housing challenges. She has more than 30 years of experience in the healthcare industry and previously served as the vice president of hospital operations and administrator of Women and Infant’s Specialty Health (WISH) at Parkland Health & Hospital System, where she oversaw operations for one of the largest maternity services in the United States. In addition, Paula was instrumental in the design and construction of the new Parkland Hospital facility and the Moody Center for Breast Health. Paula was a 2018 Texas Hospital Association Leadership Fellow and has co-authored several journal articles in collaboration with UT Southwestern physicians. She is board certified in healthcare administration by the American College of Healthcare Executives and holds a Master of Healthcare Administration from Trinity University and a Bachelor of Business Administration from the University of Arkansas.

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Breaking the Mold - An ACHENTX WHEN Event
2021-10-26 12:00 - 13:00 | Virtual
This program is being offered by the ACHENTX Women’s Healthcare Executives’ Network (WHEN)

Be sure to join us for our next virtual Women’s event – this time during the lunch hour for many, making it an easy brownbag lunch program.

Panelists:
Charmaine Christiansen, MBA, MHSM
System Director of Clinic Access Services
Baylor Scott & White Health

Patricia T. Driscoll, BSN, MSN, JD (Emcee)
Professor of Healthcare Administration
Texas Woman’s University

Angela Michael, MHS-HFM, LSSBB, CPHQ, CIC (Moderator)
Manager for Improvement Academy
Methodist Health System

Felicia Miller, MBA, SPHR, SHRM-SCP, CHHR
Executive Vice President & Chief Talent Officer
Parkland Health & Hospital System

Maureen Spivack
Advisor to corporate executives and boards on strategic and financial transactions

Ashley Yen
Assistant Vice President & Associate In-House Counsel
Methodist Health System

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Speakers’ Bios:

Charmaine Christiansen, MBA, MHSM, serves as the System Director of Clinic Access Services at Baylor Scott & White Health. In her role she serves as the internal revenue cycle executive level liaison for clinic leadership across the enterprise; coordinating efforts to create a consistent registration and patient experience while ensuring appropriate tools are in place to comply with regulatory requirements.
During her 10-years in healthcare leadership, Christiansen has gained extensive experience spanning multiple hospital and clinic departments with increasing responsibility. Most of her tenure spent in clinic operations focusing on process improvement and organizational development. Christiansen has led and managed small and large practices spanning 19 providers and over 65 employees. Of note, she aided in extensively increasing practices monthly margins through focused areas of improvement and streamlined workflow execution.
Most recently, Christiansen spearheaded the development of the No-Touch Registration workflow and the BSW Virtual Registration workflow. Aiding to reduce COVID-19 exposure between patients and employees while safeguarding a complete and timely registration process. Currently, she is supporting a project regarding optimization of the MyBSWHealth patient portal, creating a streamlined approach to registration for virtual and in-person visits.
Presently, Charmaine is the Vice Board Chair of CASA of Collin County promoting the protection and best interest of abused or neglected children. As well as continues serve as a member of the ACHE NTX WHEN committee that she aided in founding in 2019; where she emphasis the importance of networking and advocating for women in healthcare leadership.
Christiansen holds a Bachelor of Arts degree in History from University of Central Oklahoma and a Dual Master’s in Business and Health Systems Management from Texas Woman’s University.

Patricia T. Driscoll, BSN, MSN, JD, is an accomplished educator and senior healthcare leader; Pat Driscoll is the former President and CEO of Home Health Services of Texas, Inc. Prior to stepping into the CEO role, she served on the board of directors. She has more than 40 years of health care experience, including work in her private legal practice and roles in a variety of clinical, executive, consultant, and educational settings. Pat currently serves as Professor of Healthcare Administration at Texas Woman’s University. She was previously Senior Vice President and Chief Operating Officer for St. Paul Medical Center and served in managerial roles at Parkland Health and Hospital System and RHD Memorial Medical Center. In her role as a consultant, she advised Fortune 500 companies on health care strategy.
Pat has extensive expertise in acute and post -acute care, as well as community engagement. She is the Chair-elect of the board of directors of CHAP (Community Health Accreditation Partner) in Washington DC, and is involved in the development of standards for community-based care. Pat is the immediate past chair of the THR Community Leadership Council for Dallas and Rockwall, which is engaged in addressing social determinants of health with an emphasis on behavioral health in underserved zip codes. She served on the Board of Health First, an integrated health delivery system with four hospitals, a health plan, home health and hospice, and served as the Chair of the Board of the North Texas Health Industry Council.
Pat holds a JD from Southern Methodist University, as well as a BSN and MSN.

Angela Michael, MHS-HFM, LSSBB, CPHQ, CIC, is a healthcare leader, coach and collaborator who is passionate about improving patient experience and key outcomes by engaging clinical and operational leaders on innovative process improvements. Her passion for healthcare improvement is cemented firmly in her experience as the advocate and care navigator for her mom (oncology) and daughter (prematurity). As a young millennial female healthcare leader, whose ethnicity and origin have ties to India, Nigeria, Canada, and America, Angela also believes in quietly and peacefully influencing an inclusive and equitable culture for all.
For over a decade, Angela has engaged healthcare cross-functional teams with a strong focus on clinical quality improvement, performance excellence, project management and clinical analytics. In her current role at Methodist Health System, she collaborates with leaders at all levels of the organization to advance patient care and employee engagement. Angela holds a Master’s degree in Health Finance and Management from Johns Hopkins University Bloomberg School of Public Health, and is an active member with the American College of Healthcare Executives (ACHE) North Texas chapter.
Angela’s world revolves around her family, her husband, their 9 year old daughter, 6 year old son and two dogs, Spot and Snow! Her all-time favorite quote is by Dr. Nelson Mandela, “I never fail. I am either winning or learning”.

Felicia Miller, MBA, SPHR, SHRM-SCP, CHHR is the EVP & CTO at Parkland. Felicia has more than 30 years of leadership experience in healthcare HR across both non-profit and for-profit health systems, including more than 22 hospitals and approximately 187,000 employees. Her most recent experience as Chief Human Resources Officer for Tenet Healthcare Corporation’s Texas region saw her leading the charge for comprehensive talent management in a heavily data-driven culture while fostering cross-functional working relationships with executive counterparts across divisions.
Prior to her time at Tenet, Felicia spent 19 years with Presbyterian Hospital Dallas and Texas Health Resources. Her tenure with PHD included roles with increasing responsibility and seniority, having progressed from a career center coordinator to manager roles, senior HR generalist and director of HR.
Felicia received a Master of Business Administration from LeTourneau University. She also has dual Bachelor of Science degrees in Health Information Management and Health Professions from Texas State University. Felicia’s professional certifications include Senior Professional Human Resources (SPHR), SHRM-Senior Certified Professional (SHRM-SCP) and Healthcare Huma Resources (CHHR). She is also an active community member, involved in multiple business organizations and the recipient of numerous professional accolades.

Maureen Spivack has spent her career building and leading teams to advise corporate executives and boards on the execution of strategic and financial transactions for publicly-traded, privately-held and not-for-profit healthcare services companies. She has cultivated an extensive network of relationships while executing over several billion dollars of value-creating events for large cap and middle market stakeholders. Her passion for healthcare began early in her career, as a practicing medical surgical nurse, and continued throughout a 30-year career in mergers and acquisitions. As a qualified financial expert, as defined by the SEC, her breadth of industry expertise includes all types of healthcare providers, payors, troubled company special situations, as well as other professional services and financial services firms.
Maureen advises private equity firms in their evaluation of potential healthcare investments and guides companies as a board member and CEO advisor. Maureen brings strategic thinking and insight, a deep understanding of business operations and strong financial acumen developed over a career of creating stakeholder value to the boardroom. She has a deep knowledge of corporate governance and she develops significant relationships quickly; using her capabilities to work with CEOs to build industry-leading companies or turnaround troubled company situations.
Current Board positions include: Board member of Paradigm Health LLC, a state wide palliative care and hospice company, Havencrest Capital Management portfolio company; Board member of Excelin Home Health, LLC., a multi state home health and hospice company, Corinthian Capital portfolio company; Board member of Austin Pain, LLC., a physician pain management rollup, New State Capital Partners portfolio company; and, Immediate Past Chairperson of the Board of Community Health Accreditation Partner (CHAP), the national accreditation body for home health, hospice and private duty nursing. Previously, Maureen was a Board member of Quality Systems Inc (ticker: QSII) from 2010-2012, serving on the Audit and Strategic Transactions Committees. She resigned due to KPMG independence requirements.

Ashley Yen is Assistant Vice President & Associate In-House Counsel at Methodist Health System. She earned her undergraduate degree from Rice University and her law degree from SMU Dedman School of Law. Having a strong desire to go in-house right out of law school, during law school, Ashley interned with 7 different in-house before going in-house. In her spare time, Ashley enjoys committing her time to mentoring law school students and promoting diversity and inclusion initiatives through various organizations like the Diversity Attorney Pipeline Program. In her spare time, Ashley enjoys snowboarding, wedding coordinating, and overordering food.

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Conversation with the Chiefs
2021-11-04 17:30 - 18:30 | Virtual
Please join us for our virtual Conversation with the Chiefs event.

Our panelists will include the following:

LaVone Arthur, FHIMSS
Chief Business Transformation Officer
Baylor Scott & White Health
Kyle Kirkpatrick, FACHE (Moderator)
Partner – Consulting Services
Director of Consulting Services
Sanjay K. Shetty, MD, MBA
President
Steward Health Care System (North America).
David J. Tesmer, MPA
Chief Community and Public Policy Officer
Texas Health Resources

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Speakers’ Bios:

LaVone Arthur is the chief business transformation officer of Baylor Scott & White Health, the largest not-for-profit health system in Texas. The integrated delivery network includes 49,000 employees, 51 hospitals, 7,300 affiliated physicians, more than 1,100 access points, Scott and White Health Plan, FirstCare Health Plans, Baylor Scott & White Research Institute and one of the nation’s largest accountable care organizations, Baylor Scott & White Quality Alliance.
In her role, Arthur leads business transformation strategies, working to accelerate value provided to Baylor Scott & White Health’s clinical enterprise. In addition, she leads integration, enterprise project management and enterprise process improvement.
Over a 30+ year career with Baylor Scott & White Health and legacy Baylor Health Care System, Arthur has served in multiple roles. Most recently, she served as chief strategy officer, where she worked with the executive team to develop, communicate and execute the system’s strategy. Prior to that, she served as chief integration officer, developing and deploying integration strategies following the 2013 combination of Baylor Health Care System with Scott & White Healthcare. Previously, as senior vice president, business development, she oversaw new business transactions and joint venture arrangements.
In addition to being a Fellow and former national vice-chair of the Healthcare Information and Management Systems Society (HIMSS), board member of American Hospital Association’s (AHA) for-profit subsidiary—Health Forum, and member of AHA’s Center for Health Innovation and Leadership Council, Arthur is an advanced member of the Healthcare Financial Management Association (HFMA) and a past chair of the North Texas Healthcare Information & Quality Collaborative. She is the recipient of multiple awards, including the Dallas Business Journal’s 2014 Women in Business Award and 2014 Who’s Who in Healthcare, 2017 and 2018 Becker’s Women Hospital & Health System Leaders to Know and the 2018 Outstanding Women of Today in Healthcare award from the Altrusa International of Richardson Foundation.
Arthur holds a bachelor of science degree in health systems engineering from the Georgia Institute of Technology and a master of business administration in health services management from the University of Dallas.

Kyle Kirkpatrick, FACHE, has over 25 years of consulting and operational experience working in healthcare and life sciences with public and private organizations across the U.S. He is a former hospital CEO with experience running groups of hospitals, managing joint ventures, implementing new strategies, driving EBITDA enhancements, and creating positive organizational cultures. He has worked as a consultant within Big 4 firms focused on strategic planning, M&A, and operational improvements. His strategy experience includes facilitation, visioning, strategy and operating model development. He has strong project management experience to coordinate complex initiatives across multiple stakeholder groups.
Kyle and his wife Amy live in Argyle, Texas and have three teenage children. His interests are his family, ranching, fitness, and beekeeping. He has spoken at various conferences over his career on strategy and M&A related topics..

Sanjay K. Shetty, MD, MBA is the President of Steward Health Care System (North America). Steward is the largest privately held, physician-owned, and physician-led health system in the country, with a focus on providing high quality, high value care through its integrated healthcare delivery model. Shetty succeeded founder Dr. Ralph de la Torre to take executive leadership of domestic operations in March 2021, including 35 acute care facilities, a large multispecialty medical group, and an integrated accountable care organization, as well as numerous other healthcare entities comprising Steward’s innovative community care model. Shetty has served in leadership roles across each of Steward’s core business lines, including as President of Steward Medical Group, an 1,800-provider multispecialty practice with providers in 11 states and as President of Steward’s ACO, Steward Health Care Network, where he was responsible for Steward’s quality and financial performance under alternative payment models. Most recently, he served as President of the South Region (TX/LA/AR/FL), providing leadership over 12 acute care facilities with a focus on strategic growth and operations. Through these previous leadership roles, he was instrumental in expanding Steward’s participation in value-based reimbursement models, doubling of the size of the medical group through nationwide expansion and acquisition, and engineering a turnaround of multiple acute care facilities that had been struggling prior to acquisition.
A practicing radiologist, Dr. Shetty has been actively involved in the state and national level activities of the American College of Radiology, including as Past President of the Massachusetts Radiological Society and a past member of the ACR national Council Steering Committee. Other roles have included service as Chair of the national Resident and Fellows Section, a member of the RADPAC Board, and a course director for the Leadership Accelerator course at the RLI, in additional to work on numerous national committees in economics, government relations, and membership.
He is an Associate Clinical Professor of Radiology at Tufts University School of Medicine and has authored numerous articles, reviews, editorials, and book chapters, in addition to co-authoring a review book in neuroradiology. Prior to joining Steward, he was a consultant at Bain & Company. He is a graduate of Harvard College (A.B. summa cum laude), Harvard Medical School (MD), and the Wharton School (MBA), and he was a resident, chief resident, and fellow in Radiology at the Massachusetts General Hospital. He was recognized by the Boston Business Journal as one of “Boston’s 40 Under 40” in 2012 and by Becker’s Hospital Review in its listing of “Rising Stars: 25 Healthcare Leaders Under 40” in 2013.
Dr. Shetty has had numerous volunteer roles as well. He serves as a Trustee at Phillips Exeter Academy, his alma mater, where he also serves as Class President and Class Agent. He is a past member of the Board of Trustees at the Chestnut Hill School, a coeducational elementary school in Chestnut Hill, MA, where he served as Chair of the Trusteeship Committee (focused on governance, trustee selection and training, and bylaws), Co-Chair of the Head of School Search Committee, and Vice President of the Board of Trustees. He is a past member and Vice President of the Board of Directors of BANA, a national Indian cultural and social organization.
Dr. Shetty lives in Dallas, TX with his wife and children.

David J. Tesmer, chief community and public policy officer, has more than 30 years of experience in public policy and stakeholder relations. Joining Texas Health Resources in 1995, he is responsible for providing the organization’s strategic direction in public policy, stakeholder relations, faith and spirituality integration, community health improvement and north Texas healthy communities (Blue Zones Project Fort Worth).
Tesmer has held a variety of key leadership positions at the local, state and national level including director emeritus and past chair of the North Texas Commission. He is past chair of the Greater Arlington Chamber of Commerce and Texas Hospital Association (THA) Political Action Committee (PAC) and the Dallas Fort Worth Hospital Council’s Community Health Collaborative. He currently serves as chairman of the Government Affairs Committee of Premier Inc. (Washington D.C) and is a member of the American Hospital Association’s (AHA) Multi-Hospital Policy Committee and the Texas 2036 Health Policy Workgroup.
Tesmer serves on the board of directors of the Trauma Center Association of America and the University of North Texas Health Science Center Academic Community Partnerships Advisory Board. He also provides his insight on stakeholder relations and public policy as a guest lecturer at Texas Christian University Neeley School of Business and University Texas Dallas Naveen Jindal School of Management.
He has been recognized by Premier, AHA and THA for his outstanding advocacy efforts by receiving the Excellence in Advocacy Award, Most Valuable PAC Player and HOSPAC Star Award. In addition, Tesmer was awarded the United Nations Global Leadership Award for Sustainable Development for Good Health and Wellbeing.
Tesmer earned a Bachelor of Arts in Political Science and a Master of Public Administration both from Texas Tech University.

A special thanks to J Taylor for hosting this event!

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DFW Healthcare Student Summit
2021-11-06 09:00 - 11:00 | Virtual
Please Join Us for Our Second Annual DFW Healthcare Student Summit

Agenda:

9-9:55am – Healthcare Leadership Panel
10-11am – Breakout Sessions

Pharmaceuticals
Project Management
Quality and Patient Safety
Digitization of Healthcare

Note: This event will be via zoom .
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Moderator:
Dr. Britt Berrett, FACHE, Program Director of Healthcare Leadership & Management Jindal School of Management at University of Texas at Dallas
Britt Berrett, FACHE served as the president of Texas Health Presbyterian Hospital Dallas, a 900-bed hospital, and executive vice president of the Texas Health Resources (THR) network of 24 facilities and more than 250 ambulatory centers located throughout North Texas prior to joining UT Dallas. Previously he was the president and chief executive officer of Medical City and Medical City Children’s Hospital, the flagship medical center for the North Texas Division of HCA. He also served as a CEO as part of the SHARP Healthcare system in San Diego, Calif. With almost 30 years of both not-for-profit and for-profit executive healthcare experience, he has navigated some of the most complicated organizational and environmental challenges in healthcare. In his executive role, his organizations have achieved recognition for exceptional organizational performance and employee engagement. Berrett has experienced an inspiring level of success through his commitment to teams and organizational culture. Throughout his career, he has served on 17 boards of directors for industry and community organizations and agencies. He brings his professional and educational experience to The University of Texas at Dallas to prepare the next generation of healthcare leaders.

Panelists:

Angela Michael, MHS-HFM, LSSBB, CPHQ, CIC, Manager for Improvement Academy at Methodist Health System
Angela is a healthcare leader, coach and collaborator who is passionate about improving patient experience and key outcomes by engaging clinical and operational leaders on innovative process improvements. Her passion for healthcare improvement is cemented firmly in her experience as the advocate and care navigator for her mom (oncology) and daughter (prematurity). As a young millennial female healthcare leader, whose ethnicity and origin have ties to India, Nigeria, Canada, and America, Angela also believes in quietly and peacefully influencing an inclusive and equitable culture for all.
For over a decade, Angela has engaged healthcare cross-functional teams with a strong focus on clinical quality improvement, performance excellence, project management and clinical analytics. In her current role at Methodist Health System, she collaborates with leaders at all levels of the organization to advance patient care and employee engagement. Angela holds a Master’s degree in Health Finance and Management from Johns Hopkins University Bloomberg School of Public Health and is an active member with the American College of Healthcare Executives (ACHE) North Texas chapter.
Angela’s world revolves around her family, her husband, their 9 year old daughter, 6 year old son and two dogs, Spot and Snow! Her all-time favorite quote is by Dr. Nelson Mandela, “I never fail. I am either winning or learning”.

Jared Lange MBA, Director for Business Sustainability and Development at Parkland
Jared joined Parkland Health & Hospital System in March 2019 and is the Director of Business Sustainability and Development. Jared’s role is responsible for leading strategic efforts to identify cost-saving and additional revenue opportunities for Parkland. Also, Jared is actively involved in Parkland’s fight against the Covid pandemic. Jared helped lead the activation of one of the first testing drive-thrus in the country in March of 2020, with the ability to test hundreds of people per day. Also, he managed two mega vaccine sites with the capacity to vaccinate thousands of people per day in early 2021.
Before joining Parkland, Jared served in various consulting and operations roles. He was a Sr. Operations Consultant for CallisonRTKL, where he helped define the future processes that would drive the conceptual design of a new facility. Also, Jared spent the first seven years of his career with Crothall Healthcare, working in various support service roles in hospitals across the country.
Jared obtained a Bachelor of Arts degree with a concentration in Economics from Wabash College and earned his Master’s in Business Administration from the University of Texas at Dallas. In addition, he obtained his Lean and Six Sigma Black Belt from IISE. He’s the Chair of the Membership and Networking Committee for the ACHE of North Texas Chapter. Also, he’s the President of Wabash College’s DFW Alumni Board of Governors.

Fraser Hay, FACHE, President of Texas Health Harris Methodist Hospital, Hurst-Euless-Bedford
Fraser Hay is the President of Texas Health Harris Methodist Hospital Hurst-Euless-Bedford (THHEB), where he has served since the beginning of 2018. He has worked as an executive in progressive leadership roles within Texas Health Resources since 2010, first at Texas Health Southwest Fort Worth and then Texas Health Plano, before moving to THHEB.
In his current role, Fraser oversees the daily operations, strategic planning, business development, continuous improvement, and hospital culture for the more than 1,300 employees, 200 volunteers, and 800 active staff physicians and allied health professionals.
Throughout his career, Fraser has overseen more than $125 million in construction projects and has been known for his collaborative leadership style that focuses on building partnerships with physicians and hospital staff to collectively enhance the care provided.
Fraser received his BBA in Finance from the University of Oklahoma and then his Masters in Health Administration from Trinity University in San Antonio. He completed his residency with INTEGRIS Health in Oklahoma City.
He is a Fellow with the American College of Healthcare Executives (ACHE) and was honored as the 2015 Young Healthcare Executive of the Year by the North Texas Chapter of ACHE, and the 2017 Young Healthcare Executive of the Year by the Dallas-Fort Worth Hospital Council.
Fraser is actively involved in his profession and community by serving on the Boards of the Texas Health Southlake hospital, Texas Health Bedford Surgery Center, North Texas Chapter of ACHE, HEB ISD Education Foundation, and is actively involved in his church and children’s activities.

Breakout Session Hosts:
• Pharmaceuticals
–Marva M. Goins, Pharm.D., M.B.A., DPLA, FACHE, Director of Pharmacy at Texas Health Harris Methodist Hospital Southwest Fort Worth
• Project Management
–Dr. Brandon Goertz, Vice President of Professional and Support Services at Texas Health Harris Methodist Hospital Hurst – Euless – Bedford
• Quality and Patient Safety
—Tracy B. Chamblee, PhD, APRN, PCNS-BC, AE-C, CPHQ, CPPS, Clinical Executive at UNTHSC, Managing Editor for the journal of Pediatric Nursing and Former Senior Director of Quality and Patient Safety at Children’s Health
• Digitization of Healthcare
–Dr. Mehmet Ayvaci, is an Associate Professor of Information Systems in the Jindal School of Management at the University of Texas Dallas

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The Bold Path: Minority Women in Healthcare Navigating Executive Leadership
2021-11-17 19:00 - 20:00 | Virtual
Please join us for this very special event being offered by our ACHENTX Diversity & Inclusion Committee.

ACHE members can self-report this virtual event through the ache.org portal for approval to receive 1.0 Qualified credit.

Our guest presenters for this evening’s program will be:
Tiffany Northern, FACHE
Chief Operating Officer
Texas Health Resources
Suzanne Jackson, FACHE
Vice President of Urgent Care
HCA
Colea Owens, MBA, BSN, RN (Moderator)
Associate Dean of Nursing
West Coast University
Sandra Sneed
Vice President of Operations
Texas Health Arlington
Angela Vincent Michael
Manager, Improvement Academy, Performance Analytics & MCCN
Methodist Health System

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Speakers Bios:
Suzanne Beauvoir Jackson, FACHE, is a creative healthcare executive with over 20 years of experience and a proven track record of building relationships, executing on strategies and ensuring operational excellence, Suzanne is a 19 year veteran of HCA Healthcare. She has held hospital CEO, COO and Associate Administrator leadership roles, and currently is serving as HCA’s Vice President of Urgent Care Services responsible for clinic operations, staff training and development as well as regulatory compliance & accreditation. Currently, HCA urgent care operates over 160 clinics across 19 markets and has plans to continue its growth.
A native of Skokie, Illinois, Suzanne started her career as a healthcare consultant in the Chicago office of Cap Gemini Ernst & Young after receiving a master’s degree in Health Services Administration from the University of Michigan and bachelor’s degree from the University of Illinois – Champaign.
A Fellow in the American College of Healthcare Executives, she has continued to promote excellence in healthcare management through involvement with local service organizations, such as Delta Sigma Theta Sorority Inc., Crisis Link, Virginia State University’s Business Council and the North Texas Chapter of Jack and Jill of America. Suzanne was appointed to the Commonwealth of Virginia Governor’s Council for Women, served as ACHE District 2’s Regent At Large, and served as a board member for the American Hospital Association’s Institute for Diversity & Health Equity. Currently, Suzanne is a board member of the Urgent Care Association Foundation and is serving on the inaugural Urgent Care Association Commission on Diversity.
Suzanne, her husband and two daughters, Taylor and Zoe, have resided in the Dallas area since August of 2017.
Angela Vincent Michael is a healthcare leader, coach and collaborator who is passionate about improving patient experience and key outcomes by engaging clinical and operational leaders on innovative process and technology changes. Her passion for healthcare improvement is cemented firmly in her experience as the advocate and care navigator for her mom (oncology) and daughter (prematurity). As a young millennial female healthcare leader, whose ethnicity and origin have ties to India, Nigeria, Canada, and America, Angela also believes in quietly and peacefully influencing an inclusive and equitable culture for all.
For over a decade, Angela has engaged healthcare cross-functional teams with a strong focus on clinical quality improvement, performance excellence, project management and clinical analytics. In her current role at Methodist Health System, she collaborates with leaders at all levels of the organization to advance patient care and employee engagement using the lens of improvement and analytics. Angela holds a Master’s degree in Health Finance and Management from Johns Hopkins University Bloomberg School of Public Health, and is an active member with the American College of Healthcare Executives (ACHE) North Texas chapter.
Angela’s world revolves around her family, her husband, their 9 year old daughter, 6 year old son and two dogs, Spot and Snow! Her all-time favorite quote is by Dr. Nelson Mandela, “I never fail. I am either winning or learning”.
Tiffany Northern, MHA, FACHE, is the chief operating officer for Texas Health Presbyterian Hospital Dallas. In this role, Tiffany will provide administrative direction for all ancillary and support areas of the hospital. She is accountable for achieving the financial, operational and service delivery objectives of the hospital. Before joining Texas Health, Tiffany served as the vice president of operations for MedStar Health, based in Washington D.C. Northern holds a Master’s degree in Health Administration from Florida Agricultural and Mechanical University, and a Bachelor’s in Business Administration from Alabama State University. In 2011, Northern earned and continues to hold the distinction as a Fellow of the American College of Healthcare Executives (FACHE). She was also named nationally as one of only six 2019 Executive Diversity Program Scholars with the American College for Healthcare Executives.

Colea Owens is a MBA prepared Nurse Leader dedicated to providing solutions for nursing workforce development and equitable healthcare delivery. She has a background in process improvement and nursing professional development initiatives. She currently serves as the Associate Dean of Nursing Administration for West Coast University- Richardson.
Sandra Sneed is an accomplished senior leader with a successful track record in hospital operations, strategic business initiatives, physician and employee engagement and service lines.
She has extensive experience in operational leadership and financial management for: Facilities, Environmental services, Food and Nutrition Services, Biomedical Engineering, Emergency Management and Public Safety.
She has led hospital service lines and clinical departments; Neurosciences, Orthopedics, Oncology, Surgical Services, Rehabilitation Services, Emergency Services, Pharmacy, Radiology, Pathology/Laboratory and Ambulatory services.
Sandra develops high performing teams and drives execution via her collaborative, engaging and people-centered leadership style.

2021 ACHENTX General Membership Convocation
2021-11-30 17:15 - 20:00 | Virtual
ACHENTX’s premier event of the year!

Please join us for this year’s ACHE of North Texas General Membership Convocation as we have a conversation with Fort Worth Mayor Mattie Parker and Dallas City Manager T. C. Broadnax; with the discussion being facilitated by W. Stephen Love, President and CEO of the Dallas-Fort Worth Hospital Council.

The evening will kick off with some networking. Using the ACE Virtual Events/REMO platform, attendees will join a small “table” with other attendees and everyone will be encouraged to roam from one virtual table to another during this time – getting to know or reconnecting with as many peers as possible.
Then, prior to hearing from our special guest speakers, we will have a brief update on the ACHENTX chapter; and our 2021 ACHENTX Awards recipients will also be recognized for their contributions to the chapter and the local healthcare community.

Virtual Networking: 5:15-6pm
Presentations: 6-8pm

Guest Speakers:
Mayor Mattie Parker
Mayor of Fort Worth
Fort Worth, Texas
T.C. Broadnax
Dallas City Manager
Dallas, Texas
W. Stephen Love
President and Chief Executive Officer
Dallas-Fort Worth Hospital Council

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Speakers Biographies

Mattie Parker was elected in June 2021 as the 45th Mayor of Fort Worth and the youngest mayor of any large city in the U.S. Leading the fastest growing large city in the nation, Parker has set her focus on key issues that move Fort Worth forward including economic development growth, innovative transportation and mobility solutions, quality education opportunities for every student, and building safer, more prosperous communities.
Parker is a licensed attorney, with more than seventeen years of experience in national, state and local public affairs, including her service as the chief of staff for Mayor and the Fort Worth City Council where she helped shape major policy decisions on a variety of complex issues. She was the founding CEO of Fort Worth Cradle to Career and the Tarrant To & Through (T3) Partnership.

T.C. Broadnax began serving as Dallas City Manager on Feb. 1, 2017. Prior to becoming City Manager for the City of Dallas, he served as City Manager of Tacoma, Washington for five years. He also served as Assistant City Manager of the City of San Antonio and in Pompano Beach, Florida. Broadnax has more than 24 years of local government management experience.
As Dallas City Manager, he presides over an annual budget of $4.35 billion. He is also responsible for 39 city departments and nearly 13,000 employees. He works towards transparency and accountability in every city he has served in the spirit of “Service First”.
Broadnax earned his bachelor’s degree in Political Science and Communications at Washburn University, Topeka, KS and a master’s degree in Public Administration from the University of North Texas.

W. Stephen Love is currently President and Chief Executive Officer of the Dallas-Fort Worth Hospital Council which promotes collaboration, cooperation and advocacy on behalf of its 90 member hospitals. The Hospital Council also has approximately 100 Associate Members (business and industry), including prominent accounting, legal and consulting firms. The primary mission is to promote patient safety, quality healthcare and coordination in the delivery of healthcare within the North Texas market. He served as 2015 Chair for the Conference of Metropolitan and Regional Hospitals Association in the United States. He also previously served on the Children at Risk Board for North Texas and Mothers Against Drunk Driving Dallas. He serves on the Southwest Region Board for the American Heart Association; Southwest Transplant Alliance; Cure Glaucoma Foundation Advisory Board; North Texas Eye Research Institute; the Metropolitan YMCA Board of Directors; the Board of Directors of Prism Health North Texas and the Greater Irving-Las Colinas Chamber of Commerce Board of Directors. Mr. Love has worked in healthcare management for over 40 years. He has demonstrated leadership in tax exempt, investor-owned, specialty and private hospitals in operations, finance and corporate governance. Prior to joining the Dallas-Fort Worth Hospital Council, Mr. Love was Senior Vice President and Chief Financial Officer of a Fortune 500 healthcare company that owned over 50 hospitals and managed approximately 200 facilities in the United States.

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